At EY, we’re all in to shape your future with confidence.We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.
The opportunity
The role is part of a Global EY Microsoft 365 support team in a large, complex, and multinational environment. We do however also manage and support a Google Workspace Platform and need additional engineering skills for this.This role is for an experienced Google Workspace engineer, with high level knowledge on GWS Configuration and Platform management. The individual will be focused on providing engineering initiatives, especially on the areas involving scripting used for licensing, provisioning, reporting etcIn addition awareness of any engineering requirements for Google Chat, Mail, Meet, Drive, Sheets/Docs etc is paramount. The individual should have a strong understanding and awareness of various Google Workspace controls and features.
Your Key Responsibilities
- Primarily Google Workspace engineering work (mainly focused on identity lifecycle management, GWS license assignment, service delivery and management, incident/problem triage of managed services).
- Secondary engineering work related to the Microsoft 365 Platform.
- Working with Product manager\other Engineers and operations staff to test, implement and transition new services, or upgrades to existing core foundational services in this space
- Support for the various existing services such as end user Mailbox provisioning, identity integration, environment management
- Provide input and recommendations on areas of service improvement both from a technical point of view, but also from a process perspective.
- Responsible for certain technical and non-technical deliverables within assigned projects and areas of responsibility, including collaboration with solution architects, engineers, operational staff, project managers and core service owners.
- Reporting and KPI statistics gathering to complement service ownership
- Additional equivalent engineering skills and experience for the Microsoft 365 Platform and foundational products is key
Skills And Attributes For Success
To qualify for the role, you must
- Experience with GWS service\feature implementations and deployment across multiple sites and geos.
- Understand attribute management and its synchronization from different systems (Talent, Active Directory , Azure AD and various other GWS services
- Experience integrating internal infrastructures and processes with GWS cloud environments, including security and RBAC models.
- Good M365 engineering experience and knowledge.
- Strong knowledge and scripting skills in both GWS and M365 environments.
- Strong documentation and troubleshooting skills.
- Excellent communication and presentation skills
What We Offer You
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.Are you ready to shape your future with confidence? Apply today.To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
