The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations, ensuring cleanliness, hygiene, and organization of guest rooms and public areas. They supervise housekeeping staff, inspect work for quality, and ensure that all housekeeping standards and procedures are maintained. Key Responsibilities: Supervise housekeeping staff (room attendants, public area cleaners, laundry personnel, etc.). Assign daily duties and schedules to staff. Inspect guest rooms, public areas, and back-of-house areas for cleanliness and maintenance. Ensure high standards of cleanliness and hygiene are maintained at all times. Provide training and guidance to housekeeping staff on proper cleaning techniques, equipment handling, and safety protocols. Monitor inventory levels of cleaning supplies and linens; coordinate with the store or purchase team for replenishment. Report maintenance issues or repairs to the engineering/maintenance department. Address guest complaints or requests regarding housekeeping promptly and professionally. Maintain housekeeping records, duty rosters, and inspection reports. Ensure compliance with health and safety regulations. Support and motivate the team to achieve departmental goals. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹23,000.00 per month Schedule: Day shift Morning shift Night shift Rotational shift Work Location: In person
The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations, ensuring cleanliness, hygiene, and organization of guest rooms and public areas. They supervise housekeeping staff, inspect work for quality, and ensure that all housekeeping standards and procedures are maintained. Key Responsibilities: Supervise housekeeping staff (room attendants, public area cleaners, laundry personnel, etc.). Assign daily duties and schedules to staff. Inspect guest rooms, public areas, and back-of-house areas for cleanliness and maintenance. Ensure high standards of cleanliness and hygiene are maintained at all times. Provide training and guidance to housekeeping staff on proper cleaning techniques, equipment handling, and safety protocols. Monitor inventory levels of cleaning supplies and linens; coordinate with the store or purchase team for replenishment. Report maintenance issues or repairs to the engineering/maintenance department. Address guest complaints or requests regarding housekeeping promptly and professionally. Maintain housekeeping records, duty rosters, and inspection reports. Ensure compliance with health and safety regulations. Support and motivate the team to achieve departmental goals. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹23,000.00 per month Schedule: Day shift Morning shift Night shift Rotational shift Work Location: In person
Key Responsibilities (KRA): Coordinate and follow up between suppliers and buyers to ensure smooth transactions. Monitor and organize accounting data and records . Handle minor accounting tasks such as entries, receipts, and payments. Maintain and regularly update the balance sheet and financial logs. Track daily expenses and spending for the hotel. Prepare reports and summaries as per requirement. Ensure timely updates and communication with management regarding financial matters. Job Types: Full-time, Permanent Pay: ₹10,523.56 - ₹18,500.00 per month Schedule: Day shift Work Location: In person
Key Responsibilities: Clean and tidy guest rooms daily, including making beds, dusting, vacuuming, and replenishing amenities. Clean bathrooms, replace towels and toiletries, and ensure sanitation. Check rooms for maintenance needs and report damages or malfunctions. Replenish minibar, coffee/tea supplies, and room amenities as required. Respond promptly to guest requests and maintain a friendly attitude. Handle guest belongings with care and maintain guest privacy at all times. Follow safety and hygiene standards while handling chemicals and equipment. Maintain housekeeping carts and storage areas clean and organized. Assist in laundry operations when required. Follow shift schedule and complete daily assigned room quotas. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹12,500.00 per month Schedule: Day shift Rotational shift Work Location: In person
Key Responsibilities: Greet and welcome guests in a professional and courteous manner. Assist in preparing the restaurant for service (mise-en-place, table setup, cleanliness). Take guest orders accurately and relay them to the kitchen or bar. Serve food and beverages efficiently, following hotel service standards. Clear and reset tables promptly and maintain cleanliness at all times. Ensure timely refilling of water and replenishment of condiments. Learn and follow hygiene, safety, and grooming standards. Handle basic guest queries and escalate concerns to supervisors when required. Maintain inventory and restock service areas as instructed. Support banquet service and special events as scheduled. Job Type: Internship Contract length: 6 months Pay: ₹4,000.00 - ₹5,000.00 per month Benefits: Food provided Work Location: In person
Job Summary: We are seeking a highly organized and detail-oriented Store Head to oversee all inventory, procurement, and store operations at Hotel Tulip Inn Green Castle, Mussoorie. The ideal candidate will ensure efficient stock management, maintain accurate records, and support smooth hotel operations through timely availability of required materials. Key Responsibilities: Supervise and manage day-to-day store operations for all hotel departments. Maintain accurate stock records, receipts, and issue registers. Conduct regular stock audits and ensure compliance with hotel policies. Coordinate with the purchase department for timely procurement of materials. Monitor inventory levels to avoid overstocking or shortages. Ensure proper storage, handling, and safety of goods. Prepare and submit periodic inventory reports to management. Train and guide store staff on SOPs and inventory control measures. Liaise with other departments (Kitchen, Housekeeping, F&B, Engineering) to fulfill requisitions on time. Job Types: Full-time, Permanent Pay: ₹17,500.00 - ₹21,000.00 per month Benefits: Food provided Work Location: In person
We are looking for a smart and courteous Guest Service Associate to manage front desk operations. Responsibilities include guest check-in/check-out, reservations, billing, and handling guest queries. Candidates with good communication skills, computer knowledge, and a customer-first attitude are preferred. Hotel Management diploma/degree is an advantage. Flexible to work in shifts. Guest Handling Greet guests courteously upon arrival and departure. Assist with check-in and check-out procedures promptly and efficiently. Handle guest queries, requests, and complaints with professionalism and a positive attitude. Provide information about hotel facilities, services, local attractions, and directions. Reservations & Front Desk Operations Manage room reservations, cancellations, and modifications. Update and maintain guest profiles in the PMS (Property Management System). Allocate rooms as per guest preferences and hotel availability. Ensure accurate billing, posting of charges, and cash/credit card handling. Job Types: Full-time, Permanent Pay: ₹8,808.70 - ₹15,000.00 per month Work Location: In person
We are looking for a smart and courteous Guest Service Associate to manage front desk operations. Responsibilities include guest check-in/check-out, reservations, billing, and handling guest queries. Candidates with good communication skills, computer knowledge, and a customer-first attitude are preferred. Hotel Management diploma/degree is an advantage. Flexible to work in shifts. Guest Handling Greet guests courteously upon arrival and departure. Assist with check-in and check-out procedures promptly and efficiently. Handle guest queries, requests, and complaints with professionalism and a positive attitude. Provide information about hotel facilities, services, local attractions, and directions. Reservations & Front Desk Operations Manage room reservations, cancellations, and modifications. Update and maintain guest profiles in the PMS (Property Management System). Allocate rooms as per guest preferences and hotel availability. Ensure accurate billing, posting of charges, and cash/credit card handling. Job Types: Full-time, Permanent Pay: ₹8,808.70 - ₹15,000.00 per month Work Location: In person
The Food & Beverage Supervisor is responsible for overseeing daily restaurant and banquet operations, ensuring high standards of service, guest satisfaction, and team efficiency. The role involves supervising staff, maintaining hygiene and service quality, handling guest feedback, and supporting the F&B Manager in achieving department goals. Key Responsibilities:1. Guest Service: Ensure all guests receive prompt, courteous, and efficient service. Handle guest complaints professionally and ensure quick resolution. Supervise table service, order taking, and food delivery during meal periods. Maintain a friendly and welcoming environment at all times. 2. Operations Management: Assist in daily restaurant, room service, and banquet operations. Check table setups, buffet presentation, and cleanliness before service. Ensure proper stock levels of crockery, cutlery, linen, and other service items. Monitor billing and cash handling procedures. 3. Staff Supervision: Assign and supervise duties of waiters, captains, and stewards. Ensure grooming and uniform standards are followed. Conduct on-the-job training and motivate the team for better performance. Maintain duty rosters and manage shift schedules efficiently. 4. Hygiene & Safety: Ensure compliance with hotel hygiene and sanitation standards. Monitor food handling practices and cleanliness of service areas. Coordinate with housekeeping and kitchen teams for cleanliness and maintenance. 5. Reporting & Coordination: Report daily operations, guest feedback, and issues to the F&B Manager. Coordinate with kitchen, bar, and banquet teams for smooth service flow. Support in inventory management, requisitions, and cost control measures. Job Types: Full-time, Permanent Pay: ₹17,500.00 - ₹21,000.00 per month Benefits: Food provided Work Location: In person
The Food & Beverage Supervisor is responsible for overseeing daily restaurant and banquet operations, ensuring high standards of service, guest satisfaction, and team efficiency. The role involves supervising staff, maintaining hygiene and service quality, handling guest feedback, and supporting the F&B Manager in achieving department goals. Key Responsibilities:1. Guest Service: Ensure all guests receive prompt, courteous, and efficient service. Handle guest complaints professionally and ensure quick resolution. Supervise table service, order taking, and food delivery during meal periods. Maintain a friendly and welcoming environment at all times. 2. Operations Management: Assist in daily restaurant, room service, and banquet operations. Check table setups, buffet presentation, and cleanliness before service. Ensure proper stock levels of crockery, cutlery, linen, and other service items. Monitor billing and cash handling procedures. 3. Staff Supervision: Assign and supervise duties of waiters, captains, and stewards. Ensure grooming and uniform standards are followed. Conduct on-the-job training and motivate the team for better performance. Maintain duty rosters and manage shift schedules efficiently. 4. Hygiene & Safety: Ensure compliance with hotel hygiene and sanitation standards. Monitor food handling practices and cleanliness of service areas. Coordinate with housekeeping and kitchen teams for cleanliness and maintenance. 5. Reporting & Coordination: Report daily operations, guest feedback, and issues to the F&B Manager. Coordinate with kitchen, bar, and banquet teams for smooth service flow. Support in inventory management, requisitions, and cost control measures. Job Types: Full-time, Permanent Pay: ₹17,500.00 - ₹21,000.00 per month Benefits: Food provided Work Location: In person
Key Responsibilities: Welcome and greet guests courteously upon arrival. Handle check-in and check-out procedures efficiently. Assign rooms and issue room keys accurately. Manage guest requests, queries, and complaints promptly. Coordinate with Housekeeping and other departments for room readiness. Maintain accurate guest information and registration records. Handle billing, payments, and prepare invoices correctly. Balance cash and prepare cashier reports at shift end. Promote hotel facilities and upsell rooms or packages. Maintain a professional and pleasant demeanor at all times. Ensure guest satisfaction through attentive and personalized service. Handle telephone calls, messages, and emails professionally. Follow all hotel policies, SOPs, and grooming standards. Support the Front Office team in daily operations and emergencies. Report any maintenance issues or guest concerns to the supervisor. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Food provided Work Location: In person
Key Responsibilities: Welcome and greet guests courteously upon arrival. Handle check-in and check-out procedures efficiently. Assign rooms and issue room keys accurately. Manage guest requests, queries, and complaints promptly. Coordinate with Housekeeping and other departments for room readiness. Maintain accurate guest information and registration records. Handle billing, payments, and prepare invoices correctly. Balance cash and prepare cashier reports at shift end. Promote hotel facilities and upsell rooms or packages. Maintain a professional and pleasant demeanor at all times. Ensure guest satisfaction through attentive and personalized service. Handle telephone calls, messages, and emails professionally. Follow all hotel policies, SOPs, and grooming standards. Support the Front Office team in daily operations and emergencies. Report any maintenance issues or guest concerns to the supervisor. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Food provided Work Location: In person
Tulip Inn Green Castle, a 4-star property located in the heart of Mussoorie, is known for its warm hospitality and exceptional guest experience. We are looking for dynamic and enthusiastic trainees to join our Front Office team and gain hands-on experience in hotel operations. As a Front Office Trainee, you will be responsible for assisting in day-to-day front desk operations, providing excellent guest service, and learning the key functions of the hospitality industry. This role is ideal for candidates pursuing a career in hotel management who wish to gain practical exposure in a professional environment. Key Responsibilities: Greet and welcome guests with a friendly and professional attitude. Assist in check-in and check-out procedures efficiently. Handle guest queries, requests, and complaints with courtesy and promptness. Learn and operate the Property Management System (PMS). Coordinate with housekeeping and other departments for smooth guest service. Maintain the front desk area in a clean and organized manner. Manage guest reservations, room allocations, and billing processes. Assist in maintaining guest records and reports accurately. Observe and learn guest relation techniques and communication skills Job Type: Internship Contract length: 6 months Pay: ₹3,500.00 - ₹5,000.00 per month Benefits: Food provided Work Location: In person
Tulip Inn Green Castle, a 4-star property located in the heart of Mussoorie, is known for its warm hospitality and exceptional guest experience. We are looking for dynamic and enthusiastic trainees to join our Front Office team and gain hands-on experience in hotel operations. As a Front Office Trainee, you will be responsible for assisting in day-to-day front desk operations, providing excellent guest service, and learning the key functions of the hospitality industry. This role is ideal for candidates pursuing a career in hotel management who wish to gain practical exposure in a professional environment. Key Responsibilities: Greet and welcome guests with a friendly and professional attitude. Assist in check-in and check-out procedures efficiently. Handle guest queries, requests, and complaints with courtesy and promptness. Learn and operate the Property Management System (PMS). Coordinate with housekeeping and other departments for smooth guest service. Maintain the front desk area in a clean and organized manner. Manage guest reservations, room allocations, and billing processes. Assist in maintaining guest records and reports accurately. Observe and learn guest relation techniques and communication skills Job Type: Internship Contract length: 6 months Pay: ₹3,500.00 - ₹5,000.00 per month Benefits: Food provided Work Location: In person
As a Food and Beverage Service Associate , you will play a crucial role in delivering exceptional dining experiences to guests by providing prompt, courteous, and efficient service in all food and beverage outlets. You are expected to uphold the hotel's standards of service, hygiene, and hospitality, ensuring guest satisfaction at every touchpoint. Key Responsibilities: Greet guests courteously and present menus in a professional manner. Take accurate food and beverage orders and relay them to the kitchen and bar in a timely fashion. Serve food and beverages according to established standards and procedures. Ensure tables are properly set and maintained before, during, and after service. Respond to guest inquiries, feedback, and complaints with professionalism and prompt resolution. Adhere to all food safety, hygiene, and sanitation protocols as per hotel and regulatory standards. Maintain cleanliness and organization of the service area, dining spaces, and equipment. Collaborate with team members and other departments to ensure seamless service delivery. Upsell food and beverage items to enhance guest experience and drive revenue. Participate in training sessions and team briefings as required. Need to take care of In-Room Dining as well. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹14,000.00 per month Benefits: Food provided Work Location: In person
As a Food and Beverage Service Associate , you will play a crucial role in delivering exceptional dining experiences to guests by providing prompt, courteous, and efficient service in all food and beverage outlets. You are expected to uphold the hotel's standards of service, hygiene, and hospitality, ensuring guest satisfaction at every touchpoint. Key Responsibilities: Greet guests courteously and present menus in a professional manner. Take accurate food and beverage orders and relay them to the kitchen and bar in a timely fashion. Serve food and beverages according to established standards and procedures. Ensure tables are properly set and maintained before, during, and after service. Respond to guest inquiries, feedback, and complaints with professionalism and prompt resolution. Adhere to all food safety, hygiene, and sanitation protocols as per hotel and regulatory standards. Maintain cleanliness and organization of the service area, dining spaces, and equipment. Collaborate with team members and other departments to ensure seamless service delivery. Upsell food and beverage items to enhance guest experience and drive revenue. Participate in training sessions and team briefings as required. Need to take care of In-Room Dining as well. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹14,000.00 per month Benefits: Food provided Work Location: In person