Franchise Development Manager

Key Responsibilities

Business Development & Strategic Initiatives

• Identify and evaluate new business opportunities, partnerships, and market segments.
• Assist the CEO in strategic planning and execution of growth initiatives.
• Coordinate cross-functional teams to achieve business objectives.

Consumer Experience & Analytics

• Monitor and enhance customer satisfaction through data-driven insights.
• Analyze customer feedback and operational data to drive service improvements.
• Develop reports and dashboards to track key performance indicators (KPIs).

IT & Digital Transformation

• Collaborate with IT teams to implement digital tools for operational efficiency.
• Ensure seamless integration of technology solutions across departments.
• Stay updated on emerging technologies and recommend innovative solutions.

New Product and Store Launches

• Plan and execute new product introductions.
• Coordinate with R&D, marketing, and supply chain teams for timely launches.
• Monitor product performance and gather feedback for continuous improvement.

Franchise Onboarding & Support

• Facilitate onboarding for new franchise partners.
• Develop training materials and operational manuals to maintain brand consistency.
• Provide ongoing operational support to franchisees.

Qualifications & Skills

Education & Experience

• Bachelor’s/Master’s degree in Business Administration, Management, or related field.
• 2–4 years of experience in business development, operations, or a similar role (startup or fast-paced environment preferred).

Technical Proficiency

• Advanced Microsoft Excel and PowerPoint skills.
• Familiarity with CRM systems and data analytics tools (preferred).

Communication & Interpersonal Skills

• Excellent verbal and written communication.
• Strong interpersonal skills for cross-team collaboration.
• Ability to present complex information clearly.

Personal Attributes

• Highly organized with strong project management skills.
• Proactive, adaptable, and solution-oriented.
• Thrives in a dynamic, fast-paced startup environment.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Experience:

• OUTLET MANAGER: 1 year (Required)