EMR Implementation

Company Name-Dr. shroff's charity Eye hospital

Key Responsibilities:

• Coordinate with clinical and non-clinical departments to collect functional and technical requirements.
• Document workflows and identify gaps between existing processes and EMR capabilities.
• Create requirement specifications and provide them to the software development agency.
• Schedule and participate in software agency meetings, requirement walkthroughs, and feedback.
• Track communication and share timely updates with stakeholders.
• Act as a liaison between the hospital’s IT, clinical and non-clinical team, and the EMR vendor.
• Participate in user interface (UI) review and module testing to ensure alignment with hospital processes.
• Coordinate with departments for master data collection and form design (e.g., OPD, IPD, pharmacy templates).
• Support UAT (User Acceptance Testing) by preparing test cases and helping users in test execution.
• Log issues, bugs, and enhancement requests from UAT and follow up with the software partner.
• Ensure data integrity and verify compliance with clinical documentation standards.
• Coordinate and deliver training sessions for end users across departments (Doctors, Nurses, Admin, etc.).
• Provide one-on-one support for critical departments during the go-live phase.
• Maintain a go-live checklist for each department.
• Monitor module-wise activation and ensure real-time issue resolution.
• Maintain communication with implementation teams and escalate unresolved problems.
• Track system performance, downtime, and user adoption.
• Collect feedback for continuous improvement and enhancement requests.
• Maintain documentation for EMR audit, governance, compliance, and review purposes.
• Support MIS and management reporting through EMR data extraction.

Skill and Qualification:

• Strong understanding of SDLC and software implementation lifecycle (Agile/Waterfall).
• Experience in managing or supporting EMR/HMS software.
• Working knowledge of SQL databases, APIs, system integration, and data migration.
• Excellent stakeholder engagement, communication, and training skills.
• Strong analytical and problem-solving skills.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering.
• Experience with specific software tools or systems relevant to the healthcare (e.g., HIMS & EMR systems, HRMS systems, Inventory system etc.)

Experience:

• 8+ years in healthcare domain(Preference)

Candidate share your resume on recruitment@sceh.net