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5.0 - 10.0 years
3 - 6 Lacs
Hosur
Work from Office
Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.
Posted 1 week ago
5.0 - 10.0 years
3 - 6 Lacs
Belgaum
Work from Office
Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.
Posted 1 week ago
2.0 - 6.0 years
3 - 5 Lacs
Chennai
Work from Office
Generating warehouse business sales from manufacturing industry - preferably from automobile industry.
Posted 1 week ago
3.0 - 8.0 years
4 - 6 Lacs
Thane
Work from Office
Roles and Responsibilities Manage a team of customer service representatives to deliver exceptional customer experiences. Oversee daily operations, ensuring adherence to SLAs and KPIs while maintaining high levels of productivity. Develop and implement strategies to reduce shrinkage, attrition, and improve overall team performance. Collaborate with other departments (e.g., training, HR) to resolve issues and drive continuous improvement initiatives. Ensure effective floor management by monitoring agent activity reports, identifying trends, and taking corrective actions. Desired Candidate Profile 3-8 years of experience in BPO operations or similar industry as a Team Leader or Supervisor. Strong people management skills with ability to lead cross-functional teams effectively. Excellent communication skills for effective collaboration with stakeholders at all levels. Proven track record of driving results through process improvements and cost reduction initiatives.
Posted 1 week ago
3.0 - 8.0 years
4 - 6 Lacs
Noida
Work from Office
Roles and Responsibilities Manage a team of customer service representatives to deliver exceptional customer experiences. Oversee daily operations, ensuring adherence to SLAs and KPIs while maintaining high levels of productivity. Develop and implement strategies to reduce shrinkage, attrition, and improve overall team performance. Collaborate with other departments (e.g., training, HR) to resolve issues and drive continuous improvement initiatives. Ensure effective floor management by monitoring agent activity reports, identifying trends, and taking corrective actions. Desired Candidate Profile 3-8 years of experience in BPO operations or similar industry as a Team Leader or Supervisor. Strong people management skills with ability to lead cross-functional teams effectively. Excellent communication skills for effective collaboration with stakeholders at all levels. Proven track record of driving results through process improvements and cost reduction initiatives.
Posted 1 week ago
6.0 - 11.0 years
0 - 0 Lacs
navi mumbai
On-site
Position Overview We are seeking a dynamic and experienced Team Leader to join our team in Navi Mumbai . This is an exciting opportunity for individuals who are passionate about leading teams and driving operational excellence. The ideal candidate will possess a strong background in line management and production planning, with a proven track record of achieving results in a fast-paced environment. With an annual salary of 9,00,000 , this full-time position offers a chance to make a significant impact within our organization. Key Responsibilities As a Team Leader, you will be responsible for overseeing daily operations and ensuring that production targets are met. Your key responsibilities will include: Leading and managing a team of production staff to achieve operational goals. Implementing effective floor management strategies to optimize productivity. Conducting fault finding and troubleshooting to resolve operational issues promptly. Planning and coordinating production schedules to meet customer demands. Handling manpower planning and allocation to ensure efficient resource utilization. Fostering a positive work environment that encourages team collaboration and growth. Monitoring performance metrics and providing feedback to team members. Acting as a go-getter to drive initiatives that enhance operational efficiency. Qualifications The ideal candidate will possess the following qualifications: A minimum of 6 to 11 years of relevant work experience in a manufacturing or production environment. Proven experience in line management and team leadership. Strong skills in fault finding and problem-solving. Excellent communication and interpersonal skills. Ability to work in a rotating schedule and adapt to changing demands. Demonstrated capability in production planning and manpower handling. A proactive and results-oriented mindset with a passion for continuous improvement. If you are ready to take on a leadership role and contribute to our success, we invite you to apply for this exciting opportunity. Join us in shaping the future of our operations and making a difference in our team!
Posted 1 week ago
4.0 - 9.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Hiring | Team Lead | Inbound Voice Process | Domestic E-commerce | Bangalore We are hiring experienced Team Leaders for a domestic voice process (e-commerce) with a multinational BPO in Bangalore . This is a great opportunity for professionals passionate about operations, people management, and customer satisfaction. Job Title: Team Lead Customer Support (Inbound Voice) Location: Bangalore Industry: BPO – E-commerce Voice Process Employment Type: Full-Time | Work from Office Key Responsibilities: Lead and manage a team of customer service representatives handling inbound calls Ensure smooth floor operations and adherence to SLAs, AHT, and CSAT targets Handle escalations and resolve customer issues effectively Monitor shrinkage, attrition, roster adherence, and daily reporting Drive continuous improvements in team performance through coaching and feedback Collaborate with cross-functional departments for seamless workflow Conduct regular team huddles, reviews, and performance tracking Eligibility Criteria: Graduate in any stream (mandatory) Minimum 4 years of overall BPO experience At least 1 year of on-paper team leading/people management experience in BPO operations Excellent communication in English and Hindi Strong leadership and analytical skills Should be comfortable with 24/7 rotational shifts (Day shifts for females) Immediate joiners preferred Salary & Benefits: Salary: Up to 5.5 LPA (based on current package and experience) 6 days working, rotational week offs No cab facility provided How to Apply: Interested candidates can share their updated resume on WhatsApp at 9696714723 (Homa) . If the call goes unanswered, kindly drop a message mentioning the role. Stay Updated: Follow our WhatsApp hiring channel for future openings: https://whatsapp.com/channel/0029VaLXmHBEKyZFIm6giY0 #Hiring #TeamLeader #BangaloreJobs #VoiceProcess #EcommerceSupport #DomesticBPO #OperationsLeadership #TeamHandling #CustomerServiceJobs #ImmediateJoiners #CareerOpportunity #ShiningStarsITPL #ApplyNow
Posted 1 week ago
3.0 - 6.0 years
7 - 8 Lacs
Bengaluru
Work from Office
Achieve monthly and yearly store sales targets. Develop strategies to improve sales performance. Ensure excellent customer service and satisfaction. Handle high-value customer queries and build strong client relationships.
Posted 1 week ago
1.0 - 4.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Responsibilities: * Collaborate with kitchen & front desk teams * Oversee restaurant operations & staff * Ensure guest satisfaction & profitability * Manage inventory, scheduling & budgeting *Handling Reviews
Posted 1 week ago
5.0 - 10.0 years
3 - 7 Lacs
Anantapur
Work from Office
Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.
Posted 1 week ago
5.0 - 10.0 years
5 - 6 Lacs
Sonipat
Work from Office
Role & responsibilities : Production Oversight Team & Manpower Management Quality Assurance Process Improvement: Machine & Tool Management Material & Inventory Coordination Preferred candidate profile Must be from Automotive background Strong knowledge of manufacturing processes (press shop, welding, assembly, painting, etc.) 5+ years of relevant experience in a similar role in the automotive manufacturing sector. Working knowledge of ERP systems and MS Office
Posted 1 week ago
4.0 - 5.0 years
4 - 8 Lacs
Bilaspur
Work from Office
ABFRL is looking for Department Manager_Bilaspur to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.
Posted 1 week ago
1.0 - 5.0 years
2 - 3 Lacs
Chandigarh
Work from Office
• Customer Management • Service Center Operations • Hospitality and Comfort • Customer Relationship Building • Assistance and Support • Coordination and Communication • Reporting and Feedback • Monitoring Standardization • Service Recovery Required Candidate profile Qualification: Graduation is mandatory Work Experience: 2+ years of customer service experience Excellent customer service and interpersonal skills Salary-: 23-24K in Hand Location-: Chandigarh,
Posted 1 week ago
1.0 - 3.0 years
1 - 2 Lacs
Anand
Work from Office
Requirement: Bachelor's degree in any field with minimum 1-year experience as a store manager. Roles and Responsibilities: 1. Maintain inventory by recording properly and maintain store on daily bases. You have to build contact with vendors for further requirement process of products. 2. Maintain documentation regarding (In-out, service records, returnable/ non-returnable gate pass, packaging slips) 3. Maintaining Digital Records of Inventory & Intimation for procurement. 4. Basic Knowledge of Electronics is preferred. Job Type: Full-time Pay: 15,000.00 - 20,000.00 per month Benefits: Cell phone reimbursement
Posted 1 week ago
4.0 - 6.0 years
3 - 5 Lacs
Shahjahanpur
Work from Office
Showroom Manager! Lead our luxury showroom to new heights. Drive sales, inspire a passionate team, and curate an unforgettable customer experience. If you're a visionary leader with a love for fine jewellery, apply now and shine with us!
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
Vadodara
Work from Office
We are urgently hiring for Floor Coordinator for our centre Brief JD : 1. Looking after facility and Equipment management of the Centre (i.e. Repair & Maintenance). 2. Legal & Licensing 3. Handling patient complaints with respect to any payment/general issues. 4. To complete joining formalities of all new joiners joined at center. 5. Looking after day to day operations of the center. Ensure hygiene and safety measures at center at all given time. 6. Co-ordinate with corporate office as & when required. 7. Co-ordinate with HR for Manpower requirement & quality audits. 8. Housekeeping supervision. 9. Handling staff queries related to HR issues Desired Candidate Profile : Any graduate with MHA with 3-5 years of Administrative exp. in healthcare. Interested candidates can share their updated resume on manali.yadav@indiraivf.in
Posted 1 week ago
4.0 - 8.0 years
0 - 0 Lacs
Thane
Work from Office
Role & responsibilities :- Supervise and coordinate the activities of the operating theatre staff. Ensure adherence to health and safety regulations and protocols. Manage scheduling of surgeries and allocation of theatre resources. Maintain inventory levels of surgical supplies and equipment. Collaborate with surgeons, anesthesiologists, and other medical professionals. Monitor and assess the performance of the operating theatre team. Implement and review policies and procedures for theatre operations. Provide training and development opportunities for staff.
Posted 2 weeks ago
5.0 - 10.0 years
3 - 5 Lacs
Nagpur, Yavatmal, Amravati
Work from Office
Designation : Department Manager - Operations department Experience : 5+ Yrs Age - 32 Years Location - Vidarbha Responsibilities: Timely opening of Store and adherence to all the processes at store opening Optimum utilization of manpower & Team Development Customer Satisfaction/ Service, Avoid stock outs, loss of sale Loss Prevention, Customer Satisfaction & Service Pilferage Control Asset Maintenance, customer convenience & service Team Building, Employee Engagement Space Management, Maintain the hygiene, customer service, safety of staff & Customers, Avoid loss of sale Smooth Stores operation Statutory Compliance Safety of store Assets & Property Preferred Industries: FMCG, Production, Hospitality, QSR, Entertainment, Cinema, Garments Retails, Logistics Interested Candidate share cv at hrd.rovidarbhacg@dmartindia.com
Posted 2 weeks ago
2.0 - 7.0 years
5 - 6 Lacs
Raipur
Work from Office
Store Operations Store Handling Customer handling Visual merchandising Profit Loss Management Inventory Management Floor Management Shrinkage Control Retail Sales
Posted 2 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
Hyderabad
Work from Office
GUS Education India (GEI) Job Title :Team Lead Min 3 years Exp as Team Lead (International Voice BPO) Graduation Must CTC : Max up to 8.5LPA UK Shifts Two Way Cab Mode of Interview Virtual Interested Call/WhatsApp - Priyanka 80198 29071 Required Candidate profile Skills: Communication Skills People Management Team Building Analytic Thinking Appraisal, Communication, Negotiation
Posted 2 weeks ago
8.0 years
4 - 8 Lacs
Hyderabad
Work from Office
GUS Education India (GEI) Job Title:Team Lead Overall 8 years of Exp Min 3 years as Team Lead(International Voice BPO) Graduation Max up to 8.5LPA UK Shifts Two Way Cab Mode of Interview Virtual Interested Call/WhatsApp - Priyanka 80198 29071 Required Candidate profile Skills: Communication Skills People Management Team Building Analytic Thinking Appraisal, Communication, Negotiation
Posted 2 weeks ago
2.0 - 4.0 years
3 - 4 Lacs
Karimnagar
Work from Office
Responsibilities: Collaborate with cross-functional teams on strategic initiatives Ensure compliance with company policies & procedures Oversee FMCG ops, retail store management & floor control
Posted 2 weeks ago
0.0 - 3.0 years
3 - 4 Lacs
Pune
Work from Office
Seeking graduates with a strong interest in fashion retail, excellent customer service and communication skills, team-oriented mindset, and high growth potential. Location - Pune (Shivaji Nagar)
Posted 2 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Thiruvananthapuram
Work from Office
Job Role Summary: Previous Experience Store Manager is Mandatory Strong customer Service Orientation , Age Upto 30 Oversee daily store operations to ensure smooth functioning and high customer satisfaction Manage inventory levels, ordering, and merchandising to optimize sales and minimize shrinkage Supervise, train, and motivate store staff, setting performance goals and handling scheduling Monitor sales performance and implement strategies to achieve targets Ensure adherence to company policies, safety standards, and cleanliness Handle customer complaints and resolve issues effectively Prepare reports on sales, staff performance, and operational efficiency Maintain visual merchandising standards and ensure stock availability Collaborate with regional teams for promotional activities Ensure compliance with financial procedures, including cash handling and banking
Posted 2 weeks ago
0.0 - 2.0 years
0 - 0 Lacs
noida, delhi, ghaziabad
On-site
About the Role Service Advisor is responsible for providing excellent customer service by assisting with vehicle service needs, managing work orders, coordinating with service technicians, and ensuring timely, high-quality service delivery. Location: Pan India. Roles and responsibilities: Greet customers, assess vehicle service needs, and provide service estimates. Create work orders and ensure smooth communication between customers and technicians. Schedule service appointments and manage service calendars. Oversee parts inventory and assist in sourcing required parts. Prepare invoices, explain charges, and process payments. Follow up with customers to ensure satisfaction and future service needs.
Posted 2 weeks ago
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