Facility Manager

Position Overview

The Facility Manager is responsible for managing all building services, operations, maintenance, and customer-facing functions of the club house. The role ensures that all amenities are fully functional, safe, and ready for use during and after the construction phase, while coordinating with construction teams, vendors, and residents/clients.

Key Responsibilities

• Oversee daily operations of the club house including front desk, housekeeping, security, and maintenance services.
• Ensure smooth functioning of amenities such as gym, swimming pool, indoor sports areas, and common lounges.
• Manage preventive and breakdown maintenance of all club house electrical, mechanical, HVAC, plumbing, fire safety, and automation systems.
• Coordinate with MEP contractors during construction and handover phases.
• Ensure readiness and proper operation of elevators, pumps, generators, and lighting systems.
• Ensure compliance with statutory requirements including fire norms, pool safety, hygiene standards, and equipment certifications.
• Conduct routine safety checks for gym equipment, swimming pool water quality, emergency exits, and alarms.
• Manage STP, Water Pumps, and CCTV.
• Manage vendor contracts, AMC schedules, and performance evaluations.
• Ensure adequate staffing and training for customer service and facility operations.
• Address resident/guest queries, complaints, and requests related to club house services.
• Ensure high service standards and a premium experience for users.
• Monitor cleanliness, ambience, and upkeep of all areas to maintain hospitality-grade standards.
• Maintain records for inspections, AMC schedules, utilities consumption, etc.
• Track expenses and support cost-optimization initiatives.
• Support installation and testing of equipment during the construction completion stage.

Required Skills & Qualifications

• Bachelors degree/diploma in Facility Management, Engineering, Hospitality Management, or related fields.
• 9–10 years experience in facility or club house management (construction or residential projects preferred).
• Strong technical knowledge of MEP systems, building operations, and safety standards.
• Good communication and customer-handling skills.
• Ability to manage multiple vendors, staff teams, and user expectations.