Software development Engineer Care.fi is a new age Health fintech startup in Gurgaon, offering smart financing and claim management solutions to hospitals. With a focus on driving efficiencies through technology, Care.fi provides seamless financing and revenue cycle management solution for healthcare providers. The company has strong institutional investor backing and founders with over 20 years of experience in the industry. About the Role We’re looking for a Software Engineer with 2–4 years of experience who’s hungry to learn, eager to build, and ready to grow fast. You’ll work closely with senior engineers, product managers, and business stakeholders to build high-impact systems that power hospital operations and patient flows. This is a great opportunity for someone who wants ownership , autonomy , and real-world impact early in their career. What You'll Do ● Design, develop, and maintain backend services using JVM-based technologies (Kotlin) ● Work on APIs, databases, and internal tools that serve hospital staff, operations teams, and patients ● Translate real-world workflows into clean, efficient code ● Collaborate with cross-functional teams to ship new features quickly ● Constantly improve the system’s performance, reliability, and usability What We're Looking For ● 2–4 years of software development experience specifically in backend ● Comfortable working with JVM-based languages (Java, Kotlin, or Scala preferred) ● Working knowledge of public cloud like AWS, GCP etc ● Knowledge of CI/CD pipelines and end to end ownership of application. ● A self-starter who learns quickly and thrives in ambiguity ● Passionate about solving real-world problems through tech Why Carefi ● Work on real problems that matter — healthcare, payments, and patient journeys ● Small team = high ownership and fast learning ● Be part of a mission-driven, product-first culture ● Competitive compensation and flexible work setup Show more Show less
Care.fi is a new age Health fintech startup in Gurgaon, offering smart financing and claim management solutions to hospitals. With a focus on driving efficiencies through technology, Care.fi provides seamless financing and revenue cycle management solution for healthcare providers. The company has strong institutional investor backing and founders with over 20 years of experience in the industry. About the Role Department: Claims Processing / Operations Reports to: Team Lead / Manager Location: Gurugram, Haryana Work Schedule: 6 Days Working; 5 days from office We’re seeking a clinically experienced and tech-curious leader to drive the clinical backbone of our revenue cycle operations. As the Clinical Manager, you will guide a team of medical experts, ensuring precision in claim validation, reducing denials and enabling accurate documentation. You’ll play a critical role in blending clinical insight with operational excellence and innovation, especially as we build cutting-edge tools using AI and machine learning. What You'll Do Clinical Strategy & Team Leadership Lead and scale a team of medical professionals involved in claim audits and clinical validations. Define clinical protocols, ensure adherence to quality and compliance standards and drive continuous improvement. Claims & Documentation Oversight Act as the clinical authority for complex case reviews and appeals. Guide hospital teams to resolve documentation gaps and strengthen case submissions. Identify patterns in denials, lead root-cause audits and implement corrective action strategies. Technology-Driven Innovation Collaborate with the tech team to co-build AI-driven clinical validation tools. Structure clinical logic and data points that power our LLMs and automation engines. Advocate adoption of digital tools that improve documentation accuracy and reduce manual overhead. What We're Looking For Minimum 5 years of clinical experience, RCM, hospital administration or claims Prior experience leading clinical/medical teams in high-performance environments Medical background (MBBS, BAMS, BHMS, BDS, B.Pharma) or a strong insurance background is preferred Deep knowledge of Indian health schemes (PMJAY, RGHS, CGHS, etc.) Ability to work cross-functionally with business, product, and tech stakeholders Strong communication, leadership and decision-making skills Show more Show less
Location: Bengaluru Year Of Experience: 5 years+ Role Overview: The Cluster Head represents Care. Fi across partner hospitals and manages a team of 30-40 executives across 10-15 hospitals. The role focuses on driving growth, ensuring operational excellence, and delivering business goals. Additionally, the Cluster Head strengthens Care. Fi brand in the region by delivering impactful results. Key Responsibilities: 1. Business Ownership: • Own P&L and drive business goals for the cluster. • Ensure consistent revenue growth and maintain a healthy contribution margin. • Drive deeper penetration of products at hospitals. 2. Customer Success: • Serve as the primary contact for hospital stakeholders, building strong relationships. • Maintain high NPS from hospital partners. • Drive timely escalation resolution with minimized TAT. • Strengthen brand by delivering impactful results at hospitals 3. Operational Excellence: • Oversee smooth product delivery and ensure process and SOP compliance. • Lead change management initiatives within teams and with partners. • Continuously monitor performance against business targets. 4. Team Leadership: • Build and lead a cohesive, high-performing team. • Develop team members, improving performance and morale. • Proactively manage staking and hiring to meet business demands. KPIs for Success: • Revenue Growth, Customer NPS, TAT for Escalations, Contribution Margin, and Brand Impact. • Proven experience leading large teams across multiple locations. • Strong P&L management and stakeholder relationship skills. • Experience in operations and process adherence. • Capable of managing performance metrics and driving business outcomes. • Excellent leadership, communication, and problem-solving skills. Qualifications: • 5+ years of experience in operations or team management roles. • Experience in healthcare, retail, or FMCG sectors. • Ability to manage a geographically dispersed team. Show more Show less
Care.fi is a new age Health fintech startup based out of Gurgaon, offering smart financing and claim management solutions to hospitals. With a focus on driving efficiencies through technology, Care.fi provides seamless financing and revenue cycle management solution for healthcare providers. The company has strong institutional investor backing and founders with over 20 years of experience in the industry. What You'll Do We’re seeking a clinically experienced insurance claim manager to drive the clinical backbone of our revenue cycle operations. As the Clinical Manager, you will help a team of claim processor, ensuring precision in claim validation, reducing denials and enabling accurate documentation. You’ll play a critical role in blending clinical insight with operational excellence and innovation. Clinical Strategy & Team Leadership Lead a team involved in processing reimbursement claims Clinically approve or reject claims basis Insurance understanding and specific T&C of policy Define clinical protocols, ensure adherence to quality and compliance standards and drive continuous improvement. Claims & Documentation Oversight Act as the clinical authority for complex case reviews and appeals. Guide hospital teams to resolve documentation gaps and strengthen case submissions. Identify patterns in denials, lead root-cause audits and implement corrective action strategies. Technology-Driven Innovation Collaborate with the tech team to co-build AI-driven clinical validation tools. Structure clinical logic and data points that power our LLMs and automation engines. What We're Looking For Minimum 5 years of clinical experience, RCM, hospital administration or claims in Insurance company Prior experience leading clinical/medical teams in high-performance environments Medical background (MBBS, BAMS, BHMS, BDS, B.Pharma) or a strong insurance background is preferred Ability to work cross-functionally with business, product, and tech stakeholders Strong communication, leadership and decision-making skills
Care.fi is a new age Health fintech startup in Gurgaon, offering smart financing and claim management solutions to hospitals. With a focus on driving efficiencies through technology, Care.fi provides seamless financing and revenue cycle management solution for healthcare providers. The company has strong institutional investor backing and founders with over 20 years of experience in the industry. What You'll Do • Accounts Receivable Management: Oversee and manage the entire accounts receivable process, ensuring timely invoicing and accurate record-keeping. • Accounts Payable Coordination: Support the accounts payable process as needed to maintain healthy cash flow and vendor relationships. • Revenue Collection: Follow up diligently with customers to ensure prompt payments and resolve outstanding invoices. • Tracking & Monitoring: Track, monitor, and report on collection activities, highlighting delays or issues and maintaining detailed records of customer interactions. What We're Looking For • Minimum 1 year of experience in AR and collections. • Strong communication and negotiation skills for customer follow-ups. • Ability to work with accounting software and spreadsheets. • Detail-oriented with strong organizational skills.
Care.fi is a new age Health fintech startup in Gurgaon, offering smart financing and claim management solutions to hospitals. With a focus on driving efficiencies through technology, Care.fi provides seamless financing and revenue cycle management solution for healthcare providers. The company has strong institutional investor backing and founders with over 20 years of experience in the industry. About the role Care.Fi is looking for a Debt Funding Analyst with expertise in raising debt funds and experience in NBFCs or Small Finance Banks. What You'll Do Debt Fundraising: Drive the process of raising debt capital from banks, NBFCs and financial institutions Investor & Lender Relations: Build and manage relationships with lenders, financial institutions, rating agencies, and investors to secure funding Structuring & Negotiation: Structure debt transactions, negotiate loan terms and ensure optimal funding costs Regulatory & Compliance: Ensure adherence to RBI/NBFC regulations and maintain compliance with lending frameworks Financial Planning & Strategy: Develop funding strategies to optimize capital structure and liquidity management Risk Assessment: Work closely with other teams to assess funding risks and mitigate exposure What We're Looking For Minimum 2 years of experience in raising debt funds from banks, NBFCs and financial institutions Strong network with lenders, including banks, NBFCs, DFIs and structured finance players Prior experience in NBFCs or Small Finance Banks is a must Expertise in structured finance, term loans, working capital loans and credit lines Solid understanding of RBI/NBFC regulations, due diligence, and loan documentation Strong negotiation, financial modeling, and stakeholder management skills
Care.fi is a new age Health fintech startup based out of Gurgaon, offering smart financing and claim management solutions to hospitals. With a focus on driving efficiencies through technology, Care.fi provides seamless financing and revenue cycle management solution for healthcare providers. The company has strong institutional investor backing and founders with over 20 years of experience in the industry. Location - Sector-48. Gurgaon WFO, 5 days a week CTC offers - Upto 5 LPA What You'll Do Accounts Receivable Management: Oversee and manage the entire accounts receivable process, ensuring timely invoicing and accurate record-keeping. Accounts Payable Coordination: Support the accounts payable process as needed to maintain healthy cash flow and vendor relationships. Revenue Collection: Follow up diligently with customers to ensure prompt payments and resolve outstanding invoices. Tracking & Monitoring: Track, monitor, and report on collection activities, highlighting delays or issues, and maintaining detailed records of customer interactions. What We're Looking For 1-3 years of Experience in AR processes, with hands-on experience in collections. Strong communication and negotiation skills for customer follow-ups. Ability to work with accounting software and spreadsheets. Detail-oriented with strong organizational skills.
Software Development Engineer - 3 Today, an Indian hospital revenue is largely dominated by Insurance payers - Govt + Private. With 200+ payers in the mix, the overall revenue cycle management (RCM) in India is broken, opaque, and complex filled with unexpected shortfalls and delayed realizations. At Care.fi, we are building India’s first AI-led RCM platform for hospitals which will enable them to solve these pitfalls and thereby improving margins. Backed by marquee investors such as Peak XV (erstwhile Sequoia India) we are already a trusted partner for top Indian brands including Apollo, Fortis, Narayana Health, and Aster Group. About the Role We are seeking a highly skilled Software Development Engineer (SDE) with hands-on experience in AI, React, Node.js and AWS . This role is designed for someone who not only thrives in building scalable, high-impact products but also aspires to grow into a technology leadership position . As a core member of our engineering team, you will play a pivotal role in shaping our technology stack, product architecture and long-term tech vision. What You'll Do Lead the design, development and deployment of applications across frontend, backend, and cloud infrastructure (AWS). Build and integrate AI/ML models into production-ready systems, ensuring real-world scalability and efficiency. Drive technical architecture decisions and align technology choices with long-term business strategy. Collaborate with founders, product managers and cross-functional teams to influence the product roadmap. Ensure best practices in software engineering, testing, deployment and security. Mentor and guide junior engineers, building a strong engineering-first culture. Owning technology strategy and innovation initiatives. What We're Looking For Minimum 6 years of professional software development experience. Strong expertise in React.js, Node.js, and AWS cloud services. Proven experience building AI/ML-driven applications. Solid understanding of system architecture, scalability and performance optimization. Proficiency in databases (SQL & NoSQL), APIs (REST/GraphQL), and microservices. Strong problem-solving skills, with the ability to balance hands-on coding and architectural vision. Excellent communication skills with a leadership mindset.
Company Description Today, an Indian hospital revenue is largely dominated by Insurance payers - Govt + Private. With 200+ payers in the mix, the overall revenue cycle management (RCM) in India is broken, opaque, and complex filled with unexpected shortfalls and delayed realizations. At Care.fi, we are building India’s first AI-led RCM platform for hospitals which will enable them to solve these pitfalls and thereby improving margins. Backed by marquee investors such as Peak XV (erstwhile Sequoia India) we are already a trusted partner for top Indian brands including Apollo, Fortis, Narayana Health, and Aster Group. About the Role We are looking for a Data Analyst with a minimum of 5 years of experience who can take complete ownership of data initiatives—right from requirement gathering to execution and delivery. The ideal candidate will have a strong analytical mindset, proficiency in SQL and experience in handling large datasets to extract meaningful insights. You will work closely with cross-functional teams to drive business strategies, optimize processes and enhance financial decision-making. Key Responsibilities Data Extraction & Analysis: Write complex SQL queries to extract, manipulate and analyze large datasets from multiple sources. Business Insights: Develop dashboards, reports and visualizations to provide actionable insights to business teams. Data Validation & Quality: Ensure data integrity, accuracy, and consistency across all reporting platforms. Performance Tracking: Monitor key business metrics, identify trends, and recommend data-driven solutions. Process Optimization: Automate data workflows and reporting processes for improved efficiency. Collaboration: Work closely with business, product, and engineering teams to understand data requirements and drive business impact. Take ownership of end-to-end data projects and deliver them with accuracy and speed. Required Skills and Qualifications Experience: Minimum 5 years of experience as a Data Analyst SQL (Mandatory) – Strong expertise in writing optimized queries for large datasets Experience with data visualization tools such as Power BI, Tableau or Looker is a plus Proficiency in Excel for data analysis and reporting Analytical Skills: Strong problem-solving abilities and experience in deriving business insights from data Communication Skills: Ability to present findings and insights in a clear and actionable manner Attention to Detail: Strong focus on data accuracy, validation, and process optimization
Job Title: Associate, Founder's Office Location: Gurugram, India Job Description TL;DR: Apply if you like being challenged to think harder; test your limits. Not if you easily give up About Us Today, an Indian hospital revenue is largely dominated by Insurance payers - Govt + Private. With 200+ payers in the mix, the overall revenue cycle management (RCM) in India is broken, opaque, and complex filled with unexpected shortfalls and delayed realizations. At Care.fi, we are building India’s first AI-led RCM platform for hospitals which will enable them to solve these pitfalls and thereby improving margins. Backed by marquee investors such as Peak XV (erstwhile Sequoia India) we are already a trusted partner for top Indian brands including Apollo, Fortis, Narayana Health, and Aster Group. Care.Fi is working at the intersection of two big industries – healthcare and finance. We are passionate about saving lives, challenging legacy systems, and making money (:p). We believe the next revolution in the Indian start-up ecosystem would be in the Health-Fintech vertical. We are a fun, young, ambitious group of ex-entrepreneurs, generalists, Biz Dev folks, and engineers from top institutes of the country (IIMs, IITs, BITS, Ashoka, etc.). We have previously built and scaled products to $100M Business across HealthTech and FinTech. We are looking for a like-minded individual to join our Founder’s Office team. We want you to have a PhD mentality – poor, hungry, and driven. Role Description You will work very closely with the founders and BU head(s) to help identify and scope new opportiunties for growth for Care.fi Cross-functional at the core, the role would be a mix of Strategy, Ops, and execution when needed at different levels to drive growth. You would work on various projects & problems, such as but not limited to: Researching key market and deep dive of market landscape Competitor landscape and MOAT positions Working with hospital KOLs and stakeholders to identify new avenues of growth Working with BU head to provide inputs for improving product and new product development Who you are First principles thinker with a strong “bias-for-action” Strong work ethic and team skills Thrive in stressful situations (get a high from solving complex challenges driving outcome) Good communicator - verbal & written 0-3 year experience Available for work from office in Delhi
As a Clinical Manager at Care.fi, a Health fintech startup in Gurgaon, you will play a crucial role in driving the clinical backbone of the revenue cycle operations. Your responsibilities will include: - Leading and scaling a team of medical professionals involved in claim audits and clinical validations. - Defining clinical protocols, ensuring adherence to quality and compliance standards, and driving continuous improvement. - Acting as the clinical authority for complex case reviews and appeals. - Guiding hospital teams to resolve documentation gaps and strengthen case submissions. - Identifying patterns in denials, leading root-cause audits, and implementing corrective action strategies. - Collaborating with the tech team to co-build AI-driven clinical validation tools. - Structuring clinical logic and data points that power LLMs and automation engines. - Advocating adoption of digital tools that improve documentation accuracy and reduce manual overhead. Qualifications required for this role include: - Minimum 5 years of clinical experience, RCM, hospital administration, or claims. - Prior experience leading clinical/medical teams in high-performance environments. - Medical background (MBBS, BAMS, BHMS, BDS, B.Pharma) or a strong insurance background is preferred. - Deep knowledge of Indian health schemes (PMJAY, RGHS, CGHS, etc.). - Ability to work cross-functionally with business, product, and tech stakeholders. - Strong communication, leadership, and decision-making skills.,
Company Description Aldun, a subsidiary of Care.fi, is redefining healthcare by simplifying hospital checkouts and making discharges seamless for patients and hospitals. As a funded, fast growing health-tech company, we offer a unique opportunity to join a high impact team and work directly with the leadership in scaling operations and partnerships across India. Role Overview The Cluster Head will own end-to-end business delivery across 10–15 Key Hospitals in a cluster, leading a team of 30-40 sales associates. This role blends Business Growth, P&L ownership, Stakeholder Management, and Operational Execution. You will drive patient onboarding and penetration, strengthen relationships with senior hospital leaders (COOs, billing and insurance heads), and build a performance-driven culture within your team. Key Responsibilities 1. Business & Growth Ownership Full ownership of P&L, growth targets, contribution margin, and penetration for the cluster. Drive business growth by leading and motivating sales associates. Use data-driven insights to identify growth opportunities and scale business outcomes. 2. Stakeholder Management Build and manage relationships with senior hospital stakeholders (COOs, Heads of Insurance/Billing/Operations). Position Aldun as a strategic partner, ensuring client satisfaction and long-term retention. Lead conversations around business expansion and cross-hospital partnerships. 3. Execution & Operations Ensure smooth delivery of services across all hospitals in the cluster. Oversee billing, disbursals, and process compliance, while improving turnaround times (TAT). Balance on ground execution with strategic initiatives to ensure scalability. 4. Team Leadership & Development Lead, coach, and grow a team of 30-40 sales associates across hospitals. Create a performance driven culture through structured reviews, incentives, and recognition. Proactively manage hiring, training, and retention to build a strong talent pipeline. KPIs for Success Cluster level P&L and revenue growth Patient onboarding penetration and discharge volumes Client satisfaction and hospital NPS Team performance and retention Contribution margin and efficiency metrics Ideal Candidate Profile 5-8 years of experience in Business Growth, P&L management, category management, customer success, or business operations. Proven ability to lead large distributed teams across multiple locations. Strong stakeholder management experience with senior leadership (CXO/COO level). Analytical mindset with the ability to use data for problem solving and growth decisions. Excellent communication, leadership, and cross-functional collaboration skills. Background in healthcare, e-commerce, FMCG, SaaS or consumer services preferred.
Location: Gurgaon Work Schedule: 6 days a week Experience: 1–3 years in Cashless Processing Salary: INR 3,00,000-3,50,000 LPA About Us Today, an Indian hospital revenue is largely dominated by Insurance payers - Govt + Private. With 200+ payers in the mix, the overall revenue cycle management (RCM) in India is broken, opaque, and complex filled with unexpected shortfalls and delayed realizations. At Care.fi, we are building India’s first AI-led RCM platform for hospitals which will enable them to solve these pitfalls and thereby improving margins. Backed by marquee investors such as Peak XV (erstwhile Sequoia India) we are already a trusted partner for top Indian brands including Apollo, Fortis, Narayana Health, and Aster Group. Care.Fi is working at the intersection of two big industries – healthcare and finance. We are passionate about saving lives, challenging legacy systems, and making money (:p). We believe the next revolution in the Indian start-up ecosystem would be in the Health-Fintech vertical. We are a fun, young, ambitious group of ex-entrepreneurs, generalists, Biz Dev folks, and engineers from top institutes of the country (IIMs, IITs, BITS, Ashoka, etc.). We have previously built and scaled products to $100M Business across HealthTech and FinTech. We are looking for a like-minded individual to join our Founder’s Office team. We want you to have a PhD mentality – poor, hungry, and driven. Role Overview As the Claims Executive at Care.fi, you will be our key person responsible for conducting quality checks of documents at the hospital level for cashless cases under government/private schemes. This role involves reviewing pre-authorization and post-authorization documents attached during post-claim submission and providing scheme-specific inputs. Key Responsibilities Perform quality checks of documents for cashless cases under government/private schemes. Verify pre-auth and post-auth documents before claim submission. Ensure accuracy and completeness of documentation as per scheme guidelines. Coordinate with hospital teams to resolve discrepancies quickly and efficiently. Skills Required Prior experience in government/private cashless claim processing is essential. Strong understanding of pre-auth and post-auth documentation processes. High accuracy, attention to detail, and quick learning ability. Ability to manage multiple cases efficiently . Excellent communication and coordination skills with internal and external stakeholders.
About Us Today, an Indian hospital revenue is largely dominated by Insurance payers - Govt + Private. With 200+ payers in the mix, the overall revenue cycle management (RCM) in India is broken, opaque, and complex filled with unexpected shortfalls and delayed realizations. At Care.fi, we are building India’s first AI-led RCM platform for hospitals which will enable them to solve these pitfalls and thereby improving margins. Backed by marquee investors such as Peak XV (erstwhile Sequoia India) we are already a trusted partner for top Indian brands including Apollo, Fortis, Narayana Health, and Aster Group. Care.Fi is working at the intersection of two big industries – healthcare and finance. We are passionate about saving lives, challenging legacy systems, and making money (:p). We believe the next revolution in the Indian start-up ecosystem would be in the Health-Fintech vertical. We are a fun, young, ambitious group of ex-entrepreneurs, generalists, Biz Dev folks, and engineers from top institutes of the country (IIMs, IITs, BITS, Ashoka, etc.). We have previously built and scaled products to $100M Business across HealthTech and FinTech. We are looking for a like-minded individual to join our Founder’s Office team. We want you to have a PhD mentality – poor, hungry, and driven. Role Overview We’re looking for an energetic, relationship-driven Key Account Manager to oversee and grow our partner network of hospitals and healthcare providers in the region. You will be responsible for end-to-end relationship management, revenue growth, operational support and cross-functional coordination for accounts in your territory. Key Responsibilities Manage a portfolio of high-value hospital accounts across India and serve as their primary relationship owner Build and maintain deep relationships with key stakeholders including CXOs, RCM heads and operations heads Understand the key pain points for hospitals and how we can drive adoption in these hospitals for our key products Track and analyze key metrics such as claim volume, # of cases uploaded, TAT, and Query answered, ultimately the impact delivery to hospitals through our tools Act as an internal advocate for your accounts working cross-functionally with product, business, and ops to meet client expectations Conduct regular business reviews and strategic check-ins with hospital leadership to demonstrate value and identify growth opportunities Ensure strong account health through proactive engagement, issue resolution and tailored support Drive account renewals, retention, and expansion (where applicable) in collaboration with the Growth and Finance teams Maintain clear documentation, communication logs, and progress reports for each account Skills Required 0–3 years of experience in account management, B2B sales or client servicing, preferably in healthcare Proven ability to manage and grow enterprise accounts Strong communication, negotiation, and relationship-building skills Willingness to travel across the region to meet clients High ownership, problem-solving mindset, and comfort working in a fast-paced environment
About Us Today, an Indian hospital revenue is largely dominated by Insurance payers - Govt + Private. With 200+ payers in the mix, the overall revenue cycle management (RCM) in India is broken, opaque, and complex filled with unexpected shortfalls and delayed realizations. At Care.fi, we are building India's first AI-led RCM platform for hospitals which will enable them to solve these pitfalls and thereby improving margins. Backed by marquee investors such as Peak XV (erstwhile Sequoia India) we are already a trusted partner for top Indian brands including Apollo, Fortis, Narayana Health, and Aster Group. Care.Fi is working at the intersection of two big industries healthcare and finance. We are passionate about saving lives, challenging legacy systems, and making money (:p). We believe the next revolution in the Indian start-up ecosystem would be in the Health-Fintech vertical. We are a fun, young, ambitious group of ex-entrepreneurs, generalists, Biz Dev folks, and engineers from top institutes of the country (IIMs, IITs, BITS, Ashoka, etc.). We have previously built and scaled products to $100M Business across HealthTech and FinTech. We are looking for a like-minded individual to join our Founder's Office team. We want you to have a PhD mentality poor, hungry, and driven. Role Overview We're looking for an energetic, relationship-driven Key Account Manager to oversee and grow our partner network of hospitals and healthcare providers in the region. You will be responsible for end-to-end relationship management, revenue growth, operational support and cross-functional coordination for accounts in your territory. Key Responsibilities Manage a portfolio of high-value hospital accounts across India and serve as their primary relationship owner Build and maintain deep relationships with key stakeholders including CXOs, RCM heads and operations heads Understand the key pain points for hospitals and how we can drive adoption in these hospitals for our key products Track and analyze key metrics such as claim volume, # of cases uploaded, TAT, and Query answered, ultimately the impact delivery to hospitals through our tools Act as an internal advocate for your accounts working cross-functionally with product, business, and ops to meet client expectations Conduct regular business reviews and strategic check-ins with hospital leadership to demonstrate value and identify growth opportunities Ensure strong account health through proactive engagement, issue resolution and tailored support Drive account renewals, retention, and expansion (where applicable) in collaboration with the Growth and Finance teams Maintain clear documentation, communication logs, and progress reports for each account Skills Required 03 years of experience in account management, B2B sales or client servicing, preferably in healthcare Proven ability to manage and grow enterprise accounts Strong communication, negotiation, and relationship-building skills Willingness to travel across the region to meet clients High ownership, problem-solving mindset, and comfort working in a fast-paced environment
Company Description Today, an Indian hospital revenue is largely dominated by Insurance payers - Govt + Private. With 200+ payers in the mix, the overall revenue cycle management (RCM) in India is broken, opaque, and complex filled with unexpected shortfalls and delayed realizations. At Care.fi, we are building India’s first AI-led RCM platform for hospitals which will enable them to solve these pitfalls and thereby improving margins. Backed by marquee investors such as Peak XV (erstwhile Sequoia India) we are already a trusted partner for top Indian brands including Apollo, Fortis, Narayana Health, and Aster Group. About the Role We are looking for a Data Analyst with a minimum of 5 years of experience who can take complete ownership of data initiatives—right from requirement gathering to execution and delivery. The ideal candidate will have a strong analytical mindset, proficiency in SQL and experience in handling large datasets to extract meaningful insights. You will work closely with cross-functional teams to drive business strategies, optimize processes and enhance financial decision-making. Key Responsibilities Data Extraction & Analysis: Write complex SQL queries to extract, manipulate and analyze large datasets from multiple sources. Business Insights: Develop dashboards, reports and visualizations to provide actionable insights to business teams. Data Validation & Quality: Ensure data integrity, accuracy, and consistency across all reporting platforms. Performance Tracking: Monitor key business metrics, identify trends, and recommend data-driven solutions. Process Optimization: Automate data workflows and reporting processes for improved efficiency. Collaboration: Work closely with business, product, and engineering teams to understand data requirements and drive business impact. Take ownership of end-to-end data projects and deliver them with accuracy and speed. Required Skills and Qualifications Experience: Minimum 5 years of experience as a Data Analyst SQL (Mandatory) – Strong expertise in writing optimized queries for large datasets Experience with data visualization tools such as Power BI, Tableau or Looker is a plus Proficiency in Excel for data analysis and reporting Analytical Skills: Strong problem-solving abilities and experience in deriving business insights from data Communication Skills: Ability to present findings and insights in a clear and actionable manner Attention to Detail: Strong focus on data accuracy, validation, and process optimization
About Care.fi Today, a global hospital's revenue is largely dominated by Insurance payers - both government and private. With multiple payers in the mix, the overall revenue cycle management (RCM) is broken, opaque, and complex, filled with unexpected shortfalls and delayed realizations. At Care.fi, we are building the world’s first AI-led RCM platform for hospitals to solve these pitfalls and thereby improve margins. Backed by marquee investors such as Peak XV (erstwhile Sequoia India), we are already a trusted partner for top Indian brands including Apollo, Fortis, Narayana Health, and the Aster Group, and we are now expanding globally. Join us as we build a place where we think boldly to create opportunities for everyone to innovate and grow. About the Role We are looking to hire an experienced Medical Coder to join our global team from India. You will be dedicated to serving our key hospital and healthcare clients in Saudi Arabia and UAE. Your primary role will be to review patient medical records, ensure compliance with privacy standards like PHI and HIPAA, and convert clinical documentation into standardized medical codes as per ICD-10-CM and PCS guidelines. You will be a vital part of our mission to streamline the revenue cycle for our international partners. What You'll Do Review inpatient medical records from our Saudi Arabian clients and assign accurate ICD-10-CM (PDx and SDx) and PCS codes for diagnoses and procedures. Assign and sequence codes accurately based on medical record documentation. Assign Present on Admission (POA) indicators correctly. Apply a thorough understanding of medical necessity, DRGs, and APRs to ensure accurate claims processing. Adhere to coding clinics and guidelines, and query physicians for clarification as needed. Monitor account statuses and follow up with internal and client-side stakeholders as required. What We're Looking For Strong knowledge of anatomy, physiology, and medical terminology. Effective verbal and written communication skills, with the ability to professionally correspond with international clients and stakeholders. Ability to work independently and adapt to changing business requirements. Experience with Middle Eastern healthcare systems is a significant advantage.
Company Description Aldun, a subsidiary of Care.fi, is redefining healthcare by simplifying hospital checkouts and making discharges seamless for patients and hospitals. As a funded, fast growing health-tech company, we offer a unique opportunity to join a high impact team and work directly with the leadership in scaling operations and partnerships across India. Role Overview The Cluster Head will own end-to-end business delivery across 10–15 Key Hospitals in a cluster, leading a team of 30-40 sales associates. This role blends Business Growth, P&L ownership, Stakeholder Management, and Operational Execution. You will drive patient onboarding and penetration, strengthen relationships with senior hospital leaders (COOs, billing and insurance heads), and build a performance-driven culture within your team. Key Responsibilities 1. Business & Growth Ownership Full ownership of P&L, growth targets, contribution margin, and penetration for the cluster. Drive business growth by leading and motivating sales associates. Use data-driven insights to identify growth opportunities and scale business outcomes. 2. Stakeholder Management Build and manage relationships with senior hospital stakeholders (COOs, Heads of Insurance/Billing/Operations). Position Aldun as a strategic partner, ensuring client satisfaction and long-term retention. Lead conversations around business expansion and cross-hospital partnerships. 3. Execution & Operations Ensure smooth delivery of services across all hospitals in the cluster. Oversee billing, disbursals, and process compliance, while improving turnaround times (TAT). Balance on ground execution with strategic initiatives to ensure scalability. 4. Team Leadership & Development Lead, coach, and grow a team of 30-40 sales associates across hospitals. Create a performance driven culture through structured reviews, incentives, and recognition. Proactively manage hiring, training, and retention to build a strong talent pipeline. KPIs for Success Cluster level P&L and revenue growth Patient onboarding penetration and discharge volumes Client satisfaction and hospital NPS Team performance and retention Contribution margin and efficiency metrics Ideal Candidate Profile 5-8 years of experience in Business Growth, P&L management, category management, customer success, or business operations. Proven ability to lead large distributed teams across multiple locations. Strong stakeholder management experience with senior leadership (CXO/COO level). Analytical mindset with the ability to use data for problem solving and growth decisions. Excellent communication, leadership, and cross-functional collaboration skills. Background in healthcare, e-commerce, FMCG, SaaS or consumer services preferred.
About Care.fi Today, a global hospital's revenue is largely dominated by Insurance payers - both government and private. With multiple payers in the mix, the overall revenue cycle management (RCM) is broken, opaque, and complex, filled with unexpected shortfalls and delayed realizations. At Care.fi, we are building the world’s first AI-led RCM platform for hospitals to solve these pitfalls and thereby improve margins. Backed by marquee investors such as Peak XV (erstwhile Sequoia India), we are already a trusted partner for top Indian brands including Apollo, Fortis, Narayana Health, and the Aster Group, and we are now expanding globally. Join us as we build a place where we think boldly to create opportunities for everyone to innovate and grow. About the Role We are looking for a Software Engineer (SE1) to join our product engineering team. As an entry-level to mid-level developer, you will contribute to the design, development, and maintenance of our web applications using Node.js, React, and PostgreSQL. This is an excellent opportunity to learn best practices and grow your skills by working closely with experienced engineers in a dynamic, collaborative environment. What You'll Do Manage a portfolio of high-value hospital accounts across India and serve as their primary relationship Develop and maintain application features using Node.js (backend), React (frontend), and PostgreSQL (database). Write clean, well-documented, and efficient code according to established standards. Fix bugs and address feature requests as part of the agile development lifecycle. Experience with typescript. Participate in code reviews to learn and apply quality and security best practices. Work collaboratively with team members, including product managers and designers, to deliver high-quality solutions. Maintain and contribute to internal documentation, including technical specifications and simple design diagrams. Stay updated on relevant technologies and follow best practices for writing testable and maintainable code. What We're Looking For 1 years of experience in software development or a related field. Proficiency in Node.js and JavaScript fundamentals. Experience building user interfaces with React.js. Basic understanding of SQL databases, preferably PostgreSQL. Familiarity with RESTful API concepts and basic web integration. Strong problem-solving, logical thinking, and debugging skills. Eagerness to learn and adapt to new technologies and feedback. Good communication and teamwork skills.
Today, an Indian hospital revenue is largely dominated by Insurance payers - Govt + Private. With 200+ payers in the mix, the overall revenue cycle management (RCM) in India is broken, opaque, and complex filled with unexpected shortfalls and delayed realizations. At Care.fi, we are building India's first AI-led RCM platform for hospitals which will enable them to solve these pitfalls and thereby improving margins. Backed by marquee investors such as Peak XV (erstwhile Sequoia India) we are already a trusted partner for top Indian brands including Apollo, Fortis, Narayana Health, and Aster Group. About the Role We are seeking a highly skilled Software Development Engineer (SDE) with hands-on experience in AI, React, Node.js and AWS . This role is designed for someone who not only thrives in building scalable, high-impact products but also aspires to grow into a technology leadership position . As a core member of our engineering team, you will play a pivotal role in shaping our technology stack, product architecture and long-term tech vision. What You'll Do Lead the design, development and deployment of applications across frontend, backend, and cloud infrastructure (AWS). Build and integrate AI/ML models into production-ready systems, ensuring real-world scalability and efficiency. Drive technical architecture decisions and align technology choices with long-term business strategy. Collaborate with founders, product managers and cross-functional teams to influence the product roadmap. Ensure best practices in software engineering, testing, deployment and security. Mentor and guide junior engineers, building a strong engineering-first culture. Owning technology strategy and innovation initiatives. What We're Looking For Minimum 6 years of professional software development experience. Strong expertise in React.js, Node.js, and AWS cloud services. Proven experience building AI/ML-driven applications. Solid understanding of system architecture, scalability and performance optimization. Proficiency in databases (SQL & NoSQL), APIs (REST/GraphQL), and microservices. Strong problem-solving skills, with the ability to balance hands-on coding and architectural vision. Excellent communication skills with a leadership mindset.