Executive - Finance Operations

As an Executive - Finance Operations at HSBC, your role will involve the following responsibilities: - Experienced in Banking & related portfolio accounting & reconciliations. - Responsible for all Service Delivery deliverables in a timely and accurate manner. - Ensure compliance with HSBC standards and Statutory requirements. - Acquire and update knowledge on procedures related to relevant process. - Work well independently and complete assigned tasks within established timeframes. - Proactively identify issues, escalate them, and demonstrate ways to improve customer service and increase productivity. - Participate in team activities, sustain team spirit, and support peers when needed. - Demonstrate knowledge of features, benefits, and procedures, and take initiative to review daily process updates for defect-free implementation. - Maintain HSBC internal and external control standards, including the timely implementation of internal and external audit points. Qualifications required for this role include: - Accurate and timely processing of instructions received from internal and external customers. - Resolve technical queries from internal and external customers professionally. - Ensure fair treatment of customers personally and as an organization. - Provide assistance and support to colleagues, encouraging teamwork. - Investigate and assist in the resolution of relevant queries. - Adhere to internal controls and demonstrate adherence to them. - Maintain awareness/knowledge of relevant regulations such as CASS regulations, ISA regulations, and COB rules. - Demonstrate understanding of CASS rules and their potential impact on processes within the Wealth teams. - Escalate any CASS related issues in a timely manner. - Excellent communication skills, both verbal and written, with a strong customer focus. - Keen to learn, ask questions, and progress. - Expertise in Excel, especially V-lookup, H-lookup, etc. Additional skills that would be beneficial for this role: - Fair knowledge of banking transactions and operational systems, along with good numerical ability. - Ability to work as part of a team, support colleagues, and guide them when needed. - Awareness of the market for Investment Products. - Ability to work under tight deadlines with changing priorities. - Understanding of the regulated environment and its impact on processes. - Flexible in shift timings and all days of the week with rotational week off days. - Prior experience in Banking Reconciliation is preferred. Join HSBC and make a real impression while contributing to the growth and prosperity of businesses and economies worldwide.,