EXECUTIVE N - WOOD FINISHES TECHNOLOGIST

• Plan and execute product trials across regions and formats (internal validation , field validation , post-launch feedback).
• Capture and analyze feedback from contractors and applicators to refine product performance.
• Develop and maintain trial protocols and documentation for internal reference.
  

• Conduct market studies to understand competitor offerings, application practices, and customer preferences.
• Gather insights from field interactions to inform product development and marketing strategies.
• Benchmark product performance and identify opportunities for differentiation.
  

• Work closely with technical and manufacturing teams to resolve product complaints effectively.
• Analyze complaint trends and contribute to formulation improvements and process enhancements.
• Build a knowledge base of application errors and solutions for field teams.
  

• Support execution of marketing events, dealer meets, and shade lab initiatives.
• Coordinate with vendors for timely delivery of collaterals and event materials.
• Conduct audits and ensure quality standards in vendor deliverables.
  

• Conduct hands-on training sessions for contractors on wood finish products
• Collaborate with internal teams to activate trained contractors and support product adoption.
• Identify and address challenges in product usage through field insights and feedback.
  

• Facilitate knowledge enhancement sessions for internal teams like sales and regional technical teams
• Drive learning through structured training programs, quizzes, and knowledge-sharing platforms.
• Support complaint handling training and technical query resolution.
  

Key Skills & Attributes

• Strong technical understanding of wood coatings and application techniques
• Effective communication and training delivery skills
• Analytical thinking and problem-solving orientation
• Collaborative mindset with cross-functional coordination ability
• Proficiency in documentation and reporting and basic MS Excel