Company Description Pointo's mission is to provide comprehensive EV battery solutions with a focus on financial inclusion and climate. We are expanding the EV ecosystem through AI/ML-based battery technology to estimate the lifespan of lithium batteries. Our innovative approach leverages the battery lifecycle over 8-10 years for various use cases, creating a second-hand market and generating better returns. Our unique network of VLE partners helps us reach customers via community connections and create jobs for underserved segments. We offer extensive solutions that cover the entire EV value chain, making us well-positioned in the industry. Role Description This is a full-time on-site role for a Senior Accountant (CA Inter) located in the Greater Kolkata Area. The Senior Accountant will be responsible for managing financial records, preparing financial statements, performing audits, and ensuring compliance with financial regulations. Additional responsibilities include budget preparation, financial forecasting, variance analysis, and supporting month-end and year-end close processes. Qualifications Experience in financial record management, financial statement preparation, and audits Strong knowledge of financial regulations and compliance Proficiency in budget preparation, financial forecasting, and variance analysis Excellent analytical, problem-solving, and numerical abilities Ability to manage month-end and year-end close processes effectively Strong organizational and time-management skills Proficiency in accounting software and tools Bachelor's degree in Accounting, Finance, or related field, and CA Inter qualification Excellent communication and teamwork skills Experience in the EV industry is a plus Show more Show less

🚀 We’re Hiring: Social Media Manager 📍 Location : North Barrackpore (On-site) 🕒 Experience : 2–4 Years 💼 Employment Type : Full-Time About Pointo Pointo is building India’s most trusted lithium-ion battery brand for electric 3-wheelers. With operations across multiple states, our goal is to power India's clean mobility shift with innovation, reliability, and affordability. Role Overview We are looking for a dynamic and creative Social Media Manager who will take complete ownership of Pointo’s digital presence and social media strategy . The ideal candidate will lead our digital campaigns, manage all social media accounts, and ensure Pointo’s voice is consistent, engaging, and impactful across platforms. Key Responsibilities 🔹 Social Media Manage and take end-to-end ownership of all Pointo social media accounts (LinkedIn, Instagram, Facebook, YouTube, etc.) Create, manage, and publish content calendars in alignment with brand goals Coordinate with design/content teams to produce high-quality visuals and captions Monitor performance and insights regularly; optimize for growth and engagement Build and maintain brand tone and community engagement across platforms 🔹 Digital Marketing Plan and execute paid ad campaigns across Google Ads, Facebook/Instagram Ads Optimize campaigns for lead generation, reach, and performance Track metrics using Google Analytics , Meta Business Suite , and other tools Work with internal teams and external vendors to manage ad creatives and media buying 🔹 Brand & Campaign Support Collaborate with marketing and field teams to align online content with on-ground activations Drive digital visibility for new product launches, recruitment, and announcements Draft and manage copy for posts, ads, and other brand communications Requirements 2–4 years of proven experience in social media management and digital marketing Strong portfolio of managing social accounts end-to-end Hands-on with Meta Ads , Google Ads , and basic analytics tools Excellent understanding of content trends, design coordination, and platform growth tactics Good communication and copywriting skills Prior experience in a startup or product-focused brand is a plus Ability to work independently and take full ownership of social/digital responsibilities Why Join Pointo? Be the digital face of a fast-growing clean energy brand Full creative and strategic ownership of social media Work with a young, energetic, and execution-focused team Make real impact across India’s EV landscape 📩 To Apply Send your CV and portfolio (if any) to careers@pointo.in Subject: Social Media Manager – [Your Name] Show more Show less

Company Description Pointo's mission is to provide comprehensive EV battery solutions with a focus on Financial Inclusion and Climate. We leverage AI/ML-based battery-tech to extend the lifecycle of Lithium Batteries over 8-10 years, creating a second-hand market and generating better returns. Our unique network of VLE partners helps us reach customers through community connections and create jobs for underserved segments. This allows us to provide customized solutions and cover the entire value chain of the EV ecosystem. Role Description This is a full-time on-site role for a Senior Services Manager located in the Greater Kolkata Area. The Senior Services Manager will be responsible for managing daily operations, overseeing service delivery, and ensuring customer satisfaction. This role includes coordinating with VLE partners, addressing customer concerns, and streamlining service processes. Additionally, the Senior Services Manager will be tasked with team management, performance monitoring, and implementing service strategies to achieve business goals. Qualifications Customer Service and Client Management skills Operations Management, Process Improvement, and Strategic Planning experience Team Leadership, Performance Monitoring, and Conflict Resolution skills Excellent communication and interpersonal skills Ability to work on-site in the Greater Kolkata Area Bachelor’s degree in Business Administration, Management, or related field Experience in the EV industry is a plus Show more Show less

Company Description Pointo's mission is to provide a comprehensive EV battery solution focused on Financial Inclusion and Climate. Leveraging AI/ML-based battery technology, we estimate the lifespan of lithium batteries and foster a second-hand market to generate better returns. Our unique network of VLE partners connects us with customers through community ties and creates jobs for underserved segments. With a deep understanding of the EV ecosystem, we offer extensive solutions covering the entire value chain to meet customized needs. Role Description This is a full-time, on-site role for a Sales & Expansion Manager located in Patna. The Sales & Expansion Manager will be responsible for driving sales growth, conducting market research, managing a team, and expanding the company’s presence. Day-to-day tasks include analyzing market trends, developing sales strategies, communicating with clients, coordinating with various departments, and leading sales initiatives. Qualifications Strong Analytical Skills to evaluate market trends and sales metrics Excellent Communication skills for client interactions and internal coordination Proficiency in Market Research to identify growth opportunities Team Management experience to lead and motivate sales teams Proven track record in Sales to achieve and exceed targets Ability to work on-site in Siliguri Bachelor's degree in Business, Marketing, or related field is preferred Experience in the EV industry is a plus Show more Show less

Company Description Pointo's mission is to provide comprehensive EV battery solutions with a focus on financial inclusion and climate impact. Our AI/ML-based battery technology estimates the lifecycle of lithium batteries, extending their usability over 8-10 years, creating a second-hand market and generating better returns. Our unique network of VLE partners helps us reach customers through community connections, creating jobs for underserved segments and offering customized solutions. With a deep understanding of the EV ecosystem, we provide extensive solutions that cover the entire value chain. Role Description This is a full-time, on-site role for a Sales and Operations Manager, based in Kolkata. The Sales and Operations Manager will oversee daily operations management, ensure customer satisfaction, develop and implement sales strategies, manage customer service interactions, and communicate effectively with all stakeholders. The role involves working closely with various departments to drive efficiency and achieve company objectives. Qualifications Strong Analytical Skills and Operations Management experience Proven ability to ensure Customer Satisfaction and deliver excellent Customer Service Excellent Communication skills, both written and verbal Bachelor's degree in Business Administration, Management, or related field Ability to work independently and as part of a team Experience in the EV industry is a plus Proficiency in using relevant software and tools Show more Show less

Job Overview: We’re looking for a dynamic and proactive Sales and Operation Manager to lead and manage end-to-end operations and sales activities for our Jaipur region. You will be responsible for managing the local team, driving sales, optimizing operational efficiency, and ensuring smooth coordination between departments to deliver outstanding results. Key Responsibilities: Sales Management: Drive revenue targets and meet monthly sales goals for the region Develop and implement strategic sales plans to expand customer base Identify new business opportunities, partnerships, and B2B leads Monitor performance of sales executives and support their growth Operations Management: Oversee daily operations including logistics, fulfilment, and support Coordinate with central teams for inventory, dispatch, and service issues Ensure SOPs are followed and local compliance is maintained Resolve operational bottlenecks and customer escalations efficiently Team Leadership: Hire, train, and manage on-ground sales and ops staff Set goals, review KPIs, and maintain high team morale Foster a culture of accountability, performance, and growth Reporting & Analysis: Prepare weekly/monthly reports on sales, revenue, and operations Analyze sales data and suggest improvement strategies Provide regular updates to senior leadership Key Skills Required: Strong leadership and communication skills Hands-on experience with sales CRM tools and operational dashboards Ability to handle multiple stakeholders and fast-paced environments Problem-solving mindset with attention to detail Familiarity with local market dynamics in Jaipur and surrounding areas Educational Qualification: Bachelor’s degree in Business Administration, Sales, Operations, or related field MBA is a plus but not mandatory Show more Show less

Company: Pointo Location: Bangalore/Kolkata Experience: 6+ yr About Pointo – Pointo is an Indian clean-tech start up specializing in comprehensive battery solutions for electric vehicles (EVs) and energy storage systems. Founded in 2019 by IIT Guwahati alumni Riki Biswas , the company is headquartered in Kolkata, West Bengal . Pointo operates a full-stack battery ecosystem, offering services such as: ● Battery Leasing & Financing : Providing lithium-ion batteries on a pay-per-use or leased basis, reducing upfront costs for EV drivers. ● Repair & Maintenance : Offering repair services and spare parts for electric 3-wheelers and commercial 2- wheelers. The company aims to enhance financial inclusion and climate resilience by integrating all stakeholders into a seamless platform, improving customer income and living standards. Key Milestones: ● Batteries Deployed : Over 7,000+ batteries. ● EV Drivers Served: More than 7,000. ● CO₂ Saved : Over 1,000 tones ● Green Kilometres Covered : 5 million+. ● Served 7,000+ EV drivers , helping reduce dependence on fossil fuels. ● Operating in 54 locations across West Bengal. ● Expanded to Bihar, Lucknow, and Jaipur , showing strong regional growth. ● Village-Level Entrepreneur (VLE) network , enabling job creation and rural reach. Job Summary We’re seeking a customer-focused and operationally strong Senior Service Manager to lead and optimize Pointo’s after-sales service network. This role is critical in driving customer satisfaction, ensuring service efficiency, and mentoring a high-performing field service team. You will be responsible for managing service quality, spare inventory, team productivity, and key operational KPIs. Key Responsibilities: Service Quality & Customer Experience Ensure timely and quality service delivery with minimal downtime. Maintain strong customer satisfaction (CSAT) through proactive communication and support. Address customer escalations and repeated complaints with thorough RCA (Root Cause Analysis) and closure tracking. Ensure field readiness with sufficient spare parts and service batteries. Team Management Lead a distributed team of service engineers and technicians across assigned zones. Monitor individual and team performance using KPIs: TAT (Turnaround Time), Repeat Complaint %, FFR (Field Failure Rate), and First-Time Fix Rate. Conduct training on technical and soft skills, and hold weekly reviews and feedback sessions. Operational Excellence Track spares consumption vs service output and maintain cost efficiency. Use SOPs and checklists to standardize service quality and accountability. Allocate service zones logically to improve turnaround time and minimize travel inefficiencies. Customer Complaint Handling Conduct site inspections for recurring issues and provide temporary solutions (e.g., spare battery swap). Ensure complete follow-up and documentation of all unresolved or escalated cases. Collaborate with technical teams for complex issue resolution. Reporting & Audit Preparedness Prepare detailed weekly/monthly reports for leadership on service metrics and improvements. Maintain detailed logs for audits and internal reviews. Ideal Candidate Profile Bachelor’s degree in Engineering or related field; diploma holders with exceptional field experience may also apply. 3–5+ years of experience in service operations, preferably in EV, battery, or clean-tech sectors. Proven track record of managing field teams and improving service KPIs. Strong knowledge of TAT, RCA, CSAT metrics, and service CRM tools. Hands-on approach, problem-solving mindset, and ability to handle customer escalations effectively. Comfortable with reporting, SOP documentation, and cross-functional collaboration. Why Join Pointo ● Be part of India's EV transformation journey ● Make a real environmental and social impact ● Work in a high-growth, innovation-driven environment ● Collaborate with founders from IIT and top industry leaders. Show more Show less