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Front Office Associate

Front Office Associate

Naukri Hospitality Jobs

1 - 3 years

|

1 - 3 Lacs

Posted:1 day ago| Platform:

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Skills Required

front desk office software front office operations front office hospitality windows xp customer service receptionist activities cash handling photoshop ms office outlook microsoft windows editing software windows vista tally desktop publishing

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Associate to join our team at Radisson Hotel. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in front office operations.

Roles and Responsibility

Manage front desk operations, including handling guest inquiries and resolving issues professionally.
Coordinate with other departments to ensure seamless service delivery to guests.
Maintain accurate records of guest interactions and transactions.
Provide exceptional customer service by being courteous and responsive to guests' needs.
Handle cash and credit transactions accurately and efficiently.
Ensure compliance with company policies and procedures.

Job Requirements

Excellent communication and interpersonal skills are required to work effectively with diverse groups.
Ability to work in a fast-paced environment and prioritize tasks to meet deadlines.
Strong problem-solving skills are necessary to resolve guest complaints and concerns.
Basic knowledge of front office software and systems is preferred.
Ability to maintain confidentiality and handle sensitive information with discretion.
Strong attention to detail is essential to ensure accuracy and quality of work.

* Note - Job has been sourced from social media platforms/other public websites.

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