Kalki Expert / Fashion Consultant

Job Title:

Department:

Job Overview:

Kalki Expert/ Fashion Consutlant

Key Responsibilities:

1. Customer Consultation and Sales:

• Assist customers in selecting the perfect Indo-Western outfits for various occasions, providing personalized styling advice.
• Ensure customers feel valued, providing exceptional service and a high-quality shopping experience.
• Build long-term relationships with customers by understanding their preferences and offering tailored recommendations.
• Meet and exceed monthly and seasonal sales targets as set by the management team.
• Actively promote Indo-Western collections, including outfits, accessories, and trends.
• Upsell and cross-sell products to increase the average transaction value.

Product Knowledge:

• Maintain an in-depth understanding of the Indo-Western collection, including the various fabrics, designs, and cultural significance of the outfits.
• Stay updated on the latest fashion trends in Indo-Western wear and advise customers accordingly.
• Provide detailed product descriptions and highlight unique features such as fabric, stitching, design, and styling.

Store Presentation / VM:

• Ensure that the store is well-maintained, clean, and visually appealing at all times.
• Assist with visual merchandising to create attractive product displays that highlight the Indo-Western collection.
• Make sure all stock is properly arranged, easy to access, and visually appealing to customers.

Order Processing & Inventory Management:

• Process customer orders and assist with stock inquiries.
• Keep track of inventory levels and assist in replenishing stock as needed.
• Help manage inventory during stocktaking and ensure products are well-organized.

Brand Representation:

• Represent Kalki Fashion professionally, ensuring that brand values of quality, tradition, and style are maintained at all times.
• Promote store events, seasonal collections, and discounts to increase customer engagement and footfall.

Skills & Qualifications:

• Education:

  High school diploma or equivalent required; a degree or certification in Fashion, Retail, or a related field is a plus.

• Experience:

  2+ years of experience in retail sales, particularly in luxury fashion / occasion wear.

• Skills:

• Excellent communication and interpersonal skills, with the ability to engage with clients and understand their needs.
• Strong sales skills, with the ability to meet and exceed sales targets.
• A deep understanding of fashion trends, fabrics, and styles.
• Proficiency in retail POS systems, customer databases, and basic office software.
• Ability to work in a fast-paced, client-focused environment.

• Personal Traits:

• Passion for Luxury fashion wear.
• A positive, professional, and approachable demeanour.
• Empathetic and patient, with an ability to manage sometimes emotional or high-stress situations.
• High attention to detail and organizational skills.

Working Conditions:

• Location:

  Kalki Fashion Retail Store

• Weekoffs :

  1 rotational week-off between Monday to Thursday.

• Physical Demands:

  Ability to stand for long periods, assist clients with dress fittings,