Field Services Engineer

The opportunity

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How you’ll make an impact

• Day-to-day travel to customer sites so flexible to travel throughout the India and nearby country.
• Allocate, drive, and monitor the workload based on content, delivery timescales and competences.
• Use available resources and operate in a responsive manner
• Ensure materials and components to feed service delivery are available for the tasks on time.
• Prepare documents and reports ready for sign off by the customer within deadline.
• Drive continuous service productivity improvement activities.
• Ensure service findings are delivered to the product/system local units.
• Comply with health & safety and environmental directives.
• Control the area of responsibility so that it is adequately supervised.
• Trouble shoot simple failure equipment and respond to mitigate the problem arising in the future.
• Provide recommendations to management for improvement.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business

Your background

• Candidate should hold a BE/Diploma in electrical engineering with 5 years in Field Service Engineer experience in the power sector – within Transformers (Distribution, Dry, Power, Traction etc)
• Customer focused able to communicate at all levels.
• Able to take a leading role as well as function within a team.
• Proven experience working with prestigious business customers.
• Proactive with initiative, knowing when to escalate and delegate.
• Able to cultivate customer relationships as a trusted expert in your field.
• Fluent in English language both spoken and written.
• Able to operate under pressure to tight deadlines with a flexible attitude to work.
• Able to work on your own initiative and make decisions.
• Proficiency in both spoken & written English language is required

shruthi.i@hitachienergy.com