Field Sales Manager

0 years

3 Lacs

Posted:5 hours ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

A sales job description at FedEx, often referred to as "Feds sales," typically emphasizes building and maintaining customer relationships, meeting sales quotas, and providing exceptional customer service. The responsibilities can vary based on whether the role is field sales (in-person) or inside sales (remote). [1, 2, 3, 4]
Common responsibilities for FedEx sales roles

  • Customer engagement: Develop and nurture relationships with new and existing clients to generate sales opportunities.
  • Sales process: Manage the complete sales cycle, from lead generation and qualifying prospects to negotiating contracts and closing deals.
  • Needs analysis: Use in-depth product knowledge to assess customer needs and recommend appropriate FedEx products and services.
  • Performance goals: Strive to meet and exceed individual and team sales quotas.
  • Reporting and strategy: Track sales activities and provide feedback to management. Use market information to help develop sales strategies.
  • Problem-solving: Actively handle and resolve customer issues to ensure satisfaction and loyalty.
  • Collaboration: Coordinate sales efforts with other internal departments, such as marketing and customer service, to ensure a cohesive customer experience. [1, 2, 5, 6, 7]

Key skills and qualifications

  • Communication: Excellent verbal and written communication skills are essential for interacting with a diverse range of customers.
  • Customer-centric approach: A genuine passion for helping customers and a strong sense of empathy are highly valued.
  • Negotiation skills: The ability to negotiate terms and prices with clients to secure profitable deals.
  • Discipline and self-motivation: The drive to work independently, prioritize customer needs, and achieve sales targets.
  • Persistence: A resilient attitude to overcome objections and stay focused on long-term goals.
  • Product knowledge: A deep understanding of FedEx's service offerings to effectively communicate their value. [1, 2, 5, 6, 8, 9]

The FedEx culture Working in sales at FedEx is distinguished by a culture that prioritizes people and service.

  • "Purple Promise": An overarching commitment to making every customer experience outstanding.
  • People-first philosophy: The company invests in its employees and offers support for career growth.
  • Equal opportunities: A commitment to offering fair opportunities for recognition and promotion regardless of background.
  • Career advancement: Pathways exist for high-performing sales employees to move into management roles through programs and internal promotion. [2, 10]

AI responses may include mistakes.[1] https://resources.workable.com/field-sales-representative-job-description[2] https://www.youtube.com/watch?v=OdOUaXx8c2U[3] https://business.linkedin.com/en-in/talent-solutions/resources/talent-acquisition/job-descriptions/inside-sales-executive[4] https://careers.fedex.com/career-areas/professional/[5] https://business.linkedin.com/talent-solutions/resources/how-to-hire-guides/sales-representative/job-description[6] https://www.repsly.com/blog/field-team-management/field-sales-representative-job-description[7] https://www.salesboom.com/apps/sales.html[8] https://targetjobs.co.uk/careers-advice/job-descriptions/sales-executive-job-description[9] https://www.prospects.ac.uk/job-profiles/sales-executive[10] https://www.indeed.com/hire/job-description/sales-manager

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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