18711 Escalation Jobs - Page 11

About this role: Wells Fargo is seeking a Senior Software Engineer. In this role, you will: Lead moderately complex initiatives and deliverables within technical domain environments Contribute to large scale planning of strategies Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients' needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals Lead projects and act as an escalation point, provide guidance and direction to less experienced staff Required Qualifications: 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Strong years of hands-on experience on designing and developing web applications (SpringBoot, Spring Framework v3 or newer - Spring Core, Spring Quartz, Spring Security, and Spring MVC, Hibernate, axis or cxf Webservices, RESTful webservices, UI development skills using JavaScript, React, jquery) Desired Qualifications: Java Full Stack Developer Experience with Github , Maven or Gradle Experience with deploying applications in cloud/OCP Experience with JUnit and Mockito Experience worked on microservices. Experience with selenium test automation or playwright and Unit test automation Experience identifying and remediating security vulnerabilities. Should be well versed with test driven development and be knowledgeable on associated tools and practices. Should be able to understand business requirements and translate to technical design. Strong verbal and written communication skills Ability to work independently with minimum supervision. Ability to Work directly with global partner teams. Should be good with SDLC processes and agile methodologies. Experience with Cloud based development. Experience with PowerMock and Jacoco Experience with SONAR and Fortify Experience with Clean Coding concepts Job Expectations: Develop, direct, and assist in the preparation of complex computer solutions in the maintenance and modification of new and currently used applications. Coding, unit testing and automation testing. Provide technical Guidance/direction to other engineers as needed. Analyze requirements and come up with technical design and estimates for projects and BAU activities. Take ownership and collaborate with global teams as needed. Ensuring quality and security of the solutions and address any remediation as needed. Partner with the engineering team counter parts to analyze, investigate and resolve open issues. Also provide technical expertise to support team during incident/problem resolution. Posting End Date: 13 Aug 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life The individual will work closely with the cross-functional project teams in MEIC and GBUs. Individual will lead Medium to high complexity breakthrough Software development projects through existing products improvements or new features implementation. This position combines the strategic oversight of program management with hands-on Agile facilitation. Also, will play a vital role in growing business engagements & enabling value add through process improvements and adopting best practices. Responsibilities may include the following and other duties may be assigned Act as the leader of the project team, driving end-to-end execution and accountability. Develop and execute comprehensive project and engagement plans, including detailed schedules, budgets, and resource allocations. Facilitate the development of well-functioning Agile teams through Scrum ceremonies, backlog refinement, risk identification, and cross-team communication. Guide Scrum teams on Agile practices while aligning with Software Development Lifecycle (SDLC), release management, and regulatory or quality requirements. Understand and incorporate engineering practices (e.g., coding standards, testing practices, continuous integration, and deployment) into Agile processes to ensure high-quality deliverables. Use empirical data to assess Scrum maturity and team velocity, identify areas for improvement, and drive performance toward organizational KPIs. Remove systemic impediments to agility and provide guidance on escalation processes to avoid blockers. Foster a transparent, collaborative, and results-oriented team culture that promotes ownership and accountability. Ensure compliance with design control and quality system requirements. Define project resource needs and coordinate assignments in collaboration with functional managers. Plan, track, and communicate project progress, risks, and changes to stakeholders and executive leadership. Develop and maintain risk mitigation plans to ensure the timely delivery of business objectives. Challenge functional teams to meet or exceed project goals and delivery commitments. Provide routine updates and clear status reports to project teams, leadership, and stakeholders across MEIC and Global Business Units. Required Knowledge and Experience Bachelor of Science in Computer Science, Software Engineering, or related Engineering field PMP certification & Certified ScrumMaster Minimum 15 years of relevant experience with 5+ years in a project leadership role Hands-on experience in Agile methodology is essential. Good to have project experience in an enterprise software development project / mobile application Familiarity with FDA Quality System Regulations (820.30 design controls), European Regulatory Requirements (ISO 13485), and specifically IEC-62304. Project management skills Track record of managing projects to schedule, Budget and scope Knowledge about burn down and burnup metrics, velocity, and user stories etc. Good hands-on experience using Project management tools (e.g., MS Project, Visio, Jira, Confluence) Experience with industry-standard Project Management methodologies, frameworks (e.g., Agile, Waterfall, or SDLC), and processes Excellent interpersonal and influence management skills, including evidence of managing multi-disciplinary teams Ability to effectively handle conflict through proactive action, and direct and timely communication Experience in managing teams with a diverse cultural background Strong written, verbal, and presentation skills Ensure that the Project Design History File is current and accurate and manage documentation and communication needs for the project, ensuring all regulatory standards are met (e.g. project SharePoint). Support Core Team meetings by preparing the agenda, project updates, and taking meeting minutes. Effective planning and organization skills including the proven ability to work against multiple objectives simultaneously Prepare audience specific reports and communications Excellent knowledge of Microsoft Office products Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Location: IN - Hyderabad Telangana Goodyear Talent Acquisition Representative: Kim Tarcelo Sponsorship Available: No Relocation Assistance Available: No Job Responsibilities: Perform Technical Delivery Management (TDM): Function as Technical Owner and/or Subject Matter Expert of one or more low to moderate complexity services/technologies, & related integrations: ITIL Service Design & Continual Improvement Processes: Design Coordination, Service Level, Risk, Capacity, Availability, Service Continuity, Security, Compliance, Architecture, Supplier, Continual Improvement, Reporting Align to and/or create/maintain 12-18 month roadmap; publish, enforce & configure to standards, including versioning; Manage technical service operations & issues with customers, internal support teams, & external partners Communicate: Prepare for, or lead, Stakeholder discussion to report KPIs/metrics/status, identify opportunities, & prioritize work Interact with stakeholders, customers & technical support teams Gather & evaluate customer & technical requirements, & convert to functional specs; provide consulting for assigned services Manage small-medium projects in the area of specialization & small project teams across functional groups to deliver services Direct daily efforts of external operations partners Provide updates & reporting, including presentations regarding Services, to managers & customers as appropriate Lead process councils, provide user training, & function as primary escalation contact for service area Enhance Services: ITIL Service Transition Processes: Knowledge, Change, Asset & Configuration, Release & Deployment, Transition Planning & Support, Service Validation & Testing, Evaluation Identify/implement enhancements per operational & Stakeholder priorities (Improve capabilities, integrate, automate, expand user community, expand the technical scope, replace/decommission legacy services, rearchitect applications) Integrate & Automate: Design integrated & automated processes & technical solutions Data model; object & function-oriented design; multi-platform, structured, self-documenting code; verbose variables; embedded debugging, logging & data validation; SDLC (Dev/Test/Prod), open web standards Operate Services: ITIL Service Operation Processes: Event, Incident, Problem, Access, Request Fulfillment, Operations, and Documentation - May be complex, ambiguous, and span functional areas Daily activities required to maintain awareness and ensure the functionality of assigned services Upgrade & Patch Applications to maintain supported levels and address issues Provide Emergency On-Call Support Job Requirements Bachelor's Degree (prefer Computer Science, CIS, MIS, Engineering, or related); In lieu of degree, 9 years of relevant IT experience Certifications: IT Technologies, ITIL Foundations, Processes/Standards (desired) 4+ years experience in Information Technology, preferably including 5 years of ServiceNow IT Service Management administration experience (Experience as an Admin, Not a User) Experience mirroring significant portions of Primary Purpose, Principal Duties & Responsibilities, and Knowledge, Skills & Abilities Experience leveraging data to identify, recommend, and implement system improvements using new or existing technologies Experience with HTML/CSS or Scripting and a minimum of two, but prefer more of the following: APIs (REST, SOAP, SQL, CLI, Powershell) or Web Standards [PHP, Python, Perl, .NET, OO code, XML, JSON, JavaScript, JS Frameworks] Structured, linear thinking to define standards & guarantee results; Creative, non-linear thinking to solve problems in new ways Excellent communications: Translate between business & technical language, to functional requirements, and to documentation Experience managing moderately complex applications/services in a team atmosphere; and driving to solutions #LI-Hybrid Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, ethnicity, citizenship, or any other characteristic protected by law. Goodyear is one of the world’s largest tire companies. It employs about 74,000 people and manufactures its products in 57 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate

Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Qualifications Bachelor's Degree Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 8+ years experience in technology industry, cloud, technical support, and/or customer experience engineering OR equivalent experience. 6+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years of Experience with being on-call and driving mitigation for mission critical incidents. Technical Skills: Demonstrated hands-on experience with expertise in one or more of the following Cloud technologies: Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub. Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies. Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com Job Function: Data Analytics & Computational Sciences Job Sub Function: Clinical Data Management Job Category: Professional All Job Posting Locations: PENJERLA, Telangana, India Job Description: Integrated Data Analytics and Reporting (IDAR) Senior Analytical Monitor Position Summary: The Senior Analytical Monitor is an experienced individual contributor with strong knowledge of site monitoring and Analytical Risk Based Monitoring (ARBM) practices, data analytics, methods, processes, and technologies. Empowered by technology, optimized processes and targeted data analytics, Analytical Monitors will enable Site Managers to dedicate a greater proportion of their time for meaningful engagement with sites, driving improved performance, data reliability and site satisfaction. The Senior Analytical Monitor is accountable for executing processes and activities for multiple clinical trials in conformance to all relevant laws, regulations, guidelines, policies, and procedures. They typically work with minimal direction from their functional manager. This position collaborates closely with Site Managers, other Data Management & Central Monitoring roles, & other internal partner functions and/or external service providers to achieve successful, cooperative partnerships. Principal Responsibilities: Conducts activities in compliance with J&J and functional SOPs, processes and policies. May support innovation or process improvement projects which may include but are not limited to requirements development, user acceptance testing and identification of improvements to existing and new analytical tools. Facilitates smooth and effective communication, managing multiple communication streams and influencing key cross functional stakeholders. Follows agreed escalation pathways where needed. Analytical Monitor Role-Specific Responsibilities: Performs analytical monitoring activities for clinical trials within assigned scope of responsibility in line with portfolio timelines and priorities, including support of execution and close-out as outlined in the end-to-end process for multiple trials, often of higher complexity. Analytical Monitors will conduct regular (fit for purpose) reviews at site and subject level that will help early detection of issues, and prevent recurrence Collaborates closely with the Site Manager and Central Monitoring Manager to action trends and signals detected at the site and subject level. Uses various systems, databases and reporting tools to identify potential risks related to site and subject level data quality, study participant safety, and compliance by identifying trends and early warning signals. Provides timely analytical data insights to support the Site Managers in making decisions on site prioritization and critical engagement. Principal Relationships: Functional contacts in J&J Innovative Medicine include but are not limited to Site Managers and Local Trial Managers. Functional contacts within IDAR include but are not limited to Functional Leadership, Central Monitoring, Data Management, Data Acquisition Experts, Clinical Programmers. External contacts include but are not limited to External Service Providers. Education and Experience Requirements: Required Bachelor's degree (e.g., BS, BA) or equivalent professional experience is required, preferably in Health Sciences or Data Sciences. Advanced degrees preferred (e.g., Masters, PhD). Approximately 4 years of experience in Pharmaceutical, CRO or Biotech industry or related field or industry. Knowledge of trial site operations and study execution Strong knowledge of regulatory guidelines (e.g., ICH-GCP). Demonstrated strong understanding of data analysis and familiarity with basic statistical concepts and hands-on experience using data visualization tools Project, Issue, and risk management experience with strong ability to apply critical thinking & problem-solving skills, to drive solutions &helping to lead teams to successful outcomes. Strong experience working with technology platforms and systems used for the collection, analysis and reporting of data. Experience working in highly diverse teams within clinical research; cross-functional, global, multiregional Planning and coordination skills. Experience working with cross-functional stakeholders and leading teams in a matrix environment and partnering with/managing stakeholders. Strong leadership and communication skills (written and verbal). Ability to influence stakeholders. Excellent written and verbal communication skills (in English) Strong knowledge of clinical drug development processes Preferred Experience Working with complex data structures and reporting specifications Working with external data e.g., Safety Lab, PK, Simple Biomarkers, ECG, or similar. Possess proficiency in statistical analysis, data modelling, and data visualization techniques, or demonstrate strong knowledge in these areas. Strong Knowledge of Monitoring and Risk-based Quality Management (RBQM)/Risk-Based Monitoring (RBM) / Quality by Design (QbD) concepts

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ͏ Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative ͏ Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end ͏ Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues ͏ Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Project Management. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About this role: Wells Fargo is seeking a Lead Database Engineer that create and manage databases for the organization, including designing, building, installing, and maintaining databases to meet business needs. In this role, you will: Lead complex or critical database management initiatives that typically involve multiple disciplines and business groups, including database architecture, design, integration and data modeling Provide the highest technical expertise for the planning, research, design implementation, maintenance, and control of server class databases Review and analyze complex database technologies that require in depth evaluation of multiple factors including intangibles or unprecedented factors Design and certify next generation database technologies Assist in database installations, including troubleshooting and problem resolution Recommend improvements to web application processing issues and design Consult with multiple client groups to provide strategic solutions, influencing long range internal and enterprise level database architecture and management strategies Provide technical leadership and recommendation into the future direction of database technology Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 5+ years of Database Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Hands-on experience in Database Engineering , with a strong focus on Oracle technologies . Proven expertise in Oracle Golden Gate setup, configuration, and troubleshooting. Deep experience in Oracle performance tuning , including diagnostics, AWR/ASH analysis, and SQL tuning. Strong Shell scripting skills and experience in automation of database tasks. Experience in managing and supporting high-availability, large-scale database environments. Solid understanding of database monitoring tools and SLA management. Exposure to MongoDB and experience with sharding and distributed database design is a plus. Experience in consulting roles with application teams for performance tuning and architecture reviews. Familiarity with DevOps practices and CI/CD pipelines in database environments. Knowledge of cloud-based database solutions and hybrid architectures. Posting End Date: 13 Aug 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

JD - Senior Analyst Purchasing Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Inviting applications for the role of Assistant Manager- Analyst and Senior Analyst Purchasing In this role, the shortlisted candidate will be responsible for PR-PO conversion, Expedition, Supplier Onboarding, Quoting and Contracting for Direct categories. The role requires serving as a subject matter expert and closely coordinating with vendors/suppliers, transporters/ freight forwarder and within client organization for smooth and timely delivery of goods. We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to Sales Orders from sales and Purchase Orders from suppliers. We would prefer people with some analytical skills who are able to understand the process and follow the same rigorously. Responsibilities Process Purchase Orders (POs) with many IT vendors using a variety of ordering methods, such as electronic ordering (EDI/XML) Resolving order issues with clients Sales Representatives and our IT vendors Operate as a Subject matter expert in the Purchasing team Serve as an internal resource for Sales and Purchasing around a specific focus area Serve as an escalation point for issues that arise Train and mentor new purchasing members introduced to focus area Take the lead in identifying issues that need to be addressed Escalate issues to management Take the lead in addressing issues with vendors and/or internally departments Take the lead in identifying ways to improve the process Help Managers to develop and maintain comprehensive documentation related to processes, best practices, and resolutions Expedite and follow up with vendors to ensure accurate and timely delivery of purchase orders Form and maintain vendor relationships to meet client’s performance, efficiency and pricing requirements Research past orders to resolve issues and reconcile open PO transactions You will be involved in communication and interaction with various internal departments including Inside Sales, Accounting, Hardware, Licensing, Warehouse and our Technical teams Develop familiarity with our IT vendors and make sourcing decisions to pick best vendor based on performance, pricing and/or availability Issue quotes and interact with customers Obtain vendor quotes Create parts and vendors Reconcile vendor invoices and set up for payment Coordinate with Legal and suppliers through the defined channels for supplier to agree to clients’ existing vendor agreement or we try to get client’s legal to agree to the supplier’s agreement Own SLA/KPI and ensure achieve daily TAT and accuracy with 100% Qualifications we seek in you! Minimum Qualifications / Skills Bachelor’s Degree in Commerce, Business Administration Relevant work experience Excellent written and verbal communication skills Ability to learn fast, absorb knowledge and apply newly learned information Ability to work effectively within all levels of an organization, both internally and externally Ability to work both individually and in a team environment Excellent problem solving, organizational, and time management skills Ability to think creatively and find solutions to issues Detail oriented with the ability to multitask and complete tasks with efficiency and accuracy Ability to self-manage, take initiative and be resourceful Excellent follow up skills Preferred Qualifications/ Skills Office experience Familiarity with computer products and programs are desirable for this position May need to work after hours, once every other month, to ensure orders that need to be processed, have been received and completed for End of Month On rare occasion (i.e. once every other year), our Purchasing Representatives may need to be "on call" and work on a weekend Oracle, SAP, knowledge and experience would be an added advantage Experience handling an advanced Purchasing process, manufacturer line or vendor not handled by entry level purchasing representatives. Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 7, 2025, 11:50:09 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title : Service Engineer Location : [Toshniwal, Vadodara ] About Us Toshniwal Vacuum, part of Ingersoll Rand, specializes in vacuum systems. Our comprehensive range of vacuum pumps and engineered solutions improve process efficiency and productivity. Our experienced engineering team ensures reliable, tailored support for every customer’s requirement—from installation to lifecycle maintenance. Job Summary The Service Engineer is responsible for the installation, commissioning, maintenance, and troubleshooting of vacuum pumps and systems at customer sites. The role involves strong technical acumen, customer interaction, and coordination with the internal team for timely service delivery. Responsibilities Installation and commissioning of vacuum systems Conducting routine and preventive maintenance Diagnosing and resolving technical issues Preparing service reports and documentation Providing technical support and training to customers Coordinating with factory and sales teams for spares and escalation support Basic Qualifications Graduate in Engineering (Mechanical or Electrical preferred) Proficient in English; good communication skills Minimum 2 years’ experience in field service, preferably in rotating equipment Travel & Work Arrangements/Requirements Flexible working hours with up to 70% travel across Karnataka Key Competencies Hands-on technical troubleshooting Customer Service Orientation Systematic reporting and documentation Preventive and predictive maintenance skills Safety and compliance awareness What We Offer We are all owners of the company! Stock options (Employee Ownership Program) that align your interests with the company's success. Yearly performance-based bonus, rewarding your hard work and dedication. Leave Encashments Maternity/Paternity Leaves Employee Health covered under Medical, Group Term Life & Accident Insurance Employee Assistance Program Employee development with LinkedIn Learning Employee recognition via Award co Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role, you will: Being a member of the production support team, ensure timely resolution of incidents and service requests. Monitor system performance, identify issues, and implement proactive measures to prevent outages. Coordinate root cause analysis (RCA) for critical incidents and drive permanent fixes. Develop and enforce SLAs, KPIs, and operational standards. Collaborate with development, QA, and infrastructure teams for system improvements and deployments. Maintain and improve incident management, change management, Event management, problem management and escalation processes. Provide regular updates and reports to stakeholders on system health and incident trends. Requirements To be successful in this role, you should meet the following requirements: Candidate should have at least 5 + years of experience in service management / application support. Strong knowledge of ITIL processes (incident, problem, and change management). Experience with monitoring tools (e.g., Splunk, AppDynamics, or Nagios) and ticketing systems (e.g. ServiceNow or Jira). Ticketing and Workflow Tools: Proficiency in tools like ServiceNow, Jira, or Remedy for incident tracking and workflow management. Ticketing and Workflow Tools: Proficiency in tools like ServiceNow, Jira for incident tracking and workflow management. Proficiency in troubleshooting production systems, databases, and integrating applications. Should be able to pick up on new things and investigate the issues. Good understanding of Linux & Windows platforms with hands-on experience in solving App/Infra issues Experience of Power Platform, Dynamics CRM, Azure Cloud, Service Management. Basic understanding of Azure Apps such as Azure Functions, Web Jobs, Azure Service Bus, Application Insights etc. Understanding of production monitoring tool such as (e.g. AppDynamics/Grafana/Splunk) Work independently to analyse and resolve production problems and work with global team across time zones to resolve them. Knowledge of Agile delivery processes and Devops practices Knowledge of CICD pipeline & Devops tooling is an added advantage Familiarity with scripting (e.g. PowerShell) and automation tools. Excellent leadership, communication, and stakeholder management skills. Ability to work under pressure and manage multiple priorities. Should be available to cover weekend support and on-call support in weekday. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

About this role: Wells Fargo is seeking a Senior Trade Services Processor. In this role, you will: Provide support for processing new collections, payments, trade acceptances and tracing outstanding items Support performance of less experienced staff and overall effectiveness of team Provide all letter of credit services to customers Perform complex services including opening letter of credits, processing payments and informing customers of discrepancies Assist with distributing, reviewing work, training and guiding less experienced staff Provide subject matter expertise and interpretation of procedures to less experienced individuals Process complex, non-standard and time sensitive letter of credits Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 4+ years of Trade Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Posting End Date: 8 Aug 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking an Information Security Analyst. In this role, you will: Participate and identify security risks companywide and ensure that appropriate data security procedures and products are implemented Maintain an awareness of bank security policies and government regulations pertaining to information security Review the development, testing, and implementation of security plans, products, and control techniques Develop and implement security standards, procedures, and guidelines for multiple platforms and diverse systems environments Investigate and recommend appropriate corrective actions for data security incidents Identify regulatory changes that will affect information security policy, standards, procedures, and recommend appropriate changes Provide security consulting and project management services on highly complex information security projects and issues Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 2+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Ability to make timely and independent decisions while working in a fast-paced and results-driven environment Must have leadership skills, to be resilient and drive changes. Any one Information Security certification (Security +, CISSP, CIAM) or IAM vendor based certifications (Cyberark, Oracle, IBM) Knowledge and understanding of service delivery including SLAs/KPIs Exposure on escalation processes/matrix and ability to prioritize tasks Basic troubleshooting skills over UNIX / Database / Mainframe / Active Directory. Ability to collaborate effectively with different teams, accept challenging assignments and foster robust working relationships with teams. Knowledge sharing to help the team explore ideas and make them successful. Job Expectations: Provides Identity and Access administration within Application/Active directory/Mainframe environment as per requests submitted through various request methods. Provides basic technical support for routine security-related issues. Responds to related problem tickets. Provides on-call 24/7 Access Management/Production support as required or scheduled by management. Performs periodic review of existing documentation to ensure current understanding of processes and procedures making updates/changes as necessary. Identifies ways to streamline and automate access management processes to ensure consistency, reduce errors, reduce cycle time, and minimize audit/gap issues. Performs tasks/projects that is assigned/recommended by Immediate Manager Posting End Date: 13 Aug 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior System Administrator (Global Production Support). In this role, you will: Provide expert level support for Collaboration technologies, provide assistance to end users and identify any issues in production. Ensure the operational stability, integrity, and availability of products & services supported by Collaboration platform.\ Deploy changes to infrastructure capable of meeting the anticipated load, performance, availability, security and resilience requirements. Keep up to date and have expertise on current tools and technologies pertaining to Collaboration platform. Maintain sufficient and effective processes and controls identifying and mitigating risks and ensure timely escalation and resolution of all control issues and reputation risks. Ensure adherence to applicable Global, regional, and country standards and policies. Requirements To be successful in this role, you should meet the following requirements: Advanced troubleshooting skills. Exposure to request management environment (Service Now). Effective communication skills; verbal, non-verbal and written; and ability to communicate across business levels. Good to have MS Exchange, and MS SharePoint Server certification and working knowledge on these servers. Ability to research, analyse and recommend improvements. Good understanding of the Agile ways of working. Excellent Customer Service skills. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

About this role: Wells Fargo is seeking a Senior Business Execution Administrator on the Total Rewards team to partner with Incentive Design and Delivery team to administer, develop and deliver reporting, and adhere to established procedures and controls for assigned business initiatives, programs, special projects, and adhoc requests. In this role, you will: Support the operations of a specific business line Administer programs, projects, or processes specific to the business Manage requests for community relations events, sponsorships, company funding, volunteer activities, and special programs Perform business operations that are administrative in nature Facilitate efficiency, quality, cost effectiveness of solutions, and escalate concerns related to the assigned operation Provide subject matter knowledge and interpretation of procedures to key business partners Coordinate and monitor implementation and maintenance of processes, procedures, and policies Interact with immediate Strategy and Execution colleagues on operational initiatives Provide support for a variety of diverse support functions for multiple business groups or a specific line of business Required Qualifications: 4+ years of Administrative Support, or, Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Excellent understanding and experience of India/Philippines/United States/Global compensation practices and follows guidance/procedures to support compensation operations spanning across Executive Compensation, Incentive Design & Delivery and Compensation Delivery functions. Ability to support compensation and incentive administration, reporting, and servicing needs. Possesses experience in, acumen for, and success with Complex/large data analysis; and provides necessary professional and/or technical level support and guidance. Ability to instill necessary risk and control measures in delivery, procedures and reporting activities, including development and maintenance of project, scope documents, etc. Ability to perform compensation and benefits program analysis, maintenance and administration, and the related processing, procedural, control, and reporting requirements of assigned tasks. Consults with colleagues in the Executive Compensation, Incentive Design & Delivery and Compensation Delivery Centers of Excellence, Payroll/HR Operations, and other stakeholders to establish, monitor and review performance and delivery. Result-oriented mindset with excellent verbal, written, and interpersonal communication skills Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) skills, specifically Excel Advanced skills in MS Excel including the ability to create data models, formulas, pivot tables, macros, VBA and power pivot reports. Job Expectations: Partner with the Total Compensation Delivery & Administration team, follow procedure and control documentation for uploading base pay updates, one-time payments, on-demand payments, year-end compensation review inputs, and other compensation adjustments in Workday. Be responsible for adhering to retention requirements of important documentation that is essential to executing our controls and ensuring the successful completion of HR-deliverables associated with the assigned transaction. Be responsible for engaging with other associates on both the US and International Compensation teams for various assigned transactions. Provide Support Annual attestation process for retired employees who continue to receive previously issued awards of Restricted Stock Rights Provide Support for HR M&A support processes for Corporate Transactions during the transition and post-close deal phases Support processes like (but not limited to) Employee stock purchase plan support and Executive Compensation mailbox. e supporting various ad Hoc initiatives and projects as required by the Executive Compensation, Incentive Design and Delivery and Compensation Delivery Centers of Excellence, from time to time. Provide support for a variety of diverse support functions and/or operations/production oversight for the Human Resources Total Rewards team. Support the operations and reporting needs of the Executive Compensation and Compensation Delivery Centers of Excellence. Work with Human Resources databases and technology platforms relevant to the assigned work. Pull, review, analyze, verify, and track intricate employee data using advanced functions in Excel. Administer programs, projects, or processes specific to the business and are administrative in nature. Facilitate efficiency, quality, cost effectiveness of solutions, and escalate concerns related to the assigned operation. Adhere to and support the Executive Compensation team's and Compensation Delivery COE's procedures, processes, and controls. Coordinate and monitor implementation and maintenance of processes, procedures, and policies. Interact with U.S.-based Executive Compensation and Compensation Delivery COE colleagues on operational initiatives. Commitment to deliver and sustain satisfactory levels of employee and customer experience. Ability to prioritize and self-manage deliverables. Ability to learn; possesses a high-level of intellectual curiosity. Willingness to work on-site at stated location on the job opening. Shift timings: 1:30 pm -10:30 pm IST Posting End Date: 9 Aug 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Desktop Support. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Description: Nextracker is looking to hire an Accounts Payable Analyst to work at our Hyderabad office. (Hybrid - 4 days onsite minimum). This role requires crisis Management to be escalation point of contact, issue resolution, receiving, processing and verifying invoices and expense reports from vendors and employees . Key Responsibilities: Invoice Processing Payment processing. Review of provisions. Indexing invoice processing. Payment forecast analysis. Vendor account reconciliation. Data and internal reports analysis Professional skills: Bachelor’s in finance/financial management/or equivalent. 2+ years of Related Experience Good understanding on MS applications outlook,(Basic level). and proficiency in MS Excel and ERP Systems Engagement with management of projects. Good knowledge of accounting principles. Strong organizational, critical thinking and customer service skills. Good written/oral communication skills in English. Our brand-new office in Guadalajara offers a modern and dynamic work environment designed w ith employee welfare amenities The space includes a fully equipped gym, available free of charge to all employees, as well as complimentary snacks to keep you fueled throughout the day, promoting a healthy and balanced lifestyle. At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services. For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations. Culture is our Passion

About this role: Wells Fargo is seeking a Data Management Manager In this role, you will: Make decisions and resolve issues regarding operational execution for data governance, data quality or metadata Recommend strategies to prioritize and remediate data quality issues that align with business needs or regulatory compliance initiatives Identify and recommend opportunities for the development of audits and controls structured around business processes and data quality target state and metadata standards Manage and develop team of individual contributor roles with low to moderate complexity focused on defining data quality requirements and delivering on data integrity initiatives Manage operational execution of activities related to all stages of the remediation lifecycle Direct team in developing solutions, tools and processes used to maintain a common companywide data quality, control standards and data sourcing Collaborate with and consult with peers, colleagues, and multiple level managers to ensure consistent approach and direction on companywide remediation efforts Serve as single point of contact for escalations on low to moderate complexity issues Manage allocation of people and financial resources Mentor and guide talent development of direct reports and assist in hiring talent Required Qualifications: 4+ years of Data Management, Business Research, Analytics, or Project Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 2+ years of Leadership experience Posting End Date: 11 Aug 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

DESCRIPTION An AHS Specialist within the Account Health Support team acts as the primary interface between Amazon and our third-party business partners (Sellers). We obsess over providing world-class support to Sellers, selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, and provide solutions to help our third-party business partners better serve the customers. Key job responsibilities Provides prompt and efficient service to Amazon Sellers, including the appropriate escalation of Sellers’ issues in a contact center environment. Liaises with other departments as required to resolve Seller’s issues and questions. Maintains a positive and professional demeanor always portraying the company in a positive light while effectively managing sensitive issues. Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends, also liaises though appropriate channels including improvement suggestions. A day in the life As an AHS Specialist you will engage in frequent written and verbal communication with Sellers, Department management, Risk analysts and other company associates to accomplish your goals. You will interact with our third-party Sellers by phone and email with the objective to coach and assist them with account health related topics. Up to 80% of your day will be handling inbound and outbound phone contacts. Provides prompt and efficient service to Amazon Sellers, including the appropriate escalation of Sellers’ issues in a contact center environment. BASIC QUALIFICATIONS Business proficient fluency in both written and verbal French & English language. Education: Graduation or equivalent. Flexibility to work various shifts, including potentially working one weekend day, full weekends, or alternative start-end times. Ability to compose a grammatically correct, concise and accurate written and verbal response. 12 months in a customer service environment, preferably within a contact center. Strong soft skills with the ability to effectively communicate for win-win solutions. Demonstrated ability to deal with ambiguity and embrace constant changes with flexibility and good grace. Ability to maintain high levels of confidentiality and data security standards. Flexibility to work during bank holidays and peak period. History of teamwork and willingness to roll up one's sleeves to get the job done. Fun to work with. PREFERRED QUALIFICATIONS Interpersonal skills, with the ability to communicate complex transaction issues correctly and clearly to both internal and external customers. Clear, crisp, and proactive documentation of operational procedures required to tackle known risk related patterns. Problem solving skills having demonstrated ability to recognize non-obvious patterns and analyze problems logically. Self-disciplined, diligent, proactive and detail oriented impacting time management and organizational skills. Proven ability to work in fast paced; dynamic environments where decisions are made without compromising on customer experience and financial losses. Teammate capable of learning and sharing knowledge in global environment. Demonstrate flexibility to work overtime hours as per business requirement. Desired skill-sets include MS Office Applications: Excel and Internet Explorer/Mozilla Firefox. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad Editorial, Writing, & Content Management

OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: The AV Tier 2 Tech or Escalations Technician II supports Tier 2 video conferencing equipment and provides ongoing Video Conferencing Technical Support to a wide array of clients. This position is responsible for resolving issues related to in-room technology; AV/VC equipment failure, physical malfunction and software configurations and conduct root cause analyses to improve processes and trend reoccurring issues to improve service. The AV Escalations Technician II provides Level-2 support. **THIS POSITION MAY REQUIRE UP TO 50% TRAVEL. KEY RESPONSIBILITIES: On-site technician with the knowledge and skillset to fix 99% of issues in rooms Configuration of endpoints and infrastructure Preparation of room audits ensuring technology can work at optimum level Performs preventative maintenance to ensure equipment and room is ready for use Responsible for identifying defective/failed equipment and providing solutions Perform on site User Acceptance testing Install software upgrades Provide strong client level support to users, with a predisposition to de-escalate technical fails Perform break fix (user reported incident) tasks within target service level agreements response window Form strong partnerships with local help desk, building facilities, events, executive support, and EA's of high profile staff White glove technical support for C-suite and high level management Provide VC focused support for high profile events reported network related call escalation issues Maintains up to date knowledge of relevant industry standard hardware as well as proprietary tools 50% Travel to customer sites as required Must Have Experience with Audio Visual Troubleshooting, maintenance and signal flow to be considered. ESSENTIAL CRITERIA: Ability to be self-motivated and accountable in a fast-pace, independent environment Ability to think creatively as well as methodically regarding technical issue Technical skills must include a knowledge of Cisco, Crestron, Extron, Biamp, Shure, Clearone, QSC and other AV/VC related hardware and signal flow Must be able to read and understand plans to ensure everything is done correctly and then do any additional configuration that is required Strong interpersonal, customer service, and conflict resolution skills Willingness to learn and adapt to client culture Ability to work both independently as well as with a team Must have critical thinking and problem solving ability Be flexible and adaptable to change and hours of work, to meet the needs of the customer Ability to handle physical tasks such as lifting large/heavy objects and physical integration/maintenance work EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or other non-merit factor. The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. #LI-YC2 #LI-Hybrid #IND

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ͏ Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ͏ 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ͏ Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ͏ Mandatory Skills: Finacle customization version 7. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com Job Function: Data Analytics & Computational Sciences Job Sub Function: Clinical Data Management Job Category: Professional All Job Posting Locations: PENJERLA, Telangana, India Job Description: Integrated Data Analytics and Reporting (IDAR) Analyst II Analytical Monitor Position Summary: The Analyst II Analytical Monitor is an individual contributor with knowledge of site monitoring and Analytical Risk Based Monitoring (ARBM) practices, data analytics, methods, processes, and technologies. Empowered by technology, optimized processes and targeted data analytics, Analytical Monitors will enable Site Managers to dedicate a greater proportion of their time for meaningful engagement with sites, driving improved performance, data reliability and site satisfaction. The Analyst II Analytical Monitor supports execution of processes and activities for multiple clinical trials in conformance to all relevant laws, regulations, guidelines, policies, and procedures. This position receives ongoing direction from their functional manager and/or other experts to achieve objectives. This position collaborates closely with Site Managers, other Data Management & Central Monitoring roles, & other internal partner functions and/or external service providers to achieve successful, cooperative partnerships. Principal Responsibilities: Conducts activities in compliance with J&J functional SOPs, processes and policies. May support innovation or process improvement projects which may include but are not limited to requirements development, user acceptance testing and identification of improvements to existing and new analytical tools. Facilitates smooth and effective communication, managing multiple communication streams. Follows agreed escalation pathways where needed. Analytical Monitor Role-Specific Responsibilities: Performs analytical monitoring activities for clinical trials within assigned scope of responsibility in line with portfolio timelines and priorities, including support of execution and close-out as outlined in the end-to-end process. Analytical Monitors will conduct regular (fit for purpose) reviews at site and subject level that will help early detection of issues, and prevent recurrence Collaborates closely with the Site Manager and Central Monitoring Manager to action trends and signals detected at the site and subject level. Accesses various systems, databases and reporting tools to identify potential risks related to the site and subject level data quality, study participant safety and compliance by identifying trends and early warning signals Provides timely analytical data insights to support the Site Managers in making decisions on site prioritization and critical engagement. Principal Relationships: Functional contacts in J&J Innovative Medicine include but are not limited to Site Managers and Local Trial Managers. Functional contacts within IDAR include but are not limited to Functional Leadership, Central Monitoring, Data Management, Data Acquisition Experts, Clinical Programmers. External contacts include but are not limited to External Service Providers. Education and Experience Requirements: Required Bachelor's degree (e.g., BS, BA) or equivalent professional experience is required, preferably in Health Sciences or Data Sciences. Advanced degrees preferred (e.g., Masters, PhD). Experience in Pharmaceutical, CRO or Biotech industry or related field or industry. Knowledge of trial site operations and study execution Working knowledge of regulatory guidelines (e.g., ICH-GCP). Demonstrated understanding of data analysis and familiarity with basic statistical concepts. Project, Issue, and risk management experience with ability to apply critical thinking & problem-solving skills, to drive solutions & helping to lead teams to successful outcomes. Experience working with technology platforms and systems used for the collection, analysis and reporting of data. Ability to effectively collaborate in an environment of cross-functional stakeholders, plan and coordinate tasks effectively. Strong ability to communicate effectively (written and verbal). Good written and verbal communications skills (in English). Knowledge of clinical drug development processes. Preferred Experience Working with complex data structures and reporting specifications Working with external data e.g., Safety Lab, PK, Simple Biomarkers, ECG, or similar. Possess proficiency in statistical analysis, data modelling, and data visualization techniques, or demonstrate strong knowledge in these areas. Knowledge of Risk-based Quality Management (RBQM)/Risk-Based Monitoring (RBM) / Quality by Design (QbD) concepts

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services The purpose of the job is to report and analyze data around completeness and accuracy of the “Know Your Customer” data and information that is collected on our clients and to ensure compliance with Anti-Money Laundering policies and procedures. In addition, this job is to ensure that the appropriate Risk related activities are preformed based on the analysis of that client data and in accordance with AML policies. This information is critical in our efforts to comply with internal risk avoidance efforts and external compliance requirements. Process Overview KYC team ensures an environment where particular client is complying with the CDD guidelines. They perform the checks on the population managed by On-boarding teams globally and are responsible to have most updated documentation / information updated for clients maintaining relationship with Bank of America Job Description The purpose of the job is to report and analyze data around completeness and accuracy of the “Know Your Customer” data and information that is collected on our clients and to ensure compliance with Anti-Money Laundering policies and procedures. In addition, this job is to ensure that the appropriate Risk related activities are preformed based on the analysis of that client data and in accordance with AML policies. This information is critical in our efforts to comply with internal risk avoidance efforts and external compliance requirements. Responsibilities Effectively manage processes for the client, ensuring a high level of operational delivery to customers. Maintain day to day client relationship activities and provide input, preparation and support to team members May provide recommendations to ensure that the process (from preparation to approval) is equipped with the appropriate checks and balances to ensure accuracy. Serves as the escalation point for issues regarding client profiles, keeping leadership apprised of potential areas of concern. Collaborates with internal stakeholders from other functions to help coordinate AML/KYC/Prevention procedures and policies in overall compliance strategy Communicates with internal stakeholders like Global Financial Crime, MLRO’s and external stakeholders like sales/FLU to resolve any issues in the course of client Onboarding Review Complex client structure and provide guidance to the AML Ops team to ensure all requirement are accurately met. Maintain a current understanding of global issues, risk and events that could affect a client risk level. Provide on-the-ground expertise on Client Due Diligence requirements (global jurisdictions) as well as Quality Assurance Process. Day to day ongoing coaching deliver and Review QA/QC results from Quality Control team associates and address the team’s training deficiencies noted Keep Leadership apprised of up to date status of Legal Entities and which may go for potential escalations and Reporting of issues of concern to Operations Support, Senior Leadership Oversee the work of Team to ensure it of the highest Quality standards, ensure that the team operates efficiently adheres to Policy & Procedures Serve as a first point of contact in an event of any Query comes from regulatory/internal control audit team Raise Rebuttal request on the system portal post discussion with team member in case of any incorrect defect marked by Internal Quality Team Demonstrate flexibility to manage activities across sites as required and Manage client and cross site team contacts effectively Lead/Share insights and subsequent action plans on daily/weekly/monthly calls e.g. operations call, Risk Call, Productivity calls, etc. Taking exceptional calls where there is a challenge in obtaining the requirement from client and also help with the 4 – eye check Requirements Education : Any Graduate Certifications : Preferable ACAMS Certification Experience Range : 6-8 Years Relevant Experience in AML/KYC/CDD in similar function. Foundational skills : In depth knowledge of AML / KYC requirements. Knowledge of Global Market/Trade Life Cycle / Banking Products is a Plus Desired skills Knowledge of AML/CTF and Sanctions is essential. Must be working in a similar role with in the Banking and Capital Markets Industry Knowledge of various corporate structures e.g. Funds, Trusts, Partnerships, SPV’s, Complex Structures, SPF/PEP, Negative News, etc. Advanced communication and presentations skills Problem solving and Decision-making skills Focus on quality along with an ability to read, understand and adhere to procedures. Should have the appropriate communication skills to deal with the complex and rapidly changing situation Participate in most conversations and discussion on variety of topics related to AML/KYC Provide support to all the members across sites through mentoring Familiarity with Global Banking and market products and knowledgeable of regulatory environment, risk framework, policies & standards. Work Timings : As per Business requirement (Must be willing to work in Nightshift (6:30pm – 3:30am)) Job Location : Hyderabad

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Datacenter - Wintel Stack. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Deloitte believes in its diverse talent. That is why only the BEST choose to be at Deloitte. Application Support Team differentiates itself from other Call Centers. The work culture encourages high performance in delivering distinctive service, and the Rewards and Recognition programs encourage taking initiative. Application Support team expects people to work with minimum supervision, think out of the box, make quick decisions, provide attention to detail and be ready for change. Work you’ll do To assist Deloitte employees with Level 1 financial application issues over the phone, chats and emails in a timely manner so that they can perform their job and be productive for the firm. It might involve either direct resolution of the problem or escalation to another team as the case may be. Our customers have a high expectation that you will be able to resolve their issue on the interactions, but they recognize that there are some issues that can only be resolved by teams outside the Contact Center. •Willingness to work in rotational shifts including Weekends.•Avoiding unscheduled absenteeism , failing which will have a serious impact on the employment. Use the right tools & knowledge, provide quality of service, and stay current on support changes Arrive to work on time and on days scheduled as well as adhering to the schedule provided by WFA (Work Force Administration). Treat customers with courtesy and respect by following our Quality Guidelines . Follow established process, procedures and member firm polices while maintaining compliance Stay current on new deployments and system updates . Report potential call drivers to leadership Meet provided KPIs – FCR, Schedule Adherence, Quality, CSAT Contribute to Knowledge Database and process improvements Support Firm Emergency processes Maximize availability to support inbound contacts Appropriate handling of contact through following knowledge to transfer/escalate to the correct groups Follow guidelines for handling Personally Identifiable Information (PII), confidential and sensitive information Take initiative and own your career Stay current on the tools used to support our customers The Team: The Application support team is part of Deloitte’s global shared services Global Contact Center is known for delivering Distinctive Service, providing win-win solutions to our Global Member firms and its clients. We provide world-class support to all our users round the clock and have handled over 5.3 million contacts. By doing so, we’ve built a reputation across the firm and industry for being the Best in Class. Growth is inevitable, and here’s a call for all those hardworking, exceptional performers to join us in this leadership journey. Qualifications Minimum of 1 to 4 years of Call Center experience Any Bachelor’s degree required Excellent interpersonal and communication skills, business acumen, the ability to adapt to change and experience in contact center tools. Excellent people handling skills with expert knowledge of the contact center operations. Self-motivated, team player, action and results oriented Excellent organization skills with the ability to multitask. Expert problem solver. Effectively use knowledgeand Understanding the contact center industry, client relationship, understanding market trends and havea strategic mindset to grow the business and solve problems. Ability to perform under pressure Willingness to work in rotational shifts including night shifts and working on weekend. How you’ll grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 307963

Role Summary As a member of Global Security Operations Center, you will be responsible for driving the operational activities of SOC and lead complex investigations, conduct advanced threat analysis, and initiate incident responses activities across various business units. He/she is also responsible for process improvement activities, mentoring the team through training initiatives. Responsibilities Managing shifts / team in the 24X7 SOC Environment. Act as a first point of escalation for SOC team and assist with handing out work assignments to the team members. Handling escalated security incidents/ issues, Responsible for deep dive analysis of escalated incidents, threat hunting. Highlight potential security risks to SOC Manager and concerned SPOCs. Maintain and optimize security tools and technologies used within the SOC. Support Adhoc investigations on need basis. Identify opportunities for continuous improvement in security operations. Continuously improve threat detection capabilities, use cases and SOPs. Support SOC manager for creating new operational guidelines, processes, and procedures. Mentor and provide guidance to L1 analysts and serves as the POC for escalation issues that may arise. Support rotational 16x5 operational shifts and on call when needed. Role Requirements Experience At least 7+ years prior experience as a SOC Lead/Lead Analyst in SOC environment with hands-on experience in performing security monitoring and response activities, incident handling, alert tracking, and/or cybersecurity case management. Process and Technology Skills Proven experience in handling any of the EDR solution such as Defender or Crowdstrike. Configure and optimize EDR settings to enhance security posture and ensure effective threat detection. Analyze threat intelligence and security data to identify trends, patterns, and emerging threats Capability to recognize different security situations and refine recurring security notifications by finetuning. Respond to security incidents promptly, conducting thorough investigations and implementing remediation strategies to mitigate risks. Strong background in incident analysis, evidence collection, documentation, communications, reporting and response. Ability to manage cloud security controls, including firewalls, intrusion detection systems, and encryption protocols. Lead and coordinate incident response efforts for cloud-related security incidents. Collaborate with business and development teams to ensure security best practices are integrated into cloud architecture and deployments. Proven experience with cloud platforms such as AWS, Azure, or Google Cloud. Experience in mentoring and training junior analysts, Provide technical and functional support to L1 Team with analytical feedback. Proven experience in any SIEM tools and/or log management solution Must have good knowledge in firewalls, IDS/IPS, Anti-Virus, EDR, Proxy, DNS, email, AD, etc. Good understanding of mainstream operating systems (Windows, Linux, etc) and security infrastructure Good understanding of log parsing and event analysis (Ability to understand and interpret Windows, Linux OS, firewall, web proxy, DNS log events) Expertise in creation of reports, dashboards, metrics for SOC operations Knowledge in developing use cases for security monitoring, threat management and threat modelling. Knowledge of MITRE or similar frameworks and procedures used by adversaries. Advanced knowledge of malware operation and indicators Good understanding of ITIL processes including Incident Management, Change Management and Problem Management Advanced knowledge of networking fundamentals (OSI Layers, TCP/IP, protocols, and services...) Sound knowledge in Information Security policies, procedures, standards, best practices, and guidelines Involvement in threat intelligence and cybersecurity communities. Deep understanding of Cyber Kill Chain and other applicable analytic models Optionally, experience in at least one of the following: Python, PowerShell, VBscript. Other skills Knowledge and understanding of project management methodologies, processes, and tools. Strong analytical skills and ability to solve complex technical problems with high attention to detail and accuracy. Strong team player and ability to work in a challenging and constantly changing environment. Ability to multitask and work independently with minimal direction and maximum accountability. Proficiency in verbal and written communication skills. Proficiency in time management and presentation skills Proficiency in decision-making and problem-solving skills Education and Certification Bachelor’s degree in computer information systems or related field or equivalent demonstrated experience & knowledge. Professional certification in Information security like Security+, CCSE, CCSP, AZ900 – AZ500 etc., TICSA, MCSE, CISSP, etc. would be advantageous