Fleet Maintenance Head

Fleet Maintenance & Workshop Management:

• Control and supervise

  Pan-India vehicle maintenance and repair operations

  through a strong workshop and field service network.
• Lead

  in-house maintenance teams

  for all types of repairs including

  accidental repairs

  ,

  routine servicing

  , and

  container body manufacturing

  as per

  BOQ/BOM

  .
• Establish and operate a

  fully functional maintenance workshop

  equipped for comprehensive repairs.
• Manage

  diagnostics of BS6 & BS4 vehicles

  using tools to reduce external dependencies and save costs.
• Coordinate

  preventive and scheduled servicing

  , track vehicle service records, and manage workshop calendars accordingly.
• Oversee

  vehicle DEF (Urea) consumption

  reporting against TML benchmarks.
• Ensure

  compliance with corporate identity standards

  by upgrading infrastructure at workshops and branches.

Operations & Communication:

• Handle

  breakdown reporting, tracking, and resolution

  , with round-the-clock communication with drivers and relevant officials .
• Draft and send

  breakdown and preventive maintenance emails

  and maintain a comprehensive breakdown log.
• Coordinate the preparation and submission of

  bills/invoices

  for repair-related payments.
• Maintain effective communication with

  OEMs and service vendors

  for AMCs, warranty claims, and technical escalations.
• Send regular

  technical feedback reports

  on product performance to respective OEM teams.

Inventory, Procurement & Cost Control:

• Implement

  SKU-based spare parts inventory management

  , including

  bin system

  , for optimized stock levels.
• Conduct

  regular market surveys

  to compare and control spare part pricing.
• Handle

  procurement of plant & machinery, tools, spares

  , and consumables with a

  minimum inventory concept

  .
• Track and

  control vehicle repair and maintenance expenses

  across regions.

Team Leadership & Performance:

• Manage and supervise

  workshop staff across all regions

  ensuring performance, discipline, and process adherence.
• Conduct

  periodical performance evaluations and gap analysis

  of service levels in different workshops.
• Identify

  training needs

  of the workshop teams and coordinate technical and process-based learning initiatives.
• Monitor

  system adherence

  at all workshops to ensure process compliance and operational consistency.
• Develop

  TMS (Tyre Management System)

  to reduce tire usage costs through tracking and analytics.

Business Planning & Growth:

• Drive initiatives for

  revenue enhancement

  and explore

  new business opportunities

  for the workshop through innovative proposals.
• Oversee the

  modification and fabrication of trailers and vehicle bodies

  as per management directives.
• Lead AMC/warranty operations and maintain regular communication with

  AL, M&M

  , and other

  OEMs

  for ongoing support.

Key Skills & Competencies:

• In-depth knowledge of

  commercial vehicle maintenance, repairs, and diagnostics

  .
• Strong experience in handling

  BS6/BS4 TATA vehicles

  and tools.
• Expertise in

  inventory control, cost management

  , and market rate analysis.
• Proficiency in

  breakdown handling, preventive servicing

  , and reporting systems.
• Hands-on experience in

  container and trailer manufacturing

  based on engineering drawings/BOQ.
• Strong leadership and team management abilities across multi-location workshops.
• Effective

  communication and coordination

  skills with internal and external stakeholders.
• Familiarity with

  insurance processes for accident repairs

  and

  vendor negotiation

  .
• Strong analytical mindset with the ability to manage operational data and technical reports.

Preferred Qualifications:

• Diploma/Degree in Mechanical or Automobile Engineering.
• Certifications in vehicle diagnostics, workshop management, or fleet systems preferred.
• Proficiency in Excel, ERP/Fleet Management software, and communication platforms.