Facilities Manager

Role Overview: As a Facility Manager at Avani Riverside Mall in Howrah, you will be responsible for overseeing all soft services operations within the shopping mall. Your main objective will be to ensure a clean, safe, and welcoming environment for shoppers, tenants, and staff. This role involves managing various operations such as housekeeping, pest control, waste management, landscaping, and customer service to maintain high standards of quality, efficiency, and compliance. Key Responsibilities: - Oversee housekeeping and cleaning services - Manage waste management processes - Coordinate pest control activities - Supervise landscaping and horticulture tasks - Ensure excellent customer service and efficient front desk operations - Manage vendors and contracts effectively - Handle budgeting and cost control activities - Ensure compliance with regulations and prepare necessary reports Qualifications Required: - Bachelor's degree in Facility Management, Hotel Management, Business Administration, or related field - Minimum 4-5 years of experience in managing soft services, preferably in shopping malls, hotels, or commercial properties - Strong understanding of housekeeping and vendor management - Knowledge of health, safety, and environmental regulations Additional Details: As the Facility Manager at Avani Riverside Mall, you will need to have excellent leadership and team management skills. Your communication and interpersonal abilities should be strong, along with good negotiation and conflict resolution skills. A customer-oriented mindset is essential, and proficiency in Microsoft Office will be beneficial. This is an on-site role that may require availability during mall operational hours, including weekends and holidays, as well as working in shifts or during emergency situations.,