About This Role Wells Fargo is seeking a Software Engineer. In This Role, You Will Participate in low to moderately complex initiatives and projects associated with the technology domain, including installation, upgrades, and deployment efforts Identify opportunities for service quality and availability improvements within the technology domain environment Design, code, test, debug, and document for low to moderately complex projects and programs associated with technology domain, including upgrades and deployments Review and analyze technical assignments or challenges that are related to low to medium risk deliverables and that require research, evaluation, and selection of alternative technology domains Present recommendations for resolving issues or may escalate issues as needed to meet established service level agreements Exercise some independent judgment while also developing understanding of given technology domain in reference to security and compliance requirements Provide information to technology colleagues, internal partners, and stakeholders Required Qualifications: 2+ years of software engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 2+year's technical/development experience in Oracle Banking Payments/Corporate Banking. Technical and/or functional knowledge in banking modules - Banking Base, International Payments, Term Deposit. Technical Skills: Core Java, J2EE, Oracle PL/SQL, spring boot and spring Understanding of Unix, Web Services, rest services, configuration of Weblogic , JMS, MQ Hands on knowledge of DevOps (CI/CD) industry practices for Build & Deployment Understanding or hands on experience of Automated testing using Selenium or Cucumber 2+ year's experience in Design & development in MVC architecture by leveraging Spring Boot, web services, APIG etc. Have developed and implemented JAVA based application. Good communication skills, should be able to convert design documentation to code and contribute to design and articulate the same with various global stake holders. Automation development for banking domain modules like Core banking, international payments. Job Expectations: Developer working in an Agile methodology on Oracle suite of Product. Design, Develop, Support- Defect fix -UAT and Production issues for Oracle banking Payments. Work on DevOps tool like Github, Jenkins, UCD, Gradle to adhere to SCM practices. Participate in design discussion and work with leads and SME to deliver quality solutions to match the business needs. Posting End Date: 17 Jun 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-448228 Show more Show less

About This Role Wells Fargo is seeking a Software Engineer. In This Role, You Will Participate in low to moderately complex initiatives and projects associated with the technology domain, including installation, upgrades, and deployment efforts Identify opportunities for service quality and availability improvements within the technology domain environment Design, code, test, debug, and document for low to moderately complex projects and programs associated with technology domain, including upgrades and deployments Review and analyze technical assignments or challenges that are related to low to medium risk deliverables and that require research, evaluation, and selection of alternative technology domains Present recommendations for resolving issues or may escalate issues as needed to meet established service level agreements Exercise some independent judgment while also developing understanding of given technology domain in reference to security and compliance requirements Provide information to technology colleagues, internal partners, and stakeholders Required Qualifications: 2+ years of software engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 2+ years' experience of hands-on IT experience in developing highly integrated, secure web-based applications using Java/J2EE and Gen AI Wide Core Java Development experience. Experience developing solutions on a web application platform, Development expertise in the following technologies: Java/J2EE, ReactJS, Springboot, Gen AI, Microservices, MongoDB, Kafka, CICD (Jenkins), GitHub Experience in deploying application in Cloud, preferably Pivotal Cloud Foundry Rich experience working in Gen AI and Agile environment Perform peer code reviews Experience of testing frameworks ex; Junit/Selenium/Cucumber Relationship experience with business partners (SMES, stakeholders, PMs) and technology partners (data analysts, application developers, QA analysts) Ability to assess and solve problems, grasp concepts quickly, and design solutions Excellent analytical & interpersonal skills. Ability to work in a team. Ability to multi-task in a fast-paced environment. Demonstrated ability in communications (written & spoken) and problem resolution Familiarity with Consumer lending processes Job Expectations: Own complex technology initiatives including those that are companywide with broad impact Act as a key participant in developing standards and companywide best practices for engineering complex and large-scale technology solutions for technology engineering disciplines Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals Posting End Date: 29 Jun 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-466340 Show more Show less

Role Responsibilities Monitor and analyze security events and incidents using advanced security tools to identify potential threats, vulnerabilities, and suspicious activities. Recognize potential, successful, and unsuccessful intrusion attempts Conduct in-depth analysis of security incidents, leveraging various sources of threat intelligence, to determine the scope and impact of security threats and incidents. Stay up to date with the latest cybersecurity news and trends, and provide insights and recommendations to enhance our security posture. Engage with various teams to expand your knowledge of the environment Research new and evolving threats that have the potential to impact the environment Serve on the incident response team for major or high-profile security incidents in tandem with external providers. Propose procedural updates and process improvements Be an escalation point for the SOC of Experience : Minimum 4 years experience in Cybersecurity or related Requirements : Requirements Due to the nature of 24x7 SOC monitoring requirements, this position requires, subject to compliance with applicable laws, occasional weekend work and alternate shifts as needed to ensure adequate coverage and meet the demands of our Requirements : Certifications such as CISSP and CEH are desirable Knowledge of cybersecurity principles, concepts, and practices Knowledge of networks, firewalls, and operating systems Strong analytical and problem solving skills, with the ability to collate and interpret data from various sources, assess complex security issues, and propose effective solutions. Experience with security incident detection and response Familiarity with security technologies, such as SIEM, IDS/IPS, firewalls, endpoint protection, and vulnerability scanners. Familiarity with industry standards and frameworks, such as NIST Cybersecurity Framework and ISO Values : Strong interpersonal, oral, and written communication and collaboration skills Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines Proactive approach to problem-solving with strong judgment and decision-making capability. Highly resourceful and collaborative team-player, with the ability to also be independently effective and exude initiative and a sense of urgency. Exemplifies our customer-focused, action-oriented, results-driven culture. Forward looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions. Ability to act with discretion and maintain complete confidentiality. Dedicated to the firms values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity (ref:hirist.tech) Show more Show less

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. We are a Great Place to Work-Certified organization. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! What We Offer Paid vacation/holidays/sick time On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy What You Will Do The primary responsibility for this role is to lead Building Management System global projects detailed engineering as per country specific standards from India Engineering center. Independent execution of project throughout the lifecycle , handle first level escalation. Follow processes, maintain required quality standards and on time deliveries to ensure customer satisfaction. How You Will Do It Review MEP drawings and identify HVAC equipment, dampers and sensors. Review control specifications and sequence of operations. Generation of initial review sheets and RFI’s Creation of Bill of material, selection of sensors, control valves, dampers, air flow stations, controllers etc. Control devices and controller wiring, terminations, interlock wiring Preparation of I/O Summery. Preparation of BMS network architecture. Software programming of supervisory and DDC level controllers, prepare test plan, perform simulation and delivering commissioning package to field from India Engineering center. Ensure quality assurance and defect free hardware and software package delivery. Adherence with all processes and guidelines to execute project within timeline. What We Look For BE/ME (Instrumentation / Electrical/ Electronics / Electronics & Communication. Knowledge of HVAC systems like Chilled Water System, Cooling Towers, Primary & Secondary pumping systems, Hot Water System, Different types of AHUs, FCUs, VAV systems etc. Strong knowledge of BMS architecture with different types of Operator workstations, Supervisory Controllers, DDC controllers, Sensors & Actuators etc. Knowledge of different types of network protocols like BACNet, LON, Modbus, OPC, and other protocols. Must be proficient in wiring of starters, field devices, safety interlocks & panels. Experience in engineering, installing, and commissioning of HVAC & BMS systems for infrastructure projects like pharmaceuticals, airports, commercial buildings, hospitals. Must be a quick learner & should have a keen eye for problem solving. Proficient in written and verbal communication. Ability to demonstrate good leadership skills. Preferred 2 to 10 years of relevant experience in Building Automation Industry, BMS Design Engineering or Industrial Automation. Johnson Controls is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou. Show more Show less

Major Duties Monitor the production environment. Identify and implement opportunities to improve production stability. Ensure incidents are prioritized and worked on in proper order and review backlog items. Investigating, diagnosing, and solving application issues. Problem resolution in an analytical and logical manner, to troubleshoot root cause and resolve production incidents. Follow-up on cross-team incidents to drive to resolution. Developing and delivering product changes, enhancements in a collaborative, agile team environment. Build solutions to fix production issues and participate in ongoing software maintenance activities. Understand, define, estimate, develop, test, deploy and support change requests. Monitor and attend to all alerts and escalate production issues as needed to relevant teams and management. Operates independently; has in-depth knowledge of business unit / function. Communicate with stakeholders and business on escalated items. As subject area expert, provides comprehensive, in-depth consulting to team and partners at a high technical level. Develops periodic goals, organizes the work, sets short-term priorities, monitors all activities, and ensures timely and accurate completion of the work. Periodically engage with business partners to review progress and priorities and develop and maintain rapport through professional interactions with clear, concise communications. Ensure cross-functional duties, including bug fixes & scheduling changes etc. are scheduled and completed by the relevant teams. Work with the team to resolve problems, improve production reliability, stability, and availability. Follow the ITIL processes of Incident, Problem & Change Management. Ability to solve complex technical Have : 8 -12 years of professional experience in software maintenance / support / development with Programming / Strong Technical background. 80% Technical and 20% Manager skills. Proficient in working with ITIL / ITSM (Service Now) & Data Analysis. Expert on Unix commands and Scripting. Working knowledge of SQL (Preferably Oracle, MSSQL). Experience in supporting ETL/EDM/MDM Platform using tools like SSIS, Informatica, Markit EDM, IBM Infosphere DataStage ETL experience is mandate if EDM experience is not present. Understanding of batch scheduling system usage and implementation concepts. Trigger solutions using external schedulers (Control-M), services (Process Launchers & Event Watchers) and UI. Well versed with Change Management process and tools. Experience in incident management, understanding of ticket workflows and use of escalation. Good understanding of MQ/Kafka (both consumer/producer solutions). Good understanding of Rest/SOAP to Have : Proficient in Java and able to go into code to investigate and fix issues. Understanding of DevOps, CICD & Agile techniques preferred. Basic understanding of front-end technologies, such as React JS, JavaScript, HTML5, and CSS3. Banking and Financial Services Knowledge is preferred. More importantly, the candidate should have a strong technical background. (ref:hirist.tech) Show more Show less

Skills: Account Management, Pipeline Management, Cross-Functional Collaboration, Strategic Planning, Client Retention, Contract Management, Job Title: Key Account Manager (KAM) Location: Gurgaon Department: Operations / Client Servicing Company: Innovision Limited Role Summary As a Key Account Manager (KAM) at Innovision, you will play a pivotal role in nurturing long-term client relationships, ensuring consistent service delivery, and driving operational excellence across our service domainsincluding Security, Facility Management, and Manpower Outsourcing. You will act as the primary point of contact for key clients, ensuring satisfaction, timely contract renewals, and high service quality across all touchpoints. Key Responsibilities Client Relationship Management Build and maintain strong relationships with key clients to ensure 90%+ satisfaction levels. Address and resolve client issues within 48 hours of escalation. Conduct regular client meetings, feedback sessions, and relationship audits. Contract Renewal & Client Retention Ensure timely renewal of client contracts, maintaining a renewal rate of 95%+. Drive a minimum quarterly client retention rate of 90%. Identify upselling or cross-selling opportunities across service lines. Service Delivery Coordination & Quality Assurance Ensure 95%+ SLA adherence at all assigned client sites (e.g., punctuality, uniform compliance, behavior standards). Collaborate with operations and support teams to monitor guard/associate performance. Conduct regular audits and track client feedback to maintain 8+/10 satisfaction scores. MIS & Operational Reporting Prepare and submit weekly/monthly performance and compliance reports to both internal stakeholders and clients. Ensure 100% timely reporting, including deployment summaries, attrition updates, and incident reports. Coordinate with internal departments (Ops, Payroll, Recruitment, Compliance) ensuring 95%+ coordination effectiveness. Manpower Performance Monitoring Monitor and ensure 95%+ manpower availability and attendance across all designated client sites. Track attrition, absenteeism, and deployment gaps, and proactively implement resolution plans. Submit monthly branch-level performance reports and track client service scores. Qualifications & Skills Bachelors degree in Business Administration, Operations, or a related field. Minimum 5 years of experience in a Key Account Management role, preferably in manpower outsourcing, security services, or facility management. Strong understanding of SLAs, service quality metrics, and compliance processes. Advanced proficiency in MS Excel, data analysis, and report generation. Excellent communication, negotiation, and stakeholder management skills. Ability to multitask, prioritize responsibilities, and meet deadlines in a dynamic service environment. What We Offer Opportunity to work with industry leaders in Integrated Workforce Solutions. Exposure to multi-industry clients across PAN India operations. Performance-driven culture with growth and learning opportunities. If you're driven by client success, operational excellence, and business impact Innovision is the place to be! #WeAreHiring #KeyAccountManager #InnovisionCareers #ClientSuccess #FacilityManagement #SecurityServices #Operations #MISReporting #SLAs Email ID :- hr.skills@innovision.co.in Mobile Number :- +91 99713 39796 Show more Show less

The position within Balance Sheet Reconciliation is responsible for reconciliation of Balance Sheet Accounts for specific business Segment. Role supports the respective reconciliation segment leads in driving full compliance of the Balance Sheet Reconciliation and Substantiation Policy. Responsibilities: CORE FUNCTION Ensure Balance Sheet accounts assigned have been reconciled in line with BSRS Policy and standard /desktop documented procedure Ensure reconciliation performed meet the following: All exceptions (including aged items, reconciliation breaks and unsubstantiated balances) breaching reportable thresholds have been completely and accurately reported in eRecon. Supporting documentation has been maintained for the work performed and exceptions noted (including action required and ownership working with the Account Owner). Where applicable, root cause/s of recurring exceptions should be determined and documented (working alongside the Account Owner and Exception Owner). Obtain from Account owner and report the P&L at risk in eRecon including any operational reserves taken Appropriate action plans in place to resolve exceptions are accurately reported in eRecon. Where applicable, escalations have been done in accordance with the Balance Sheet Escalation Protocol. Support escalation of material reconciliation exceptions in coordination with Account Owners. Support reconciliation segment leads for coordination of all Internal and External Audits, Regulatory interfacing related to the Balance Sheet Reconciliation function. Drive timely, complete and accurate attestation of all owned GL account keys in compliance with BSR&S Policy, reduce red account balances and any risk exposure ENHANCING CONTROLS Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices. Active participation in global Internal Audits as well as KPMG audit engagements Maintain appropriate documentation/controls to ensure the integrity of financial, regulatory and management information Support creation of effective control environment to ensure adherence with all internal and external policies and procedures. Direct and coordinate audits and internal reviews Drive zero tolerance culture on control breaches Drive and coordinate remediation of all high and medium risk EUCs Qualifications: As a successful candidate, you’d ideally have the following skills and exposure: 0-2 years relevant experience The ideal candidate will have skill sets related to accounting, financial reporting and/ or product control. Proficiency with MS Project and MS Office Suite Financial management competencies Demonstrated ability to manage in a complex and dynamic environment Self-motivated with the ability to make decisions in the absence of detailed instructions Ability to coordinate with team members in distributed geographic environments Ability to work across functional areas Education : Bachelor's/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Finance ------------------------------------------------------ Job Family: Balance Sheet Reconciliation ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

Job Description About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI Show more Show less

Job Title : Senior Security Control Advisor & SOC SME Level 3. Location : Pune. Employment Type : Full-Time. About The Role As the senior Security SME, youll play a varied role within the Security Operations Center (SOC), providing Security Control advice to the business for IT architectures, applying your hands-on security tool experience to enhance the security tool maturity, assisting the SOC. You'll play a critical role in safeguarding our organization against evolving cyber threats. As a key escalation point between Level 2 analysts and SOC management, you'll leverage your advanced technical skills to perform in-depth incident investigations, proactive threat hunting, security gap-analysis, expanding the security capability where needed. This role offers the opportunity to enhance our security posture, utilizing and developing security tools/technologies and contributing to wider Security company mandates. Responsibilities Advanced Threat Detection & Analysis : Be the primary person for Security Control advice within IT Architectures Document Security Controls & Principles per-architecture requirements Define and enhance security tools matrix Serve as the primary escalation point for complex security incidents, validating and enhancing Level 1 findings, and ensuring accurate incident classification. Conduct thorough investigations of suspicious activities, correlating logs across diverse security platforms (SIEM, EDR, network monitoring) to identify and respond to advanced threats. Develop and refine SIEM correlation rules and detection logic, leveraging threat intelligence to identify and mitigate emerging threats proactively. Lead proactive threat-hunting exercises, utilizing the MITRE ATT&CK framework and threat intelligence platforms to uncover hidden threats. Utilise threat intelligence platforms to enhance incident response, threat hunting, and vulnerability management. Incident Response & Digital Forensics Lead incident containment, eradication, and recovery efforts, collaborating with cross-functional teams throughout the incident response lifecycle. Perform detailed disk, memory, and network forensics to pinpoint attack vectors and root causes, contributing to post-incident analysis and lessons learned. Extract and analyze Indicators of Compromise (IoCs) and adversary Tactics, Techniques, and Procedures (TTPs) to enhance future threat detection and response. Utilize incident response playbooks to ensure consistent and effective incident handling. Required Skills & Experience 6+ years of experience in a SOC environment, with a focus on Level 3 responsibilities. Expertise In EDR/XDR solutions (Sophos, CrowdStrike, SentinelOne, Microsoft Defender). Incident response frameworks (NIST, SANS, MITRE ATT&CK). Advanced experience with security monitoring tools especially logging and monitoring, SIEM, Security infrastructure Ability to analyse security logs and vulnerability scan results to identify suspicious activity and potential vulnerabilities. Strong analytical and problem-solving skills. Excellent communication and documentation skills. Ability to work effectively in a team environment. Networking concepts (TCP/IP, DNS, etc.) Log analysis and correlation. Malware analysis and reverse engineering. Documentation to clearly explain technical details. Proven experience securing cloud environments (AWS, Azure, or GCP), including implementing and managing security controls for specific services. Preferred Certifications GIAC Certified Incident Handler (GCIH). CompTIA Security+, Network+, or similar certifications. Cloud Security Architect qualifications. Experience with incident response frameworks (e., NIST). Experience with ticketing systems. (ref:hirist.tech) Show more Show less

At Optimum Info, we are continually innovating and developing a range of software solutions empowering the Network Development and Field Operations professions in the Automotive, Power Sports and Equipment industries. Our integrated suite of comprehensive solutions provides a seamless and rich experience to our customers, helping them become more effective at their work and create an impact on the organization. Our sharp cultural focus on outstanding customer service and employee empowerment is core to our growth and success. As a growing company, we offer incredible opportunities for learning and growth with opportunity to manage high-impact business solution. Position Overview The Engineer Applications Support is a specialist role that requires deep understanding of the supported applications, an ability to analyze issues and identify resolutions and to communicate clearly. The primary focus for this position is assisting users through resolving their queries or issues, raised using the organizations ticketing platform or other supported channels. For issues that require deeper technical knowledge or access to code, this role will initially escalate the tickets to higher levels of support but is expected to acquire technical skills and be able to support at all levels in due course. When issues are resolved, this role will participate in validating the resolution in pre-production and production environments. Key Responsibilities Receive issues and requests through the organizations ticketing system. (Log tickets when issues are reported through alternate supported channels). Timely Incident acknowledgement and response. Carry out classification of support tickets and prioritize for resolution. Providing functional clarification and responses to the end users queries. Issue analysis and timely closure of tickets, within defined turnaround times. Issue investigation and resolution (or workarounds) through querying the databases. Forward identified bug reports to next level of support and provide functional workarounds to the users. Ticket / case escalation to the next level of support, as necessary. Assist the next level of support in issue resolution by coordinating with end users. Document the resolutions provided, to build a knowledge base over a period of time. Desired Qualifications And Experience Ability to quickly learn the features and functionality of applications. Ability to query databases and use tools to guide users in resolving issues. 1 to 2 years overall experience in a professional services organization, with primary focus on using and working with IT systems. Experience in a customer facing IT support role. Excellent written, presentation, and oral communication skills. Experience with .NET framework using C# language, jQuery, Bootstrap and SQL Server OR web application testing. Exposure to any public cloud environment, preferably Azure. Education Bachelor's degree in engineering or computer science or a related field Other Attributes Knowledge of automotive sales and business processes desirable Strong customer service orientation Analytical, troubleshooting, and problem-solving skills Focus on maintaining detailed documentation Experience working in a team-oriented, collaborative environment Must be proficient in MS Office tools like Word, Excel, and PowerPoint Able to work in assigned shifts, with structured handovers at start and end of shift (ref:hirist.tech) Show more Show less

Job Summary We are seeking a highly skilled and proactive IT Support Manager / Senior IT Support Engineer to oversee and manage our IT support operations. The ideal candidate will be responsible for ensuring seamless IT service delivery, resolving technical issues promptly, and maintaining a secure and efficient IT infrastructure. Responsibilities This role demands strong leadership, technical expertise, and a customer-centric approach to support end-users and drive IT excellence across the Responsibilities Support & Troubleshooting : Provide technical support and assistance to users, resolving hardware, software, and network issues promptly and effectively. Act as the escalation point for complex technical problems and ensure timely & Network Administration : Install, configure, and maintain computer systems, networks, printers, and other IT peripherals. Manage and maintain servers, firewalls, switches, and wireless Monitoring & Cybersecurity : Monitor system performance, ensure uptime, and implement best practices for IT security. Proactively identify potential threats and implement solutions to safeguard data and Training & Support : Conduct training sessions for employees on IT tools, new software, and best practices. Enhance user proficiency and productivity through effective communication and & SOPs : Maintain accurate documentation of IT infrastructure, procedures, assets, and troubleshooting steps. Develop and update standard operating procedures (SOPs) and user : Bachelors degree in Computer Science, Information Technology, or a related field. 25 years of experience in IT support or infrastructure management. Strong knowledge of Windows/Linux systems, networking, and IT security. Experience with hardware maintenance, network troubleshooting, and software deployment. Excellent problem-solving, interpersonal, and communication skills. Ability to manage multiple tasks and work effectively under Skills : Leadership experience in managing IT support teams or helpdesk operations. Familiarity with ticketing systems, remote support tools, and asset management solutions. Exposure to cloud platforms (e.g., Microsoft 365, Google Workspace, AWS, or Azure). (ref:hirist.tech) Show more Show less

Experience : 3+years. Location : Nagpur. Notice period : 30days. Mandatory skills : SOC, Qradar , Endpoint corwdstrike. Job Description Responsible for conducting information security investigations as a result of security incidents identified by the Level 1 security analyst who are monitoring the security consoles from various SOC entry channels (SIEM, Tickets, Email and Phone). Act as a point of escalation for Level-1 SOC security analysts in support of information security investigations to provide guidance and oversight on incident resolution and containment techniques. Should have experience in Developing new correlation rules & Parser writing. Experience in Log source integration. Act as the lead coordinator to individual information security incidents. Mentor security analysts regarding risk management, information security controls, incident analysis, incident response, SIEM monitoring, and other operational tasks (tools, techniques, Procedures) in support of technologies managed by the Security Operations Center. Document incidents from initial detection through final resolution. Participate in security incident management and vulnerability management processes. Coordinate with IT teams on escalations, tracking, performance issues, and outages. Works as part of a team to ensure that corporate data and technology platform components are safeguarded from known threats. Communicate effectively with customers, teammates, and management. Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. Provide recommendations in tuning and optimization of security systems, SOC security process, procedures and policies. Define, create and maintain SIEM correlation rules, customer build documents, security process and procedures. Follow ITIL practices regarding incident, problem and change management. Staying up-to-date with emerging security threats including applicable regulatory security requirements. Maintain an inventory of the procedures used by the SOC and regularly evaluate the SOC procedures and add, remove, and update the procedures as appropriate. Publish weekly reports to applicable teams. Generate monthly reports on SOC activity. Secondary skills : AV, HIPS, DCS, VA/ PT desirable. (ref:hirist.tech) Show more Show less

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more careers.bms.com/working-with-us . Contracting Specialist, Senior Manager, Agile Sourcing Department Strategic Sourcing & Procurement Function Sourcing Excellence Band Senior Manager Location Hyderabad, India Number of Positions 2 Introduction Bristol Myers Squibb is looking for an experienced sourcing and contracting professional to join its Agile Sourcing team. Bristol Myers Squibb is a global BioPharma company firmly focused on its mission to discover, develop and deliver innovative medicines that help patients prevail over serious diseases. We focus on the needs of health care professionals, patients, employees, shareholders and our communities, giving maximum priority to developing innovative medicines, accelerating pipeline development, delivering solid growth, continuing to manage costs, and adhering to high standards of business conduct and ethics. We are looking for an experienced sourcing and contracting professional who can be successful within our fast-paced, adaptive and focused culture. Description The Contracting Specialist, Senior Manager, Agile Sourcing will be part of a team that delivers an industry-leading contracting capability for cross functional stakeholders through efficient contract review, issue identification and analysis, redlining, negotiation and management of escalations to the legal department. It will be key for this individual to manage effective collaboration across multiple Markets. The candidate will need to be able to handle a heavy workload with sometimes short and/or expedited deadlines. The individual must have excellent communication skills and must work quickly, diligently, independently and efficiently. The individual in this role must also be able to resolve complex negotiation issues in a timely manner and push a deal through to execution. This individual must be able to build strong relationships of mutual trust and accountability with the internal business clients, contracting teams and legal department. The Contracting Specialist will ensure effective negotiating and contracting activities to achieve desired procurement outcomes in support of our company's goals. This position will report to the Director, International Contracting. The key competencies for this role include Procurement and Contracting Fundamentals People Management Project and Stakeholder Management Strategic Planning & Organization Future Oriented Growth Mindset Change Management & Communications Business Process & Performance Management Strong Mission & Values Alignment Company & Industry Expertise Key Responsibilities Drive and manage the end-to-end contracting process in support of operations across multiple markets with cross functional stakeholders. Perform appropriate due diligence by issue spotting and assessing risk mitigating options Execute contracts in a timely manner with appropriate legal support to ensure compliance with company standards Coordinate and perform contract analysis to negotiate business/commercial terms to advance BMS' interests and goals Understand the contractual terms and be able to explain their risks and implications to the internal business stakeholders to help drive appropriate decision-making Manage multiple, complex projects independently Ensure applicable written guidelines and company policy are followed and required SME input is obtained where required (i.e., privacy, finance, international and domestic taxation, customs and trade, information security, systems quality, software asset management) Maintain awareness of pre-contracting steps, including underlying BMS policies and procedures related to the contracts and the contracted activities within scope Partner directly with adjacent stakeholders and deliver on complex, high-risk issues or projects Act as a trusted advisor to global category managers and their leadership to ensure procurement strategies can be delivered against the expectations of the business Act as an expert facilitator to fully manage and lead complex contract negotiations in partnership with business stakeholders, global procurement category managers, legal and other participants in the contracting process, including various subject matter experts Coordinate with cross-functional and stakeholders to ensure timely, compliant and efficient facilitation of contracts Identify points of escalation for Agile Sourcing to interface with relevant stakeholders regarding contracting and procurement policy and related operational questions Performance Management & Continuous Improvement for Source to Contract Partner and share best practices and learnings with Agile Sourcing team to ensure business needs are proactively met in an aligned, consistent and collaborative manner across functional areas and in a manner that is complaint with BMS Standard Operating Procedures and protocols Work with procurement and legal to develop and maintain contracting guidance documents to continually improve on an efficient and effective contracting function Support continuous improvement initiatives towards an industry-leading contracting capability within Agile Sourcing by participating in, creating and participate in developing training to provide opportunities for expansion of contracting skillsets Participate in continuous improvement initiatives within procurement to strengthen our contracting and sourcing outcomes Explore new procurement technologies with a focus on AI/ML opportunities Qualifications & Experience Legal Degree preferred Minimum of 4-6 years prior related experience, including relevant enabling services, commercial, research & development, global product supply, procurement, sourcing and contracting experience, including but not limited to drafting, redlining, reviewing and negotiating procurement / business contracts, procurement negotiations and familiarity with Master Services Agreements Experience collaborating with and participating on cross-functional and global teams and demonstrated ability to work and influence within a matrix structure Expertise in procurement process, agreement management, financial analysis, market analysis, supplier analysis, supplier diversity, supplier management, technology utilization, strategic planning and integrated supply chain experience Expertise in contract construction, terms and conditions, with strong preference for working knowledge of facilitating, drafting and negotiating buy-side and other in-scope contracts in the pharma/biotech industry Excellent oral and written communication skills and diplomacy to convey information and influence others with a strong customer focus Demonstrates a high level of adaptability in dealing with ambiguous and complex work environment and balances multiples demands on role in a responsive and professional manner and proven ability to engage teams and inspire them to sustain high levels of performance in a constantly changing environment Experience with Contract Lifecycle Management technology (e.g., Icertis) to automate and streamline processes If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information https //careers.bms.com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. Show more Show less

Skills: ITSM, Cisco Certified, VMWare ESXi, Remote Troubleshooting, Network Monitoring, Microsoft server, Solarwinds, Patch Management, JOB TITLE: Technical Support Engineer JOB PURPOSE: 24x7 Monitoring and providing L1 support in IT infrastructure domain. QUALIFICATION: Engineering Degree/Diploma (Computers / Electronics) CERTIFICATIONS: ITIL EXPERIENCE: 3-5 years of experience in Monitoring REPORTING TO: SDM - NOC Responsibilities (includes All Tasks) Good understanding and experience of monitoring tool (SolarWinds, Manage Engine) and ITSM tool Provide timely response to all incidents, Requests, outages and performance alerts. Categorize issues for escalation to appropriate technical teams Understanding and report preparation based on the customer requirement. Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact Collect and review performance reports for various systems, and report trends in hardware and application performance to assist senior technical personnel to predict future issues or outages Monitoring Windows server backup and inform in case of any failures. OS and Patch Management knowledge & understanding Monitor a wide variety of information and network systems that include, but are not limited to telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems and core applications Document all actions in accordance with standard company policies and procedures Notify customer and third-party service providers of issues, outages and remediation status Work with internal and external technical and service teams to create and/or update knowledge base articles Perform basic systems testing and operational tasks (installation of patches, network connectivity testing, script execution, etc.) Support multiple technical teams in 24 x 7 NOC operational environments with high up-time requirements. Comfortable working day/night shifts Technical Skills /Competencies MANDATORY Basic Microsoft and/or Cisco certifications (CCNA, MCITP, etc.) Knowledge of monitoring VMWare clusters in high-availability environments Broad experience using a variety of monitoring and ticket management tools Experience providing remote support using virtual desktop tools A minimum of three years of experience supporting and monitoring network systems, servers or storage in an enterprise environment. Previous NOC experience is strongly preferred. Understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc. Knowledge of Microsoft server OS and Network Devices Excellent written, verbal and interpersonal skills Soft Skills MANDATORY Strong customer communication skills (Written and verbal), with the ability to communicate clearly with customers Show more Show less

Embark on a transformative journey as a Process Advisor for Financial Crime Screening at Barclays, where you'll provide first-class support by analyzing and investigating financial transactions, identifying potential risks, and ensuring compliance with regulations and safeguarding our clients and organization with expertise and care. Join us in our mission to safeguard our business and our customers from financial crime risks. With competitive benefits and opportunities for career advancement Barclays is a great place to grow your career in the banking industry. Key Critical Skills Required For This Role Include Financial crime compliance, experience to prevent, detect and respond to illegal activities. Anti-Money Laundering (AML), customer due diligence, suspicious activity reporting, Know your customer(KYC). Sanctions screening process, risk management, sanctions list, automated screening. Payment screening process - Transaction monitoring, compliance and reporting. ⁠Proven ability to identify, review, analyze, and verify various aspects to minimize errors and ensure smooth operations. You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Pune. Purpose of the role To support Payments with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support with day-to-day payments initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise. Monitoring the banks payment operations to ensure that they are conducted in an efficient and effective manner and comply with the relevant regulatory requirements. Collaboration with teams across the bank to align and integrate payments processes. Identification of areas for improvement and providing recommendations for change in payments processes. Development and implementation of payments procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on payments performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in payments Services. Participation in projects and initiatives to improve payments efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within well-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Show more Show less

Embark on a transformative journey as a KYC AML Specialist at Barclays, where you'll play a pivotal role in shaping the future. In this pivotal role you will manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct. With competitive benefits and opportunities for career advancement, Barclays is a great place to grow your career in the banking industry. Key Critical Skills Required For This Role Include Conduct enhance due diligence (EDD),screening, and periodic reviews for new and existing clients in accordance with AML/KYC regulations. Perform risk assessments for clients and counterparties, particularly with respect to PEP, sanctions, and adverse media. Monitor customer profile and escalate any unusual patterns or behaviours indicating potential financial crime. Ensure compliance with relevant laws, regulations, and internal policies related to financial crime. Participate in the development and implementation of internal controls, policies, and procedures to mitigate financial crime risks. Maintain accurate records of investigations, decisions, and risk assessments. Strong knowledge of AML/KYC regulations, screening systems and tools. Understanding of banking operations and regulatory frameworks. Minimum Qualification – bachelor’s degree You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital technology, as well as job-specific technical skills. This role is based out of Noida. Purpose of the role To support Screening with day-to-day processing, reviewing, reporting, trading and issue resolution, making decisions in line with comply with relevant regulatory and industry standards. Accountabilities Support with day-to-day screening initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise. Execution of screening checks on customers, transactions, and other activities to identify potential risks and comply with regulatory requirements. Collaboration with teams across the bank to align and integrate screening processes. Identification of areas for improvement and providing recommendations for change in screening processes. Development and implementation of screening procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on screening performance. Identification of industry trends and developments to implement best practice in screening Services. Participation in projects and initiatives to improve screening efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within well-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Show more Show less

Position Overview Job Title: Technology Service Analyst, AS Location: Pune, India Corporate Title: AS Role Description At the heart of Deutsche Bank's client franchise, is the Corporate Bank (CB), a market leader in Cash Management, Trade Finance & Lending, Securities Services and Trust & Agency services. Focusing on the Treasurers and Finance Departments of Corporate and Commercial clients and Financial Institutions across the Globe, our Universal Expertise and Global Network allows us to offer truly integrated and effective solutions. You will be operating within Corporate Bank Production as a Production Support Engineer in Payments domain. Payments Production domain is a part of Cash Management under Deutsche Bank Corporate Banking division which supports mission critical payments processing and FX platforms for multiple business lines like High Value/Low value / Bulk / Instant / Cheques payments. Team provides 24x7 support and follows ‘follow the sun’ model to provide exceptional and timebound services to the clients. Our objective at Corporate Bank Production is to consistently strive to make production better which ensures promising End To End experience for our Corporate Clients running their daily Cash Management Business through various access channels. We also implement, encourage, and invest in building Engineering culture in our daily activities to achieve the wider objectives. Our strategy leads to attain reduced number of issues, provide faster resolution on issues, and safeguard any changes being made on our production environment, across all domains at Corporate Bank. You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Operations environment and has specialist expertise in one or more technical domains and ensures that all associated Service Operations stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs). What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Acting as a Production Support Analyst for the CB production team providing second level of support for the applications under the tribe working with key stakeholders and team members across the globe in 365 days, 24/7 working model As an individual contributor and prime liaison for the application suite into the incident, problem, change, release, capacity, and continuous improvement. Escalation, Management, and communication of major production incidents Liaising with development teams on new application handover and 3rd line escalation of issues Application rollout activities (may include some weekend activities) Manage SLO for Faster Resolution and Fewer Incident for the Production Application Stability Develop a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability by understanding emerging trends and proactively addressing them. Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Update the RUN Book and KEDB as and when required. Your Skills And Experience Good experience in Production Application Support and ITIL Practices Very good hands-on knowledge of databases (Oracle/PLSQL etc.), including working experience of writing SQL scripts and queries. Very Good hands-on experience on UNIX/Linux, Solaris, Java J2EE, Python, PowerShell scripts, tools for automation (RPA, Workload, Batch) Exposure in Kaka, Kubernetes and microservices is added advantage. Experience in application performance monitoring tools – Geneos, Splunk, Grafana & New Relic, Scheduling Tools (Control-M) Excellent Team player and People Management experience is an advantage. Bachelor's degree. Master's degree a plus. Previous relevant experience in Banking Domain 6+ years’ experience in IT in large corporate environments, specifically in the production support. Operating systems (e.g. UNIX, Windows) Understanding on environments Middleware (e.g.MQ, WebLogic, Tomcat, Jboss, Apache, Kafka etc ) Database environments (e.g. Oracle, MS-SQL, Sybase, No SQL) Experience in APM Tools like Splunk & Geneos; Control-M /Autosys; App dynamics. Nice to have: Cloud services: GCP Exposure on Payments domain fundamentals & SWIFT message types Knowledge in Udeploy, Bit bucket Skills That Will Help You Excel Self-motivated with excellent interpersonal, presentation, and communication skills. Able to think strategically with strong analytical and problem-solving skills. Able to handle multiple demands and priorities simultaneously, work under pressure, in an organized manner and with teams across multiple locations and time-zones. Able to connect, manage & influence people from different backgrounds and cultures. A strong team player being part of a global team, communicating, managing, and cooperating closely on a global level while being able to take ownership and deliver independently. How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

Job Title: Surveillance & Vigilance Executive (CCTV Executive / Operator) Location: Begumpet Industry: Food Retail / Warehouse / FMCG Employment Type: Full-Time Shift: 9.5 hours shift | Rotational or Fixed Weekly Off: Weekday off only (No leaves on weekends/festivals) Job Summary:We are looking for a proactive and alert CCTV Executive / Operator / Surveillance & Vigilance Executive to manage control room operations, prevent losses, and ensure 24x7 monitoring through CCTV systems across our retail and warehouse locations. The role demands high integrity, vigilance, attention to detail, and the ability to act swiftly during incidents. Key Responsibilities: Surveillance Monitoring: Continuously monitor live CCTV footage from all cameras across locations. Identify any unusual or suspicious activity (internal or external) and escalate in real-time. Ensure that camera coverage is active and strategically placed. Control Room Operations: Operate and manage all surveillance systems from the control room. Maintain detailed logs of activities, incidents, and technical faults. Perform regular playback and footage review for any reported issue. Vigilance & Security Oversight: Monitor employee and customer behavior discreetly to detect theft, misconduct, or negligence. Randomly audit high-value zones such as cash counters, packaging areas, and store rooms. Coordinate with store staff and external security guards to address real-time alerts. Loss Prevention: Track shrinkage, stock movement, and unauthorized access or pilferage. Support investigations for missing stock or cash discrepancies. Analyze surveillance data to recommend preventive actions. Incident Response & Reporting: Respond promptly to any safety/security incident with proper escalation. Generate daily and weekly reports on surveillance findings. Preserve and share relevant CCTV footage for disciplinary or legal purposes. Requirements: Minimum 2–5 years of experience in Surveillance, Vigilance, or Control Room Operations. Strong knowledge of CCTV systems, DVR/NVR setup, and surveillance best practices. Basic understanding of store/warehouse operations and inventory flow. Excellent observation, judgment, and decision-making skills. Integrity, discipline, and high confidentiality are non-negotiable. Comfortable with night shifts and extended monitoring periods. Preferred Qualifications:10th / 12th Pass or Graduate. Certification in CCTV/Surveillance or Security Management is an added advantage. Experience in retail loss prevention or warehouse vigilance preferred.

Skill required: Analytics - Reporting Analytics Designation: Analytics and Modeling Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Business Intelligence & Analytics (BI&A) function is part of CF Operations under Accenture Operations and is engaged in an ongoing program to support Markets and Services. BI&A team member is part of the team that provides operations support to Markets and Services leadership. He/she will be responsible for delivering data driven analytics to Market/Services leadership. The Analytics and Modeling Associate Manager will be responsible to deliver analytics to one of the Markets/ Services. S/he will propose and execute a cost-effective way to deliver that support through a combination of state-of-the-art business intelligence tools/ technologies and a team of highly motivated individuals. The key responsibility would involve driving business analytics, writing impactful business insights, project planning, tracking the deliverables, escalation of issues on time to the right stakeholders, identifying risks upfront and highlighting to leads with proposed solutions. The projects may be small/big and may be in different locations. The person is required to focus on stakeholder engagement, production management, team development, work management, quality reviews and ensuring progress around the deliverables while coordinating with respective parties. What are we looking for? QUALIFICATIONS Any graduate degree (or equivalent) required, full time MBA from tier I or tier II preferred 8-12 years of post-education experience Strong knowledge of advanced Excel, and PowerPoint Knowledge of SSRS, VBA and data visualization tools like Power BI/ Tableau will be highly preferred Strong experience in Data sciences/ predictive analytics, program/ project management, people management and business operations with a reputed organization is desirable Knowledge of Power Apps is preferredTOP REQUIRED BEHAVIORS AND SKILLS Strong business insights writing skills Strong understanding of dashboards and scorecards for leadership review Thorough knowledge and expertise of program and operations management Analytical skills: detects, analyzes and solves work problems Deliver end-to-end deep data analytics and actionable strategic insights Strong multi-tasking skills Effective presentation skills Leadership and strategic thinking skills Strong project management skills Ability to function as a team player and maintain a good working relationship Attention to detail Excellent communication and collaboration skillso Manage conflicting stakeholder prioritieso Drive change by working with various levels of stakeholders across geographies Production managemento Hands on production of analysis, scorecards, and other deliverables o Oversee and ensure work to completiono Responsible for data accuracy, timeliness, and overall work set up and execute QA process and peer reviews. Team development and work managemento Innovate and deliver additional value to the leadership through efficient, quality service and continuous improvemento Able to serve multiple requests, prioritize according to business stakeholder needs and requirementso Accountable for data accuracy, timeliness and overall quality of the work producto Act as a point of escalation for overall deliveryo Ensure business continuity and pro-active management of delivery riskso Act as backup as and when needed for the team memberso Build and maintain a positive team environmento Coach, mentor and guide team members Good at working in an ambiguous environment and applying structured problem-solving skills Roles and Responsibilities: ACCOUNTABILITIESBusiness operations support to Markets/ Services including Business Intelligence & Analytics to produce analytics across multiple dimensions of business - Finance, Sales, Talent, Quality, Delivery, external competition and others as needed by the Market/ Service leadership Business insights generation & leadership review materials Planning & forecast Reporting & Analytics Project Management – requirement gathering, project delivery, track actions, issues and challenges People ManagementJOB SUMMARY Act as a business partner to Market/ Service Leads, by providing data-driven insights using various analytics and data visualization tools and help run strategic market development initiatives Manage reviews of business results with stakeholders, track challenges and next steps Provide analysis for programs jointly as needed that include pipeline improvement, win/loss, account planning, profitability improvement analysis, chargeability analysis Provide operations support and reporting to leadership to help them run their portfolios, understand key performance metrics and drive performance improvements Enable leadership with required analytics and actionable insights such as budgeting and forecasting for Sales, Revenue, and Headcount planning in close collaboration with Finance and HR teams, identify and investigate deviations and help develop remediation actions Leverage Accenture tools to provide better business insights and help leadership to analyze performance outcome Act as a key contact for all metrics & analytics related matters with a specific focus in supporting business operations reporting and management needs Responsible for coordinating/ preparing dashboards and presentations for regular business reviews Proactive in anticipating the business needs of the business leader and taking actions to support the need RESPONSIBILITIES Strategic leadershipo SME on business reporting, analytics and datao Any Graduation Show more Show less

Embark on a transformative journey as a KYC AML Specialist at Barclays, where you'll play a pivotal role in shaping the future. In this pivotal role you will manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct. With competitive benefits and opportunities for career advancement, Barclays is a great place to grow your career in the banking industry. Key Critical Skills Required For This Role Include Conduct enhance due diligence (EDD),screening, and periodic reviews for new and existing clients in accordance with AML/KYC regulations. Perform risk assessments for clients and counterparties, particularly with respect to PEP, sanctions, and adverse media. Monitor customer profile and escalate any unusual patterns or behaviours indicating potential financial crime. Ensure compliance with relevant laws, regulations, and internal policies related to financial crime. Participate in the development and implementation of internal controls, policies, and procedures to mitigate financial crime risks. Maintain accurate records of investigations, decisions, and risk assessments. Strong knowledge of AML/KYC regulations, screening systems and tools. Understanding of banking operations and regulatory frameworks. Minimum Qualification – bachelor’s degree You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital technology, as well as job-specific technical skills. This role is based out of Noida. Purpose of the role To support Screening with day-to-day processing, reviewing, reporting, trading and issue resolution, making decisions in line with comply with relevant regulatory and industry standards. Accountabilities Support with day-to-day screening initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise. Execution of screening checks on customers, transactions, and other activities to identify potential risks and comply with regulatory requirements. Collaboration with teams across the bank to align and integrate screening processes. Identification of areas for improvement and providing recommendations for change in screening processes. Development and implementation of screening procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on screening performance. Identification of industry trends and developments to implement best practice in screening Services. Participation in projects and initiatives to improve screening efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within well-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Back to nav Share job X(Opens in new tab or window) Facebook(Opens in new tab or window) LinkedIn(Opens in new tab or window) Show more Show less

This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Have you been wanting to get into IT but don't have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there's a good chance you'll love being a Customer Service Representative at Kyndryl. Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you'll be the face and voice of Kyndryl, helping customers solve their problems every day. A Customer Service Representative combines the know-how of tech support with problem solving and customer service, so bring your people skills and we'll teach you the rest. It's a fun and fast-paced role where you'll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you'll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care. You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you'll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors. You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It's fun, challenging, and fast-paced - you definitely won't be bored! Your future at Kyndryl This is a true "start here, go anywhere" opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Skills And Experience 0-1 year experience in customer service or technical support role. Flexible to work in Voice and Chat Process. Willing to work in Night Shifts / Rotational Shifts. Willingness to Work from Office as per Hybrid Work Model. Windows 10 troubleshooting, excellent communication skills and also customer service skills. Preferred Skills And Experience Experience working with Windows, Mac, or Linux operating systems Troubleshooting and problem-solving expertise Support help desk experience Customer support experience Experience modifying approaches and adapting to customer needs Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address. Show more Show less

Entity: People, Culture & Communications Job Family Group: HR Group Job Description: At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As we transition from an oil company to an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused. We’re investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement. We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you. The Learning Services Advisor enables the successful implementation of learning processes across the organization, ensuring that learning initiatives are seamlessly integrated into operational workflows. A key component of the role is to act as the point of escalation for both TCD and SPL with Learning ops & advisory teams on tactical issues. This role serves as the key interface between the Training Competence and Development (TCD) or Skills Performance and Learning (SPL) organisation and the Learning P&C operations & advisory organisation, taking full ownership of ensuring that learning services are intuitive, efficient, and tailored to meet bp’s needs. The Advisors implement the standardization and optimization of processes and ensuring that they are implemented accurately, consistently and with a focus on operational excellence. In this capacity, the LSA supports the implementation of new learning systems, tools, and processes, ensuring that they align with business requirements and chip in to workforce development goals. They are responsible for establishing clear communication and coordination between departments, ensuring that learning activities are not only operationally efficient but also fully aligned with broader organizational objectives. The Learning Service advisor uses data to drive continuous improvement and innovation across learning operations. This role plays a pivotal part in enhancing the learning function’s contribution to organizational performance and workforce development. What you will do: Aligns with business strategy and goals: Understands the function's strategic objectives, operating model, and critical skill gaps required to meet these goals. Ensures this align with the Training, Competence, and Development performance framework. Supports realization of the learning vision and strategy, chip in development of the learning common process, continuous improvement of that process and drive process field in the teams (learning function and operations & advisory teams). Key interface between P&C Ops and Advisory and Talent teams. Act as the primary point of contact for internal partners, supervising all aspects of supported portfolio learning operations, resolving any roadblocks or challenges that arise. Point of escalation for Talent and operations and advisory organizations on learning operations matters and drive adequate solutions (win-win) of issues. Drive cross-functional collaboration by facilitating alignment between the Learning and Operations teams, ensuring that learning initiatives are implemented with precision and meet business objectives. Lead complex problem solving in relation to learning and development process development and execution. Champion continuous process improvement by identifying areas for enhancement and implementing best methodologies to elevate the effectiveness of learning delivery. Engages leadership and gathers insights: Collects and analyses audience feedback, focusing on learning effectiveness, skill development, and behavioural changes to refine learning strategies. Monitors and evaluates performance data: Measures performance against targets, analyses variances, and provides detailed commentary to support continuous improvement. Supports the SPI team in development of the Learning common process and the performance frame. Secures intuitive process collaborate with the learning operations & advisory processes and supports the continuous improvement of both by active participation and liaising with the learning operations and advisory teams. Lead initiatives to optimize learning workflows and ensure that processes are streamlined for maximum efficiency and accuracy, reducing operational bottlenecks. What you will need: 3 years’ experience working in learning and development or data analytics in large organizations or applicable industry experience Collaborate with Skills Performance Managers to ensure the successful design and delivery of global learning programs and initiatives Work with P&C Operations and Advisory to ensure the efficient and accurate delivery of learning and accurate training records Partner with P&C teams on cross-functional projects and squads, ensuring alignment between programmes and broader talent management and workforce development IT and digital: work to ensure the latest learning technologies and ensure seamless delivery of online learning solutions Learning vendors and training providers: including maintaining relationships, ensuring high quality learning experience and outcomes, and adherence to contractual obligations. This may include management of multiyear contacts and also significant budgetary responsibility Professional bodies and accreditation organizations: to ensure that there is compliance to industry standard and requirements Skills: Strong communication and execution skills Data Analysis and interpretation: identifying trends, inform decision making related to learning and development. Performance measurement and reporting. Critical Thinking. Communication and presentation. Learning and development expertise Partner engagement and collaboration Business Process Improvement Continuous Learning Customer centric thinking Business insight Decision making Project management and planning Communication Creating and Measuring Impact Agility core practices Technical: Relevant experience in performance analysis, ideally within learning and development or HR context Background in working with learning and development initiatives - 3 years Experience with relevant systems (e.g. Salesforce / Lapp, CSOD etc.) Behavioural: Demonstrated ability to work in a dynamic environment, managing diverse stakeholder groups and driving successful delivery of learning initiatives Experience in liaising with external training providers, working with internal groups and squads, and driving and managing change Why join our team ? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment and many others benefits. Reinvent your career as you help our business meet the challenges of the future. Apply now! Travel Requirement No travel is expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Communication, Continued Learning, Creating and measuring impact, Curiosity, Customer centric thinking, Data Analysis, Decision Making, Design Thinking, Knowledge Sharing, Leadership development, Learning application and behavioural change, Learning content design and management, Learning delivery and facilitation, Marketing learning, Performance Consulting, Stakeholder Management, Talent Management, User experience research, Writing skills Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less

Description About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About The Role Team Manager, Account Management, North America (NA), Work Timings: 3pm-12am IST As a Manager, Account Management as part of Amazon Vendor Services (AVS) NA Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS North America vendors. AVS team is looking for a bright, customer centric, driven, and creative people leader to join our team. The role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they’re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will lead the team to conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Responsibilities Include Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers. Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate. Basic Qualifications Bachelor's degree Experience analyzing data and best practices to assess performance drivers Experience influencing internal and external stakeholders Experience with sales CRM tools such as Salesforce or similar software 6+ years of Account management, Vendor management and/or Client management experience 3+ years of team management experience Preferred Qualifications Category Management Experience in Ecommerce Industry Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A3009457 Show more Show less

Introduction Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview The Business Information Security Officer (BISO) – India is responsible for managing the Gallagher Cyber Information Security (GCIS) program of works for the Indian region. This includes identifying, evaluating, and reporting on information security risks across all Gallagher divisions in India, in a manner that meets compliance and regulatory requirements, as well as aligning with the company's risk appetite. In addition to reporting on a regular basis to the UK - based EMEA BISO, this role will work closely with: IT Directors of India and Local CTO for Gallagher India and Gallagher Centre of Excellence The India Senior Business Leaders for IT and QA & Transition GCIS Colleagues globally who have global remits (application security, identity management etc) The India division’s ISMS manager in maintaining their ISO27001 certification GCIS Project Managers delivering both new and enhanced capabilities. This is a hybrid role, in office 2-3 days per week, and can be based out of either our Pune or Bangalore offices, with some travel between the two expected. How You'll Make An Impact Continue to develop and prioritise the information security strategy and roadmap for India that aligns with the GCIS security strategy. Monitor and manage security incidents, vulnerabilities, and threats that affect the various Indian divisions, and work with Gallagher’s global security teams to ensure effective response and remediation. Ensure compliance with applicable laws, regulations, and contractual requirements related to information security throughout India. Work with the Global SOC in the co-ordination and escalation of security incidents to the appropriate Indian authorities when appropriate. Develop and maintain relationships with key stakeholders across India, including business leaders, IT teams, and external partners to ensure effective communication and collaboration on information security matters. Conduct periodic security risk assessments and audits of information systems, networks, applications and suppliers in India to identify and mitigate potential security risks. Lead and coordinate the implementation of security policies, standards, and procedures in India. Ensure security awareness and training programs are in place and effective in India. Manage the security budget for India, ensuring efficient and effective use of resources. Represent India in the appropriate security governance forums and ensure alignment with the region security strategy. Brokerage clients will have time-sensitive due diligence security audits and questionnaires that will need to be managed and responded to. Business suppliers and IT supply chain vendors must be managed to ensure they do not introduce risk to Gallagher. Confidential participation in the Merger and Acquisition process with external companies, lawyers and security consultant About You Bachelor's degree in computer science, information systems, or a related field. A master's degree is preferred. At least 8-10 years of experience in information security, with a minimum of 5 years in a leadership role. Strong knowledge of security frameworks and standards such as ISO 27001, NIST, PCI-DSS, and GDPR. Demonstrated experience in the management of staff and small teams. Experience in managing security incidents and crises. Excellent communication and stakeholder management skills are required. Familiarity with security technologies such as firewalls, intrusion detection systems, and SIEMs. Knowledge of cloud security and Insurance practices is a plus. Relevant certifications such as CISSP, CISM, or CRISC are preferred. Lead auditor experience in ISO27001 is preferred. Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Show more Show less

Description GPP Database Link (https://cummins365.sharepoint.com/sites/CS38534/) Job Summary Diagnoses and completes less complex repairs to engines at the customer’s site. Key Responsibilities Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs. Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools. Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field. Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor. Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional service opportunities with customer. Completes training in line with skill and business requirements. Maintains service vehicle and tools for cleanliness and proper operation. Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor. Responsibilities Competencies: Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Develops talent - Developing people to meet both their career goals and the organization’s goals. Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace. Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking. Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution. Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair. Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition. Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done. Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications Apprentice Trained Engine Technician (Preferred) Vocational diploma from relevant technical institution Locally valid driving permit This position may require licensing for compliance with export controls or sanctions regulations. Experience Basic level field service work experience Intermediate level knowledge of and/or experience with engine products Customer service experience Qualifications Knowledge on DETC Knowledge on SPIC and SPART Knowledge of Railway Equipment's Excellence in customer handling Good Knowledge on Technical report writing Job Service Organization Cummins Inc. Role Category Hybrid Job Type Technician ReqID 2415941 Relocation Package Yes Show more Show less