Field Sales Executive

📌 Job Description: Paytm EDC Swipe Machine Executive Position Summary The Paytm EDC Swipe Machine Executive is responsible for promoting, selling, installing, and servicing Paytm’s Electronic Data Capture (EDC) swipe machines (POS terminals) to merchants. The role includes merchant onboarding, device activation, training, and ensuring customer satisfaction. 📌 Key Responsibilities 1. Sales & Merchant Acquisition Identify potential merchants (retailers, restaurants, pharmacies, etc.) for Paytm EDC swipe machines. Pitch Paytm’s POS/EDC products and explain features, pricing, and benefits. Meet daily/weekly/monthly sales targets. 2. Merchant Onboarding Collect KYC documents and complete merchant registration. Verify merchant details and ensure correct onboarding in the system. Explain transaction charges, settlement cycles, and features. 3. Device Installation & Training Install Paytm EDC/POS swipe machines at merchant locations. Train merchants on how to use the machine including: Card swipe/tap/dip QR code payments Settlement and report viewing Troubleshooting basics 4. After-Sales Support Provide basic technical assistance for device issues. Coordinate with the service/support team for major problems. Replace faulty devices when needed. 5. Relationship Management Maintain healthy relationships with assigned merchants. Address merchant queries promptly. Encourage merchants to increase transaction volumes. 📌 Required Skills Good communication and customer-handling skills. Basic understanding of POS devices and digital payments. Ability to meet sales targets. Problem-solving and troubleshooting skills. Must be comfortable with field work. 📌 Qualifications Minimum 12th pass; graduation preferred. Experience in field sales, POS/EDC sales, or fintech onboarding is an advantage. Should own a smartphone and (for most jobs) a two-wheeler. 📌 Work Environment Field job with daily merchant visits. Coordination with sales managers and backend teams. Flexible timing based on sales targets.