Founders’ Office

Today, an Indian hospital revenue is largely dominated by Insurance payers - Govt + Private. With 200+ payers in the mix, the overall revenue cycle management (RCM) in India is broken, opaque, and complex filled with unexpected shortfalls and delayed realizations.

At Care.fi, we are building India’s first AI-led RCM platform for hospitals which will enable them to solve these pitfalls and thereby improving margins. Backed by marquee investors such as Peak XV (erstwhile Sequoia India) we are already a trusted partner for top Indian brands including Apollo, Fortis, Narayana Health, and Aster Group.

Care.Fi is working at the intersection of two big industries – healthcare and finance. We are

passionate about saving lives, challenging legacy systems, and making money (:p). We believe the next revolution in the Indian start-up ecosystem would be in the Health-Fintech vertical.

We are a fun, young, ambitious group of ex-entrepreneurs, generalists, Biz Dev folks, and engineers from top institutes of the country (IIMs, IITs, BITS, Ashoka, etc.). We have previously built and scaled products to $100M Business across HealthTech and FinTech.

We are looking for a like-minded individual to join our Founder’s Office team. We want you to have a PhD mentality – poor, hungry, and driven.

Role Overview

The Cluster Head- West will own end-to-end business delivery across 10–15 Key Hospitals in a cluster, leading a team of 30-40 sales associates. This role would be based out of Mumbai or Pune. This role blends Business Growth, P&L ownership, Stakeholder Management, and Operational Execution. You will drive patient onboarding and penetration, strengthen relationships with senior hospital leaders (COOs, billing and insurance heads), and build a performance-driven culture within your team.

Key Responsibilities:

• Conduct

  market and industry research

  to identify emerging trends, new opportunities, and strategic insights.
• Support

  investor and stakeholder management

  by preparing reports, updates, and presentations.
• Analyze data to track business metrics, identify bottlenecks, and recommend solutions.
• Partner with cross-functional teams (product, operations, sales, finance) to execute strategic initiatives.
• Evaluate

  competitive landscape and potential partnerships

  .
• Assist in

  business planning, fundraising materials, and internal dashboards

  .
• Be the go-to person for special projects driven by the founders — from research to execution.

Who You Are:

• Graduate from a

  Tier-1 college (IIT, IIM, BITS, Ashoka, etc.)

  — mandatory.
• 0–3 years of experience (consulting, startup, VC or analyst backgrounds preferred).
• A

  first-principles thinker

  with strong analytical and problem-solving skills.
• A

  self-starter

  with high ownership and a “get things done” attitude.
• Comfortable wearing multiple hats in a fast-paced, high-growth startup.
• Excellent

  communication skills

  — verbal and written.
• Thrive under pressure and enjoy solving complex challenges.
• Proficient in using data and research to drive insights.

Why Join Us:

• Work directly with the founders and leadership team.
• Exposure to healthcare and fintech at scale.
• Steep learning curve with meaningful ownership from day one.
• Young, ambitious and driven team culture.