Front Office Manager

Job Summary

The Front Office Manager is responsible for overseeing the front desk operations, ensuring professional customer service, smooth visitor handling, and efficient coordination between departments. This role plays a crucial part in creating a positive impression for the company, especially in a fast-paced FMCG environment.

Key Responsibilities

• Supervise and manage front office staff and daily operations.
• Greet and assist visitors, clients, and vendors professionally.
• Answer and direct phone calls, emails, and other correspondence.
• Ensure cleanliness and orderliness of the reception area.
• Maintain security protocols for visitor entry and log maintenance.
• Coordinate with internal departments for smooth communication and support.
• Handle incoming and outgoing mail/courier.
• Schedule and manage appointments, meetings, and conference rooms.
• Manage office supplies and inventory for front office requirements.
• Provide support to HR/Admin in onboarding processes and documentation.
• Prepare and maintain attendance logs and visitor records.
• Ensure front office SOPs and standards are followed consistently.

Key Skills & Competencies

• Excellent verbal and written communication skills
• Strong interpersonal and organizational skills
• Proficiency in MS Office (Word, Excel, Outlook)
• Ability to multitask and manage time efficiently
• Professional attitude and appearance
• Attention to detail and problem-solving skills
• Customer-oriented mindset

Qualification & Experience

• Bachelor's degree in any discipline (preferably in Business Administration or related fields)
• 3+ years of experience in front office or administrative roles (FMCG industry preferred)
• Fluency in English and local language

Working Conditions

• Office-based role with standard working hours
• May involve occasional extended hours during events or audits

Job Type: Full-time

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Language:

• English (Required)
• Hindi (Required)

Work Location: In person

Speak with the employer
+91 9946660895Application Deadline: 18/07/2025Expected Start Date: 21/07/2025