Engagement Delivery Leader - Network Operations

Cognizant

8 - 10 years

27 - 42 Lacs

chennai

Posted:6 hours ago| Platform:

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Skills Required

switching checkpoint routing and switching load balancing engagement bgp networking f5 ansible docker routing operations capacity planning linux mpls cisco fortigate delivery python network security solarwinds juniper ospf firewall vpn stakeholder management aws zenoss itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Engagement Delivery Leader – Network Operations

Location:

Role Overview

Network Delivery Manager

Key Responsibilities

Service Delivery & Operations:
Manage network services (LAN, WAN, WLAN, IPT, Security, Routing & Switching, Firewalls, Load Balancers, VPNs) and ensure ITIL compliance.
Governance & Transformation:
Implement governance frameworks (MBR/QBR), lead automation, SDN, and cloud networking initiatives.
Incident & Escalation Management:
Act as the primary escalation point for critical incidents, lead root cause analysis, and ensure timely resolution.
Team Leadership:
Recruit, mentor, and develop network engineers and security experts; foster collaboration and innovation.
Performance & Cost Optimisation:
Ensure SLA compliance, improve PCSAT scores, optimise delivery costs through automation and vendor partnerships.
Client Engagement:
Build strong stakeholder relationships, provide transparent communication, and represent network delivery in executive forums.

Required Skills & Experience

15+ years in network delivery/operations with expertise in Cisco, HP, Juniper, F5, Checkpoint, Fortigate.
Strong knowledge of routing & switching (BGP, OSPF, MPLS), firewalls, VPNs, load balancers, and network security.
Hands-on experience with network monitoring tools (SolarWinds, Zenoss), capacity planning, and ITIL processes.
Proven leadership and stakeholder management skills.

Preferred Qualifications

Bachelor’s/Master’s in Computer Science, IT, or related field.
Certifications: CCNP, JNCIA, ITIL, PMP.
Experience in regulated environments and compliance-driven industries.

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