Franchise Manager

Brand: WashCraft® Dry Cleaning Co. (Basil Business Solutions Pvt Ltd)

Location: Delhi NCR / Jaipur / Lucknow / Dehradoon (travel as required)

Department: Franchise Development

Reports To: Founder/Director

Overview of the Position

The Franchise Acquisition Manager shall be responsible for identifying, evaluating, and onboarding high-quality Franchise Partners into the WashCraft system, who share core values with WashCraft of Reliability, Transparency, and Hygiene-First service. This role ensures steady expansion and brings premium investors and serious entrepreneurs into the WashCraft® network.

Responsibilities

1. Lead Generation & Prospecting

·      Identify potential franchise investors through digital channels, referrals, exhibitions, events, and field networking.

·      Handle all inbound leads from the website, WhatsApp, calls, and social media.

2. Franchise Sales & Conversion

·      WashCraft Franchise Models for different Investment, ROI, Operation Responsibilities, Brand Value Proposition

·      Conduct discovery calls, video meetings, and in-person discussions to qualify investors.

·      Present the franchise kit, business plan, and location requirements confidently.

·      Drive end-to-end sales closure with transparency and professionalism.

3. Investor Relationship Management

·      Build credibility with premium investors and women entrepreneurs who will resonate with the disciplined business culture of WashCraft.

·      Understand investor expectations and clearly guide them through SOP-based operations.

4. Evaluation of Prospects

·      Screen serious investors vs. negotiators/ time-pass leads.

·      Assess intent, financial capability, and commitment to running a hygiene-first service business.

5. Documentation & Compliance

·      Coordinate franchise agreements, KYC, payments, and onboarding formalities.

·      Ensure each transaction is conducted with the simple "fair and honest business" principle.

6. Coordination with Operations Team

·      Smoothly hand over newly on-boarded partners to the operations/franchise support team.

·      Ensure clarity on staff reimbursement, processing responsibilities, and brand discipline.

7. Market Intelligence

·      Keep updated on competitor franchise models, market pricing, and investor behavior in the service industries.

·      Share insights for the continuous improvement of the franchise offer.

Skills & Qualifications

·      Graduate/MBA preferred.

·      3–8 years of experience in franchise sales, business development, or service industry acquisitions.

·      Strong in communication, follow-up discipline, and closing deals.

·      Comfortable in explaining business models in simple, practical languages.

·      Ability to inspire confidence, thereby attracting premium investors.

·      Professional behavior, patience, and ethical selling approach.

Key Attributes

·      Transparent, honest communicator.

·      High ownership with strong closing ability.

·      Presentable, confident, and investor-friendly personality.

·      Process-driven with a strong business understanding.

No over-committing or mis-selling; aligned with WashCraft's reputation.

Compensation: