35304 Escalation Jobs - Page 12

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformat...

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformat...

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformat...

About This Role Wells Fargo is seeking a Securities Research Associate In This Role, You Will Provide support in the editing and publishing functions within the Global Research and Economics Group in Wells Fargo Securities Generate research packet products, post research documents to market data vendors, update and maintain mailing lists, and provide client access to web sites Assign reports to Editors and Supervisory Analysts to ensure the most efficient use of resources Maintain databases Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Collaborate and consult with peers, co...

About The Role This role will be responsible for leading the development, implementation, and continuous improvement of product testing strategies across all Uber products and partner companies. In this role, you will ensure that Uber's product applications are bug-free and deliver best-in-class user experiences. You will oversee large-scale, fast-paced programs to meet key performance indicators (KPIs) for delivery standards while driving continuous innovation through the application of advanced frameworks and data-driven methodologies. The role requires strategic and operational leadership and the ability to build and execute complex testing and quality assurance frameworks. You will be re...

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken an...

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Oracle technology at PwC will focus on utilising and managing Oracle suite of software and technologies for various purposes within an organisation. You will be responsible for tasks such as installation, configuration, administration, development, and support of Oracle products and solu...

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Oracle technology at PwC will focus on utilising and managing Oracle suite of software and technologies for various purposes within an organisation. You will be responsible for tasks such as installation, configuration, administration, development, and support of Oracle products and solu...

Work Dynamics Duties & Responsibilities What this job involves – Support the Assistant Manager Engineering/ Engineering Manager in managing the Mechanical, Electrical, Plumbing installations & all Civil maintenance within the facility. Responsible for preparation of critical spares list for all installations as per manufacturer’s recommendations and plan for the inventory where the maintenance is carried out with in-house teams. Implement and oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical equipment. Assist the Chief Engineer to review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufa...

Job Description About the Role: Seeking a highly skilled MS O365 Administrator with 10 years of experience to join our dynamic team. Requirements Must have experience in administering Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive and Entra ID (Azure AD) with a focus on the North American tenant. Exposure in collaborating with global IT teams to maintain a secure and consistent configuration across the global Microsoft 365 Multi-Tenant Organization. Proficient in supporting and enhancing identity and access management using Entra ID, Conditional Access Policies, authentication methods and enterprise applications. Familiarity in developing and maintaining...

About Us At Modulr, our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe, to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products. We have created an industry-leading API platform with comprehensive online tools and access, to meet the demands of daily business payments. We have two routes to the market. Our Core Business Payments product allows customers in any sector to connect to us and our expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS to automate payments. Our Vertic...

Job description: Project Role : Service Desk Agent Project Role Description : Understand and capture customers issues, document it, adhere to Process and quality standards with good customer handling skills. Work Experience : 1 to 2 years Work location : Chennai Only (No relocation Supported) Work mode: Work from office, 24*7 shift Must Have Skills : Customer Handling Skills & Good communication skills (Fluency in English is a must) ,Experience and Knowledge on windows Systems, operating issues Good To Have Skills : ITIL Knowledge Professional Attributes: Excellent verbal and written communication skills with email etiquette - Good problem solving and analytical skills - Excellent customer s...

Job Description: About US At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of...

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken an...

LOCATION : Pune, Chennai DATE : 08 Oct, 2025 JOB TYPE :FULL TIME CTC: Upto 30 LPA About The Company MitKat Advisory is a global risk consultancy enabling sustainable resilience by pre-empting and managing operational risks. Through our near real-time risk intelligence platform, datasurfr.ai, and deep expertise in security consulting, design, and embedded services, we support leading organisations worldwide in safeguarding operations and ensuring continuity.Our ambition: Enable C-suites to act faster, smarter, and with absolute confidence—driving rapid digital transformation in risk management. Job Description Delivery and execution of all assigned work efforts, Projects and Programs, which w...

Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Operation Manager for its Transportation team. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs), last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazon's middle mile network. The L4 manager will be the first POC for any operational escalation and will engage with the right stakeho...

Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information s...

Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information s...

Description As a Finance Operations Business Partner, the candidate will work with customer-centric, entrepreneurial and cross-functional teams to drive financial results, scalable Accounts Payable, Accounts Receivable processes and continuous improvement initiatives. The candidate demonstrates Ownership, long-term thinking and holds self, stakeholders and partner teams to high standards of accountability to prevent process defects. The candidate communicates to influence without authority, and drives quality results to simplify lives for internal and external customers. The primary audience for this role is Executive / Senior leaders in Business Operations, Finance, Transportation Execution...

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a...

Basic Details: Fill the required information about business, unit, location, position, reports to position and date of updation of JD Business Financial Services Unit Aditya Birla Finance Ltd Location Bhagalpur & Begusarai Poornata Position Number of the job Reports to: Poornata Position Number 00180076 Poornata Position Title of the job (30 characters max) Branch Manager Reports to: Poornata Position Title Territory Head Function Sales-SLS Reports to: Function Sales Department STSL – D2C Reports to: Department STSL – D2C Designation of the Employee Branch Manager Designation of the Manager Territory Head Date of writing/updation of JD 22 nd Jan 2022 Job Purpose : Write the purpose for which...

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Ro le - Specialist Quality Analyst. Experience- 3-6 Years. Location- Hyderabad. About MarketStar In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through ou...

Job description: Job Description Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes ͏ Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application ...

Description Relay Operations Center (ROC) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon facilities and to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. In addition to this tactical problem solving, ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and signific...

Job Title: Senior Academic Excellence Manager (Sr. AEM) – Hyderabad, Telangana Company: SpeEdLabs Location: Hyderabad, Telangana Job Type: Full-Time Department: Academic Operations / Regional Management About SpeEdLabs SpeEdLabs, founded by IIT/IIM alumni, is a fast-growing adaptive learning platform providing AI-enabled personalized solutions for CBSE, ICSE, IIT JEE, and NEET students. We partner with schools and coaching institutes to deliver excellence in academic outcomes. Job Summary We are looking for a Senior Academic Excellence Manager (Sr. AEM) to lead and mentor Academic Excellence Managers (AEMs) across South India. The Sr. AEM will oversee regional academic operations , guide par...