Front Office Manager / Asst. Front Office Manager

3 - 5 years

4 - 8 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Front Office Manager/ Asst. Front Office Manager with 3-5 years of experience to join our team at The Spectrum Resort in the Hotels & Restaurants industry.

Roles and Responsibility

  • Manage front office operations, including reception, concierge, and bell captain services.
  • Supervise and coordinate staff activities to ensure excellent customer service.
  • Develop and implement strategies to enhance front office efficiency and productivity.
  • Maintain high standards of quality and customer satisfaction.
  • Collaborate with other departments to achieve business objectives.
  • Analyze and resolve guest complaints professionally and courteously.

Job Requirements

  • Proven experience in front office management or a related field.
  • Strong leadership and communication skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Excellent problem-solving and decision-making skills.
  • Familiarity with hotel management systems and software.
  • Strong attention to detail and ability to maintain accurate records.

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