555 Escalation Jobs - Page 9

DESCRIPTION Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reas...

DESCRIPTION Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reas...

Section Details / Example Content Job Requirements* Experience and willing to work 24X7 rostered operations with physical presence in Office premises as per organizational policy and project requirements. Core Technical Skills · Active Directory (On-Prem) o Expertise in AD architecture, domain controllers, FSMO roles, and replication. o Strong knowledge of Group Policy creation, management, and troubleshooting. o Experience with DNS, DHCP, Kerberos, and LDAP protocols. · · Entra ID (Azure AD) o Deep understanding of cloud identity management and hybrid identity (AD Connect). o Proficiency in Conditional Access, MFA, and Identity Protection. o Experience in integrating applications using SAML...

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify tre...

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify tre...

Senior Operational Analyst with 10+ Years of experience who will play pivotal role to ensure smooth operations, timely issue resolution and high user satisfaction across the Alternatives business. Trusted link between technology and business, enhancing service delivery and operational continuity. Provide technical support and incident resolution for home-grown and vendor products, using technologies such as, but not limited to: Power BI, Python, SQL stored procedures, SSRS, SSIS, Power Shell. Be a gatekeeper to your production environment and applications. Key Responsibilities Provide technical support and incident resolution for home-grown and vendor products, using technologies such as, bu...

Role Overview: We are looking for experienced Data Operations Engineers to join a fully managed service team who is responsible for business-critical data pipelines and reporting systems for a leading financial institution. This role ensures zero disruption to executive reporting while maintaining and enhancing legacy data operations during a strategic transition to AWS. You will work in a production support environment , responsible for first-line monitoring, incident triage, and quick fixes for critical data pipelines and reporting systems. Acts as the frontline responder to ensure data availability for executive dashboards. Key Responsibilities: Monitor and manage ETL pipelines (SSIS, SQL...

DESCRIPTION Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reas...

Experience : 6.00 + years Salary : INR 1000000-1400000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: Meta Ads, Google Ads Uplers is Looking for: Role Purpose: We are hiring a Team Lead – Performance Marketing to own strategy and performance delivery for our US Pod. You will lead full-funnel, omnichannel media for US-based clients, acting as both a strategic partner and a hands-on performance lead. This is a senior, technically strong role: you are expected to go deep into accounts, solve compl...

Experience : 6.00 + years Salary : INR 1000000-1400000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: Meta Ads, Google Ads Uplers is Looking for: Role Purpose: We are hiring a Team Lead – Performance Marketing to own strategy and performance delivery for our US Pod. You will lead full-funnel, omnichannel media for US-based clients, acting as both a strategic partner and a hands-on performance lead. This is a senior, technically strong role: you are expected to go deep into accounts, solve compl...

Experience : 6.00 + years Salary : INR 1000000-1400000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: Meta Ads, Google Ads Uplers is Looking for: Role Purpose: We are hiring a Team Lead – Performance Marketing to own strategy and performance delivery for our US Pod. You will lead full-funnel, omnichannel media for US-based clients, acting as both a strategic partner and a hands-on performance lead. This is a senior, technically strong role: you are expected to go deep into accounts, solve compl...

Dear Candidate, We are hiring for “ French Language Specialist – Global IT Support & Operations ” role at HCLTech, Nagpur . Please see the below job description and revert with your updated CV & additional details in case you find it suitable. GRADE/ ROLE/ SALARY – As per relevant experience and last drawn CTC. To be discussed during the interview. LANGUAGE REQUIREMENT: FRENCH LANGUAGE PROFICIENCY – Spoken and written fluency is mandatory for this role (must) JOB DESCRIPTION: Analyst would be responsible for handling L1/ L2 issues reported with the Apps & Infra Helpdesk, which may include, but not restricted to the following: Receive calls, emails and web-tickets for end users and other Agen...

Job Description Job Title: PRODUCTION AGENT L1 City: Chennai State/Province: Tamil Nadu Posting Start Date: 1/27/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-chan...

Job Description Job Title: PRODUCTION AGENT L1 City: Chennai State/Province: Tamil Nadu Posting Start Date: 1/27/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-chan...

Job Description Job Title: PRODUCTION AGENT L1 City: Chennai State/Province: Tamil Nadu Posting Start Date: 1/27/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-chan...

Job Description Job Title: PRODUCTION SPECIALIST L1 City: Chennai State/Province: Tamil Nadu Posting Start Date: 1/27/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever...

Job Description Job Title: DATA ARCHITECT City: Coimbatore State/Province: Tamil Nadu Posting Start Date: 1/27/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changi...

Job Description Job Title: PRODUCTION AGENT L1 City: Chennai State/Province: Tamil Nadu Posting Start Date: 1/27/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-chan...

Job Description Job Title: Recruiter L3 City: Bengaluru, Chennai, Hyderabad, Kochi, Kolkata, New Delhi State/Province: Delhi, Karnataka, Kerala, Tamil Nadu, Telangana, West Bengal Posting Start Date: 1/27/26 Job Description: Job Description Role Purpose The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process. ͏ Do 1. Hire the required talent from the different sourcing channels Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc. As per the talent re...

AB Housing Finance Limited Area Credit Manager Location: Chennai - Sai Sagar, Tamil Nadu Job Purpose The purpose of this job is to execute risk and credit operations on assigned transactions in alignment with established frameworks and processes, ensuring effective and efficient loan underwriting across ABHFL service offerings for sound portfolio quality management. This role is expected to take approval decisions as per approval matrix after due creditworthiness and risk assessment ensuring process adherence, and coordinate with Sales, Operations and Technical team colleagues to ensure robust risk management operations. Job Context & Major Challenges Job Context/Job Challenges: Key Aspects:...

The Senior Manager of Mainframe Services plays a critical leadership role in managing Mainframe infrastructure across on-premises data centers. This role ensures the delivery of Mainframe Infrastructure Services and drive platform modernization & optimization initiatives as well as Innovation and Automation. The Senior Manager oversees both third-party and internally managed IT infrastructure to meet the enterprise’s operational and strategic needs. Key Responsibilities: Mainframe Engineering Lead the design, deployment, and lifecycle management of Mainframe Infrastructure installed in Colo datacenters. Ensure Mainframe infrastructure solutions are optimized, secure, and aligned with busines...

DESCRIPTION Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reas...

DESCRIPTION Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reas...

Sales Manager 1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) (Max 1325 Characters) The purpose of this job is: To deliver on area/ local strategy for the Unsecured Business segment in terms of target segments, strengthening existing relationships and setting up new channels for market penetration, and work towards achievement of sales targets and operational plans. To proactively address customer/ DSA issues and escalate cases (e.g. fraud alerts, customer complaints or exception handling) as required for smooth operations; work on removal of bottlenecks for the achievement of targets for Unsecured Business segment at the area/ local level To grow the penetration of...

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify tre...