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JLL
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Facilities Manager

Facilities Manager

JLL

4 years

0 Lacs

Chennai Tamil Nadu India

Posted:1 day ago| Platform:

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Skills Required

service management technology collaborative monitoring coordination inventory procurement efficiency prioritization flexibility compliance communication optimization collaboration support diversity

Work Mode

On-site

Job Type

Full Time

Job Description

What this job involves:

As a Facilities Manager at JLL, you'll take full responsibility for overseeing low side soft services operations while ensuring exceptional service delivery that meets our clients' business needs. This dynamic role requires you to manage daily facility operations, respond promptly to priority calls, and maintain high standards of housekeeping and upkeep through scheduled and surprise walk-arounds. You'll be responsible for budget management, technology implementation, and developing cost-saving initiatives while maintaining strong relationships with employees, managers, executives, suppliers, and client stakeholders. This position offers the opportunity to make a significant impact on operational excellence while leveraging your problem-solving abilities, customer service orientation, and facilities management expertise. By joining our collaborative team, you'll contribute directly to JLL's reputation for delivering outstanding facility management services while advancing your career in a supportive, growth-oriented environment.

What your day-to-day will look like:

Oversee the upkeep of low side soft services areas/floors while monitoring and guiding Facilities Assistant Managers/Executives in their assigned tasks
Ensure prompt responses to priority calls and emergency situations pertaining to employees and third-party vendors while maintaining service level agreements
Manage event coordination, office moves, mailroom services, medical room operations, and other specialized facility areas
Monitor inventory levels, maintain appropriate stock of supplies, and coordinate procurement requirements while optimizing budget utilization
Prepare and submit monthly business reviews (MBRs), quarterly business reviews (QBRs), and accurate accruals with minimal variance
Implement and manage technology tools to enhance operational efficiency while identifying process improvements
Build and maintain relationships with stakeholders, including client executives, business EAs, and vendors, conducting monthly meetings to ensure seamless operations

Required Qualifications:

High school diploma or graduate degree
Minimum 4 years of experience in facilities/property management, hospitality, or related field
Strong customer service focus with excellent problem-solving abilities and interpersonal skills
Proficiency in technology applications with strong organizational and prioritization capabilities
Ability to work independently with minimal supervision while effectively managing stressful situations
Demonstrated experience with continuous improvement initiatives and client reporting
Positive, professional attitude with self-motivation, confidence, and flexibility

Preferred Qualifications:

Experience managing vendor relationships and evaluating performance through scorecards
Background in budget preparation and financial management within facilities operations
Knowledge of compliance requirements and statutory norms for facility management
Experience implementing cost-saving initiatives and operational efficiencies
Strong verbal and written communication skills for effective stakeholder engagement
Background in emergency response coordination and medical emergency protocols
Experience with technology implementation for facilities management optimization

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

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Chicago Illinois

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Facilities Manager