Fashion Consultant

Role & responsibilities

• Greet and assist customers in a friendly and professional manner.
  
• Understand customer preferences and provide personalized styling and fashion advice.
  
• Promote and sell ethnic and designer wear collections to achieve individual and store sales targets.
  
• Maintain in-depth knowledge of all collections, fabrics, designs, fits, and upcoming trends.
  
• Ensure high standards of visual merchandising and stock presentation in the assigned section.
  
• Coordinate with the alteration team and follow up on client fittings, customizations, and delivery timelines.
  
• Handle customer queries, complaints, and after-sales service efficiently and professionally.
  
• Build and maintain strong relationships with repeat and high-value clients.
  
• Maintain proper records of sales, customer details, and inventory as per company procedures.
  
• Support during store events, new launches, and promotional activities.
  
• Ensure adherence to grooming, punctuality, and company SOPs at all times.
  

Preferred candidate profile

• Background: Ethnic, Bridal, groom
  

• Experience:

  Minimum 16 years in retail sales, preferably in fashion or luxury apparel.

• Skills & Competencies:

• Excellent communication and interpersonal skills.
  
• Strong sense of fashion, colour coordination, and styling.
  
• Sales-driven with a customer-centric approach.
  
• Good organizational and multitasking abilities.
  
• Basic computer and POS knowledge.