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5 - 7 years

1 - 3 Lacs

Posted:9 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Reports To: General Manager / Director of Operations

Key Responsibilities:

1. Operational Management

- Oversee daily F&B operations, ensuring smooth service and high-quality standards.

- Supervise staff, including waiters, bartenders, chefs, and kitchen personnel.

- Ensure compliance with health, safety, and sanitation regulations.

- Manage inventory, stock control, and supplier relationships.

- Monitor food & beverage quality and presentation.

2. Customer Service & Guest Satisfaction

- Ensure exceptional guest experiences by maintaining high service standards.

- Handle customer complaints and feedback professionally.

- Implement strategies to enhance customer satisfaction and loyalty.

3. Financial Management

- Prepare budgets, control costs, and maximize profitability.

- Monitor sales, pricing, and revenue reports.

- Analyze financial performance and implement cost-saving measures.

4. Staff Management & Training

- Recruit, train, and supervise F&B staff.

- Schedule shifts and manage day to operation.

- Conduct performance reviews and provide coaching.

- Foster teamwork and a positive work environment.

5. Menu & Beverage Planning

- Collaborate with chefs and bartenders to develop menus and beverage lists.

- Ensure menu pricing aligns with budget and market trends.

- Monitor food waste and optimize portion control.

6. Marketing & Promotions

- Develop promotional strategies (e.g., seasonal menus).

- Work with the marketing team to attract customers.

- Maintain relationships with vendors and event planners.

7. Compliance & Safety

- Ensure adherence to local food safety laws and licensing regulations.

- Conduct regular hygiene and safety audits.

- Maintain proper documentation for inspections.

Required Skills & Qualifications:

- Education: Degree in Hospitality Management, Business Administration, or related field.

- Experience: 5-7 years in F&B operations, preferably in a supervisory role.

Skills:

- Strong leadership and team management.

- Financial and budgeting expertise.

- Excellent communication and customer service.

- Problem-solving and decision-making abilities.

- Knowledge of POS systems.

Career Prospects:

- Potential advancement to **Head of F&B or Operations Manager**.

Job Types: Full-time, Permanent

Pay: ₹12,225.79 - ₹25,000.00 per month

Work Location: In person

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