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Employee Services Specialist (Employee Services)

Employee Services Specialist (Employee Services)

Boeing

5 - 10 years

11 - 15 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

project management workday customer service hr operations servicenow sales and distribution sales forecasting business development facilitation crm sales distribution sales logical approach case management developing solutions it sales team centre

Work Mode

Work from Office

Job Type

Full Time

Job Description

HR Services Specialist serve as the initial point of contact for our employees, interacting with them on a daily basis assisting with a multitude of general HR needs and helping with a standard set of HR service offerings. This position also supports the broader HR community and leaders with transactional and administrative activities. This position requires a professional demeanor, exceptional customer service, a sense of urgency; the ability to organize and prioritize.

Primary responsibilities include, but are not limited to the following:

Be a source of expert advice on Workday, case management, ticketing the HR Portal and all associated tools
Manage all in country compliance tools and systems, accountable to ensure all actions are completed, on time and accurate and that the % remains at 100%
Creating reports and metrics, analyzing and interpreting data from a variety of systems and sources to support compliance, and HR data trending
Liaise effectively with all areas of the HR function - be a key bridge of effective interaction and connectivity
Training current team on new processes to ensure we have backup team members

Responding to general HR employee questions and providing policy and procedure guidance
Track opportunities for improvement across the full scope of HRS work, translating process improvement outcomes into operational effectiveness.
Managing projects and process improvements within the team including developing solutions and defining deliverables, required schedules, necessary tasks, and providing status updates
Preparing materials, performing new hire inductions, and following through with all relevant actions and support.

Facilitate and coordinate functional sub team meetings as needed to address issues or service gaps.

Perform transactions using HR technologies (e.g., Workday, case management, SharePoints)
Audit supplier compliance to performance standards and report out on status.
Demonstrate experience and/or skills to be able to support HR operations related activities
Flexible and be willing to work under pressure to meet the project needs/deadlines
Experience working with multiple stakeholders/vendors (desirable)
Experience in Workday and ServiceNow is required for the role
Good knowledge of Microsoft Office

Basic Qualification:

Bachelor degree in Human Resource with 5 or more years' related work experience

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

Not a Shift Worker (India)

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Employee Services Specialist (Employee Services)