18711 Escalation Jobs - Page 10

About This Role Wells Fargo is seeking a Senior Software Engineer. In This Role, You Will Lead moderately complex initiatives and deliverables within technical domain environments Contribute to large scale planning of strategies Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients' needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals Lead projects and act as an escalation point, provide guidance and direction to less experienced staff Required Qualifications: 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Strong years of hands-on experience on designing and developing web applications (SpringBoot, Spring Framework v3 or newer - Spring Core, Spring Quartz, Spring Security, and Spring MVC, Hibernate, axis or cxf Webservices, RESTful webservices, UI development skills using JavaScript, React, jquery) Desired Qualifications Java Full Stack Developer Experience with Github , Maven or Gradle Experience with deploying applications in cloud/OCP Experience with JUnit and Mockito Experience worked on microservices. Experience with selenium test automation or playwright and Unit test automation Experience identifying and remediating security vulnerabilities. Should be well versed with test driven development and be knowledgeable on associated tools and practices. Should be able to understand business requirements and translate to technical design. Strong verbal and written communication skills Ability to work independently with minimum supervision. Ability to Work directly with global partner teams. Should be good with SDLC processes and agile methodologies. Experience with Cloud based development. Experience with PowerMock and Jacoco Experience with SONAR and Fortify Experience with Clean Coding concepts Job Expectations: Develop, direct, and assist in the preparation of complex computer solutions in the maintenance and modification of new and currently used applications. Coding, unit testing and automation testing. Provide technical Guidance/direction to other engineers as needed. Analyze requirements and come up with technical design and estimates for projects and BAU activities. Take ownership and collaborate with global teams as needed. Ensuring quality and security of the solutions and address any remediation as needed. Partner with the engineering team counter parts to analyze, investigate and resolve open issues. Also provide technical expertise to support team during incident/problem resolution. Posting End Date: 13 Aug 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-477871

Responsibilities The individual’s primary responsibilities includes and not limited to implementation and documentation of current and proposed solutions Applies knowledge of CDK Implementation process, policies, and escalation methodology Work with Senior Implementation Specialist to customise software settings per customer requirements Validate data conversion from DMS Resolve issues and handle escalations during implementation Successfully consults and gets trained on CDK Global solutions Have a complete understanding of the products trained within the assigned work stream (i.e. parts, service, accounting, sales) Verifies and validates predetermined setup configurations and conversion data for accuracy Attends status meetings with Team Leads/SMEs to review and discuss any open issues/ escalations pertaining to software incompatibilities Ensure client go-live readiness Takes initiative to keep up to date and proficient on products, processes and industry standards utilising available learning resources Responds to participant questions and elaborates on training content using knowledge of products, business processes, and roles and responsibilities Be adaptive to delivery methods and work with the team Be available to fulfil periodic weekend work requests for business needs Fully compliant to all policies & procedures of the organisation Qualifications Bachelor’s degree in any discipline BCA BCOM (Computers) B.Sc. / B.Com / BA B.TECH At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

About This Role Wells Fargo is seeking an Information Security Manager In This Role, You Will Manage and develop a team of individual contributors with low to moderate complexity and risk Provide support and drive strategic initiatives for the business Maintain an advanced awareness of bank security policies and government regulations pertaining to information security Identify security risks and solutions for networks and virtual private network applications, security tools, public key infrastructures, authentication and directory services, and access management services Address vulnerability detection, threat data, network intrusion, development, and implementation of vulnerability mitigation strategies Formulate and implement information security solutions and controls Make decisions and resolve issues regarding changes to information security policy, standards, and procedures as needed for systems, applications, and tools Recommend compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives Lead complex projects and initiatives impacting one or more business lines Collaborate and influence all levels of professionals including more experienced managers Lead team to achieve objectives Manage allocation of people and financial resources for Information Security Analysis Mentor and guide talent development of direct reports and assist in hiring talent Required Qualifications: 4+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 2+ years of Leadership experience Desired Qualifications: Bachelor's and/or master's degree in computer science or information systems Proven experience in third-party risk assessments, including evaluating IT infrastructure, applications, and security programs. Strong background in incident response, threat intelligence integration, and cross-functional collaboration during security events. Demonstrated ability to lead complex cybersecurity projects across multiple domains and stakeholders. Experience working in regulated industries (e.g., BFSI, healthcare, tech) with knowledge of compliance frameworks (e.g., NIST, ISO 27001, GDPR, HIPAA). Industry-recognized certifications such as CISSP, CISM, CRISC, CISA, or GIAC (e.g., GCIH, GCIA, GCCC). Additional certifications in third-party risk management or cloud security (e.g., CCSK, CCSP, ISO 27001 Lead Auditor) are a plus. Excellent stakeholder management and communication skills, with the ability to present complex security issues to non-technical audiences. Experience mentoring teams, conducting training sessions, and managing onboarding processes. Ability to drive alignment between business objectives and security strategies, acting as a trusted advisor to business units. Ability to work with complex teams and have global experience, specifically US banks Job Expectations: This role is responsible for developing, implementing, and overseeing a function within the team and managing the daily functional activities. The role provides subject matter expertise on Information Security related projects and initiatives, prepares management reporting, and works with management to resolve issues and address any problems. Key Responsibilities Work and collaborate with third party service providers to assess information security risk in IT infrastructures, applications, and information security programs of varying sizes and complexities. Proactively monitor and stay informed on emerging threats, vulnerabilities, and attack vectors; integrate relevant threat intelligence into incident response workflows; and collaborate with different teams on third party incidents. Advocate for security initiatives within the business and ensure alignment with enterprise security strategy. Provide subject matter expertise in the Third-Party information security program and provide timely solutions to identified problems Analyze the data related to information security findings and present meaningful views to relevant stakeholders on the trends and patterns of control gaps. Lead and manage complex cybersecurity initiatives across multiple domains, ensuring alignment with business objectives, regulatory requirements, and enterprise risk posture; oversee project planning, stakeholder engagement, resource coordination, and timely delivery of strategic security solutions. Effectively manage team workload by allocating tasks, ensuring adherence to agreed timelines, and driving high-quality delivery through structured review processes; mentor team members, facilitate onboarding through new joiner training, and foster continuous development within the function. Posting End Date: 14 Aug 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-477204

About This Role Wells Fargo is seeking a Senior FP&A Analyst responsible for supporting & managing Income Attribution to international legal entities and lines of businesses based on revenue-based transfer-pricing approach. The Senior FP&A Analyst will work closely with multiple stakeholders & lines of businesses in evaluating information and preparing complex financial tools In This Role, You Will Lead or participate in moderately complex initiatives related to financial research, analysis, and reporting Review and analyze moderately complex financial data while providing a broad expertise and unique skills used to develop key metrics reporting, including but not limited to budgeting analysis, forecasting analysis, variance analysis, variance commentary, reporting, reviews, and presentation Contribute to large scale planning such as economic research in support of management decision making Research key financial metric forecasting projections as well as management of financial reporting to support forecasting and budgeting processes Develop strategies and make recommendations for forward financial planning as well as enhancing financial reporting Lead projects to meet the implementation of moderately complex projects impacting one or more lines of business and exercise independent judgment while leveraging a solid understanding of the function, policies, procedures, and compliance requirements Establish effective and efficient reporting delivery that meets brand standard and internal control standards Collaborate and consult with peers, colleagues, and mid-level managers to resolve issues and achieve goals Required Qualifications: 4+ years of Finance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Qualified BCom/MBA/CA Inter or higher in one or a combination of the following: Finance, Accounting, Analytics, or Reporting. Advanced degree with focus on International Business, Finance and/or Tax preferred Prior work experience in the financial or banking industries with good understanding of various businesses & products Ability to work effectively in a team environment with different lines of business & cross-functionally to achieve Finance and Organization priorities Ability to execute in a fast paced, high demand, environment while balancing multiple priorities Excellent analytical, organization and problem-solving skills with strong attention to detail and accuracy Strong oral and written communication skills Good Excel skills with knowledge of financial modelling Job Expectations: Responsible for preparing complex monthly income attribution tools for various businesses including Securities, Investment Banking, Capital Markets, Lending and Global Payments using appropriate methodologies such as revenue split, residual profit or cost-plus calculations Develop, enhance and operate financial End User Computing Tools while complying with governance requirements (In Alteryx) Prepare any financial, legal, regulatory & management reporting related to income attribution Take the lead in understanding & resolving any issues or new developments and providing guidance on recommended actions Work closely with the Wells Fargo Enterprise Cost Team and the Finance teams in international regions & US Actively participate in Finance initiatives, including implementation of Alteryx, ad hoc analysis and projects Posting End Date: 13 Aug 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-478715

About This Role Wells Fargo is seeking an Information Security Analyst. In This Role, You Will Participate and identify security risks companywide and ensure that appropriate data security procedures and products are implemented Maintain an awareness of bank security policies and government regulations pertaining to information security Review the development, testing, and implementation of security plans, products, and control techniques Develop and implement security standards, procedures, and guidelines for multiple platforms and diverse systems environments Investigate and recommend appropriate corrective actions for data security incidents Identify regulatory changes that will affect information security policy, standards, procedures, and recommend appropriate changes Provide security consulting and project management services on highly complex information security projects and issues Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 2+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Ability to make timely and independent decisions while working in a fast-paced and results-driven environment Must have leadership skills, to be resilient and drive changes. Any one Information Security certification (Security +, CISSP, CIAM) or IAM vendor based certifications (Cyberark, Oracle, IBM) Knowledge and understanding of service delivery including SLAs/KPIs Exposure on escalation processes/matrix and ability to prioritize tasks Basic troubleshooting skills over UNIX / Database / Mainframe / Active Directory. Ability to collaborate effectively with different teams, accept challenging assignments and foster robust working relationships with teams. Knowledge sharing to help the team explore ideas and make them successful. Job Expectations: Provides Identity and Access administration within Application/Active directory/Mainframe environment as per requests submitted through various request methods. Provides basic technical support for routine security-related issues. Responds to related problem tickets. Provides on-call 24/7 Access Management/Production support as required or scheduled by management. Performs periodic review of existing documentation to ensure current understanding of processes and procedures making updates/changes as necessary. Identifies ways to streamline and automate access management processes to ensure consistency, reduce errors, reduce cycle time, and minimize audit/gap issues. Performs tasks/projects that is assigned/recommended by Immediate Manager Posting End Date: 13 Aug 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-479064

Job Description GLOBAL BANKING & MARKETS We make markets in and clear client transactions on major stock, options, and futures exchanges worldwide. Through our global sales force, we maintain relationships with our clients, receiving orders and distributing investment research, trading ideas, market information and analysis. OPERATIONS Operations is a dynamic, multi-faceted function that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow. YOUR IMPACT Securities Settlements team has the benefit of being located in the nucleus of an investment bank so the exposure and interaction that the successful candidate will gain will be vast. The successful hire will interface with global team across divisions. The successful candidate will be expected to act as a change agent, by improving processes and procedures and contribute meaningfully to the overall strategy of the organisation. In depth on the job training will be provided, backed up with on-going support and oversight as the candidate will be responsible for an important function within the team. The role is ideal for a candidate who wants experience of a variety of Securities Settlements functions. OUR IMPACT Operations is a dynamic, multi-faceted function that partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. Alongside this vital service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm’s assets and its reputation. Operations span all product lines and markets, serving as internal business partners who develop the processes and controls, and help to specify the systems that deliver accuracy, timeliness, and integrity to our business. Securities Settlements is operating under ‘Equities’ department. The Team’s primary function is to partner with key stakeholders (middle offices, desks, traders etc) to enable timely settlements with a focus on efficiency, control, and excellent client service. Business Unit Overview Securities Settlements Operations provides operational support for multiple businesses including (but not limited to) Trading, Sales, Investment Banking, Private Wealth, etc. covering functions including Inventory & Liquidity Management, Settlements, Exception management and Reporting, and Strategic Projects. We support our international client base across global markets. Traders & Clients execute Buy & Sell transactions in all major markets, with increasing presence within emerging markets. Upon Settlement Date, trades need to be matched and inventory made available to ensure successful exchange of securities and cash. Securities Settlements Operations globally is located in London, Salt Lake City, Singapore and Bangalore. The department’s key priorities are to mitigate risk, provide exceptional client service and drive strategic change. Job Summary And Responsbilities The position available is with the Securities Settlements Operations team – Hyderabad location. The reporting line is to a Team Manager as first line management, with further supervision by the Vice President. Key stakeholders and interactions will be with GS Trading and Sales Desks, Engineering and Operations Teams, Credit, Legal, Compliance and external counterparties. The following tasks give an overview of what is required day to day: Monitoring Settlement activity and ensuring securities are in the right place at the right time Monitoring Firm inventory to ensure it is moved or converted to facilitate settlement Working with the Trading Desk on securing borrows to facilitate settlement Query resolution and interaction with trading desk and clients on failing trades Investigating and resolving discrepancies of positions (cash and securities) in the firm’s books and records. Completing daily checklist ensuring all controls, procedures and processes relating to the assigned functions are followed Acting as a change agent solving problems at root cause whilst also taking / making opportunities to automate flows Basic Qualifications We are looking for an enthusiastic and committed individual who is looking to operate in a dynamic working environment where communication and teamwork skills are essential. Exceptional client service and relationship building are required to interact with our clients and the team. The candidate should have a control focus and be achievement orientated to produce results to ensure that all risk is mitigated. Degree / A level educated candidate would be preferred. Strong organizational skills required. Deadlines within this role are very strict with “zero tolerance” Prompt escalation and clear communication is paramount Be flexible, work on projects or aid other team members Preferred Qualifications Work experience in Securities Settlements, Inventory Management, trade support or securities middle office role for 4 to 8 years. Equities Industry and market knowledge would be an advantage. Experience of vendor platforms (Easyway) would be an advantage IAQ would be an advantage About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html © The Goldman Sachs Group, Inc., 2024. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Same Posting Description for Internal and External Candidates

Role Responsibilities: Provide project management across cross-process teams to ensure successful delivery of assigned projects Responsible for Digital ERP manufacturing and Warehousing Solutions required to support all Pfizer Manufacturing plants focused on the APAC region Drive deliverables like test planning and execution, cutover plan for large project Design and develop ERP manufacturing solutions in collaboration with business and Digital stakeholders. Develop and manage project plans, including spend, resourcing and deliverables to design, configure, and develop solutions to support Plant operations using technologies such as SAP standard configuration, SAP Production planning and execution and Warehouse management Maintain long term/short team Plan of Record (POR) for all ERP enhancement in ERP Manufacturing & Warehousing Solutions Responsible for solution delivery, solution availability, user experience, continuous improvements for all ERP Manufacturing and Warehousing solutions. Assist with creation of training guide and user communication for new functionality Expertise in Pfizer’s Plant network global model template focusing on manufacturing operations. Communicate effectively with stakeholders at various locations globally to ensure that they are adequately informed about the status of requests submitted by them and are kept abreast on progress made and issues encountered. Serve as a Project Manager for bigger projects and serve as a coach to the contractors on smaller projects. Take responsibility for the deliverables and ensure cost and timeline commitments made to the business are adhere. Develop cost estimates for projects, create spend forecast and maintain project financial details in Pfizer internal tools and project portfolio systems. Stay abreast of new technology trends and look for ways to apply new technologies where applicable Engage with cross functional teams including key business stakeholders within Pfizer Global Supply (PGS) and Digital colleagues specially with MES and external Warehouse management systems, to contribute to the business process and system development life cycle. Execute and manage testing lifecycle of new developments including but not limited to SAP PP, WM, QM, MM and SAP Fiori. Basic Qualifications: Bachelor’s degree in computer science, Engineering or Supply Chain degree and 10 years of relevant experience 10 years' experience in IT system design and/or delivery, 5+ years in Pharma or business process experience Business process knowledge of Manufacturing and warehousing operations of large plants At least 10 years of experience working on SAP Production Planning and Warehouse Management modules, plus very good knowledge of interfaces with MES and Warehouse management systems. Knowledge and experience in SAP Extended Warehouse Management (EWM) is preferred IDOCS and integration points with Materials Management, Process Order Execution and Warehouse Management. Experience in S4 Hana will be preferable. Demonstrable experience in software development lifecycles using agile principles and DevOps practices A thorough understanding of system GMP /GDP requirements in detailed knowledge of IT system design and the maintenance lifecycle in GMP environments. Knowledge or familiarity with the production support process, including tasks, escalation routes, communications, and other related activities Proven track record of a successful team lead and solution design. Excellent written and verbal communication skills, with the ability to communicate with business and technical people alike Excellent presentation and facilitation skills, with the ability to interact with various levels of management Excellent organization and problem-solving skills Excellent leadership and project management skills Quick learner. Demonstrate initiative and ownership. Ability to operate in a global multi-cultural environment of time zones and requirements High degree of business process acumen understanding the life cycle of product creation (Plan, Source, Make, Deliver, Return). Preferred Qualifications SAP Quality Management and industry experience Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. Physical/Mental Requirements Able to manage contract resources if needed. Mentally strong, able to communicate well and work with Teams. Non-standard Work Schedule, Travel Or Environment Requirements Travel as needed PHYSICAL/MENTAL REQUIREMENTS Able to communicate and work with teams Non-standard Work Schedule, Travel Or Environment Requirements 20% Travel as needed Work Location Assignment: On Premise Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Information & Business Tech

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In SAP technology at PwC, you will specialise in utilising and managing SAP software and solutions within an organisation. You will be responsible for tasks such as installation, configuration, administration, development, and support of SAP products and technologies. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Role: Senior Associate Operate Tower: SAP Experience: 6 - 10 years Key Skills: Order to Cash Educational Qualification: BE / B Tech / ME / M Tech / MBA Work Location: India Job Description As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self-awareness, personal strengths and address development areas. Proven track record as an SME in chosen domain. Ability to come up with Client POC/POV for integrating/increasing adoption of emerging Tech. like BlockChain, AI et al with the product platform they are associated with. Mentor Junior resources within the team, conduct KSS and lessons learnt. Flexible to work in stretch opportunities/assignments. Demonstrate critical thinking and the ability to bring order to unstructured problems. Ticket Quality and deliverables review. Status Reporting for the project. Adherence to SLAs, experience in incident management, change management and problem management. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. Demonstrate leadership capabilities by working with clients directly and leading the engagement. Work in a team environment that includes client interactions, workstream management, and cross-team collaboration. Good Team player. Take up cross competency work and contribute to COE activities. Escalation/Risk management. Position Requirements Required Skills: 6+ years of hands-on experience on the PI/PO/CPI/CPI-DS in Support/implementation projects PI/PO/CPI/CPI-DS development knowledge for both part design as well as configuration. Should have done at least 1 End to End implementation. Adherence to SLAs, experience in incident management, change management and problem management Be flexible to work in 2nd shift (2 pm IST to 11 pm IST) Hands-on experience on Java and groovy script. Working experience on Integrating SucessFactors, Ariba, Concur, Fieldglass, CPM, MRS, BRIM systems. Hands-on experience on ODATA is an added advantage. . Hands one experience on AIF (Application Interface Framework) Experience in CPI-DS sepcifically. Basic ABAP knowledge and SAP BTP Knowledge If SLD knowledge is there then it will be an added advantage. Responsible for handling incidents and tickets causing service disruption in the PI/PO/CPI landscape. End to end experience on interface build SLD, ESR, ID, TSD perform, UAT, transport of changes SAP PI/PO interfaces Monitoring and support. Good knowledge in using at least one SAP module in the areas of logistics or finance (key user level). Interest in solving challenges involving both business and technical. Willing to take over responsibility and to make decisions. Preferred Skills Well versed with SAP Standard adapters File, SFTP, REST, JDBC, JMS, RFC, SOAP, IDOC_AAE, HTTP_AAE, MAIL, 3rdParty adapters. Act as a technical team lead for the requested deliverables which includes adhering to the timeline, effort and assuring quality. Sharing knowledge and experience with colleagues. Contribute to best practices and methodologies. Desire for a dynamic and prestigious work environment. Well versed in CR’s Good at implementing EDI. Managed Services- Application evaluation services At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clients’ better. Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client’s enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes. With PwC’s Managed Services our client’s are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today’s dynamic business environment. Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients’ applications and cloud portfolio. Our focus is to empower our client’s to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective. As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective.

Description Job Summary: On-Site Role The On-Site Service Technician – Level II is a technical specialist responsible for providing high-quality customer support through the diagnosis and completion of less complex repairs to Cummins products at a customer site. This role involves hands-on maintenance and troubleshooting of engines and associated systems, ensuring effective field service operations while promoting a safe work environment. Key Responsibilities Diagnose and complete less complex repairs on Cummins engines and related systems at customer locations using specialized tools and procedures. Interact professionally with customers, ensuring prompt attention to service requests and maintaining strong relationships. Utilize electronic service tools (e.g., Insite) for engine/after treatment diagnostics and troubleshooting. Conduct preventive maintenance and basic repairs while coaching customer employees where applicable. Escalate unresolved issues to senior technicians or supervisors and accurately document service findings and actions. Train OEMs and service center teams on Cummins products, ensuring proper usage and support. Maintain service databases, update incident reports, and manage warranty cases and parts dispatch. Conduct service audits, ensure corrective actions are implemented, and support field failure analysis and infant care. Maintain a clean and safe work environment by adhering to all Health, Safety & Environmental (HSE) regulations and reporting incidents. Participate in technical training programs aligned with role requirements. Responsibilities Core Competencies: Communicates Effectively – Delivers clear, concise information to various audiences. Customer Focus – Builds strong customer relationships and delivers tailored solutions. Develops Talent – Supports development goals of colleagues and service partners. Manages Complexity – Solves problems using sound judgment and information analysis. Self-Development – Proactively seeks growth opportunities and technical development. Health and Safety Fundamentals – Models safe practices to contribute to a hazard-free workplace. Values Differences – Appreciates diverse backgrounds, perspectives, and experiences. Technical Competencies Diagnostics Application – Applies guided workflows and diagnostic tools to isolate and repair faults. Electronic Service Tool Application – Uses software and hardware tools to service or troubleshoot equipment. Engine Systems Interactions – Analyzes interdependent engine systems for accurate fault resolution. Product Repair and Maintenance – Performs disassembly, repair, and reassembly of mechanical and electrical systems. Service Documentation – Accurately captures service actions, parts used, and diagnostics performed. Technical Escalation – Uses systems and expert support to resolve complex service issues. Education, Licenses, And Certifications Vocational diploma or degree in Mechanical / Automobile / Electrical Engineering from a recognized institution. Apprentice Certified Power Generation or Engine Technician (Preferred). Relevant electrical certification (Optional). Valid local driving license (Mandatory). Additional licensing may be required based on local regulations and export control compliance. Qualifications Skills and Experience: Basic to intermediate experience in field service, preferably within engine or power generation domains. Hands-on experience with engines, aftertreatment systems, turbochargers, fuel systems, and dosing systems. Ability to troubleshoot and resolve vehicle, genset, or equipment-level complaints independently. Prior involvement in technical training, customer service support, warranty disposition, and field failure handling. Strong organizational skills with experience in service data reporting and incident management tools (e.g., ePIR). High voltage/low voltage system handling experience is an added advantage. Additional Notes This position may require travel to customer locations and occasionally extended hours based on operational needs. Candidates must demonstrate a commitment to customer satisfaction, technical excellence, and continuous improvement. Job Service Organization Cummins Inc. Role Category On-site Job Type Technician ReqID 2416399 Relocation Package Yes

We’re on an exciting journey with our client and we want you to join us. With our client, you will be exposed to the latest technologies and work with some of the brightest minds in the industry. Our client is Big IT consulting company so you will be playing a key role as a Vice President - Market Risk , who can assist with the below: Within CTO, the Risk Change team is involved in supporting Risk Management and Risk Middle Office teams in implementing various change and regulatory initiatives. Team is responsible for providing consulting, business analysis, testing and project management capabilities on strategic system enhancement/migration projects or regulatory change projects such as BCBS 239, Basel III, FRTB etc. Role description: As part of the Risk Management Global Book of Work covering Regulatory, Strategic and incremental business change there is a requirement for an experienced delivery focused project manager with Risk Management domain knowledge. The candidate would be leading several key workstreams to deliver across a number of risk management initiatives. Agreeing project scope with senior stakeholders and managing the project scope throughout the project lifecycle. Managing all resources that form part of the delivery team for the project(s), incorporating all resources and their activities into clearly stated defendable plan for the project(s). Supporting and mentoring team members to ensure delivery. Ability to work and collaborate with across a broad range of stakeholders across various levels of seniority and experience Clearly defining success criteria for each stage of the project and ensuring successful completion of all tasks within the project plan on time and within budget. The overall project will be measured by adherence to delivering against a set of pre-agreed KPIs. Understanding and monitoring cross-project dependencies that may impact project delivery. Understanding the project management framework and ensuring delivery of projects in adherence to the established common standards. Effective stakeholder management relating to the project, ensuring through both day-to-day management, and in governance, that project status clearly articulated and timely in its delivery. Timely reporting of project status, issues, risks to various management team and governance forum as appropriate. Including issue escalation and resolution with portfolio lead and senior management Understanding the front-to-back risk business processes allowing for optimal requirements gathering and synergies between projects. Good communication skills and understanding of key Market Risk or Credit Risk business processes to support presentation of complex topics to senior management. Interprets the regulatory requirements in conjunction with various Risk Management stakeholders to manage scoping of business requirements and delivery. Act as business gate keeper, control issues being raised to IT and work with the business to ensure issues are raised appropriately, prioritised and are fully understood/agreed globally. Works with business users, business analysts (BAs), IT to ensure requirements are correctly captured, understood and delivered in line with expectations. Supportive of continuous improvement and drives the retrospective reviews to improve delivery quality and cadence within the project and wider organisation Strong team player who would be required to work closely with the global business, IT, BAs, QA and development team throughout project lifecycle. Desired Skills and Experience: Total experience of minimum 8 years and project management experience of 5+ years ideally in Market Risk or Counterparty Credit Risk management or Risk Technology as a Project or Program manager. Good knowledge of the Market Risk or Counterparty Credit Risk domain and metrics like – VaR, Expected Shortfall, IRC, PD, LGD, EAD, PE, PFE, EEPE, VaR, RWA etc., knowledge of Settlement Risk and Stress Testing. Proficient in the use of various tools (e.g. Confluence, JIRA, MPP) to manage project deliverables Understanding of Risk data flows and architecture including risk limits Ability to utilise and adapt delivery methodologies to suit the projects, stakeholders through the lif ecycle of the project Ability to lead dedicated workstreams and manage multiple deliveries end to end concurrently Self-starter with excellent presentational, verbal and written communication skills with the ability to communicate at a range of levels within the organization. Prior experience in credit risk system implementations and involvement in regulatory projects. Exposure to Market Risk or Credit Risk systems, data and processes involved in generating Risk regulatory capital. Strong attention to detail, accuracy and timeliness of delivery. Experience in defining Testing approach, test plan and test co-ordination. Proven experience facilitating the elicitation of requirements from end users and translating them to user, functional and non-functional requirements for Development Teams. Work with development teams (IT) to clarify that design meets requirements. Detailed knowledge of all Microsoft Office products, i.e. Word, Excel, Project & Power Point Management of business analysis and project manager resources to deliver multiple projects/workstreams Good educational pedigree, finance/risk domain and Project Management certifications (MBA, PMP, Agile Scrum Master, FRM etc.)

Job Description High Touch Engineer in ASR9K Domain The Business Entity The Technical Services is a team of world-class technical experts whose main focus is to help customers deploy and operate their networks effectively while delivering the best possible customer experience. Our success is validated through outstanding financial results, increasing customer satisfaction metrics, and industry recognition and employee satisfaction scores. Team Description High-Touch Team is a premium service for strategic customers. Team supports incident, problem and change management and act as a Technical Leader being on top of other company’s resolving teams. Roles and Responsibilities Act as a technical focal point for network problem resolution. Troubleshoot and resolve customer network problems across a broad range of technologies. Provide Network level problem resolution, including troubleshooting on the entire Cisco network for complex and critical issues. Is a dedicated Technical Escalation point of contact for moderate to complex network issues. Provide problem Root Cause Analysis at the network infrastructure and application level and produce detailed technical reports that include root cause, next steps, and recommendations for corrective and preventive actions, Provide Software Referrals to address critical problems identified across install base. Review and analyse trends and work with the High Touch Operations Manager (HTOM) in providing quarterly reports detailing corrective action plans, and other actions planned for the next quarter. Shorten the time to resolution during complex and critical situations by using knowledge of the customer network and their operations. Assist the FTS Teams, Technical Assistance Centre (TAC) and HTOM, on any specific matters which may arise in the delivery of the High Touch Support Services on their customer accounts. Occasional business travels are required (EMEAR, APAC, US) Successfully manage customer relationship. Support service delivery on accounts under his/her responsibility. Generate reusable Intellectual Capital in the form of standard customer deliverables. Question the way of working and suggest improvements. When appropriate act as Lead Engineer for HTTS and TAC/BU when driving customer’s escalated or reoccurring reactive issues to resolution. Qualifications Typically requires university degree equivalent 12 + years of experience in network engineering or telecommunications support environment Advanced knowledge of Routing and Switching Multicast ,BNG Technology & Services ASR9K Platform. Effective Troubleshooting and Analytical skills Ability to communicate effectively in English both verbally and in writing High interpersonal skills, very good presentation skills (to technical and non-technical audience) Cisco Confidential CCIE Bachelor’s or Master’s degree in engineering (Computer Science, Electrical Engineering, Telecommunication or equivalent) Experience in designing, deploying or supporting Cisco Solutions Operation Good Knowledge of Cisco IOS/XR Platform CCIE

Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. IBKR is looking for motivated, analytical and methodical individuals with a financial services industry background and professional demeanour to join an exciting team that is helping to shape one of the world's strongest trading and brokerage brands. The ideal candidate will be friendly, enjoy helping clients, and be comfortable with new and changing technologies. Your Responsibilities Handling client inquiries about IBKR's security system via phone, chat and tickets. Problem management with a focus on security protocols and practices. Assisting clients in configuring and using IBKR's two-factor authentication smartphone app. Identification and escalation of issues pertaining to the secure login of clients using IBKR's smartphone app. Qualification And Experience Good mastery of Windows and/or macOS computer systems and basic office applications. Experience and advanced user knowledge of iOS and Android smartphone operating systems. Excellent understanding of apps and smartphones. Previous experience in a client service role. Languages: fluency in English. Any additional language is a plus. Required Skills Excellent and demonstrable client service skills Navigating multiple computer applications while interacting with clients. Analytical approach to problem-solving. Ability to engage and maintain a conversation with clients Ability to learn and adapt to new information and technology platforms Personality: Self-confident, open, extroverted, good communication skills, flexible and able to work independently in a team-oriented environment. Company Benefits & Perks Competitive salary package. Performance-based annual bonus (cash and stocks). Group Medical & Life Insurance. Modern offices with free amenities & fully stocked cafeterias. Monthly food card & company-paid snacks. Hardship/shift allowance with company-provided pickup & drop facility* Attractive employee referral bonus. Frequent company-sponsored team-building events and outings. Depending upon the shifts. The benefits package is subject to change at the management's discretion.

Description The Retail Business Services (RBS) group is an integral part of Amazon's online product life-cycle and supports buying operations. The team’s primary role is to support the creation and enhancement of retail selection on the worldwide Amazon online catalog. The tasks handled by this group can impact online user experience. The successful Subject Matter Expert is a problem-solver, mentor and communicator with expertise in process optimizations and systems thinking. You will engage directly with multiple internal teams to drive business projects for the RBS team. You will utilize a wide range of skills and work on operational quality to independently drive the performance improvement projects. In this role you will be focused on improving the experience and satisfaction of Amazon customers (vendors/vendor managers/end customer), root cause analysis of issues and opportunities affecting the business. Key job responsibilities Develop strategies for continuous improvement in process and customer quality. Strengthen the existing Retail operations by ensuring identification of automation and upstream defect elimination opportunities. Drive process excellence initiatives, drive Kaizen events and work on new automation / solution building projects Able to drill into large amounts of data and extract meaningful business metrics. Perform data analysis on trends observed and recommend solutions to the product and Business teams Collaborate with partner teams and stakeholders across the globe to deliver on key business goals and objectives by driving consensus and building trust Demonstrates the ability to dive deep into a problem, perform root cause and corrective actions to avoid defect reoccurrence. Establishes key reports for functional area Able to write, well-structured and detail-oriented documents in a clear, concise and audience-specific format The Candidate Is/has Aptitude and interest for Upstream Defect Elimination. Ability to identify, prioritize and coordinate work streams as necessary including scheduling, time management, and meeting deadlines High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision About The Team The RBS team is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. Basic Qualifications 1+ years of program or project management experience Experience using data to influence business decisions 1+ years of interacting with customers/stake holders experience Bachelor's degree Knowledge of MS office. Experience working on root cause analysis, corrective and preventive actions for solving customer problems and prevention of defects. Preferred Qualifications Knowledge of analytics & statistical tools such as SAS, PowerBI, SQL & ETL DW concepts Knowledge of visualization tools such as Tableau, Datazen, SSRS Experience back office operations, escalation management and troubleshooting environments Experience working in e-commerce / retail / supply chain / financial services business Worked in a global client facing role. Six sigma green belt certified ISO 9001 lead auditor certified Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 15 SEZ Job ID: A3008393

Eureka Forbes Limited is India’s leading health and hygiene brand, with over four decades of trust and innovation. A multi-product, multi-channel organization, its portfolio spans across water purifiers, vacuum cleaners, and air purifiers. With a customer base exceeding 1 Crore and a presence across more than 19000 pin codes, Eureka Forbes operates one of the unique direct sales networks and a robust service ecosystem. The service network comprises of 450 on payroll employees, 8000 field technicians, and 650 business partners. Role Overview We are seeking a dynamic and strategic leader to oversee end-to-end service operations across the country. This role is critical in ensuring exceptional customer experience and operational efficiency while driving profitability and long-term growth in service revenues, especially from Annual Maintenance Contracts (AMC). The ideal candidate will combine strong operational rigor, people leadership, and customer-centric thinking to drive high-impact transformation initiatives across a distributed service network. This is a high-visibility role sitting at the intersection of customer experience, operational governance, revenue growth, and digital transformation—best suited for someone who thrives in fast-paced environments and is passionate about scaling service excellence. ________________________________________ Key Responsibilities 1. Operations Governance & Process Standardization Govern and standardize end-to-end service operations across all regions, ensuring strict adherence to SOPs, productivity benchmarks, and TAT norms. Monitor and drive operational KPIs, conduct monthly governance forums, and ensure timely resolution of escalations via regional and partner teams. Partner with Quality and Revenue COEs to drive national implementation of process improvement projects, campaign initiatives, and service excellence programs. 2. Service Revenue & Performance Delivery Own national service revenue and profitability goals; steer regional operations teams and service partners toward achieving monthly and annual targets. Translate strategic AMC and service sales plans into executable region-specific playbooks with clear ownership and KPIs. Analyze performance dashboards, identify revenue gaps, and implement data-driven interventions to boost AMC penetration and upselling. 3. Workforce & Partner Network Management Govern regional leadership and field technician teams to ensure optimal workforce planning, especially around seasonal peaks, new product launches, and marketing campaigns. Strengthen performance management frameworks for Business Partners (BPs), aligning revenue goals, service quality, and incentive programs. Drive initiatives for partner engagement, skill development, and capability enhancement to uplift network performance and compliance. 4. Digital & Transformation Project Deployment Lead nationwide deployment of digital service tools and platforms—ensuring training, adoption, and seamless transition from pilot to BAU. Liaise between central transformation teams and regional stakeholders to ensure consistent rollout of GTM strategies, technology upgrades, and automation initiatives. Track success metrics and user feedback to continuously improve digital adoption and impact. ________________________________________ Success Metrics Improvement in Net Promoter Score (NPS) Reduction in average service TAT and escalation rates Growth in AMC revenue and service profitability Increase in partner performance index and workforce productivity Timely execution of digital transformation initiatives with high adoption rates ________________________________________ Skills & Experience 10–12 years of experience in after-sales service operations, preferably in consumer durables, home appliances, electronics, or automotive sectors. Prior experience in leading large distributed service teams, including both company-owned and partner-managed setups. Strong program management skills for deploying transformation or digital initiatives across geographies. Familiarity with tools like Salesforce Service Cloud, SAP FSM, ServiceMax, or similar service management platforms is a plus. Service Operations Management: Proven experience in managing nationwide service delivery operations with a strong understanding of SOPs, TATs, escalation handling, and quality assurance. Revenue & P&L Ownership: Demonstrated success in driving service revenue (especially AMC) and managing P&L for service verticals. Customer Experience Leadership: Deep understanding of NPS, CSAT, and VOC programs with a track record of improving customer satisfaction and loyalty. People & Partner Management: Strong leadership experience managing regional teams and external partner networks; ability to drive performance through KPIs, coaching, and engagement. Digital Transformation: Experience in rolling out service-related digital tools (CRM, technician apps, self-service portals) and leading change management across large teams. Analytical & Data-Driven: Comfortable working with dashboards, MIS, and performance analytics to make informed decisions and interventions.

Regional Quality Tracker Purpose Responsible for proactive tracking of International/Trinity shipments. Also responsible for handling all escalation cases including late deliveries, claims, damaged shipments, lost shipments etc. Key Responsibilities Drive proactive tracking of Intel/Trinity shipments for all customers drive timely deliveries to such customers Ensure regular follow up for all the undelivered cases in the track and close them as per set rules and procedures Ensure clearance of held back cases within the stipulated timelines Ensure appropriate handling of all escalation cases forwarded from the contact center Ensure handling of all customer claim requests as per company policy and procedures Conduct regular monitoring of TAT, RTO, Delivery Strike Rate, Shield Cases etc. Track Net Service Levels (NSLs) to identify areas where customer satisfaction levels are not being met and initiate remedial actions, if required Plan for resource requirements for future growth and ensure availability of the same through discussions with the Management Facilitate the branch tracker for any tracking related issues. Coordinate and consult with HO Tracker for escalation or any special cases Provide guidance and support to employees to help them discharge their duties effectively Ensure Training and development of subordinates to develop the team’s capabilities and high performance culture Key Result Areas and Key Performance Indicators S. No Key Result Areas Key Performance Indicators 1 Ensure Customer Satisfaction for DP Ensure the net service levels are met as per targets % Call back commitment being met % undelivered shipments Clearance of held back cases within TAT (number of deviations found) Ensure Effective Customer Complaint Handling in the region % Adherence to defined TATs for Complaints resolution Claims settlement Ensure Performance Driven Culture Adherence to Performance Management system timelines and guidelines Ensure Ontime connection from First Mile % First Mile connection achieved 5 Ensure successful pickups including Topay % successful pickups including attempts

We are hiring for Manager - HR Operations for Leading Global Consulting Firm - Gurugram Role - Manager - HR Operations Exp - 12-15 Years Budget - 16-18L (Inc 10% VP) Location - Gurugram /Hybrid Notice Period - Max upto 30 Days What you’ll bring 10+ years of overall experience with 5+ years recent hands‑on HR Operations leadership in a multi‑region environment. High attention to detail; strong written and verbal communication; excellent organizational and stakeholder skills. Demonstrated ownership and accountability; flexibility to support extended/variable hours when business or client needs demand. Strength in RCA and escalation management; experience instituting quality checks and error‑reduction mechanisms. Practical fluency in data tools—Power Query and BI dashboarding—for automating reports and deriving insights. Experience driving efficiency via workflow tools/ticketing systems (e.g., Freshservice) and automation. HRIS exposure to: Workday, PeopleSoft, UKG, SAP, ADP, Darwinbox, ServiceNow (or equivalents). How we’ll measure success Data quality and accuracy: sustained 99%+ accuracy on operational outputs; visible reduction in rework/error trends. SLA performance: 95%+ adherence across intake queues, with cycle‑time improvements for key processes. Automation and analytics: migration of priority manual reports to BI; adoption and usage by stakeholders. Team capability: cross‑training coverage, quality improvements, and internal satisfaction feedback from HR/Business partners. Tools and Platforms You’ll Touch HRIS and payroll: Workday, PeopleSoft, UKG, SAP, ADP, Darwinbox (as applicable by region/client). Ticketing/workflow: Freshservice (phased implementation). Analytics and automation: Power BI, Power Query; standard report automation and dashboarding. Org design and reporting: Insperity OrgPlus for structure changes and org visuals.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role As an SAP Functional L1 Support Executive provides initial-level support for SAP systems, acting as the first point of contact for user issues. Their responsibilities include resolving basic issues, escalating complex problems, and documenting solutions. Incident Management:Receive and log support tickets, troubleshoot issues, and resolve them within established service level agreements (SLAs). User Support:Provide guidance and assistance to end-users on standard SAP transactions and processes. Documentation:Create and maintain user manuals, knowledge base articles, and other documentation related to SAP support. Escalation:Identify and escalate complex or unresolved issues to higher-level support teams (L2, L3). In this role you will play a key role in: Provide initial-level support for SAP systems Focusing on resolving basic user issues and escalating complex problems. Act as the first point of contact for end-users, logging tickets, troubleshooting common problems, and ensuring smooth SAP operations. Help in user training, documentation, and collaborating with other support levels to resolve issues. Your Profile Experience: Extensive experience in finance with a deep understanding of SAP Financial Accounting and Controlling modules. SAP Knowledge: Strong expertise in SAP HANA, particularly in the context of financial processes. Problem-Solving Skills: Ability to analyze complex financial processes and provide effective solutions. Communication: Excellent communication skills, with the ability to collaborate with cross-functional teams and provide clear guidance to finance users. Software Skills: Proficiency in ServiceNow for IT service management, SAP Solution Manager for application lifecycle management, and Jira for issue tracking and project management in addition. What You'll Love About Working Here You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. You will have the opportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications. We’re committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work. Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal sports events, yoga challenges, or marathons. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Job description: Job Description About the Team: Quality Team plays a crucial role in producing components for automobiles. It helps Cost reduction, Identify the issues, Maintaining the supply chain, improve the product quality, Sustainability & etc. What you can look forward to as Deputy Manager - Supplier Quality (m/f/d): Lead all CVS APQP process linked to one or more defined suppliers (delivering all Regions) Release supplier PPAP in agreement with the delivering plant SQA. Ensuring quality in projects to achieve zero defects and flowless lunches Perform process audit (acc. VDA 6.3/technical checklist) at assigned suppliers. Track to closure open action item list at suppliers Manage supplier development activities linked to escalation level 2, Support supplier development activities when required by SQA Support resolution of supplier claims when required by SQA Your Profile as Deputy Manager - Supplier Quality (m/f/d): Successfully completed degree in technical/mechanical/industrial engineering or comparable studies and 8 to 15 years’ work experience within automotive/business related industry Quality tools (APQP, 8D/ QR6S, FMEA, MSA… VDA6,3..) and knowledge/ experience in one of technologies High level of motivation, strong and reliable decision making-capabilities Project management skills Team and communication skills Why should you choose ZF Group in India? Innovative Environment: ZF is at the forefront of technological advancements, offering a dynamic and innovative work environment that encourages creativity and growth. Diverse and Inclusive Culture: ZF fosters a diverse and inclusive workplace where all employees are valued and respected, promoting a culture of collaboration and mutual support. Career Development: ZF is committed to the professional growth of its employees, offering extensive training programs, career development opportunities, and a clear path for advancement. Global Presence: As a part of a global leader in driveline and chassis technology, ZF provides opportunities to work on international projects and collaborate with teams worldwide. Sustainability Focus: ZF is dedicated to sustainability and environmental responsibility, actively working towards creating eco-friendly solutions and reducing its carbon footprint. Employee Well-being: ZF prioritizes the well-being of its employees, providing comprehensive health and wellness programs, flexible work arrangements, and a supportive work-life balance.

AB InBev GCC was incorporated in 2014 as a strategic partner for Anheuser-Busch InBev. The center leverages the power of data and analytics to drive growth for critical business functions such as operations, finance, people, and technology. The teams are transforming Operations through Tech and Analytics. Do You Dream Big? We Need You. Job Title: Senior Analyst Credits & Collections Location: Bangalore Reporting to: Manager – OTC Purpose of the Role: The Credit and Collections Specialist is responsible for managing the company’s credit policies and ensuring timely collection of outstanding invoices. This role aims to minimize financial risk by evaluating customer creditworthiness, monitoring receivables, and effectively resolving overdue accounts, thereby maintaining healthy cash flow and supporting the organization’s financial stability. Is also accountable for overall performance of the teams, achievement of business KPIs, as well as the results of contractual service level agreements with clients, for internal and external clients' satisfaction, and represents the point for escalation. To ensure internal and external client satisfaction by effectively communicating and helping to meet their respective needs – includes working on client requests been solved in a timely fashion. To be the escalation point for internal clients. Coordinate with Finance Macro Process Leader and other Finance Process Leaders to set and deliver our Sales-Finance strategy and transformation projects. Key tasks & accountabilities: Assess and analyze customer credit applications and credit limits to ensure prudent risk management. Monitor accounts receivable aging reports to identify overdue accounts and initiate timely collection efforts. Communicate with customers via phone, email, and written correspondence to resolve payment issues and negotiate repayment plans. Collaborate with sales and finance teams to resolve disputes and ensure accurate billing. Maintain detailed records of collection activities and customer interactions in the CRM or ERP system. Prepare regular reports on credit and collection performance metrics for management review. Implement and enforce company credit policies and procedures in compliance with relevant laws and regulations. Identify trends and potential risks in the credit portfolio and recommend corrective actions. Support month-end closing processes by ensuring all receivables are appropriately accounted for. Qualifications, Experience, Skills: Education & Experience University Degree – Bachelors Degree in Business Studies OR Finance Overall 5 to 7 years experience in managing account receivables 3-5 years experience in the OTC/Finance/ process Experience in stakeholder management with commercial function and customers Experience in working in an ERP environment FMCG or Shared Services experience a plus. Experience with SAP financial module Computer skills (Excel, PowerPoint, MS Project etc.) And above all of this, an undying love for beer! We dream big to create future with more cheers

The Role: Senior IT Specialist As a Senior IT Specialist , you will serve as the first point of contact for employees experiencing technical issues. Leveraging your 5+ years of relevant experience in IT support and troubleshooting, your primary responsibility will be to provide timely and effective technical assistance, diagnose and resolve a wide range of IT problems, and ensure high levels of customer satisfaction. You will apply your deep understanding of enterprise systems, hardware, and software to maintain operational continuity and contribute to process improvements. A Microsoft certification in Azure, Office 365, or other relevant technologies is required, demonstrating your proficiency in managing and supporting modern cloud-based and productivity solutions. Your ability to communicate clearly and empathetically will be key in delivering a seamless support experience across the organization. Job Description Key Responsibilities Customer Support: Provide technical assistance via phone, email, and chat. Issue Diagnosis & Resolution: Troubleshoot basic hardware and software problems. Incident Management: Log and track issues using a ticketing system. Escalation Handling: Escalate complex issues to L2/L3 support teams. Follow-Up: Ensure complete resolution and follow up with customers. Documentation: Maintain up-to-date technical documentation and service catalogues. Team Collaboration: Participate in team meetings and contribute to knowledge sharing. Technical Expertise: Proficient in Microsoft 365, Azure, Intune, and virtual machines (VMs). Experience managing issues in AWS and Azure environments. Qualifications Education: Bachelor’s degree. Experience: Prior experience in technical support or customer service roles. Skills Strong problem-solving and troubleshooting skills. Knowledge of networking, firewalls, and cloud security best practices. Excellent verbal and written communication abilities. Ability to work independently and manage multiple tasks efficiently. Customer-focused with strong interpersonal skills. Basic understanding of networking concepts. Proficient in Windows, Linux, and macOS operating systems. Experience with ticketing systems such as ServiceNow and Service Desk, Zoho. Skilled in using remote desktop tools. Solid grasp of fundamental IT concepts and terminology. Effective time management and organizational skills. In-depth knowledge of Office 365, Azure, VMs, Intune, and antivirus solutions. Integration Monitoring: Utilize Azure Monitor, Log Analytics, and Application Insights to track and resolve integration issues. Automation & Scripting: Use PowerShell and other scripting tools to automate tasks and enhance support efficiency. Azure API Management: Support and troubleshoot APIs published via Azure API Management, including policy configuration, throttling, and authentication. Cross-Team Collaboration: Work closely with development, DevOps, and cloud teams to ensure seamless integration and deployment of services. Working Conditions Shift Work: May require working in shifts to provide 24/7 support. Working from the office Simeio is an equal opportunity employer. If you require assistance with completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to any of the recruitment team at recruitment@simeio.com or +1 404-882-3700.

Description The Retail Business Services (RBS) group is an integral part of Amazon's online product life-cycle and supports buying operations. The team’s primary role is to support the creation and enhancement of retail selection on the worldwide Amazon online catalog. The tasks handled by this group can impact online user experience. The successful Subject Matter Expert is a problem-solver, mentor and communicator with expertise in process optimizations and systems thinking. You will engage directly with multiple internal teams to drive business projects for the RBS team. You will utilize a wide range of skills and work on operational quality to independently drive the performance improvement projects. In this role you will be focused on improving the experience and satisfaction of Amazon customers (vendors/vendor managers/end customer), root cause analysis of issues and opportunities affecting the business. Key job responsibilities Develop strategies for continuous improvement in process and customer quality. Strengthen the existing Retail operations by ensuring identification of automation and upstream defect elimination opportunities. Drive process excellence initiatives, drive Kaizen events and work on new automation / solution building projects Able to drill into large amounts of data and extract meaningful business metrics. Perform data analysis on trends observed and recommend solutions to the product and Business teams Collaborate with partner teams and stakeholders across the globe to deliver on key business goals and objectives by driving consensus and building trust Demonstrates the ability to dive deep into a problem, perform root cause and corrective actions to avoid defect reoccurrence. Establishes key reports for functional area Able to write, well-structured and detail-oriented documents in a clear, concise and audience-specific format The Candidate Is/has Aptitude and interest for Upstream Defect Elimination. Ability to identify, prioritize and coordinate work streams as necessary including scheduling, time management, and meeting deadlines High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision About The Team The RBS team is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. Basic Qualifications 1+ years of program or project management experience Experience using data to influence business decisions 1+ years of interacting with customers/stake holders experience Bachelor's degree Knowledge of MS office. Experience working on root cause analysis, corrective and preventive actions for solving customer problems and prevention of defects. Preferred Qualifications Knowledge of analytics & statistical tools such as SAS, PowerBI, SQL & ETL DW concepts Knowledge of visualization tools such as Tableau, Datazen, SSRS Experience back office operations, escalation management and troubleshooting environments Experience working in e-commerce / retail / supply chain / financial services business Worked in a global client facing role. Six sigma green belt certified ISO 9001 lead auditor certified Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 15 SEZ Job ID: A3008399

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com Job Function Data Analytics & Computational Sciences Job Sub Function Clinical Data Management Job Category Professional All Job Posting Locations: PENJERLA, Telangana, India Job Description Integrated Data Analytics and Reporting (IDAR) Analyst II Analytical Monitor Position Summary The Analyst II Analytical Monitor is an individual contributor with knowledge of site monitoring and Analytical Risk Based Monitoring (ARBM) practices, data analytics, methods, processes, and technologies. Empowered by technology, optimized processes and targeted data analytics, Analytical Monitors will enable Site Managers to dedicate a greater proportion of their time for meaningful engagement with sites, driving improved performance, data reliability and site satisfaction. The Analyst II Analytical Monitor supports execution of processes and activities for multiple clinical trials in conformance to all relevant laws, regulations, guidelines, policies, and procedures. This position receives ongoing direction from their functional manager and/or other experts to achieve objectives. This position collaborates closely with Site Managers, other Data Management & Central Monitoring roles, & other internal partner functions and/or external service providers to achieve successful, cooperative partnerships. Principal Responsibilities Conducts activities in compliance with J&J functional SOPs, processes and policies. May support innovation or process improvement projects which may include but are not limited to requirements development, user acceptance testing and identification of improvements to existing and new analytical tools. Facilitates smooth and effective communication, managing multiple communication streams. Follows agreed escalation pathways where needed. Analytical Monitor Role-Specific Responsibilities Performs analytical monitoring activities for clinical trials within assigned scope of responsibility in line with portfolio timelines and priorities, including support of execution and close-out as outlined in the end-to-end process. Analytical Monitors will conduct regular (fit for purpose) reviews at site and subject level that will help early detection of issues, and prevent recurrence Collaborates closely with the Site Manager and Central Monitoring Manager to action trends and signals detected at the site and subject level. Accesses various systems, databases and reporting tools to identify potential risks related to the site and subject level data quality, study participant safety and compliance by identifying trends and early warning signals Provides timely analytical data insights to support the Site Managers in making decisions on site prioritization and critical engagement. Principal Relationships Functional contacts in J&J Innovative Medicine include but are not limited to Site Managers and Local Trial Managers. Functional contacts within IDAR include but are not limited to Functional Leadership, Central Monitoring, Data Management, Data Acquisition Experts, Clinical Programmers. External contacts include but are not limited to External Service Providers. Required Education and Experience Requirements: Bachelor's degree (e.g., BS, BA) or equivalent professional experience is required, preferably in Health Sciences or Data Sciences. Advanced degrees preferred (e.g., Masters, PhD). Experience in Pharmaceutical, CRO or Biotech industry or related field or industry. Knowledge of trial site operations and study execution Working knowledge of regulatory guidelines (e.g., ICH-GCP). Demonstrated understanding of data analysis and familiarity with basic statistical concepts. Project, Issue, and risk management experience with ability to apply critical thinking & problem-solving skills, to drive solutions & helping to lead teams to successful outcomes. Experience working with technology platforms and systems used for the collection, analysis and reporting of data. Ability to effectively collaborate in an environment of cross-functional stakeholders, plan and coordinate tasks effectively. Strong ability to communicate effectively (written and verbal). Good written and verbal communications skills (in English). Knowledge of clinical drug development processes. Preferred Experience Working with complex data structures and reporting specifications Working with external data e.g., Safety Lab, PK, Simple Biomarkers, ECG, or similar. Possess proficiency in statistical analysis, data modelling, and data visualization techniques, or demonstrate strong knowledge in these areas. Knowledge of Risk-based Quality Management (RBQM)/Risk-Based Monitoring (RBM) / Quality by Design (QbD) concepts

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview TFX Investigations identifies, researches and resolves any exceptions arising post settlement of Inbound and Outbound FX Payments initiated through digital channels by Global Transaction Services (GTS) and Consumer clients. These exceptions relate to unreconciled Nostro entries and nostro / Front Office Back Office break investigations. Other areas include handling various client queries from consumer and GTS channels such as payment cancellation, recall of funds, amendment, and confirmation of credit to beneficiary etc. TFX ROE Investigations deals with clearing un-reconciled nostro breaks post settlement of FX Trades along with handling customer queries like recall/cancellation of payment, credit confirmation and amendment of payments. As part of BAU, associates need to process high value manual payments, co-ordinate with front office, deal with sensitive clients and with various other departments. Job Description Processing of swift messages related to ROE Investigations. Perform all activities related to ROE Investigations. Update clients on progress/status of the above. Ensure all e-mails are actioned and cleared by EOD. Clearly understand the Case input process & expertise in opening/closing of cases Follow up with banks/depts. to ensure timely action and closure of case Escalation/prioritization of aged/high value cases Ensure to clear the Nostro Breaks and Swift Cases within the SLA. Processing swifts/payments with 100% accuracy without incurring loss to the bank Responsibilities Processing of swift messages related to ROE Investigations. Perform all activities related to ROE Investigations. Update clients on progress/status of the above. Ensure all e-mails are actioned and cleared by EOD. Clearly understand the Case input process & expertise in opening/closing of cases Follow up with banks/depts. to ensure timely action and closure of case Escalation/prioritization of aged/high value cases Ensure to clear the Nostro Breaks and Swift Cases within the SLA. Processing swifts/payments with 100% accuracy without incurring loss to the bank Requirements Education Bachelor of commerce Experience Range 3 to 5 years of experience in FX trade settlement and SWIFT payments. Foundational Skills FX Knowledge, Exotic Currencies, Nostro currencies, SWIFT message format, understanding of FX trade life cycle, Good communication skills Desired Skills Good communication skills Work Timings 07:30pm to 04:30am IST Job Location Chennai

About this role: Wells Fargo is seeking a Lead Systems Architect In this role, you will: Lead the implementation of complex projects and initiatives that have companywide scope Assist in the creation of architectural artifacts for key technology initiatives Participate in the definition of future technology architecture and strategy Identify medium to high architectural impact projects Conduct complex technology and system assessments for architecture solutions Communicate the companywide Architecture strategy and direction to both management and systems related teams Make decisions in the development and maintenance of architecture Understand compliance and risk management requirements for supported areas Ensure applications adhere to established Wells Fargo standards, policies, methodologies and industry best practices Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 5+ years of Systems Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Additional Job Qualification: knowledge and experience on SDLC processes, tools and controls Experience in application modernization and rationalization experience in one or more of the following technical skills - .Net, Java, Microservices, Oracle apex, OCP and other cloud technologies Posting End Date: 13 Aug 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking an Information Security Manager In this role, you will: Manage and develop a team of individual contributors with low to moderate complexity and risk Provide support and drive strategic initiatives for the business Maintain an advanced awareness of bank security policies and government regulations pertaining to information security Identify security risks and solutions for networks and virtual private network applications, security tools, public key infrastructures, authentication and directory services, and access management services Address vulnerability detection, threat data, network intrusion, development, and implementation of vulnerability mitigation strategies Formulate and implement information security solutions and controls Make decisions and resolve issues regarding changes to information security policy, standards, and procedures as needed for systems, applications, and tools Recommend compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives Lead complex projects and initiatives impacting one or more business lines Collaborate and influence all levels of professionals including more experienced managers Lead team to achieve objectives Manage allocation of people and financial resources for Information Security Analysis Mentor and guide talent development of direct reports and assist in hiring talent Required Qualifications: 4+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 2+ years of Leadership experience Desired Qualifications: Bachelor's and/or master's degree in computer science or information systems Proven experience in third-party risk assessments, including evaluating IT infrastructure, applications, and security programs. Strong background in incident response, threat intelligence integration, and cross-functional collaboration during security events. Demonstrated ability to lead complex cybersecurity projects across multiple domains and stakeholders. Experience working in regulated industries (e.g., BFSI, healthcare, tech) with knowledge of compliance frameworks (e.g., NIST, ISO 27001, GDPR, HIPAA). Industry-recognized certifications such as CISSP, CISM, CRISC, CISA, or GIAC (e.g., GCIH, GCIA, GCCC). Additional certifications in third-party risk management or cloud security (e.g., CCSK, CCSP, ISO 27001 Lead Auditor) are a plus. Excellent stakeholder management and communication skills, with the ability to present complex security issues to non-technical audiences. Experience mentoring teams, conducting training sessions, and managing onboarding processes. Ability to drive alignment between business objectives and security strategies, acting as a trusted advisor to business units. Ability to work with complex teams and have global experience, specifically US banks Job Expectations: This role is responsible for developing, implementing, and overseeing a function within the team and managing the daily functional activities. The role provides subject matter expertise on Information Security related projects and initiatives, prepares management reporting, and works with management to resolve issues and address any problems. Key Responsibilities Work and collaborate with third party service providers to assess information security risk in IT infrastructures, applications, and information security programs of varying sizes and complexities. Proactively monitor and stay informed on emerging threats, vulnerabilities, and attack vectors; integrate relevant threat intelligence into incident response workflows; and collaborate with different teams on third party incidents. Advocate for security initiatives within the business and ensure alignment with enterprise security strategy. Provide subject matter expertise in the Third-Party information security program and provide timely solutions to identified problems Analyze the data related to information security findings and present meaningful views to relevant stakeholders on the trends and patterns of control gaps. Lead and manage complex cybersecurity initiatives across multiple domains, ensuring alignment with business objectives, regulatory requirements, and enterprise risk posture; oversee project planning, stakeholder engagement, resource coordination, and timely delivery of strategic security solutions. Effectively manage team workload by allocating tasks, ensuring adherence to agreed timelines, and driving high-quality delivery through structured review processes; mentor team members, facilitate onboarding through new joiner training, and foster continuous development within the function. Posting End Date: 14 Aug 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.