Executive Front Office

Company

Front Office Management:

• Welcome visitors with warmth, handle inquiries, and direct them appropriately.
• Maintain a record of visitor entries, courier logs, and daily checklists of hygiene requirements
• Manage meeting room bookings and ensure smooth coordination of meetings.
• Arrange refreshments and support hospitality for visitors.
• Coordinate with facility vendors (e.g., electricity board, telecom, etc.).
  

Travel Desk Operations

• Handle domestic and international travel bookings, accommodations, and transport as per company policy.
• Maintain MIS for travel expenses and verify bills for approvals.
• Ensure timely renewals of related Annual Maintenance Contracts (AMCs).
  

Insurance & Compliance

• Manage employee insurance enrollments, removals, and updates in coordination with the insurer.
• Track insurance claims and keep records updated.
• Prepare weekly MIS on claims, premiums, and policy cost comparisons.
  

HR Support

• Coordinate interviews, schedule meetings, and communicate with candidates and department heads.
• Assist in sourcing CVs through portals, referrals, and agencies.
• Prepare ID cards, business cards, and maintain HR-related stationary records including groceries.
• Support and coordinate for training, logistic arrangement and collection of forms.
• Support for employee engagement activities including celebrations of festivals and events as per the plan.
• Coordinate directly with vendors for admin and travel services as per approved limits.
• Communicate with insurance partners and escalate cases to HR when necessary.
• Act as the point of contact for employee inquiries on travel, claims, or office services.
• Access HR systems (within limits) to support sourcing and data tracking activities
• Ensure smooth front desk operation with high standards of hospitality and organization.
• Maintain 100% accuracy in visitor logs, travel bookings, and insurance records.
• Timely reporting of MIS and status updates on travel, insurance, attendance, and training.
• Maintain confidentiality and accuracy in handling employee documents and data.
• Support HR and Admin heads in maintaining office efficiency and compliance.