Sales and Operations Manager (Patna)

Job Description

Company Description Pointo's mission is to provide comprehensive EV battery solutions with a focus on financial inclusion and climate impact. Our AI/ML-based battery technology estimates the lifecycle of lithium batteries, extending their usability over 8-10 years, creating a second-hand market and generating better returns. Our unique network of VLE partners helps us reach customers through community connections, creating jobs for underserved segments and offering customized solutions. With a deep understanding of the EV ecosystem, we provide extensive solutions that cover the entire value chain. Role Description This is a full-time, on-site role for a Sales and Operations Manager, based in Kolkata. The Sales and Operations Manager will oversee daily operations management, ensure customer satisfaction, develop and implement sales strategies, manage customer service interactions, and communicate effectively with all stakeholders. The role involves working closely with various departments to drive efficiency and achieve company objectives. Qualifications Strong Analytical Skills and Operations Management experience Proven ability to ensure Customer Satisfaction and deliver excellent Customer Service Excellent Communication skills, both written and verbal Bachelor's degree in Business Administration, Management, or related field Ability to work independently and as part of a team Experience in the EV industry is a plus Proficiency in using relevant software and tools Show more Show less