Job
Description
As a Senior Manager in Enterprise Change Management Global Control, Procedure, and Knowledge Management Functions at Wells Fargo, you will have the opportunity to partner with U.S. based ECM Executive to retool the existing Quality Assurance function. Your role will involve conducting a skill assessment of the current team to prepare them for leading the ECM Control function in the future. Additionally, you will collaborate with U.S. based functions to develop a target operating model that supports ECM process enhancements and Knowledge Management capabilities for the enterprise. In this position, you will serve as a people leader, focusing on driving continuous team improvement, operational excellence, and process enhancements. Your expertise in process engineering, Root Cause Analysis, and six sigma will be crucial in building a team with similar experience. You will also utilize your skills in analytics and reporting in partnership with onshore teams. Managing multi-functional and multi-regional teams in both direct and matrixed working environments will be part of your responsibilities. You will be required to influence and institutionalize process changes effectively, identify training interventions based on defect analysis, administer budgets and resourcing schedules, and develop service level agreements and departmental initiatives. Additionally, you will drive results through managers and Quality Assurance Analysts, collaborate with business partners for necessary updates, and ensure quality standards are maintained. The ideal candidate for this role should have at least 6 years of Change Implementation experience or equivalent, demonstrated through work experience, training, military experience, or education. Management experience of at least 3 years is also required. Desired skills include team leadership or management experience, a background in commerce/finance/management, being a visionary leader, and having the ability to influence positive Change management rigor. Strong analytical skills, attention to detail, ability to establish governance, build partnerships, make timely decisions in a fast-paced environment, and excellent communication skills are essential for this position. Candidates should also possess knowledge of regulatory and enterprise policies. If you are a forward-thinking leader with a passion for effectuating positive Change management rigor, and have the ability to build partnerships, mitigate risks, and make sound decisions under pressure, we encourage you to apply for this Senior Manager role at Wells Fargo. Please note that the job posting may be closed early due to the volume of applicants. The posting end date is 14th October 2024. Wells Fargo values diversity and encourages applications from qualified candidates of all backgrounds. For more details or to request a medical accommodation during the application process, visit Disability Inclusion at Wells Fargo. Wells Fargo maintains a drug-free workplace and prohibits third-party recordings during the recruitment and hiring process. Candidates are required to represent their own experiences directly throughout the recruiting process.,