Front Office Associate

Alba Hotels is a renowned hospitality brand committed to providing exceptional guest experiences. With a focus on personalized service and attention to detail, we strive to create memorable stays for our guests. We are currently seeking a Front Office Associate to join our dynamic team and contribute to maintaining our standards of excellence in guest service. As a Front Office Associate at Alba Hotels in Indore, your main responsibilities will include warmly greeting guests and assisting them with check-in and check-out processes. You will be the point of contact for providing information about hotel facilities, services, and local attractions. Handling guest inquiries, resolving issues promptly and professionally, answering phone calls, and assisting guests with luggage and other requests will be part of your daily tasks. Maintaining a clean and tidy front desk area and collaborating with other hotel staff to ensure guest satisfaction are also key aspects of this role. To excel in this position, you should hold a Bachelor's degree or Diploma in a related field and have previous experience in a customer service role, preferably in the hospitality industry. Excellent communication and interpersonal skills, strong organizational skills, and attention to detail are essential. The ability to multitask, proficiency in MS Office and hotel management software, and flexibility to work shifts are also required qualifications for this role. If you are looking to join a dedicated Front Office team and contribute to creating exceptional guest experiences, consider becoming a part of Alba Hotels. Apply now and be a valuable member of our team!,