18711 Escalation Jobs - Page 9

Job Description At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world. Compute is one of the core organisations within OCI. We are responsible for providing Compute power i.e. VMs and BMs. Cloud pretty much cannot exists without our org. We develop and operate multiple services (Provisioning, Monitor, Repair, Control Plane, Data Plane, Re-imaging etc) behind the scene which work like magic for our customers. We’re looking for hands-on engineers with expertise and passion in solving difficult problems in distributed systems, virtualised infrastructure, and highly available services. Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning. You should be expert in Linux, Python/Java, and system engineering experience. You value simplicity and scale, work comfortably in a collaborative, agile environment, and are excited to learn. Qualifications: Bachelors in computer science and Engineering or related engineering fields 7+ years of experience delivering and operating large scale, highly available distributed systems. 5+ years of experience with Linux System Engineering 4+ years of experience with Python/Java building infrastructure Automations 2+ years of DevOps experience Strong Infrastructure troubleshooting and performance tuning skills. Experience in CICD, Cloud Computing and networking Responsibilities Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Description Associate RA ( Module 3, CMC) Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong. Job Responsibilities JOB RESPONSIBILITIES Essential Functions For non-complex submissions, independently fulfill the following responsibilities. For complex submissions, fulfill the following responsibilities under supervision and with guidance from more senior regulatory colleagues: Prepares Module 3 sections for post-approval CMC variations, renewals, annual reports, legal entity name change variations and other lifecycle maintenance activities, according to current government regulations and guidelines Prepares and submits full application or components of IND, marketing and lifecycle maintenance applications to ensure compliance with government acts and regulations. Experience of performing activities in Veeva RIMS, including creation of objectives and submission content plans, would be preferred. Undertakes information processing activities with extremely high reliability at high quality and in tight timelines according to standard processes and operating procedures. Undertake project specific activities with minimal supervision from senior colleagues within cost and time estimates/contracts. Preparation of records and/or logs and maintenance or update of regulatory databases as per Syneos Health and/or client requirements. Conducts Quality Control reviews of documents and sends out for review, tracks until final submission or delivery to client. Attends client meetings as needed and builds client relationship in support of projects and deliverables. Systematically reviews Regulatory Associates or other Senior Associate’s work, performance, and productivity tracking, coordinating with project manager and director for coordination of the project. Identifies risks to project delivery related to own workload and appropriate escalation. For identified non-complex issues, provide proposals for issue resolution. Assists in training and mentoring of team members depending upon project requirements. Maintenance of individual training records (Syneos Health or client related) and completion of all designated required training. Qualifications - External What we’re looking for MS/M.Pharm, or equivalent combination of education and experience. Minimum 6 months of experience for Regulatory Associate and minimum 1.5 years of experience for Sr Regulatory Associate role. Excellent interpersonal / communication skills. Advanced skills in Microsoft Office Applications. Hands-on experience on RIM systems such as Veeva RIMS and Trackwise, would be preferred. Strong analytical skills. Ability to work independently and to understand and carry out detailed instructions. Ability to interact with staff from multiple departments. Ability to work concurrently on projects, each with specific instructions that may differ from project to project. Fluent in speaking, writing, and reading English. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. Summary Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com Job Function Data Analytics & Computational Sciences Job Sub Function Clinical Data Management Job Category Professional All Job Posting Locations: PENJERLA, Telangana, India Job Description Integrated Data Analytics and Reporting (IDAR) Senior Analytical Monitor Position Summary The Senior Analytical Monitor is an experienced individual contributor with strong knowledge of site monitoring and Analytical Risk Based Monitoring (ARBM) practices, data analytics, methods, processes, and technologies. Empowered by technology, optimized processes and targeted data analytics, Analytical Monitors will enable Site Managers to dedicate a greater proportion of their time for meaningful engagement with sites, driving improved performance, data reliability and site satisfaction. The Senior Analytical Monitor is accountable for executing processes and activities for multiple clinical trials in conformance to all relevant laws, regulations, guidelines, policies, and procedures. They typically work with minimal direction from their functional manager. This position collaborates closely with Site Managers, other Data Management & Central Monitoring roles, & other internal partner functions and/or external service providers to achieve successful, cooperative partnerships. Principal Responsibilities Conducts activities in compliance with J&J and functional SOPs, processes and policies. May support innovation or process improvement projects which may include but are not limited to requirements development, user acceptance testing and identification of improvements to existing and new analytical tools. Facilitates smooth and effective communication, managing multiple communication streams and influencing key cross functional stakeholders. Follows agreed escalation pathways where needed. Analytical Monitor Role-Specific Responsibilities Performs analytical monitoring activities for clinical trials within assigned scope of responsibility in line with portfolio timelines and priorities, including support of execution and close-out as outlined in the end-to-end process for multiple trials, often of higher complexity. Analytical Monitors will conduct regular (fit for purpose) reviews at site and subject level that will help early detection of issues, and prevent recurrence Collaborates closely with the Site Manager and Central Monitoring Manager to action trends and signals detected at the site and subject level. Uses various systems, databases and reporting tools to identify potential risks related to site and subject level data quality, study participant safety, and compliance by identifying trends and early warning signals. Provides timely analytical data insights to support the Site Managers in making decisions on site prioritization and critical engagement. Principal Relationships Functional contacts in J&J Innovative Medicine include but are not limited to Site Managers and Local Trial Managers. Functional contacts within IDAR include but are not limited to Functional Leadership, Central Monitoring, Data Management, Data Acquisition Experts, Clinical Programmers. External contacts include but are not limited to External Service Providers. Required Education and Experience Requirements: Bachelor's degree (e.g., BS, BA) or equivalent professional experience is required, preferably in Health Sciences or Data Sciences. Advanced degrees preferred (e.g., Masters, PhD). Approximately 4 years of experience in Pharmaceutical, CRO or Biotech industry or related field or industry. Knowledge of trial site operations and study execution Strong knowledge of regulatory guidelines (e.g., ICH-GCP). Demonstrated strong understanding of data analysis and familiarity with basic statistical concepts and hands-on experience using data visualization tools Project, Issue, and risk management experience with strong ability to apply critical thinking & problem-solving skills, to drive solutions &helping to lead teams to successful outcomes. Strong experience working with technology platforms and systems used for the collection, analysis and reporting of data. Experience working in highly diverse teams within clinical research; cross-functional, global, multiregional Planning and coordination skills. Experience working with cross-functional stakeholders and leading teams in a matrix environment and partnering with/managing stakeholders. Strong leadership and communication skills (written and verbal). Ability to influence stakeholders. Excellent written and verbal communication skills (in English) Strong knowledge of clinical drug development processes Preferred Experience Working with complex data structures and reporting specifications Working with external data e.g., Safety Lab, PK, Simple Biomarkers, ECG, or similar. Possess proficiency in statistical analysis, data modelling, and data visualization techniques, or demonstrate strong knowledge in these areas. Strong Knowledge of Monitoring and Risk-based Quality Management (RBQM)/Risk-Based Monitoring (RBM) / Quality by Design (QbD) concepts

About Zolo Zolo is India’s largest and most trusted provider of fully managed co-living and student accommodation spaces. With tech-enabled solutions and a guest-first approach, Zolo is revolutionizing the way millennials and students experience shared living. We provide hassle-free, affordable, and secure living spaces with a strong emphasis on comfort, community, and convenience. About ELEVATE ELEVATE is a joint venture between Zolo and Good Host Spaces , created to manage hostel operations and deliver exceptional student living experiences on campuses across India. This vertical is focused on: Seamless hostel operations Meaningful community engagement Vibrant events that build connection and promote personal growth ELEVATE is redefining campus life by creating supportive, engaging, and enriching environments for students to thrive. Role Overview The Operations Manager – Hostel Operations will be the on-ground leader responsible for overseeing day-to-day hostel operations at the KMC Campus. This role demands a hands-on, service-oriented leader who can handle multiple stakeholders, ensure operational excellence, and manage a diverse team to deliver the best possible student living experience. Key Responsibilities Operational Management Oversee daily hostel operations, ensuring smooth functioning across facilities, housekeeping, food services, and security. Implement and monitor operational SOPs to maintain service quality. Manage vendor relationships for housekeeping, catering, and maintenance. Team & Stakeholder Management Lead, train, and motivate the on-ground operational team. Serve as the primary liaison between Zolo Scholar and KMC campus authorities. Handle student queries, escalations, and feedback with maturity and promptness. Data & Reporting Track and analyze operational data to drive efficiency and service improvements. Prepare and share regular reports on occupancy, complaints, incidents, and service quality. Ensure accurate documentation and adherence to compliance requirements. Crisis & Issue Management Be physically present during operational crises to lead resolution efforts. Take ownership of issues and ensure timely escalation only when necessary. Required Skills & Competencies Leadership Presence – Confident, approachable, and service-minded. Client Handling Ability – Skilled in managing campus authorities, students, and vendors with professionalism. Operational Expertise – Strong knowledge of facility/hospitality operations, vendor management, and compliance. Analytical Skills – Proficient in Excel and operational data interpretation. Multitasking & Problem-Solving – Ability to juggle priorities and respond quickly to issues. Communication Skills – Excellent verbal and written communication; Tulu and Kannada preferred. Qualifications & Experience Preferred: Degree/Diploma in Hospitality, Facility Management, or a related field. Minimum 4–6 years of experience in facility management, hospitality operations, or similar roles. Prior experience in hostel, campus facility, or hotel operations preferred. Why Join Us? Be the independent operations leader for a reputed medical campus. Gain exposure to large-scale facility management and stakeholder coordination. Opportunity to grow into senior operational leadership roles within ZoloStays.

The Model/Anlys/Valid Analyst II is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. Responsibilities: Develops, enhances, and validates the methods of measuring and analyzing risk, for all risk types including market, credit and operational. Also, may develop, validate and strategize uses of scoring models and scoring model related policies. Leads project in terms of development, programming, integration, testing, and validation of models. Provides analytical support on analysis and benchmarking. Prepares business as usual and ad-hoc reports in accordance with the Risk Management Teams priorities and requirements, running integrity checks on the reports and checking key numbers from other independently created reports. Participates in a project of constant improvement of risk analytics, modeling and validation systems and optimization of reports. Works on constant improvement of reporting system and optimization of Credit MIS Reports. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Demonstrated programming (SAS, SQL, Python, etc.). Knowledge of tools like VBA preferable. Basic knowledge of secured/unsecured banking products and US banking. Good communication skill to communicate technical information verbally and in writing to both technical and non-technical audiences. Proven analytical skills, with the ability to identify root causes and trends and anticipate horizon issues. Proficient in Microsoft Office (Word, Excel, and PowerPoint 2+ years experience in model implementation/validation/development preferable. Education: Bachelor’s/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Risk Management ------------------------------------------------------ Job Family: Risk Analytics, Modeling, and Validation ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Analytical Thinking, Business Acumen, Constructive Debate, Data Analysis, Escalation Management, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment, Statistics. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Job Title: Branch Manager – Operations (Healthcare/Logistics) Location: Ahmedabad / Chennai / Delhi Salary: ₹60,000 – ₹80,000 per month Experience: 5 to 7 Years Industry: Healthcare, Logistics, E-commerce, Pharmaceuticals Job Summary We are hiring a Branch Manager to oversee day-to-day operations at our ADS Centre. The ideal candidate will manage cross-functional teams, improve operational efficiency, and ensure high service standards. This is a leadership role in operations, logistics, warehouse management, and customer service. Key Responsibilities Strategic Operations Management Support business strategy implementation with HO team Drive process improvements and operational efficiencies Develop and maintain SOPs and workflow policies Team & Resource Management Lead operations, logistics, warehouse, and pharmacy teams Train new and existing staff; monitor team performance Ensure team motivation, accountability, and collaboration Manage resource planning and cost control Communication & Coordination Resolve internal and external quality or service issues Collaborate with cross-functional teams and departments Maintain attention to detail in execution and planning Handle escalations and act as key customer contact Risk & Compliance Management Identify operational risks and implement mitigation strategies Ensure business continuity and compliance with standards Customer Experience & Vendor Management Resolve customer complaints and service issues Oversee order fulfilment, returns, grievances, and settlements Maintain relationships with key vendors and service providers Qualifications Bachelor’s degree in Business, Operations, or relevant field Master’s preferred; B. Pharm/D. Pharm is an added advantage 5–7 years of relevant experience in operations/logistics/healthcare Proven team management and leadership abilities Strong problem-solving, analytical, and communication skills Keywords: Branch Manager, Operations Manager, Logistics Manager, Warehouse Operations, Healthcare Logistics, Team Leader, E-commerce Operations, Fulfillment Centre, Risk Management, Customer Service Manager, Ahmedabad Jobs, Chennai Jobs, Delhi Jobs, Pharma Jobs, Supply Chain Apply now to join a fast-growing and dynamic operations environment. Skills: customer experience,strategy,compliance,staff training,warehouse operations,risk management,b.pharm,grievances,customer contact,healthcare industry,problem solving,e-commerce,d.pharm,coordination,customer service,process improvement,operations management,logistics,leadership,resource planning,problem-solving,team leadership,operations,communication,communication skills,escalation,branch management,risk assessment,team performance,pharmaceutical industry,mitigation strategies,warehouse management,vendor management,team management,logistics management,analytical skills,healthcare,management

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At SCIEX, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust. Learn about the Danaher Business System which makes everything possible. The Service Operations Manager is responsible f or ensuring high-quality service support, operational efficiency, and customer satisfaction. Key responsibilities typically include: This position reports to the Service Director and is part of the Service Department located in MUMBAI and will be an on-site role. In this role, you will have the opportunity to: Lead and manage the service operations team to ensure efficient and high-quality support to Field service team, including Call Management, Remote Support, Parts management, Process implementation and administrative functions. Develop and implement robust end-to-end processes that enhance efficiency, reduce downtime, and maximize system availability for customers. Managing service delivery for Authorized Service Partners for installations, preventative maintenance, break/fix activities, and performing regular Audits for ASP Manage reporting and metrics related to service operations and Field Service performance from SFDC platform to provide actionable insights to senior management. Coordinate with cross-functional teams such as sales, service, and after market to ensure seamless service operations and customer satisfaction. Also work with Supply chain team to oversee inventory control and vendor management related to service parts and logistics. Collaborating with regional and global teams to implement best practices, drive service innovation, and ensure consistent support standards across markets. Developing and maintaining strong customer relationships, acting as an escalation point for complex service issues, and ensuring rapid resolution of customer concerns Ensuring compliance with company policies, safety standards, and regulatory requirements relevant to service operations Required Skills and Qualifications: B.Tech / M.Tech, preferably with MBA with at least 10 years of successful field service operations experience Background or understanding of technical service environments, preferably in life sciences, diagnostics, or analytical instrumentation sectors. Strong leadership and team management experience in back office or service operations. Proficiency with data management, reporting tools, and enterprise software (e.g. SAP, Oracle, SFDC, ERP systems). Ability to coordinate multiple projects and meet deadlines in a fast-paced environment. Strong communication and interpersonal skills to liaise effectively with internal teams and customers. SCIEX, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com.

Our purpose at Avient Corporation is to be an innovator of materials solutions that help our customers succeed while enabling a sustainable world. Innovation goes far beyond materials science; it’s powered by the passion, creativity, and diverse expertise of 9,000 professionals worldwide. Whether you’re a finance wizard, a tech enthusiast, an operational powerhouse, an HR changemaker, or a trailblazer in materials development, you’ll find your place at Avient. Join our global team and help shape the future with sustainable solutions that transform possibilities into realities. Your unique perspective could be the key to our next breakthrough! Job Summary We are seeking a dynamic and experienced professional to join our team as an Application Development Technical Specialist. The primary responsibility of this role is to work with customers and business teams to lead new applications, generate specifications, and replicate successful applications across local and global markets. In addition, the candidate will introduce new products to customers, work closely with the global team on grade translation, technology transfer, and knowledge building, and address customer processes and complaints. Responsibilities also include designing and developing demo tools, publishing technical bulletins on successful applications, conducting application-related testing, providing training on Avient materials, and modifying grades to meet customer requirements. Furthermore, active participation in resolving customer complaints is essential. The role involves assisting R&D and sales teams through comprehensive testing plans, procedures, data analysis, and effective communication of results with customers. The ideal candidate should possess 4–6 years of customer-facing experience in technical service and application development, strong analytical skills, and the ability to manage complex projects across diverse teams. Essential Duties & Responsibilities Lead customers and business teams in generating new business through application development, process optimisation, replication, and specification wins. Develop formulations for new applications in accordance with customer specifications, quality standards, and operational goals. Document and prepare product specifications, integrating Avient products and services into customer applications Provide technical support to customers and commercial teams before and after sales, including application guidance, specification interpretation, process guidelines, and technical presentations. Troubleshoot processing challenges and address customer complaints; investigate and resolve issues using a pragmatic, scientific approach, ensuring timely responses to customers without escalation. Create technical data sheets Lead and coordinate plant technical trials and transfers; process testing plans, data analysis, and communication of results. Develop demo tools and value-selling tools for customers. Publish technical bulletins of successful application. Act as a reservoir of technical information, bringing the voice of customers to new technology introduction teams or supporting commercial teams with new product trials and customer feedback. Participate in the scale-up process and provide support to the plant team as needed Ensure all activities align with safety & health principles, proactively fostering a safe working environment and assessing potential hazards, while adhering to ethical business policies. Understand customer needs and technical specifications to select the right material solutions based on functional and service requirements. Willingness to travel across India on short notice, up to 40% travel time. Other projects and duties as assigned. Education And Experience Master's degree in Polymer Science/Engineering, Material Science, or a related field. B. Tech with relevant experience will also be considered. 4-6 years of experience in a customer-facing role, with extensive exposure to polymer processing methods, particularly extrusion and injection moulding. In-depth knowledge of engineering plastics and thermoplastic elastomers. Industry awareness in healthcare, automotive, or consumer sectors is highly desirable. Exceptional oral, written communication, and presentation skills. Additional Requirements Strong business acumen and analytical mindset. Self-motivated with the ability to work with minimal supervision. Exceptional oral, written communication, and presentation skills. Complex problem-solving skills, adept at translating customer needs into solutions. High technical aptitude. Team player with a proactive attitude. Excellent organisational skills. Physical Demands Requires standing and sitting for extended periods of time, talking and listening. Must be able to walk and use hands. Occasionally requires bending, stooping, climbing ladders and stairs. May occasionally be required to lift, push or pull up to 50 pounds. Typically, work is in a manufacturing environment where noise level is loud. Generally, requires the use of personal protective equipment such as safety glasses, safety shoes, hearing protection, hard hat, respiratory protection. Exposure to outside weather conditions is routine. May be exposed to working in extreme heat and humidity. May also be exposed on occasion to dust or fumes. Environmental, Health, Safety, & Security (EHS&S) Requirements Avient integrates EHS&S into all aspects of our operations. Each position at Avient is responsible for complying with all applicable EHS&S requirements. Additionally, employees and management are responsible for reporting all EHS&S incidents immediately to ensure we keep EHS&S a priority within the organisation. Security includes physical security and cyber security. We believe that all of our global employees are leaders and that the six most important behaviors for driving our strategy and culture are the same no matter if an employee is a leader of self, a leader of others, or a leader of the business. By playing to win, acting customer centric, driving innovation and profitable growth, collaborating seamlessly across Avient, and motivating and inspiring and developing others and yourself you will accelerate your ability to achieve Avient’s strategic goals, to meet our customer needs, and to accomplish your career goals. At Avient, we believe a wide variety of thoughts, ideas and backgrounds gives us the creativity to be successful in a rapidly changing world. In support of this, we stress equality of opportunity for all qualified individuals in accordance with applicable laws. Decisions on hiring, promotion, development, compensation or advancement are based solely on a person’s qualifications, abilities, experience and performance. Avient is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran’s status, or other legally protected classification in accordance with applicable federal, state and local law. If you need an accommodation because of a disability to complete an online application, please contact the Avient HR Team by emailing, ApplicationAccommodation@Avient.com.

About Sun Pharma: Sun Pharmaceutical Industries Ltd. (Sun Pharma) is the fourth largest specialty generic pharmaceutical company in the world with global revenues of US$ 5.4 billion. Supported by 43 manufacturing facilities, we provide high-quality, affordable medicines, trusted by healthcare professionals and patients, to more than 100 countries across the globe. Job Summary We are seeking an experienced Data Backup Manager (Administrator) to manage and execute data backup, restoration, and disaster recovery operations across a hybrid cloud infrastructure. This role is pivotal in ensuring data protection, integrity, availability , and regulatory compliance within highly regulated environments such as Pharma, Healthcare, and BFSI . The ideal candidate will have hands-on experience managing backup platforms across on-premises and cloud environments , strong technical proficiency with tools such as Actifio, Veritas, Commvault, Rubrik, Veeam , and familiarity with GxP, 21 CFR Part 11 , and audit requirements. The role also requires a sound understanding of virtualization, storage, cloud backup , and data classification and resiliency . Roles and Responsibilities Backup & Restore Operations Manage daily operations of enterprise backup solutions, including scheduling, monitoring, and validating backup jobs. Perform regular data restore testing to verify RTO/RPO compliance. Handle escalation and resolution of backup failures, job exceptions, and system issues. Administer tape backup and archival management , including encryption, vaulting, and lifecycle tracking. Technical Platform Management Administer hybrid backup platforms across VMware/Hyper-V , SAN/NAS storage, and cloud providers (AWS, Azure, GCP). Implement and manage cloud-based backup services and immutable storage for ransomware protection. Create and maintain HLDs/LLDs , SOPs, validation scripts, and compliance documentation. Compliance, Audit & Validation Ensure all backup systems and operations align with GxP , 21 CFR Part 11 , HIPAA , and corporate audit standards. Participate in internal and external audits and assist in the preparation of documentation and evidence. Maintain system validation lifecycle documentation for regulated applications. Data Governance & Resiliency Implement data classification , tagging, and backup policies based on sensitivity and criticality. Support business continuity and DR planning by ensuring recoverability of mission-critical data. Monitor storage usage trends and manage data archival and retention strategies. Project & Vendor Coordination Collaborate with infrastructure and application teams for backup onboarding of new systems. Support the Backup Lead in preparing RFPs, RFIs, BOMs, and project execution activities. Interface with OEMs and vendors to ensure service delivery, upgrades, patching, and compliance. Reporting & Stakeholder Communication Generate and share weekly/monthly backup performance and compliance reports. Maintain dashboards and documentation for internal IT teams and external auditors. Provide input to leadership on capacity planning, license utilization, and upgrade planning Job Scope: Internal Interactions (within the organization) : IT Functional Team across globe External Interactions (outside the organization) : Vendors & OEM’s Geographical Scope : Global Job Requirements Educational Qualification : Bachelor’s degree in Computer Science, Information Technology, or a related field Specific Certification : Certification & Trainings on following technology domains: Certifications such as Veeam VMCE, Commvault Professional, Veritas Certified Specialist, AWS/Azure/GCP cloud certifications, or equivalent. Project management certification (PMP, PRINCE2) and familiarity with ITIL. Experience in regulated industries: Pharma, Healthcare, BFSI. Familiarity with data classification tools, encryption methods, and DLP policies. Knowledge of data immutability, air-gapping strategies, and ransomware recovery best practices. Required Qualifications 8–10 years of relevant experience in data backup administration and recovery Hands-on expertise with at least 3–4 major backup platforms: Actifio, Veritas, Commvault, Rubrik, Veeam, Google Cloud Backup Solid experience in virtualization platforms , SAN/NAS/Object storage systems Strong understanding of tape and cloud archival , data classification , immutability , and resiliency strategies Knowledge and experience in regulated environments with compliance standards such as GxP, 21 CFR Part 11, HIPAA, ISO 27001 Proactive and analytical mindset with a passion for operational excellence. Strong troubleshooting skills and attention to detail. Selection Process: Interested Candidates are mandatorily required to apply through the listing on Jigya. Only applications received through Jigya will be evaluated further. Shortlisted candidates may need to appear in an Online Assessment and/or a Technical Screening interview administered by Jigya, on behalf on Sun Pharma Candidates selected after the screening rounds will be processed further by Sun Pharma

About Sun Pharma: Sun Pharmaceutical Industries Ltd. (Sun Pharma) is the fourth largest specialty generic pharmaceutical company in the world with global revenues of US$ 5.4 billion. Supported by 43 manufacturing facilities, we provide high-quality, affordable medicines, trusted by healthcare professionals and patients, to more than 100 countries across the globe. Job Summary We are seeking an accomplished and strategic Senior Domain Lead to oversee enterprise email and collaboration systems, Active Directory (AD), Identity & Access Management (IDAM), and their security and cloud integrations. The role focuses on end-to-end management and security governance across hybrid environments, ensuring scalable, secure, and compliant digital identity and collaboration infrastructure. Roles and Responsibilities 1. Infrastructure & Operations Management Manage daily operations for Microsoft 365 (Exchange Online, Teams, SharePoint), Active Directory (on-prem and Azure AD), and domain services. Ensure stability and performance of hybrid AD and collaboration systems through proactive monitoring and incident management. Maintain internal and public DNS, DHCP, certificates, and domain name configurations. 2. Identity & Access Management (IDAM) Own the implementation and operation of IDAM platforms supporting user lifecycle management, access provisioning, and deprovisioning. Design and manage SSO, MFA, conditional access , and privileged access controls (PAM) using tools like Azure AD, SailPoint, or Saviynt. Ensure proper RBAC models, access certifications, and policy enforcement across systems. 3. Email & AD Security Strengthen security posture of email systems by configuring and maintaining anti-phishing, DLP, spam filtering, and encryption tools (e.g., Microsoft Defender for Office 365, Mimecast, Proofpoint). Implement and maintain DMARC, DKIM, SPF , and secure mail flow policies. Lead AD security hardening , including Tiered Administration, Kerberos policies, ACL reviews, and delegation best practices. Enforce least privilege , admin account separation , and monitoring of high-privilege actions (via SIEM or native auditing tools). Partner with SOC and Security teams to respond to identity and email-related threats or incidents. 4. Cloud Integration & Identity Governance Administer and secure cloud identity solutions across Azure, Microsoft 365, and third-party SaaS platforms. Align hybrid AD and Azure AD with cloud security frameworks and Zero Trust principles. Manage B2B/B2C identities, OAuth/SAML integrations, and conditional access policies for external partners. 5. Projects & Transformation Lead initiatives such as: Email platform migration or consolidation (e.g., from on-prem to M365), Deployment of IDAM platforms, Secure collaboration tool rollouts, Cloud-first identity transformations. Define project scope, success metrics, resource plans, and stakeholder engagement strategy. 6. Compliance, Governance & Risk Management Define and maintain governance frameworks for collaboration, identity, and directory services. Ensure alignment with compliance standards (e.g., GDPR, ISO 27001, HIPAA, SOX). Conduct periodic access reviews, admin audits, and mailbox permissions checks. Own documentation, runbooks, and policy lifecycle management. 7. Vendor & License Management Manage third-party service providers and tools across email security, cloud identity, and collaboration suites. Oversee licensing, renewals, and performance reviews. Evaluate and onboard new solutions as per evolving enterprise needs. 8. Leadership & People Management Lead a team of email, AD, cloud, and IDAM specialists. Assign responsibilities, set goals, and promote cross-skilling and upskilling. Ensure availability through structured support models, escalation procedures, and documentation. Job Requirements Educational Qualification : Degree or appropriate professional qualification Specific Certification : Certification & Trainings on following technology domains: Microsoft Certified: Enterprise Administrator Expert Microsoft Certified: Identity and Access Administrator Associate Azure Administrator / Security Engineer Associate Certified Information Systems Security Professional (CISSP) – optional but a plus ITIL Foundation / Intermediate Project Management Certification (PMP / Prince2) Experience : 12 - 15 Years Skills Technical Skills: Microsoft 365 administration: Exchange, Teams, SharePoint, Defender for O365 Hybrid AD and Azure AD, including AD Connect, GPOs, DNS, DHCP PowerShell scripting for automation and reporting Identity tools: SailPoint, Okta, Saviynt, Azure AD Premium Email security protocols: SPF, DKIM, DMARC Email filtering & security: Defender, Mimecast, Proofpoint AD security best practices and hardening (LAPS, tiering, auditing) Cloud identity and app integration (OAuth, SAML) Experience of running bigger projects Experience of AD consolidation Experience of IDAM rollout Experience of getting acquired companies email, AD, identity platform integration Experience of Microsoft O365 rollout, MDM and email security Soft Skills: Strong leadership, communication, and cross-functional collaboration High attention to detail, especially around security and compliance Problem-solving under pressure and with complex systems Strategic thinking with a proactive mindset toward continuous improvement Pharma industry experience is an advantage.

Key Responsibilities Create a customer Survey - speak to all our key customers and understand from them issues that they face Create a Supplier Survey - speak to all medical representative managers understand issues from them and formulate a process to improve the same Internal Survey- create a survey for branch to HO for better internal communication Start to list down number of orders in a branch wear a query has been raised and our response time on the same Every major customer has to be met once a quarter - branch manager has to visit and a detailed visit plan has to be made per branch Work closely with quality department to make sure a quality check is done at the stock room before goods are dispatched Customer service representatives in the order management team need to be trained Set up regular calls with our key customers - make sure an escalation matrix is in place and attend all calls Monitor churn rate Monitor repeat purchase rate Location - Andheri, Sakinaka Mumbai Qualifications & Skills Bachelor's degree in business administration, operations management, or a related field Experience in customer experience, customer success, or a similar role Strong interpersonal and communication skills. Excellent analytical skills, problem-solving abilities and a customer-first mindset Skills: communication skills,interpersonal skills,customer success,analytical skills,customer experience,problem-solving abilities,management,communication

Key Responsibilities Role Background This is a support engineer role plays a critical role in Cyber Security Technologies (CST) domain, specifically to manage Data Leakage Prevention and Vulnerability Management. This role is responsible for proactively safeguarding sensitive data, ensuring compliance with security policies, and managing lifecycle of vulnerabilities across production environments. The candidate need to work in 24*7 rotational support model, the role demands real-time monitoring, alert analysis, incident response, and escalation handling to protect the bank’s infrastructure. The engineer collaborates closely with the engineering team, SREs, Automation and Platform teams to ensure data confidentiality, integrity and availability are maintained at all times. Supporting applications IP Applications: Proofpoint Email DLP (SAAS and On Prem) [ MS Purview , DDDC, IRM, MCAS ] CAT Applications: Sona type Nexus , Qualys Guard, Container Security, S-SAS Impact of not having the backfill Without a dedicated DLP engineer, policy tuning, alert response, and incident triage may be delayed or missed, increasing the likelihood of undetected data and exfiltration. Compliance failures may occur and deviations with necessary ICS controls which has been put in place. Delays in Vulnerability scanning, patch tracking, and remediation MTTR may be longer for any security incidents or email related issues which is caused by Proofpoint DLP. Application availability and stability impact due to inadequate monitoring leading to service disruptions. Will be unable to rotate engineers across 24*7 support. Chances of BAU impact as multiple applications are handled in IP and CAT domains. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Qualifications At least 3-4 years hands-on experience preferably with DLP solutions and vulnerability management. Demonstrated experience in managing production server security in 24*7 support models. Experience working in Service now, ITSM tools or SOC environments is a strong plus. Any industry certifications such as Comp TIA Security + or equivalent preferred Skills And Experience Technical Skills Data Leakage Prevention (DLP) Hands-on experience with DLP tools in On-Prem and Cloud (Proofpoint DLP, Microsoft Purview preferred). Response to DLP incidents Understanding of data classification and Information rights management Vulnerability Management Experience with tools such as Qualys, SonaType Nexus Repository, Aqua Patch management workflows. Risk prioritization based on CVSS scoring and asset criticality. Ability to correlate vulnerabilities with business impact. Operating Systems Strong knowledge of Linux and Windows Server environments Technical Skills Scripting skills preferred (e.g., Rundeck, Python) COP Tools, ITRS Network & security Basic understanding of firewalls and firewall rules Documentation & Reporting Creating incident and compliance reports Maintaining SOPs and playbooks for common security events or other technical issues About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Role Responsibilities: Provide project management across cross-process teams to ensure successful delivery of assigned projects Responsible for Digital ERP manufacturing and Warehousing Solutions required to support all Pfizer Manufacturing plants focused on the APAC region Drive deliverables like test planning and execution for assigned project in the Warehouse Management and Manufacturing area Support ERP EWM and WMS solutions in collaboration with business and Digital stakeholders. Design, configure, and develop solutions to support Plant operations using technologies such as SAP EWM / MM / PP Responsible for solution delivery, solution availability, user experience, continuous improvements for all ERP Manufacturing and Warehousing solutions. Assist with creation of training guide and user communication for new functionality Communicate effectively with stakeholders at various locations, focused on but not limited to APAC region, to ensure that they are adequately informed about the status of requests submitted by them and are kept abreast on progress made and issues encountered. Take responsibility for the deliverables and ensure cost and timeline commitments made to the business are adhered Stay abreast of new technology trends and look for ways to apply new technologies where applicable Engage with cross functional teams including key business stakeholders within Pfizer Global Supply (PGS) and Digital colleagues specially with MES and external Warehouse management systems, to contribute to the business process and system development life cycle. Execute and manage testing lifecycle of new developments including but not limited to SAP PP, WM, QM, MM and SAP Fiori. Basic Qualifications: Bachelor’s degree in computer science, Engineering or Supply Chain degree and 5 years of relevant experience 7 years' experience in IT system design and/or delivery, 3+ years in Pharma or business process experience Business process knowledge of Manufacturing and warehousing operations of large plants At least 5 years of experience working on SAP Production Planning and Warehouse Management modules, plus very good knowledge of interfaces with MES and Warehouse management systems. Knowledge and experience in SAP Extended Warehouse Management (EWM) IDOCS and integration points with Materials Management, Process Order Execution and Warehouse Management. Experience in S4 Hana will be preferable. Demonstrable experience in software development lifecycles using agile principles and DevOps practices A thorough understanding of system GMP /GDP requirements in detailed knowledge of IT system design and the maintenance lifecycle in GMP environments. Knowledge or familiarity with the production support process, including tasks, escalation routes, communications, and other related activities Proven track record of a successful team lead and solution design. Excellent written and verbal communication skills, with the ability to communicate with business and technical people alike Excellent presentation and facilitation skills, with the ability to interact with various levels of management Excellent organization and problem-solving skills Excellent leadership and project management skills Quick learner. Demonstrate initiative and ownership. Ability to operate in a global multi-cultural environment of time zones and requirements High degree of business process acumen understanding the life cycle of product creation (Plan, Source, Make, Deliver, Return). Preferred Qualifications SAP Quality Management and industry experience Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. Physical/Mental Requirements Able to manage contract resources if needed. Mentally strong, able to communicate well and work with Teams. Non-standard Work Schedule, Travel Or Environment Requirements Travel as needed PHYSICAL/MENTAL REQUIREMENTS Able to communicate and work with teams Non-standard Work Schedule, Travel Or Environment Requirements 20% Travel as needed Work Location Assignment: On Premise Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Information & Business Tech

Responsibilities Strategy Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC controls. Business Support relevant stakeholders by managing and closing cases inline with group defined CAD Provide relevant feedback on cutovers, project go lives and systemic migrations Provide relevant feedback on process notes and DOIs Provide required MIS and data to assist in any reporting as may be required to the respective team leads Processes Manage and/or resolve Transaction Monitoring (TM) alerts/cases including Automated cases, Credit Card, TBML and Manual Cases. Follow the TM Group and Country DOI to process risk events in line with Assess, Analyse, Act (AAA) process and refer/escalate potential suspicious/complex cases that require escalation to ACT Assess and raise RFIs wherever required Conduct further analysis and escalations using knowledge about complex products Assist in implementing and learning of Group and FCC processes/DOIs. Assist in MI Reporting, tracking of team productivity, case allocations, etc. Provide relevant updates as required on outstanding numbers, closures etc as inputs to various governance forums. Provide feedback on Group DOIs, Country addendums Participate in UAT, testing, and go live of projects time to time Have thorough understanding of the banks TM systems, CDD systems and other source systems related to TM People & Talent Provide mentorship to new joiners to team dynamics is maintained. Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Collaborate with training teams to input to training curriculum to support closing of capability gaps Risk Management Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations. Inform the respective team leads of any events which may have potential regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased. Analyse significant financial crime risk events (e.g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and highlighted to the team leads where-ever required Apply Group and FCC policies and processes (AML surveillance, transaction monitoring , risk assessment) to manage risks. Governance Track significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation and evidence of issue closure where necessary. Propose control improvements, enhancements and simplifications where appropriate. Support all control checks undertaken by FCC under the Operational Risk Framework (ORF) and provide related MI for the same Periodic reporting and timely escalation of significant risks and issues arising from FCC Monitoring and Assurance activities and assist with related MI to achieve the same Be accountable for identification and escalation of potential risks and issues to the team leads for further escalation through appropriate governance channels and the Quality Assurance framework. Assist in tracking and remediation of surveillance and investigations related regulatory findings. Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations and assist with building training material for enhancing team learning Collate, analyse and interpret data in reports as required for relevant governance/risk committees. Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and assist in remediation as required Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the CFCC to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders Head FCC FCC Case Investigation Team / Leads. Regional Control Team Internal and External reviewers Other Responsibilities Embed Here for good and Group’s brand and values in CFCC, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats) Our Ideal Candidate 2 to 5 years of relevant work experience in the following areas: Transaction Monitoring / TBAML / Sanctions and screening surveillance skills Analysis skills: able to analyze data, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely. Banking: knowledge in terms of customers, products and transactions Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude. Excellent communication in English (articulation and writing). CAMS, CAME, certifications preferred Skills And Experience AML Knowledge Communication Skills Do the right thing: Be brave, be the change; Think client; Live with integrity Never Settle: Continuously improve and innovate; Simplify; Learn from your successes and failures Better together: See more in others; How can I help? Build for the long term About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Responsibilities Strategy Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC controls. Business Support relevant stakeholders by managing and closing cases inline with group defined CAD Provide relevant feedback on cutovers, project go lives and systemic migrations Provide relevant feedback on process notes and DOIs Provide required MIS and data to assist in any reporting as may be required to the respective team leads Processes Manage and/or resolve Transaction Monitoring (TM) alerts/cases including Automated cases, Credit Card, TBML and Manual Cases. Follow the TM Group and Country DOI to process risk events in line with Assess, Analyse, Act (AAA) process and refer/escalate potential suspicious/complex cases that require escalation to ACT Assess and raise RFIs wherever required Conduct further analysis and escalations using knowledge about complex products Assist in implementing and learning of Group and FCC processes/DOIs. Assist in MI Reporting, tracking of team productivity, case allocations, etc. Provide relevant updates as required on outstanding numbers, closures etc as inputs to various governance forums. Provide feedback on Group DOIs, Country addendums Participate in UAT, testing, and go live of projects time to time Have thorough understanding of the banks TM systems, CDD systems and other source systems related to TM People & Talent Provide mentorship to new joiners to team dynamics is maintained. Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Collaborate with training teams to input to training curriculum to support closing of capability gaps Risk Management Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations. Inform the respective team leads of any events which may have potential regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased. Analyse significant financial crime risk events (e.g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and highlighted to the team leads where-ever required Apply Group and FCC policies and processes (AML surveillance, transaction monitoring , risk assessment) to manage risks. Governance Track significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation and evidence of issue closure where necessary. Propose control improvements, enhancements and simplifications where appropriate. Support all control checks undertaken by FCC under the Operational Risk Framework (ORF) and provide related MI for the same Periodic reporting and timely escalation of significant risks and issues arising from FCC Monitoring and Assurance activities and assist with related MI to achieve the same Be accountable for identification and escalation of potential risks and issues to the team leads for further escalation through appropriate governance channels and the Quality Assurance framework. Assist in tracking and remediation of surveillance and investigations related regulatory findings. Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations and assist with building training material for enhancing team learning Collate, analyse and interpret data in reports as required for relevant governance/risk committees. Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and assist in remediation as required Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the CFCC to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders Head FCC FCC Case Investigation Team / Leads. Regional Control Team Internal and External reviewers Other Responsibilities Embed Here for good and Group’s brand and values in CFCC, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats) Our Ideal Candidate 2 to 5 years of relevant work experience in the following areas: Transaction Monitoring / TBAML / Sanctions and screening surveillance skills Analysis skills: able to analyze data, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely. Banking: knowledge in terms of customers, products and transactions Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude. Excellent communication in English (articulation and writing). CAMS, CAME, certifications preferred Skills And Experience AML Knowledge Communication Skills Do the right thing: Be brave, be the change; Think client; Live with integrity Never Settle: Continuously improve and innovate; Simplify; Learn from your successes and failures Better together: See more in others; How can I help? Build for the long term About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job Summary Strategy Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC controls. Business Support relevant stakeholders by managing and closing cases inline with group defined CAD Provide relevant feedback on cutovers, project go lives and systemic migrations Provide relevant feedback on process notes and DOIs Provide required MIS and data to assist in any reporting as may be required to the respective team leads Processes Manage and/or resolve Transaction Monitoring (TM) alerts/cases including Automated cases, Credit Card, TBML and Manual Cases. Follow the TM Group and Country DOI to process risk events in line with Assess, Analyse, Act (AAA) process and refer/escalate potential suspicious/complex cases that require escalation to ACT Assess and raise RFIs wherever required Conduct further analysis and escalations using knowledge about complex products Assist in implementing and learning of Group and FCC processes/DOIs. Assist in MI Reporting, tracking of team productivity, case allocations, etc. Provide relevant updates as required on outstanding numbers, closures etc as inputs to various governance forums. Provide feedback on Group DOIs, Country addendums Participate in UAT, testing, and go live of projects time to time Have thorough understanding of the banks TM systems, CDD systems and other source systems related to TM Key Responsibilities People & Talent Provide mentorship to new joiners to team dynamics is maintained. Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Collaborate with training teams to input to training curriculum to support closing of capability gaps. Risk Management Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations. Inform the respective team leads of any events which may have potential regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased. Analyse significant financial crime risk events (e.g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and highlighted to the team leads where-ever required Apply Group and FCC policies and processes (AML surveillance, transaction monitoring , risk assessment) to manage risks. Governance Track significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation and evidence of issue closure where necessary. Propose control improvements, enhancements and simplifications where appropriate. Support all control checks undertaken by FCC under the Operational Risk Framework (ORF) and provide related MI for the same Periodic reporting and timely escalation of significant risks and issues arising from FCC Monitoring and Assurance activities and assist with related MI to achieve the same Be accountable for identification and escalation of potential risks and issues to the team leads for further escalation through appropriate governance channels and the Quality Assurance framework. Assist in tracking and remediation of surveillance and investigations related regulatory findings. Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations and assist with building training material for enhancing team learning Collate, analyse and interpret data in reports as required for relevant governance/risk committees. Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and assist in remediation as required. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the CFCC to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Head FCC FCC Case Investigation Team / Leads. Regional Control Team Internal and External reviewers Other Responsibilities Embed Here for good and Group’s brand and values in CFCC [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills And Experience AML Knowledge Communication Skills. Qualifications 2 to 5 years of relevant work experience in the following areas: Transaction Monitoring / TBAML / Sanctions and screening surveillance skills Analysis skills: able to analyze data, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely. Banking: knowledge in terms of customers, products and transactions Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude. Excellent communication in English (articulation and writing). CAMS, CAME, certifications preferred Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

Job Title: Payment Operations Lead – Stripe, PayPal, Bank Transfers Location: Bandra, Mumbai (On-site) Salary: ₹60,000 per month Type: Full-Time About Us We are a fast-growing digital commerce platform transforming how creators, entrepreneurs, and businesses connect, sell, and scale. With a rapidly expanding marketplace ecosystem, we are committed to delivering seamless experiences for both buyers and sellers. Payments are at the core of our operations, ensuring smooth and secure financial flows across all touchpoints. Position Overview We are seeking a highly detail-oriented and analytical Marketplace Payments Manager to manage and optimize payment operations across our platform. In this role, you will be responsible for end-to-end payment workflows, seller and vendor pay-outs, financial reconciliations, and ensuring regulatory compliance. You will collaborate closely with finance, compliance, product, and engineering teams to support seamless payment execution and continuous process improvement. Key Responsibilities Payment Operations Management Handle daily, weekly, and monthly payment cycles, including buyer transactions, seller pay-outs, refunds, and chargebacks. Oversee all marketplace payment activities ensuring timeliness and accuracy. Vendor Payment Execution Manage vendor/seller disbursements through platforms like Stripe Connect, PayPal Pay-outs, and direct bank transfers. Ensure seamless settlement processes and payment tracking. Reconciliation and Financial Reporting Conduct full-cycle reconciliations between platform data, bank statements, and payment gateways. Generate and deliver regular financial reports for internal and external stakeholders. Payment Gateway Oversight Work with product and engineering teams to integrate and maintain payment gateways. Monitor system uptime, transaction success rates, and troubleshoot payment failures. Fraud Detection and Risk Compliance Monitor transactions for suspicious activity or anomalies. Coordinate with risk and compliance teams to maintain KYC/AML protocols. Process Optimization and Automation Evaluate and improve payment processes for speed, accuracy, and scalability. Implement tools and strategies to streamline workflows. Stakeholder Support and Escalation Handling Act as the primary contact for resolving payment-related issues across customer support, vendors, and internal departments. Required Skills And Qualifications Minimum 3 years of experience in payment operations, fintech, marketplace finance, or ecommerce. In-depth knowledge of payment systems, payment gateways, and pay-out mechanisms (ACH, wire transfers, digital wallets, etc.). Strong understanding of reconciliation processes and financial reporting standards. Hands-on experience with platforms like Stripe, Adyen, PayPal, or equivalent. Proficient in Excel or Google Sheets (SQL knowledge is a plus). High attention to detail with the ability to manage large data sets and multiple priorities. Strong written and verbal communication skills. Awareness of financial regulations, including PCI compliance, KYC, and AML standards. Preferred Qualifications (Nice To Have) Experience scaling payment operations in a start-up or high-growth environment. Exposure to international payment processing, multi-currency transactions, or tax handling. Familiarity with finance tools such as NetSuite, QuickBooks, or integrated payment dashboards. Why Work With Us? Be part of a rapidly growing and innovative marketplace company. Play a key role in shaping and scaling core payment infrastructure. Collaborate with high-performing teams across product, tech, and operations. Competitive compensation, career growth opportunities, and a flexible work culture. Skills: marketplace finance,financial reporting,payment systems,data management,compliance,kyc,communication,ach,quickbooks,google sheets,risk compliance,marketplace payments,payment operations,electronic payment processing,wire transfers,foreign currency transactions,paypal,process optimization,digital wallet,fraud detection,pay-out mechanisms,payment gateways,integrated payments dashboard,vendor payments,pci compliance,fintech,financial regulation,aml,excel,payout mechanisms,pay-out,escalation resolution,vendor payment,stripe,connect,bank reconciliation,stakeholder support,sql,international payment,operations,adyen,payment operations management,payments,financial reporting standards,multi currency transaction,communication skills,pay,financial regulations,netsuite,payment gateway management,tax,automation,finance,compliance pci,pci,ecommerce,startup experience,dashboard,reconciliation processes

Role Responsibilities: Provide project management across cross-process teams to ensure successful delivery of assigned projects Responsible for Digital ERP manufacturing and Warehousing Solutions required to support all Pfizer Manufacturing plants focused on the APAC region Drive deliverables like test planning and execution, cutover plan for large project Design and develop ERP manufacturing solutions in collaboration with business and Digital stakeholders. Develop and manage project plans, including spend, resourcing and deliverables to design, configure, and develop solutions to support Plant operations using technologies such as SAP standard configuration, SAP Production planning and execution and Warehouse management Maintain long term/short team Plan of Record (POR) for all ERP enhancement in ERP Manufacturing & Warehousing Solutions Responsible for solution delivery, solution availability, user experience, continuous improvements for all ERP Manufacturing and Warehousing solutions. Assist with creation of training guide and user communication for new functionality Expertise in Pfizer’s Plant network global model template focusing on manufacturing operations. Communicate effectively with stakeholders at various locations globally to ensure that they are adequately informed about the status of requests submitted by them and are kept abreast on progress made and issues encountered. Serve as a Project Manager for bigger projects and serve as a coach to the contractors on smaller projects. Take responsibility for the deliverables and ensure cost and timeline commitments made to the business are adhere. Develop cost estimates for projects, create spend forecast and maintain project financial details in Pfizer internal tools and project portfolio systems. Stay abreast of new technology trends and look for ways to apply new technologies where applicable Engage with cross functional teams including key business stakeholders within Pfizer Global Supply (PGS) and Digital colleagues specially with MES and external Warehouse management systems, to contribute to the business process and system development life cycle. Execute and manage testing lifecycle of new developments including but not limited to SAP PP, WM, QM, MM and SAP Fiori. Basic Qualifications: Bachelor’s degree in computer science, Engineering or Supply Chain degree and 10 years of relevant experience 10 years' experience in IT system design and/or delivery, 5+ years in Pharma or business process experience Business process knowledge of Manufacturing and warehousing operations of large plants At least 10 years of experience working on SAP Production Planning and Warehouse Management modules, plus very good knowledge of interfaces with MES and Warehouse management systems. Knowledge and experience in SAP Extended Warehouse Management (EWM) is preferred IDOCS and integration points with Materials Management, Process Order Execution and Warehouse Management. Experience in S4 Hana will be preferable. Demonstrable experience in software development lifecycles using agile principles and DevOps practices A thorough understanding of system GMP /GDP requirements in detailed knowledge of IT system design and the maintenance lifecycle in GMP environments. Knowledge or familiarity with the production support process, including tasks, escalation routes, communications, and other related activities Proven track record of a successful team lead and solution design. Excellent written and verbal communication skills, with the ability to communicate with business and technical people alike Excellent presentation and facilitation skills, with the ability to interact with various levels of management Excellent organization and problem-solving skills Excellent leadership and project management skills Quick learner. Demonstrate initiative and ownership. Ability to operate in a global multi-cultural environment of time zones and requirements High degree of business process acumen understanding the life cycle of product creation (Plan, Source, Make, Deliver, Return). Preferred Qualifications SAP Quality Management and industry experience Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. Physical/Mental Requirements Able to manage contract resources if needed. Mentally strong, able to communicate well and work with Teams. Non-standard Work Schedule, Travel Or Environment Requirements Travel as needed PHYSICAL/MENTAL REQUIREMENTS Able to communicate and work with teams Non-standard Work Schedule, Travel Or Environment Requirements 20% Travel as needed Work Location Assignment: On Premise Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Information & Business Tech

Job Title: Branch Manager – Operations (Healthcare/Logistics) Location: Ahmedabad / Chennai / Delhi Salary: ₹60,000 – ₹80,000 per month Experience: 5 to 7 Years Industry: Healthcare, Logistics, E-commerce, Pharmaceuticals Job Summary We are hiring a Branch Manager to oversee day-to-day operations at our ADS Centre. The ideal candidate will manage cross-functional teams, improve operational efficiency, and ensure high service standards. This is a leadership role in operations, logistics, warehouse management, and customer service. Key Responsibilities Strategic Operations Management Support business strategy implementation with HO team Drive process improvements and operational efficiencies Develop and maintain SOPs and workflow policies Team & Resource Management Lead operations, logistics, warehouse, and pharmacy teams Train new and existing staff; monitor team performance Ensure team motivation, accountability, and collaboration Manage resource planning and cost control Communication & Coordination Resolve internal and external quality or service issues Collaborate with cross-functional teams and departments Maintain attention to detail in execution and planning Handle escalations and act as key customer contact Risk & Compliance Management Identify operational risks and implement mitigation strategies Ensure business continuity and compliance with standards Customer Experience & Vendor Management Resolve customer complaints and service issues Oversee order fulfilment, returns, grievances, and settlements Maintain relationships with key vendors and service providers Qualifications Bachelor’s degree in Business, Operations, or relevant field Master’s preferred; B. Pharm/D. Pharm is an added advantage 5–7 years of relevant experience in operations/logistics/healthcare Proven team management and leadership abilities Strong problem-solving, analytical, and communication skills Keywords: Branch Manager, Operations Manager, Logistics Manager, Warehouse Operations, Healthcare Logistics, Team Leader, E-commerce Operations, Fulfillment Centre, Risk Management, Customer Service Manager, Ahmedabad Jobs, Chennai Jobs, Delhi Jobs, Pharma Jobs, Supply Chain Apply now to join a fast-growing and dynamic operations environment. Skills: customer experience,strategy,compliance,staff training,warehouse operations,risk management,b.pharm,grievances,customer contact,healthcare industry,problem solving,e-commerce,d.pharm,coordination,customer service,process improvement,operations management,logistics,leadership,resource planning,problem-solving,team leadership,operations,communication,communication skills,escalation,branch management,risk assessment,team performance,pharmaceutical industry,mitigation strategies,warehouse management,vendor management,team management,logistics management,analytical skills,healthcare,management

About VOIS VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Key Functional Accountabilities Operational Planning, operations and service Working closely with Senior Manager/DGM CTC, Global Process leaders and other key stakeholders. Ensure the achievement of financial objectives set for the year for overall process and by key stakeholder partner. Be accountable for the end-to-end finance process for e.g. including controls functions. Implement and drive quality standard frameworks and ensure that high levels of quality accounting are maintained, including alignment with global best practices. To deliver daily, weekly and monthly reporting, internal to Finance Operations as well as for Business Partners. Oversee the performance of Collections and provide strategic guidance to the team, ensuring the efficient execution of daily operations. Driving effectiveness of Collections Outbond calling. Implementing strategies and best practices to ensure that our outbound calls are more efficient and productive Participate in and manage Projects wherever appropriate. Customer Satisfaction Build and maintain strong relationships with all key stakeholders. Adopt a proactive approach for issue resolution and to prevent problems from arising in the future. Align service delivery to changing needs and ensure effective customer and stakeholder management. Ensure customer needs and requirements are satisfied through appropriate systems / processes / procedures being in place and ensuring that they deliver on customer specific strategies. Leadership & Teamwork Responsible for business planning for the management of the CTC Team process and staff. Establishing, with the team, the key deliverables and ensuring that the team can deliver against these. Responsible to recruit, coach, develop the team. Responsible for succession plans for the team. As a key member of the FINOPS wider leadership team ensure involvement in driving the successes of the company. The ability to work within a team environment towards the achievement of pre-defined objectives with a focus on: Collections Service levels Month-end, half-year and year-end period closures Balance sheet reconciliations. Responsible for a strong control environment, ensuring compliance to all relevant Group policies. Adherence to Group Policies, SOX, Internal Audit, External Audit and Key control questionnaires. Work with internal / external teams to conclude on all queries / issues. Performance management (CI and diagnostics) Follow the escalation path and non-surprise management philosophy. Identify initiatives to improve the function in line with Global performance metrics, analyze and interpret data and identify trends, relationships and risk. Responsible for the month-end closing activities, balance sheet reconciliations, identify gaps and steps to be taken to correct incorrect entries. Drive continuous improvement as an important element of delivery to ensure effective and efficient processes that meet World Class standards. Identify trends / patterns pertaining to customer requests and needs and filter this information through to the business to continually improve all aspects of service delivery. Support the team in resolving operational process and control issues. India VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch!

Job Title: Branch Manager – Operations (Healthcare/Logistics) Location: Ahmedabad / Chennai / Delhi Salary: ₹60,000 – ₹80,000 per month Experience: 5 to 7 Years Industry: Healthcare, Logistics, E-commerce, Pharmaceuticals Job Summary We are hiring a Branch Manager to oversee day-to-day operations at our ADS Centre. The ideal candidate will manage cross-functional teams, improve operational efficiency, and ensure high service standards. This is a leadership role in operations, logistics, warehouse management, and customer service. Key Responsibilities Strategic Operations Management Support business strategy implementation with HO team Drive process improvements and operational efficiencies Develop and maintain SOPs and workflow policies Team & Resource Management Lead operations, logistics, warehouse, and pharmacy teams Train new and existing staff; monitor team performance Ensure team motivation, accountability, and collaboration Manage resource planning and cost control Communication & Coordination Resolve internal and external quality or service issues Collaborate with cross-functional teams and departments Maintain attention to detail in execution and planning Handle escalations and act as key customer contact Risk & Compliance Management Identify operational risks and implement mitigation strategies Ensure business continuity and compliance with standards Customer Experience & Vendor Management Resolve customer complaints and service issues Oversee order fulfilment, returns, grievances, and settlements Maintain relationships with key vendors and service providers Qualifications Bachelor’s degree in Business, Operations, or relevant field Master’s preferred; B. Pharm/D. Pharm is an added advantage 5–7 years of relevant experience in operations/logistics/healthcare Proven team management and leadership abilities Strong problem-solving, analytical, and communication skills Keywords: Branch Manager, Operations Manager, Logistics Manager, Warehouse Operations, Healthcare Logistics, Team Leader, E-commerce Operations, Fulfillment Centre, Risk Management, Customer Service Manager, Ahmedabad Jobs, Chennai Jobs, Delhi Jobs, Pharma Jobs, Supply Chain Apply now to join a fast-growing and dynamic operations environment. Skills: customer experience,strategy,compliance,staff training,warehouse operations,risk management,b.pharm,grievances,customer contact,healthcare industry,problem solving,e-commerce,d.pharm,coordination,customer service,process improvement,operations management,logistics,leadership,resource planning,problem-solving,team leadership,operations,communication,communication skills,escalation,branch management,risk assessment,team performance,pharmaceutical industry,mitigation strategies,warehouse management,vendor management,team management,logistics management,analytical skills,healthcare,management

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers. From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work. Responsibilities : JOB TITLE Network Security Engineer Job Description: Our technology is outstanding, but it’s the talented, diverse, and driven people behind our company who make it all happen. Our employees have the determination to go further, the adaptability to adjust to an ever-changing global market, the heart to stay passionate and personally invested, and the mind to know when to step back and put it all in perspective. Xerox is in search of a Network Security Engineer with a passion for designing, configuring, and enhancing a global enterprise network. The selected candidate will collaborate with multiple teams to ensure the implementation and maintenance of Xerox's enterprise network infrastructure and security policies. This role involves working with architects and business teams to ensure the confidentiality, integrity, and availability of the enterprise network and connected systems. The Network Security Engineer will also be responsible for documenting procedures, coordinating implementations, and eliminating barriers to achieve desired outcomes. Additionally, they will liaise with other IT operation teams to resolve any network-related issues. The ideal candidate must possess robust communication skills and the ability to manage competing priorities effectively. Key Responsibilities: Configuration and delivery of multiple network security systems to include next gen firewalls, unified threat management services, and Secure Access Service Edge (SASE). Execution of network configuration processes such as firewall configurations, network security reports, network security solution configurations, network infrastructure hardening, and software/hardware licensing. Creation of logical diagrams, datacenter diagrams, and network operational procedures. Development and use of automation to execute repeatable tasks and processes. Coordination of high-impact infrastructure changes and outages during on and off-hours. Collaboration with architecture and operational teams providing design feedback, process improvement opportunities, and potential solution enhancements. Act as the escalation contact for the network operations and incident managers. Light travel may be required to deliver certain projects. Be an advocate and change leader for network-security initiatives and operational processes with a goal of improving the overall culture. Desired Qualifications: Bachelor’s degree in computer engineering or related field with 2-4 years of networking and security experience. Knowledge of network security technologies including Data-Loss Prevention, Sandboxing, Network Antivirus, Cloud Application Security Brokers, Web Application Firewalls, AAA, and SSL Inspection. Knowledge of network security concepts such as Zero-Trust and Least Privilege. Knowledge of network services, including IPSec, TLS, PKI, and logging/alerting systems. Knowledge of Secure Access Service Edge (SASE) and Network Access Control (NAC) technologies. Knowledge of scripting and automation (Python). Experience configuring Fortinet, Cisco, Infoblox, Microsoft Azure, Amazon Web Services (AWS), Palo Alto, Checkpoint, and Zscaler. Familiar with NIST CSF, CIS, and ISO 27001 information security frameworks. Advanced troubleshooting and diagnostic skills. Excellent verbal and written communication skills. Proven ability to lead and manage multiple priorities with proven organizational skills with the ability to manage multiple tasks with changing priorities. Strong ability in multiple technologies, analytical techniques, and leadership skills. Familiar with IT operational processes (Event, Incident, Change, Problem, ITSM), development frameworks (Agile, SAFe), and service management frameworks (ITIL). Preferred Certifications: Microsoft Azure Certifications (AZ-900, AZ-700, AZ-500, AZ-204) CompTIA + Certifications (Network+, Security+, CASP+) Cisco Certifications (CCNA, CCNP) How to Apply ? Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now! Global Privacy Notice Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice.

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers. From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work. Responsibilities : Job Title: Cloud Network Engineer Job Description: Our technology is outstanding, but it’s the talented, diverse, and driven people behind our company who make it all happen. Our employees have the determination to go further, the adaptability to adjust to an ever-changing global market, the heart to stay passionate and personally invested, and the mind to know when to step back and put it all in perspective. Xerox is in search of a Cloud Network & Automation Engineer with a passion for designing, configuring, and enhancing a global enterprise network. The selected candidate will collaborate with multiple teams to ensure the implementation and maintenance of Xerox enterprise cloud network infrastructure and security policies. This role involves working with architects and business teams to ensure the confidentiality, integrity, and availability of the enterprise cloud network and connected systems. The Cloud Network & Automation Engineer will also be responsible for documenting procedures, coordinating implementations, and eliminating barriers to achieve desired outcomes. Additionally, they will liaise with other IT operation teams to resolve any network-related issues. The ideal candidate must possess robust communication skills and the ability to manage competing priorities effectively. Key Responsibilities: Configuration and diagnostics of public cloud virtual networks, gateways, load balancers, firewalls, private routing services, API services, functional services, and DNS services. Collaborate with various teams to ensure that cloud solutions are effectively integrated, configured, deployed, and maintained. Assist with debugging and troubleshooting cloud solutions as required. Use infrastructure-as-code techniques to build and deploy cloud infrastructure, by translating a reference architecture into buildable code. Integrate networking tasks into CI/CD pipelines and DevOps processes. Creation of logical diagrams, datacenter diagrams, and network operational procedures. Development and use of automation to execute repeatable tasks and processes. Coordination of high-impact infrastructure changes and outages during on and off-hours. Collaboration with architecture and operational teams providing design feedback, process improvement opportunities, and potential solution enhancements. Act as the escalation contact for the network operations and incident managers. Light travel may be required to deliver certain projects. Be an advocate and change leader for network, security, and operational initiatives with a goal of improving the overall culture. Desired Qualifications: Bachelor’s degree in computer engineering, computer science, or related field with 2-4 years of public cloud experience. Knowledge of Infrastructure-as-Code languages: Bicep, Terraform, Palumi, ARM, CloudFormation Knowledge of managing public cloud IaaS and PaaS services: Azure, AWS, OCI, GCP Knowledge of scripting and automation languages: Python, PowerShell, Ansible, Bash, JavaScript, Rust, Go Knowledge of Low-Code/No-Code environments: PowerPlatform Knowledge of DevOps and CI/CD pipeline tools: Azure DevOps, GitHub, GitLab, Jenkins Knowledge of microservice and container solutions: Kubernetes, Docker, EKS, AKS Knowledge of network services: DNS, DHCP, IPSec, Flow Logs. Familiarity with Secure Access Service Edge (SASE) technologies: Zscaler. Familiarity with Fortinet, Cisco, Infoblox, Zscaler, Checkpoint, Palo Alto, Juniper, and Bind technologies. Familiar with NIST CSF, CIS, and ISO 27001 information security frameworks. Familiarity with IPv4 and IPv6 addressing, subnets, and supernets. Familiarity with routing protocols: BGP, OSPF Advanced troubleshooting and diagnostic skills. Excellent verbal and written communication skills. Proven ability to lead and manage multiple priorities with proven organizational skills with the ability to manage multiple tasks with changing priorities. Strong ability in multiple technologies, analytical techniques, and leadership skills. Familiar with IT operational processes (Event, Incident, Change, Problem, ITSM), development frameworks (Agile, SAFe), and service management frameworks (ITIL). Preferred Certifications: AWS Certifications (CLF-C02, DVA-C02, SOA-C02, ANS-C01) Microsoft Azure Certifications (AZ-900, AZ-700, AZ-500, AZ-204) CompTIA + Certifications (Cloud+, Security+) How to Apply ? Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now! Global Privacy Notice Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice.

Role & Responsibilities Sales Planning & Monitoring Achieving monthly & Quarterly order intake & volume targets for the assigned geographical area. Increasing business among retention & conversion customers in order to meet overall business objective of the organization. Forecasting Business month on month and analysis and implement corrective actions Sales trend analysis Monitoring team's performance and motivating them to reach targets Monthly Business review with AGM Sales Managing various sales Channels Monitoring customer satisfaction during order execution phase Align target setting and achievement of target for the KAM , keeping in view continuous increase in order intake, market share and share of customer wallet Customer Retention and Relationship Management Present new products and services and enhance existing relationships Work with technical staff and other internal colleagues to meet customer needs Organising Road Shows & Technical Presentations Preparing customer development plan in coordination with KAM Ensure timely escalation to Management in case of customer satisfaction issues, preferably resolving these by himself either directly with the customer or with the support of the respective functional head Expand Reach Attend industry functions, such as association events and conferences, trade exhibition and provide feedback and information on market and creative trends Present to and consult with mid and senior level management on business trends with a view to developing new services and products Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales Using knowledge of the market and competitors, identify and develop the companys unique selling propositions and differentiators Review of go to market approach to improve market reach & visibility Competitors tracking Tracking competitors product portfolio and pricing Develop market intelligence for monitoring competitor activities Providing feedback to AGM/Management Periodically Monitoring & maintaining competitors information Receivables management Achieving monthly collection plan Monitoring of overdue receivables C form collection People Skill Development Identifying training needs and coordinating with HR Carrier development Creates an effective work environment by developing a common purpose, setting clear objectives, promoting teamwork, recognizing success, and encouraging open culture Qualifications Education Essential Bachelor of Engineering Mechanical Advantageous Post-graduate in Management Specialized knowledge Geography Market segments Industry Product & applications Business process Skills Technical Knowledge Adaptive Task Initiator Good Communication Skill Team Player Abilities Manpower handling & motivation Forecasting Time Management Business results orientation Change Management Collaboration & influencing Value orientation Other characteristics such as personal characteristics Self-driven Goal oriented & result driven Go-getter Professional Certification Basic financial knowledge Strong computer experience required: MS Office, CRM software, Outlook

About This Role Wells Fargo is seeking a Data Management Manager In This Role, You Will Make decisions and resolve issues regarding operational execution for data governance, data quality or metadata Recommend strategies to prioritize and remediate data quality issues that align with business needs or regulatory compliance initiatives Identify and recommend opportunities for the development of audits and controls structured around business processes and data quality target state and metadata standards Manage and develop team of individual contributor roles with low to moderate complexity focused on defining data quality requirements and delivering on data integrity initiatives Manage operational execution of activities related to all stages of the remediation lifecycle Direct team in developing solutions, tools and processes used to maintain a common companywide data quality, control standards and data sourcing Collaborate with and consult with peers, colleagues, and multiple level managers to ensure consistent approach and direction on companywide remediation efforts Serve as single point of contact for escalations on low to moderate complexity issues Manage allocation of people and financial resources Mentor and guide talent development of direct reports and assist in hiring talent Required Qualifications: 4+ years of Data Management, Business Research, Analytics, or Project Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 2+ years of Leadership experience Posting End Date: 11 Aug 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-478683