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Stops Hospitality
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Front Office Intern

Front Office Intern

Stops Hospitality

0 - 1 years

0 Lacs

kodagu

Posted:2 weeks ago| Platform:

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Skills Required

procurement administration front office incharge intern guest satisfaction customer service property management management operations

Work Mode

Work from Office

Job Type

Internship

Job Description

Job Title:

Front Office Intern

Location: Mussoorie

About Company:

goSTOPS threw open its doors in 2014 based on the simple belief that travel changes lives
When you go MORE, you be MORE: be it at the start of the journey when you re braving your first solo train ride; in the middle, when you ve found a kindred spirit in a complete stranger; or at the end, when you re left with a head full of memories that will help you coast along till the next trip

Such joys should be accessible to every young traveller, rightAt goSTOPS, we aspire to provide young travellers with safe and social spaces at prices that won t break the bank
Centrally located and fitted with modern amenities, our hostels are designed to be the perfect stop before you go

About Role:

We are looking for a

Front Office Intern

to join our team at goSTOPS, India's fastest-growing backpacker hostel brand As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in South and West India, fostering a welcoming and vibrant atmosphere for all visitors

Roles and Responsibilities:

Guest Services: Greet and welcome guests with a pleasant demeanor, providing excellent customer service throughout their stay

Front Desk Operations: Manage check-ins and check-outs efficiently, ensuring accurate completion of all necessary documentation

Communication: Handle phone calls, messages, and inquiries, redirecting them to relevant departments when necessary

Administrative Support: Maintain and organize files, records, and documents, updating them as needed
Create and manage spreadsheets for reporting and operational needs

Property Management Support: Conduct inventory checks and maintain records

Assist in the procurement of monthly supplies

Step in as the property in-charge during the absence of the property manager

Food and Beverage Assistance: Support the service of food and beverages to ensure guest satisfaction

Book keeping Assistance: Issue invoices, checks, and assist in basic bookkeeping tasks

Cross-Location Travel: Be willing to travel to other properties in South and West India when required

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Stops Hospitality

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Front Office Intern