Franchise Sales Manager

The Franchise Relationship Manager is responsible for building and maintaining strong

relationships with franchise partners to ensure their success and adherence to brand standards.

This role acts as a critical liaison between franchisees and the corporate office, providing

strategic, operational, and communication support to drive business growth and maintain

operational excellence.

Job responsibilities:

● Develop and nurture long-term relationships with franchise partners to maximize

engagement and collaboration.

● Provide ongoing operational support and guidance to franchisees, addressing day-to-day queries and challenges.

● Ensure franchise compliance with company policies, branding, and operational

standards.

● Monitor franchise performance through regular reviews, data analysis, and site visits.

● Collaborate with franchisees to develop effective business strategies and tailored action

plans.

● Facilitate communication between franchisees and internal teams, ensuring clarity and

timely resolution of issues.

● Support new franchise onboarding, training programmes, and launch events.

● Identify opportunities for business expansion and assist the sales team with franchise

recruitment efforts.

● Manage conflict resolution and proactively address concerns raised by franchise

partners.

● Prepare reports and presentations for senior management on franchise health and

market insights.

● Travel frequently to franchise locations to maintain strong onsite relationships and

conduct evaluations.

Requirements:

● Bachelor's degree in Business, Marketing, or a related discipline.

● 3-5 years of experience in franchise management, relationship management, or a similar

role.

● Proven track record of effectively managing franchise or partner relationships.

● Strong understanding of franchise operations, compliance requirements, and business

development.

Key Skills:

● Excellent interpersonal, communication, and negotiation skills.

● Strong analytical capabilities with attention to detail.

● Problem-solving mindset and conflict management expertise.

● Ability to work independently and travel regularly.

● Proficient in CRM software and MS Office.

● Customer-focused with a proactive and collaborative approach.

Job Type: Full-time

Pay: ₹500,000.00 - ₹800,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person