Facility Manager

Key Responsibilities 1. Building Audit Conduct routine building audits (daily/weekly/monthly) to identify maintenance needs, safety risks, and cleanliness levels. Maintain audit checklists and ensure timely closure of observations. Report audit findings to the Operations Manager with action plans. 2. Maintenance Management Coordinate and supervise preventive and corrective maintenance activities. Ensure all electrical, plumbing, HVAC, CCTV, fire & safety systems are functional at all times. Track visitors and vendors flow in the building. Maintain maintenance logs and ensure zero downtime for essential services. 3. Rent Collection Coordinate with clients for timely rent collection. Follow up on outstanding payments and share monthly rent collection reports. Maintain accurate records of rent receipts and billing queries. 4. Housekeeping, Cleaning & Facility Upkeep Supervise housekeeping staff and ensure daily cleaning standards are met. Ensure pantry, washrooms, common areas, desks, meeting rooms, and outdoor spaces are maintained at high hygiene levels. Conduct random inspections to ensure SOP compliance. Ensure availability of consumables and track inventory usage. 5. Visitor & Vendor Observation Monitor visitor entry, exit logs, and ensure security protocols are followed. Observe vendor performance and behaviour during maintenance/cleaning tasks. Report any suspicious activity or non-compliance immediately. 6. Maintenance Reporting Prepare daily/weekly maintenance reports covering: Issues raised Work completed Pending tasks Vendor activity Share incident reports for any major breakdowns or client escalations. 7. Client Handling & Relationship Management Act as the first point of contact for all clients for facility-related queries. Handle escalations with professionalism and provide timely resolutions. Conduct regular feedback sessions with clients to maintain strong relationships. Support clients during onboarding, seating allocation, and operational support.