35304 Escalation Jobs - Page 8

Job description: Job Description Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes ͏ Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application ...

Job description: Job Description Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes ͏ Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application ...

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution tim...

Job description: Job Description Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes ͏ Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application ...

Job description: Job Description Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes ͏ Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement Create a tool deployment model for validating, testing and monitor...

Congratulations, you have taken the first step towards bagging a career-defining role. Join the team of superheroes that safeguard data wherever it goes. What should you know about us? Seclore protects and controls digital assets to help enterprises prevent data theft and achieve compliance. Permissions and access to digital assets can be granularly assigned and revoked, or dynamically set at the enterprise level, including when shared with external parties. Asset discovery and automated policy enforcement allow enterprises to adapt to changing security threats and regulatory requirements in real-time and at scale. Know more about us at www.seclore.com You would love our tribe: If you are a ...

Job Description As a Manager – Legal at ideaForge, a listed leader in the drone industry, you will be responsible for managing and driving the legal function with a sharp focus on business enablement, compliance, and governance. This role requires an experienced legal professional with proven expertise in managing end-to-end complex contractual negotiations and closures, ensuring adherence to regulatory requirements, and safeguarding the company’s interests while enabling strategic growth. The position demands a proactive leader who can anticipate risks, balance business objectives with legal safeguards, engage effectively with senior management, regulators, investors, and law firms, and ens...

Job Description (Experience in D2C SHOPPING ADS IS COMPULSORY) End to end campaign management (From ideation to execution, monitoring, evaluating and optimizing campaign performance to generate results) Experience in handling Ads campaigns Manage Paid Campaigns on Google Adwords, Search, Display, e-commerce and shopping ads Demonstrates effective, clear, and professional written and oral communication Provides prompt and efficient service to Customers and Account Managers including the appropriate escalation of Customers issues Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues Demonstrates excellent time...

INTERNATIONAL VOICE / NON VOICE is must Excellent Communication with International Voice Support experience. Hands on experience in Mobility related Application & Desktop/General system related issues Good experience in Troubleshooting Outlook, VPN, Citrix, VDI related issues. In-depth experience knowledge on MS office/O365 Experience in Telecom will be added advantage. Roles & Responsibilities. To maintain high efficiency in handling escalated calls from L1 team. To resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies To ensure positive customer experience and CSAT through...

Job Profile: SAP Lead Location: Hyderabad Role Overview: The SAP Lead will be responsible for managing and driving the SAP roadmap across the organization. This leader will oversee the functional teams supporting each of the core domains—Corporate, Integrated Supply Chain, and E-Commerce—and ensure that SAP functionalities are aligned with the needs of each domain. The SAP Lead will also work closely with the Product Owners (POs), Delivery Managers, and other stakeholders to ensure seamless integration, delivery, and support of SAP-related initiatives. This role requires a strong understanding of both SAP technology and business processes, with a focus on optimizing SAP usage and driving con...

About Aviato Consulting Aviato Consulting is a rapidly expanding technology consulting firm at the forefront of Google Cloud, AI, and Application Development. We don't just build software; we engineer cutting-edge solutions that solve complex problems for our clients. Our team thrives on innovation, and we've created a culture that champions continuous learning and technical excellence. Your Mission at Aviato As our Lead Python Engineer, you will be the technical authority and chief architect for our most critical Python-driven projects. You won't just be writing code; you will be the force multiplier for our engineering team. Your mission is to design robust, scalable systems and elevate th...

We are seeking a Senior Security Operations Centre Engineer / Technical Manager (L3) to lead 24x7 SOC operations for a global enterprise client. The role involves advanced incident handling, detection engineering, automation, and client engagement. The ideal candidate will drive SOC maturity, manage high-severity escalations, optimize detections, and mentor the SOC team. Responsibilities: Act as L3 escalation point for major incidents and lead advanced investigations (memory, PCAP, registry, Kubernetes runtime). Perform threat hunting and detection engineering using QRadar, CrowdStrike, Darktrace, Prisma Cloud, and XSOAR. Develop and tune correlation rules, IOAs, and playbooks (automated tri...

Position : Helpdesk Executive/CRE Location : Ulwe , Navi Mumbai Education : Min Graduate Experience : Min 2 Yrs Must be worked as "CRE profile or on helpdesk role in residential or hotel industry Duty : 9 HRs with 6 days working & rotational Shift 1) The Service Provider shall provide help desk operators as deemed fit to aviation and ensure that the help desk operator will log all services complaints of buildings/terminals , forward the complaints to respected teams and ensure their closure as per the agreed response time. 2) All priority types of complaints will be cleared as per standards 3) The help desk operator will adhere to the response time as per agreed response time. 4) The Service...

We have an excellent job opportunity for the position Company Secretary at our organization Matrix ComSec based at Vadodara, Gujarat. Please find below the job description and company details for your reference. Company Overview Established in 1991, Matrix (www.matrixcomsec.com) is a leader in Security and Telecom solutions for modern businesses and enterprises. Matrix has launched cutting-edge products like Video Surveillance Systems - Video Management Software, Network Video Recorder, and IP Camera, Access Control and Time-Attendance Systems as well as Telecom Solutions such as Unified Communications, IP-PBX, Universal Gateways, VoIP and GSM Gateways, and Communication Endpoints. These sol...

A Snapshot of your Day As an IT Complaint and Escalation Manager, you will be responsible for overseeing the management of customer complaints and escalations, ensuring that issues are resolved efficiently and effectively. You will work on Escalation and drive them end-to-end, and manage a dedicated team, focusing on enhancing customer satisfaction and loyalty by addressing concerns promptly and implementing solutions. Your role will involve analyzing complaint data, assessing the complaints, and driving the resolution in collaboration with respective technical groups. On a governance level, you need to identify trends and areas for improvement, collaborating with various departments to driv...

About Us: Founded in 2002 in Sydney, with offices in India and a presence across the Americas and Europe, Prospecta is a leading data management software company. Our flagship platforms: Master Data Online (MDO), enables accurate, compliant, and relevant master data for asset-intensive industries including Energy, Utilities, Oil & Gas, Mining, Infrastructure, and Manufacturing. We pride ourselves on agility, collaboration, and innovation delivering real value to customers while fostering a diverse, growth-driven culture that encourages learning, embraces challenges, and celebrates success. At Prospecta , our culture is centered around growth and the excitement of embracing new challenges. We...

We have an excellent job opportunity for the position Company Secretary at our organization Matrix ComSec based at Vadodara, Gujarat. Please find below the job description and company details for your reference. Company Overview Established in 1991, Matrix (www.matrixcomsec.com) is a leader in Security and Telecom solutions for modern businesses and enterprises. Matrix has launched cutting-edge products like Video Surveillance Systems - Video Management Software, Network Video Recorder, and IP Camera, Access Control and Time-Attendance Systems as well as Telecom Solutions such as Unified Communications, IP-PBX, Universal Gateways, VoIP and GSM Gateways, and Communication Endpoints. These sol...

Project Role : Cloud Services Engineer Project Role Description : Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends. Must have skills : Hitachi Data Systems (HDS) Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Cloud Services Engineer, you will serve as a vital link between...

Technical Support Engineering M4 Bangalore, Karnataka, India Date posted Oct 09, 2025 Job number 1892417 Work site 3 days / week in-office Travel 0-25 % Role type People Manager Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in...

Job ID 480543 Posted since 09-Oct-2025 Organization Smart Infrastructure Field of work Customer Services Company Siemens Limited Experience level Mid-level Professional Job type Full-time Work mode Office/Site only Employment type Permanent Location(s) Thane - Maharashtra - India We're enhancing the way we live and work by intelligently connecting energy systems, buildings and industries!! Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changi...

Job ID 480545 Posted since 09-Oct-2025 Organization Smart Infrastructure Field of work Customer Services Company Siemens Limited Experience level Mid-level Professional Job type Full-time Work mode Office/Site only Employment type Permanent Location(s) Thane - Maharashtra - India We're enhancing the way we live and work by intelligently connecting energy systems, buildings and industries!! Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changi...

DEMNavi Mumbai Posted On 09 Oct 2025 End Date 08 Dec 2025 Required Experience 0 - 1 Years Basic Section No. Of Openings 1 Designation Trainee Test Engineer Closing Date 08 Dec 2025 Organisational MainBU Cloud Sub BU DEM ParentCC COGS CostCenter COGS Legal Entity QualityKiosk Technologies Private Limited Legal Entity Location Navi Mumbai Country India Region India State Maharashtra City Navi Mumbai Working Location Mahape Client Location NA Skills Skill Highest Education No data available CERTIFICATION No data available Working Language No data available JOB DESCRIPTION Position Statement / Purpose: Operations Monitor Engineer will monitor the performance and availability of the Web and Mobil...

Step into a role of Fraud Analyst, where you’ll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. To thrive in this role, you’ll need previous experience in: Deal with customer queries and ensure appropriate resolution is offered to be able to manage customer experience and NPS (Net Promoter Score) Process transactions in accordance to approved process and procedur...

The Senior Product Owner works to fulfill the strategic product roadmap established by the Product Management leadership team and meet business objectives. The person in this position manages multiple teams and backlogs for more than one product and/or for more complex products. This role is responsible for defining the detailed product deliverables. The Senior Product Owner must have a firm understanding of the business domain and product needs taking into account multiple types of users utilizing each solution. This position works closely with engineering on the specifications to ensure their Agile teams have all of the information needed to deliver a product that provides maximum value to...

As a member of the Clearing Operations Trade Support Group (TSG) in Bangalore, your role will involve supporting listed derivatives trading by handling trade reconciliation, allocation, and resolution of trade discrepancies. Your proactive and detail-oriented approach will be key to success in this position. Key Responsibilities: - Trade Capture and Allocation: - Allocate and book trades executed by external brokers. - Book trades executed by Morgan Stanley and give-up to external brokers (Execution-only business). - Trade Matching and Monitoring: - Monitor trade matching systems to ensure all trades clear and match internally. - Escalate unmatched trades to Trading Desks/Trader Assistants v...