Company Description Mercure Chennai Sriperumbudur Hotel for travellers looking for local and authentic experiences Mercure Chennai Sriperumbudur, the only international brand in Sriperumbudur-Oragadam industrial area and automobile hub. It is a 45-min drive from Chennai airport, and Mahindra world city and just 29 mins from Marimalai Nagar. The hotel features an all-day dining restaurant with alfresco, multiple meeting spaces, a fitness center, travel desk and entertainment facilities. This hotel, located opposite to Apollo Tyres, is also in close proximity to major corporations & IT companies. Singaperumal Koil and Chengalpattu industrial areas are in vicinity. Kanchipuram famous for its historic temples and Kanjeevaram sarees, Mahabalipuram for its historic monuments and beaches are within an hour drive. Guests can visit historical monuments at Mahabalipuram, the famous Ekambareshvara and Kailasanatha temple at Kanchipuram amongst many others. Chennai city Centre is easily accessible to guests via the highway. Job Description Job Purpose This position is responsible for all plumbing works including varnishing in the hotel. Reporting Lines to Engineering Manager Primary Responsibilities Maintain and repair structural and architectural finishes of the hotel and facilitiesMaintain and provide finishing services to furniture, fixtures and equipmentPlan and schedule preventive maintenance of painting and decoration works of the hotelProvide engineering advice to Chief Engineer on painting, filling, roofing and waterproofing works and proceduresAssist Chief Engineer to prepare and plan minor modification and improvement works in the hotelMaintain and upkeep all suites and building on its exterior and interior finishes along with all appearances of building and engineering equipment and facilitiesAdminister and supervise contract and in-house painting and decoration worksMaintain adequate records of painting and decoration works in log book Other Responsibilities Be fully conversant with hotel fire & life safety/emergency proceduresComply with hotel and department policies and procedures at all timesAttend all briefings, meetings and trainings as assigned by managementReport for duty on time wearing clean and complete uniform at all timesMaintain a high standard of personal appearance and hygiene at all timesPerform other reasonable duties assigned by the Management of the Hotel. Qualifications Knowledge and Experience Secondary / High school educationTrade Certificate will be advantageousMinimum 3 years of relevant hands on experience in area of expertiseGood reading and oral proficiency in English language
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description WHAT YOU WILL BE DOING: Function as a Strategic business leader of the Property’s Sales and Marketing and develop Sales goals and strategies and ensure alignment with brand business strategy. Develop and/or maintain and improve business relations with all customers of the organization. Manage market segment from a point of maximizing business generation opportunities . Maximize Competitor Intelligence. Provide customer intelligence in evaluating the Market and economic trends that may lead to changes in Sales Strategy to meet or exceed customer expectations. Determine and develop Marketing Communication activities, in conjunction with Director of Marketing. Your Experience And Skills Include Strong process orientation; Strong Leadership abilities and organizational skills; Entrepreneurial, thinks out of the box; Understanding of Digital Technology and platforms Strong relationship management, sales, influencing and negotiation skills. Able to drive change and look for operational efficiencies/synergies across the network Go-getter; comfortable taking ownership of projects and expanding scope of responsibilities. 10 to 12 years’ of work experience with minimum 3 years of experience in similar role. Strong Operational/Technical Knowledge. Pre-Opening experience would be an added advantage. Experience in International Chain Hotels. Qualifications Degree / Diploma in HM/ MBA in Sales & Marketing or any other equivalent qualification. Additional Information What Is In It For You Come As You Are Work With Purpose Grow, Learn and Enjoy Explore Limitless Possibilities Show more Show less
Job Description Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. Welcome the guests by greeting them as per the standards. Any matter which may affect the interests of Mercure Ekana Sportz City Lucknow should be brought to the attention of the Management. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure to attend to guest complaints, requests or inquiries regarding the food and services. Establish and maintain seamless co-ordination & co-operation with all departments of Mercure Ekana Sportz City Lucknow to ensure maximum cooperation, productivity, morale and guest service. Identify optimal, cost effective use of the resources and educate the team on the same. Responsible for set up of all operating equipment and ensure to inspect linen, and condiments before the service. Ensure to be familiar with all dishes on the menu. Ensure clearance of all soiled chinaware, glassware, silverware from the guest table and re-set the table for the next arrival In the absence of the Food & Beverage Executive ensure to take guest orders, advice guests on specials menu options. Ensure to be familiar with the property lay out, fire exits and elevator locations. Report any equipment malfunction, emergency situations or suspicious persons to the F&B Executive. Qualifications Diploma / Degree in Hotel Management or any other equivalent qualifications. Additional Information 1-2 year of experience in branded hotels. Show more Show less
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart , Join us and become a Heartist ®. Job Description Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Identify optimal, cost effective use of the resources and educate the team on the same. Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record of all banquet and any other functions in the hotel. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas. Liaise with Housekeeping for the Room Status. Handle additional responsibilities as and when delegated by the Management. Qualifications Diploma / Degree in Hotel Management or any other equivalent qualifications. Additional Information Total 2-3 Years of experience in Hotel.
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description WHAT YOU WILL BE DOING: Function as a Strategic business leader of the Property’s Sales and Marketing and develop Sales goals and strategies and ensure alignment with brand business strategy. Develop and/or maintain and improve business relations with all customers of the organization. Manage market segment from a point of maximizing business generation opportunities . Maximize Competitor Intelligence. Provide customer intelligence in evaluating the Market and economic trends that may lead to changes in Sales Strategy to meet or exceed customer expectations. Determine and develop Marketing Communication activities, in conjunction with Director of Marketing. Your Experience And Skills Include Strong process orientation; Strong Leadership abilities and organizational skills; Entrepreneurial, thinks out of the box; Understanding of Digital Technology and platforms Strong relationship management, sales, influencing and negotiation skills. Able to drive change and look for operational efficiencies/synergies across the network Go-getter; comfortable taking ownership of projects and expanding scope of responsibilities. 10 to 12 years’ of work experience with minimum 3 years of experience in similar role. Strong Operational/Technical Knowledge. Pre-Opening experience would be an added advantage. Experience in International Chain Hotels. Qualifications Degree / Diploma in HM/ MBA in Sales & Marketing or any other equivalent qualification. Additional Information What Is In It For You Come As You Are Work With Purpose Grow, Learn and Enjoy Explore Limitless Possibilities
Job Description Supervise and coordinate the activities of the Accounts Receivable section. To assist the Credit Manager, in efficient and timely collection of receivables. Ensure cash receipts, claims, or unpaid invoices are accounted for properly. Calculate and enter charges for interest, refunds, or related items. Responsible for account statements or other related reports as per the standards. Any matter which may effect the interests of the hotel should be brought to the attention of the Management. Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service. Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure that all personnel are kept well informed of department’s objectives and policies. Assist in the determination of fiscal requirements and the compilation of budgetary recommendations. Identify optimal, cost effective use of the resources and educate the team on the same. Supervise and coordinate activities of the Accounts Receivable section of Mercure Ekana Sportz City Lucknow. Ensure to process the third party claims and the maintenance, review, updating and collection of guest accounts in accordance with the credit policy. Responsible for various transactions including refunds, ability-to-pay allowances, discounts and write-offs. Investigate special collection problems and confer with financially responsible persons as required to advise concerning credit policy and to make arrangements for payment of outstanding accounts. Recommend transfer of guest accounts to Delinquent Accounts section. Maintain liaison with other functions to coordinate efforts in resolving problems concerning collection of guest accounts receivable. Assist in the preparation of reports and analyses, setting forth progress, adverse trends and appropriate recommendations or conclusions. Plan and schedule work to ensure proper distribution of assignments and adequate manning for subsequent performance of duties. Responsible for compliance of established practices, and keeping employees abreast of current changes and standards. Develop and recommend operating policies and procedures for Accounts Receivable section. Qualifications B.Com / M.Com / MBA in Finance or any other equivalent qualifications. Additional Information 1-2 years of experience in Finance with branded hotels.
Company Description Mercure Chennai Sriperumbudur Hotel for travellers looking for local and authentic experiences Mercure Chennai Sriperumbudur, the only international brand in Sriperumbudur-Oragadam industrial area and automobile hub. It is a 45-min drive from Chennai airport, and Mahindra world city and just 29 mins from Marimalai Nagar. The hotel features an all-day dining restaurant with alfresco, multiple meeting spaces, a fitness center, travel desk and entertainment facilities. This hotel, located opposite to Apollo Tyres, is also in close proximity to major corporations & IT companies. Singaperumal Koil and Chengalpattu industrial areas are in vicinity. Kanchipuram famous for its historic temples and Kanjeevaram sarees, Mahabalipuram for its historic monuments and beaches are within an hour drive. Guests can visit historical monuments at Mahabalipuram, the famous Ekambareshvara and Kailasanatha temple at Kanchipuram amongst many others. Chennai city Centre is easily accessible to guests via the highway. Job Description Job Purpose This position is responsible for all plumbing works including varnishing in the hotel. Reporting Lines to Engineering Manager Primary Responsibilities Maintain and repair structural and architectural finishes of the hotel and facilities Maintain and provide finishing services to furniture, fixtures and equipment Plan and schedule preventive maintenance of painting and decoration works of the hotel Provide engineering advice to Chief Engineer on painting, filling, roofing and waterproofing works and procedures Assist Chief Engineer to prepare and plan minor modification and improvement works in the hotel Maintain and upkeep all suites and building on its exterior and interior finishes along with all appearances of building and engineering equipment and facilities Administer and supervise contract and in-house painting and decoration works Maintain adequate records of painting and decoration works in log book Other Responsibilities Be fully conversant with hotel fire & life safety/emergency procedures Comply with hotel and department policies and procedures at all times Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel. Qualifications Knowledge and Experience Secondary / High school education Trade Certificate will be advantageous Minimum 3 years of relevant hands on experience in area of expertise Good reading and oral proficiency in English language
Company Description Mercure Chennai Sriperumbudur Hotel for travellers looking for local and authentic experiences Mercure Chennai Sriperumbudur, the only international brand in Sriperumbudur-Oragadam industrial area and automobile hub. It is a 45-min drive from Chennai airport, and Mahindra world city and just 29 mins from Marimalai Nagar. The hotel features an all-day dining restaurant with alfresco, multiple meeting spaces, a fitness center, travel desk and entertainment facilities. This hotel, located opposite to Apollo Tyres, is also in close proximity to major corporations & IT companies. Singaperumal Koil and Chengalpattu industrial areas are in vicinity. Kanchipuram famous for its historic temples and Kanjeevaram sarees, Mahabalipuram for its historic monuments and beaches are within an hour drive. Guests can visit historical monuments at Mahabalipuram, the famous Ekambareshva and Kailasanatha temple at Kanchipuram amongst many others. Chennai city Centre is easily accessible to guests via the highway. Job Description To assist the Financial Controller in ascertaining the completeness and accuracy of all the revenue earned by the organization Ensure to secure used and unused revenue related documents such as Guest checks, Guest Folios, Official receipts, Captain Orders, Paid-out Vouchers, Rebates/Allowance Vouchers, miscellaneous Debit/Credit Vouchers. Check Revenue documents and verify against Revenue sheets. Check that rebates, allowances and adjustments against revenue are properly authorized and legitimate. Reconcile computer generated Guest Ledger Balance against the General Ledger Balance. Prepare other reports, schedules and analysis that may be required from time to time. Perform other duties that may be assigned from time to time. Responsible for all Income Audits and for preparing reports for the same. Responsible for consolidating income reports for all areas of operations. Verify soft count deposits. Audit and account for all control documents and prepare exception reports for all errors. Qualifications Bachelor of Commerce
Job Description Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. Welcome the guests by greeting them as per the standards. Any matter which may affect the interests of Mercure Ekana Sportz City Lucknow should be brought to the attention of the Management. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure to attend to guest complaints, requests or inquiries regarding the food and services. Establish and maintain seamless co-ordination & co-operation with all departments of Mercure Ekana Sportz City Lucknow to ensure maximum cooperation, productivity, morale and guest service. Identify optimal, cost effective use of the resources and educate the team on the same. Responsible for set up of all operating equipment and ensure to inspect linen, and condiments before the service. Ensure to be familiar with all dishes on the menu. Ensure clearance of all soiled chinaware, glassware, silverware from the guest table and re-set the table for the next arrival In the absence of the Food & Beverage Executive ensure to take guest orders, advice guests on specials menu options. Ensure to be familiar with the property lay out, fire exits and elevator locations. Report any equipment malfunction, emergency situations or suspicious persons to the F&B Executive. Qualifications Diploma / Degree in Hotel Management or any other equivalent qualifications. Additional Information 1-2 year of experience in branded hotels.
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart , Join us and become a Heartist ®. Job Description Optimizes work productivity by effectively scheduling and allocating all available resources and recommends changes in methods, equipment, design, staff, to EHK in order to improve departmental standards/productivity and ensures implementation of the same Ensures cleanliness and hygiene standards in all areas of the hotel Ensures adherence to company and hotel policies by all departmental employees Plans the organization of work within the department, including assignments, time schedules and vacations. Ensures guest requirements and requests are promptly and efficiently responded to in order to achieve customer satisfaction Any matter which may effect the interests of the hotel should be brought to the attention of the Management. Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service. Interact with guests and personnel of the hotel in an efficient and friendly manner. Provide effective support to the team to enable them to provide a range of effective and efficient services. Ensure that the team has been trained for all safety provisions. Motivate and develop staff to ensure smooth functioning of the department and promote teamwork. Conduct on-going training and coach all the employees and ensure to maintain records. Conduct briefing for Housekeeping Attendants. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Daily closing stock of mini bar store Prepare store requisitions and draw items for general store To update pending maintenance list To monitor the performance of desk Responsible for the operation of department in the absence of the EHK. Maintain the housekeeping store and stock record by constant updating of receipts and issues. Routine check on the condition of the linen and uniform and the quality of processing Assign job to tailor Inventory control of linen and uniform by conducting month end inventory Quality audit – replacing worn out items with new ones from store, and regular discards Issue of uniforms for new staff Strictly adhere to exchange procedure and loan procedures. Routine check on the floor staff, condition of the linen and uniform, supplies, equipments and trolleys Responsible for providing hygienically clean, safe and comfortable rooms with effective amenities and mini bar by checking all rooms critically and inspecting them. Responsible for cleanliness, upkeep and maintenance of all areas- pantries, trolleys, shafts, corridors, elevator landings, staircases etc Responsible for smooth operation of the shift by ensuring all equipments are in good working condition and sufficient quantity of linen, and guest and cleaning supplies are provided to staff Reporting defects in all areas and regular follow up with engineering department on pending maintenance Reporting irregularities on the floor to EHK – Occupancy reports, damages, missing items, Lost and found properties of guests. Responsible for effective mini bar management as per organization’s standards by checking and replenish mini bar and produce dockets for posting. Detailed checking of public area Follow thorough cleaning schedule strictly Report all defects in area to the engineering department and ensure they are rectified immediately – Liaise with engineering department daily for the same Responsible for smooth operation of the shift by ensuring all equipments are in good working condition and sufficient quantity of cleaning supplies are provided to staff. Ensures departmental employees are fully trained, conduct regular training sessions personally through class room and on the job training Ensures attendance on behavioral and vocational training in own and related areas to enhance kills and encourage multi functionality. Qualifications Diploma / Degree in Hotel Management or any other equivalent qualifications. Additional Information 2-3 years of experience in branded hotels.
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart , Join us and become a Heartist ®. Job Description WHAT YOU WILL BE DOING: Deliver strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operations. Oversee the operations concerning food and Beverages in all restaurants, banquet functions and In Room Dining while introducing new methods . Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction Ensure innovative & creative food display with exceptional promotional activities Take ownership of Guest complaints/problems until Ensure all Banquet functions are up to standard and exceed guest expectations. Act as an Accor Ambassador aiming to enhance the company image and market reputation. Your Experience And Skills Include Strong process orientation; Excellent in Public Relations & Communication Skills. Strong Leadership abilities and organizational skills; Entrepreneurial, thinks out of the box; Able to drive change and look for operational efficiencies/synergies across the network Go-getter; comfortable taking ownership of projects and expanding scope of responsibilities. Minimum 8 to 10 years of experience of which at least 2 to 3 years in similar role. Strong Operational/Technical Knowledge. Successful Pre-opening experience & records a distinct advantage. Qualifications Diploma / Degree in Hotel Management or any other equivalent qualifications. Additional Information What Is In It For You Come As You Are Work With Purpose Grow, Learn and Enjoy Explore Limitless Possibilities
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart , Join us and become a Heartist ®. Job Description Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Identify optimal, cost effective use of the resources and educate the team on the same. Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record of all banquet and any other functions in the hotel. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Carry out other duties which naturally fall within the reasonable expectations of the post. Adhere to the Procedures & Standards Manual. Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas. Liaise with Housekeeping for the Room Status. Handle additional responsibilities as and when delegated by the Management. Qualifications Diploma / Degree in Hotel Management or any other equivalent qualifications. Additional Information Total 0-1 Years of experience in Hotel.
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart , Join us and become a Heartist ®. Job Description Assist to streamline the security Programme to safeguard the property. To safeguard guests, visitors, employees and the property when in the premises. Analyze the various problems confronting the Security Department & develop solutions. Design & develop techniques to prevent or minimize waste, theft or pilferage. Adhere to the Standard Operating Procedures & ensure the same by the security team. Any matter which may effect the interests of Mercure Lucknow Gomti Nagar should be brought to the attention of the Management. Assist to identify the major facilities and security equipment requirements for the department and the property. Provide effective support to the team to enable them to provide a range of effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure personnel & guest satisfaction. Ensure that the team has been trained for all safety provisions. Motivate and develop staff to ensure smooth functioning of the department. Identify optimal, cost effective use of the resources and educate the team on the same. Submit Annual Security Operations & Capital budgets to the Resident Manager. Ensure to have a thorough knowledge of, the laws of arrest, search and seizure and with the investigation techniques in case of an inquiry. Constant supervision of the team members. Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness; Ability to accept responsibility; Self confidence, motivation, drive and tenacity; Ability to enhance organizational performance; Ability to clearly delegate tasks and responsibilities; Ability to think strategically, inductively, and creatively; And the propensity to recognize and acknowledge other peoples’ ideas. Inspect the exhibits during conventions to ensure that, public safety and fire regulations are enforced. Coordinate operations with Department Associates, Team Leaders and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services. Ensure to offer special protection to VIPs and Government Dignitaries. Coordinate all investigations regarding theft or damage of property & personnel injury occurring within the premises with outside agencies & legal representatives. Qualifications Your experience and skills include: Degree or any other equivalent experience. Relevant security experience is an asset Strong interpersonal and problem solving abilities Highly responsible & reliable Additional Information Total 7-8 Years of experience , minimum 1 Year experience in similar role.
Job Description Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department. Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality. Ensure to attend to guest complaints, requests or inquiries regarding the services. Any matter which may affect the interests should be brought to the attention of the Management. Motivate and develop staff to ensure smooth functioning of the department and promote teamwork. Achieve guest satisfaction and organizational profitability through effective utilization of all resources. Establish and maintain seamless co-ordination & co-operation with all departments of Mercure Ekana Sportz City Lucknow to ensure maximum cooperation, productivity, morale and guest service. Ensure to train the team according to established procedures and also ensure that the team has been trained for all safety provisions. Identify optimal, cost effective use of the resources and educate the team on the same. Assist the F&B Manager to prepare and submit in the required format all information necessary for budgeting timeously and accurately. Ensure to upgrade & update with the trends, practices and equipment in food and beverage preparation and service in the bar. Ensure to set up the equipment and prepare mise-en-place in accordance with bar policy. Improve sales volume in all outlets by means of up-to-date marketing, menus (seasonal and special), festivals and special promotions. Ensure on a daily basis that all the amenities are properly arranged prior to service. Ensure to possess working knowledge of wine, cocktail and mixing all beverages. Ensure that daily beverage inventory journal, bar opening and closing stock are noted and initiate requisitions in accordance to the established par stock. Qualifications Diploma / Degree in Hotel Management or any other equivalent qualifications. Additional Information 2-3 year of experience in branded hotels.
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Responsible for the efficiently and profitable functioning of the Kitchen assigned. Ensure that Mercure’s standards are applied to the production of food and the cleanliness of the kitchen and equipment. Ensure that the hygiene standards are maintained by the team in accordance with set standards. Support the Executive Chef, Sous Chef & Chef De Partie in all phases of the kitchen's operations. Ensure HACCP procedures are followed and clear records are kept at all times. Any matter which may effect the interests of hotel should be brought to the attention of the Management. Plan and coordinate the activities of the team to ensure operative effectiveness. Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies. Ensure to contribute to achieve the objectives set within the Culinary department. Manage the team to ensure the proper use of equipment and efficient completion of all tasks. Monitor grooming and personal hygiene of the team to ensure that the standards are maintained. Ensure that the team has been trained for all safety provisions. Analyze food costs and determine most cost-effective recipes while ensuring that standards are maintained. Identify optimal, cost effective use of the resources and educate the team on the same. Monitor the operations of the assigned function to ensure that the food wastage is minimized. Ensure that all dishes are prepared according to the recipe and to the correct quantity. To ensure that the section is being kept clean and tidy at all times as per the standards. Closely communicate with Assistant Manager - Outlet, on special functions, booking, menu item availability, service problems, guest comments and guest preferences. Ensure to take extra care to prevent the use of contaminated products in any process of food preparation. Monitor the presentation of food to ensure that it complies with company standards and set guidelines. To ensure that Commis chefs receive the appropriate training and optimum guidance. Ensure that all stocks are kept under optimum conditions and any anticipated shortages are communicated promptly to the Sous chef or Executive chef. Attend to day-to-day problems and needs concerning equipment and food supplies. Coordinate operations with Department Associates, Executives and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services. Ensure to monitor quantity and quality of food products to ensure compliance with the standards. Strictly follow all recipes, methods and instructions from the Executive Chef / Sous Chef. Handle additional responsibilities as and when delegated by the Management. Qualifications Diploma / Degree in Hotel Management or any other equivalent qualifications. Additional Information 3-5 Years of experience in Culinary Western Cuisine with branded hotels.
Job Description Duties include assisting the Production team in food preparation and performing related duties in the Kitchen. Responsible for the work assigned by Sous Chef, Executive Chef or Chef de Partie in any section of the kitchen as per the standards. Ensure to perform miscellaneous job-related duties as assigned. Ensure HACCP procedures are followed and clear records are kept at all times. Exceed guest expectations in quality and service of food products Any matter which may effect the interests of hotel should be brought to the attention of the Management. Provide effective support to the team to enable them to provide a range of effective and efficient services. Ensure to exceed guest expectations in quality and service of the food products. Cooperate with staff in each section as assigned by the Executive Chef to ensure the proper use of equipment and efficient completion of all tasks. Maintain personal grooming and hygiene to ensure standards are maintained. Liaise with the Catering and Stewarding Departments in a professional manner to ensure event objectives are achieved and standards are maintained at all times. Identify optimal and cost effective use of the resources. Facilitate the stock take and stock rotation for the assigned section. Monitor the operation to ensure that food wastage is minimized and to maintain cost effectiveness and profitability in all areas. Adhere to all recipes, methods and instructions from the Executive Chef / Sous Chef. Ensure that company and statutory hygiene standards are maintained. Ensure that the preparation and presentation of food complies with the standards. Responsible for the production, preparation and presentation of all food items, in the assigned function, to ensure highest quality at all times. Ensure to maintain appropriate grooming standards, hygiene and code of conduct. Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services. Ensure to to prevent the use of contaminated products in any process of food preparation. To ensure that the assigned Kitchen areas, equipment and utensils are always kept as per the standards. Ensure to adhere to Mercure Ekana Sportz City Lucknow policies and procedures at all times. Handle additional responsibilities as and when delegated by the Management. Qualifications Diploma / Degree in Hotel Management or any other equivalent qualifications. Additional Information 1-2 Years of experience in Culinary Tandoor Cuisine with branded hotels.
Job Description Supervision of Receiving Clerk, handling of Food and Beverage requisitions, preparation of Sales Analysis and Standard Recipe Costing, preparation of Cost Reports, monitoring and control of non food purchases against budget, pre-cost of all restaurant and banquet menu, inventory of Food and Beverage and general items and management of minimum and maximum par level of all store items. To ensure the smooth and efficient operation of Cost Control, Store rooms and Receiving and to assist Management in keeping the cost of food, beverage and other supplies to the minimum. Assist the Finance Controller for all the reports. Any matter which may effect the interests of the hotel should be brought to the attention of the Management. Ensure to perform the various activities like menu costing, menu pricing and introducing or changing of menus according to the Food and Beverage Department’s requirements. Prepare monthly listing of slow moving and obsolete items and recommend further action Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service. Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure that all personnel are kept well informed of department’s objectives and policies. Identify optimal, cost effective use of the resources and educate the team on the same. Carry out all Food and Beverage inventories. Supervise all operational functions of Cost Controlling such as. Checking of KOTs/BOTs. Spot Checks. Finalize all cost related accounts for Food and Beverages. Compare the monthly food and beverage purchases with the Account Payables. Ensure to submit all Food and Beverage cost related details to the Accounts Department. Conduct monthly inventory of food, beverage and other storeroom items. Qualifications B.Com / M.Com / MBA in Finance or any other equivalent qualifications. Additional Information 3-4 years of experience in Finance with branded hotels.
Job Description Supervise, instruct and coordinate the activities of Security Associates. Monitor and arrange shift activities according to schedule requirements and team availability. Ensure all personnel are present & have assumed their duties. Continuously monitor & oversee the operations. To be thoroughly familiar with the entire property & cognizant of the areas and functions likely to require attention by the Security Associate. Serve as a principal source of information on rules and procedures governing security and parking operations. Ensure compliance with established rules and regulations. Any matter which may effect the interests of Mercure Ekana Sportz City Lucknow should be brought to the attention of the Management. Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure that the team is trained on all safety provisions. Motivate and develop the team to ensure smooth functioning of the department and promote teamwork. Identify optimal, cost effective use of the resources and educate the team on the same. Keep the Safety & Security Manager informed of any noteworthy incidents or conditions, disciplinary problems or any information deemed helpful to the performance of the Security Department. Oversee the work of all employees and ensure that areas are being properly patrolled. Frequently check fire and security systems for proper operation. Be able to troubleshoot security system and retrieve necessary information. Operate and monitor control panels, alarms and related security equipment. Identify and report operational problems and hence initiate corrective action and assist with diagnosis and correction of the problems. To inspect the various security posts To frisk any employee for security purpose. ( All male employee to be frisked by male guards and lady employees to be frisked by lady guards only) Patrol the assigned area & check for suspicious occurrences and also ensure that the parking rules and regulations are enforced. To provide work guidance, instruction, or orientation to the Security Associates. To handle guest complaints. Ensure to alert the police, ambulance and/or fire service when necessary. Ensure to abide by the mission statement of Mercure Ekana Sportz City Lucknow. Handle additional responsibilities as and when delegated by the Management. Qualifications Graduate or any other equivalent qualifications. Additional Information 2-3 years of experience in Security department with branded hotels.