Job Title: Operations Manager Experience Required: Minimum 5 Years Location: VH Road, Coimbatore. Reports To: General Manager / Managing Director Contact: 99423 66831 Job Summary: The Operations Manager is responsible for overseeing the daily operations of the business to ensure efficiency, quality, productivity, and profitability. This role involves managing staff, optimizing operational processes, implementing strategic initiatives, and maintaining high standards of service and compliance. Key Responsibilities: Operational Management: Oversee day-to-day business operations across all departments. Develop and implement standard operating procedures (SOPs) to ensure consistency and quality. Monitor performance metrics and drive continuous improvement. Team Leadership: Supervise, train, and motivate department heads and team members. Conduct performance reviews and provide coaching for staff development. Ensure adequate staffing and effective shift scheduling. Customer Service & Quality Control: Maintain high service standards and ensure customer satisfaction. Handle and resolve customer issues promptly and professionally. Regularly review feedback to identify improvement areas. Financial & Resource Management: Manage budgets, control operational costs, and optimize resource utilization. Assist in forecasting, planning, and financial reporting. Identify opportunities for cost reduction and process efficiency. Compliance & Safety: Ensure compliance with company policies, legal regulations, and health & safety standards. Oversee audits and inspections to maintain operational integrity. Strategic Planning: Collaborate with senior management to develop and execute operational strategies. Contribute to business development and process innovation. Support the rollout of new projects, services, and technologies. Qualifications & Skills: Bachelor’s degree in Business Administration, Management, or related field (MBA preferred). Minimum 5 years of experience in operations management, preferably in [hospitality / service / relevant industry]. Proven track record in managing teams and improving operational performance. Strong leadership, communication, and problem-solving skills. Excellent organizational and multitasking abilities. Proficiency in MS Office and operations management software (e.g., ERP, CRM). Ability to work under pressure and make data-driven decisions. Key Competencies: Strategic thinking and analytical mindset. High attention to detail and process orientation. Strong interpersonal and negotiation skills. Results-driven with a focus on operational excellence. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Provident Fund Work Location: In person
As an Operations Manager at our company located in VH Road, Coimbatore, you will play a crucial role in ensuring the efficiency, quality, productivity, and profitability of our daily operations. Your responsibilities will include overseeing staff, optimizing processes, implementing strategic initiatives, and upholding high service standards and compliance. **Key Responsibilities:** - **Operational Management:** - Oversee day-to-day operations across all departments. - Develop and implement SOPs for consistency and quality. - Monitor performance metrics and drive continuous improvement. - **Team Leadership:** - Supervise, train, and motivate department heads and team members. - Conduct performance reviews and provide coaching for staff development. - Ensure adequate staffing and effective shift scheduling. - **Customer Service & Quality Control:** - Maintain high service standards and ensure customer satisfaction. - Handle and resolve customer issues promptly and professionally. - Review feedback regularly to identify improvement areas. - **Financial & Resource Management:** - Manage budgets, control costs, and optimize resource utilization. - Assist in forecasting, planning, and financial reporting. - Identify cost reduction opportunities and enhance process efficiency. - **Compliance & Safety:** - Ensure compliance with company policies, legal regulations, and health & safety standards. - Oversee audits and inspections for operational integrity. - **Strategic Planning:** - Collaborate with senior management on operational strategies. - Contribute to business development and process innovation. - Support new project, service, and technology rollouts. **Qualifications & Skills:** - Bachelor's degree in Business Administration, Management, or related field (MBA preferred). - Minimum 5 years of operations management experience, ideally in hospitality or service industry. - Proven track record in team management and operational performance improvement. - Strong leadership, communication, and problem-solving skills. - Excellent organizational and multitasking abilities. - Proficiency in MS Office and operations management software. - Ability to make data-driven decisions under pressure. **Key Competencies:** - Strategic thinking and analytical mindset. - High attention to detail and process orientation. - Strong interpersonal and negotiation skills. - Results-driven with a focus on operational excellence. In this full-time, permanent role, you will receive benefits such as cell phone reimbursement, provided food, health insurance, and Provident Fund. The work location is in person. Feel free to contact us at 99423 66831 to discuss this exciting opportunity further.,