Fresher – Business Analyst

About Kelevo:

Kelevo Software Private Limited, a Zoho Authorized Partner and Salesforce Consulting Provider, has been simplifying business processes with smart solutions since 2021. We automate, scale, and grow businesses using Zoho’s integrated platforms and Salesforce’s cloud solutions. Our expertise includes implementation, customization, and support across Zoho CRM, Zoho Books, Zoho People, Zoho Inventory, and more, as well as Salesforce Sales Cloud and Service Cloud. We are committed to providing certified expertise, tailored solutions, proactive support, transparent pricing, and end-to-end partnership, ensuring businesses unlock the full potential of Zoho and Salesforce.

Key Responsibilities:

• Gather and document business requirements from internal stakeholders and clients.
• Translate business needs into functional specifications and wireframes.
• Assist in preparing business proposals, process documents, and user guides.
• Participate in client meetings, requirement-gathering sessions, and demos.
• Support project managers and product teams with planning, testing, and deployment activities.
• Collaborate closely with developers, QA teams, and end-users to ensure successful project delivery.
• Analyze business data and present findings using Excel, PowerPoint, or other tools.

Skills & Qualifications:

• Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field.
• Strong written and verbal communication skills is 

  a must

  .
• Ability to explain complex ideas in a simple and structured way.
• Good understanding of business processes, logic, and workflows.
• Deep knowledge of MS Excel, PowerPoint, Word, and Google Workspace.
• Interest in learning tools like Zoho, Salesforce or any CRM/ERP system is a plus.
• Strong analytical thinking and problem-solving ability.
• Eagerness to learn and adapt in a fast-paced environment.

What We Offer:

• Hands-on training and mentorship from experienced professionals.
• Opportunity to work on real-time client projects from Day 1.
• Exposure to diverse industries and digital transformation initiatives.
• A collaborative and growth-driven work culture.