Welcome and assist visitors, ensuring a positive and professional first impression.
Address customer inquiries and provide timely resolutions.
Maintain an organized and inviting front desk environment.
Coordinate with internal teams to fulfill client and visitor requirements.
Oversee smooth visitor check-in and enforce security protocols.

MS Bookings Management (if applicable)

Maintain daily records of fixed and flexible seat bookings.
Process employee requests for seat reservations or cancellations.

Site Operations Management

Supervise and ensure the smooth functioning of daily operations at the Noida site.

Event Management & Coordination

Plan, organize, and evaluate corporate events for Noida, Bangalore, and Chennai offices.
Collaborate with the event team and clients to ensure seamless execution.

Daily Briefings & Team Supervision

Conduct daily meetings with supervisors.
Ensure housekeeping, pantry, and APS staff consistently meet uniform and grooming standards.

Marketing & Communications

Design and prepare professional presentations and flyers for Noida, Bangalore, and Chennai.

Onboarding Support

Conduct office tours and orientations for new joiners on their first day.

Internal Communications

Draft and distribute informative communication materials across all office locations.

Client Engagement

Provide ongoing support to clients, addressing requirements across all sites.

Gate Pass Management

Process and manage gate passes for inward and outward material movements.

Courier Management

Record daily incoming and outgoing couriers using the Happy Visitor software.
Handle and manage international courier bookings.

ID & Visiting Card Administration

Collect employee information for ID and visiting card issuance.
Oversee the printing, dispatch, and distribution of cards across PAN India.

Housekeeping, Pantry & Stationery Management

Maintain accurate stock records and ensure consistent availability of supplies.

Month-End Reporting

Update registers and prepare monthly operational reports.

Lost & Found & First Aid Management

Maintain precise records and oversee lost & found items and first aid inventory.

Customer Complaint Handling (Service Now)

Log and track customer complaints in Service Now.
Ensure prompt resolution and closure of complaints.
Monitor recurring issues and implement process improvements to enhance service quality.

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