Front Office & Admin Executive

Job description:

About Kowo Workspaces:
At Kowo Workspaces, we’re redefining how professionals, freelancers, startups, and businesses connect and thrive in Goa. We believe in creating vibrant, accessible, and sustainable coworking environments where our community can focus on what they do best.

Role Overview:
As the Front Office & Admin Associate, you’ll be the point of contact for members and visitors, ensuring a seamless front desk experience while supporting day-to-day administrative, accounts, and sales functions. You will play a crucial role in client servicing, operational support, and ensuring that Kowo Workspaces continues to deliver a high standard of professionalism and customer satisfaction.

Key Responsibilities:

Front Office & Client Service:

• Welcome members and visitors with professionalism and warmth, ensuring a positive environment
• Address inquiries in person, over phone, and via email, providing prompt and accurate information
• Manage meeting room and space bookings and assist with the requirements.
• Maintain updated records of interactions and ensure smooth onboarding of new members

Sales:

• Assist in lead generation, client follow-ups, and conversions
• Maintain strong client relationships to drive member retention and satisfaction

Administration & Office Support:

• Handle day-to-day assigned office administration tasks including documentation, record-keeping, and vendor coordination
• Assist with invoicing
• Monitor office supplies, equipment, and overall upkeep of the workspace
• Support the team in organizing events, workshops, and other engagement activities

Qualifications:

• Min 1+ years of experience in hospitality, back office or related areas; freshers with exceptional skills can also apply
• Strong interpersonal and relationship-building skills, with an extroverted and approachable personality
• Good communication skills
• Exceptional organizational and multitasking skills with a customer-first mindset.

What We Offer:

• A chance to be part of a growing coworking community in one of India’s most vibrant locations.
• Opportunities for professional growth in a dynamic, entrepreneurial environment.
• A collaborative and supportive team culture that values flexibility and creativity.

Location Preference:
Candidates must reside in or around Panjim, Goa, to ensure seamless coordination and accessibility to the workspace.

If you’re ready to inspire, engage, and build a thriving community, we’d love to hear from you!

Job Type: Full-time

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits:

• Paid sick time

Work Location: In person