ERP Lead (Schools)

Job Summary:

School ERP Lead

Key Responsibilities:

ERP Implementation & Customization:

• Lead end-to-end implementation of the School ERP system in alignment with institutional needs.
• Customize ERP modules (admissions, attendance, grading, fees management, staff management, inventory, etc.) based on school requirements.
• Collaborate with software vendors to customize workflows and modules as needed.

System Integration & Data Management:

• Oversee integration of ERP with existing IT infrastructure and Ecosystem(Third party /in-house solutions , payment gateways etc ).
• Ensure data integrity, accurate data migration from legacy systems, and regular data backups.
• Define and manage data security protocols and user access controls.

User Support & Training:

• Provide hands-on support to end-users (administrators, teachers, staff, and management).
• Design and deliver training programs to enable smooth adoption of the ERP system.

Process Optimization & Automation:

• Analyse existing school administrative processes to identify automation opportunities.
• Propose and implement process improvements to enhance efficiency using ERP capabilities.
• Monitor KPIs to assess ERP system performance and user adoption.

Stakeholder Management:

• Act as the primary point of contact between school leadership, staff, and ERP vendors.
• Communicate effectively with various departments to understand and implement their needs within the ERP framework.
• Conduct periodic review meetings with stakeholders to ensure continuous alignment.

Technical Leadership:

• Provide technical expertise in troubleshooting ERP-related issues.
• Has a good Technical Insight and previous technical hands on experience on Full Stack Tech/ Database
• Provide technical leadership and guidance to the existing inhouse tech team as well as the tech vendors (wherever need be)
• Prioritization, Time Management and Timely Delivery Ownership both at Solution and Technical Delivery level

Qualifications & Skills:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
• Minimum 12+ years of total experience and 5+ years in ERP implementation/management, preferably in the education sector.
• Good knowledge of School ERP solutions
• Hands-on experience in system integration, database management (MySQL, SQL Server), and cloud-based deployments.
• Excellent problem-solving skills with attention to detail.
• Strong interpersonal and communication skills.
• Ability to lead cross-functional teams and manage multiple projects simultaneously.

Preferred:

• Exposure to mobile ERP solutions and parent/student portals.