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2 - 3 years
2 - 5 Lacs
Pune
Work from Office
Job Role 1. Respond to inbound customer inquiries via phone, email, or chat. 2. Provide product information, pricing, and availability. 3. Qualify leads and route to appropriate sales representatives. 4. Assist with sales order processing, including data entry and order tracking. Sales Process Management: 1. Maintain accurate sales records, reports, and dashboards. 2. Track sales performance metrics (e.g., conversion rates, sales revenue). 3. Identify and resolve sales process bottlenecks. 4. Implement sales process improvements. Customer Relationship Management: 1. Build and maintain strong relationships with customers. 2. Resolve customer complaints and concerns. 3. Identify cross-sell and upsell opportunities. Administrative Tasks: 1. Manage sales materials, including brochures, catalogs, and presentations. 2. Coordinate sales meetings, events, and trade shows. 3. Maintain sales database accuracy. 4. Perform other administrative tasks as needed. Collaboration: 1. Work closely with sales representatives, customer service, and marketing teams. 2. Communicate sales performance and customer feedback to relevant teams. Skills & Qualification: Excellent communication, interpersonal, and problem-solving skills. Strong organizational and time management skills. Proficient in CRM software (e.g., (link unavailable)). Ability to work in a fast-paced environment. Should have 1-2 years of sales experience, preferably in an inside sales role. Proven track record of sales success Bachelor's degree in Business, Marketing, or related field
Posted 2 months ago
2 - 5 years
0 - 1 Lacs
Faizabad, Lucknow
Work from Office
Responsibilities: Manage secretarial activities, telecalling, accounts finalization, income tax returns, accounting, GST compliance, letter drafting & email writing
Posted 2 months ago
3 - 5 years
3 - 5 Lacs
Chennai
Work from Office
Job Title: Customer Support Location: Maraimalai Nagar Key Responsibilities: Serve as the primary point of contact for US-based customers, addressing inquiries and concerns promptly. Process customer orders, track shipments, and provide updates on delivery timelines. Collaborate with production, logistics, and sales teams to ensure customer requirements are met. Handle complaints and escalate complex issues to the appropriate departments for resolution. Maintain accurate records of customer interactions, transactions, and feedback. Assist customers with product specifications, pricing, and availability. Ensure compliance with US customer service standards and manufacturing regulations. Provide technical support related to manufacturing products and processes. Prepare reports on customer interactions, trends, and service improvements. Support business development initiatives by identifying customer needs and opportunities for upselling. Qualifications: Bachelor's degree in Business Administration, Engineering, or a related field (preferred). Minimum of 3-5 years of experience in customer support. Excellent verbal and written communication skills in English. Proficiency in CRM software and customer support tools. Ability to handle high-pressure situations and resolve customer concerns effectively. Knowledge of US business practices and customer service standards. Skills: Customer relationship management Order processing and tracking Problem-solving and conflict resolution CRM and ERP system proficiency Strong organizational and multitasking abilities Time management and attention to detail
Posted 2 months ago
4 - 5 years
3 - 5 Lacs
Pune
Work from Office
Role Summary : We are seeking a highly organized, proactive, and trustworthy Executive Assistant (EA) to provide high-level support to our Chief Financial Officer (CFO). This role requires exceptional attention to detail, strong communication skills, and the ability to manage a wide variety of administrative and strategic tasks in a dynamic, fast-paced environment. Roles and responsibilities: Manage and maintain the CFOs calendar, including scheduling meetings, appointments, and travel arrangements. Prepare and organize internal and external meetings, including agendas, minutes, and follow-ups. Handle confidential information with discretion and professionalism. Draft, review, and manage correspondence and presentations on behalf of the CFO. Assist with financial and strategic projects, tracking milestones and deadlines. Coordinate cross-functional communication between finance and other departments. Conduct research, compile data, and prepare reports for the CFO as needed. Serve as a point of contact between the CFO and internal/external stakeholders. Support board meeting preparations and documentation when required. Build strong working relationships across all levels of the organization. Anticipate the needs of the CFO and take initiative to ensure seamless daily operations. Organize and maintain electronic and paper files in compliance with corporate policies. Assist in budget tracking, expense reporting, and invoice processing for the CFOs office.
Posted 2 months ago
1 - 4 years
2 - 5 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !!! Hiring for TOP MNC Companies for Non voice/ Immediate joining- For More Details Call : HR Swathi @ 9538878907 (Call or whatsapp ) Email ID : Swathi@thejobfactory.co.in Requirements: Should have min 6 months of experience in any BPO process. Any Graduate or under Graduates can apply. Should have Good communication skills. Should be Fluent in English, good typing skills Typing Speed-30 WPM & Accuracy- 90%. Job Details: Salary up to 5 LPA Work From Office Walk in Interview Immediate joiners preferable Rotational ay Shifts Work Location: Bangalore For More Details Call : HR Swathi @ 9538878907 (Call or whatsapp ) Email ID : Swathi@thejobfactory.co.in
Posted 2 months ago
1 - 6 years
4 - 6 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Designation-Assistant Manager Payroll-Bank CTC-7.50LAKH Age limit-30 LOC-Thane Exceptional Written & Verbal Communication skills Graduate with min 1-2 YRS exp in escalations Voice support only apply CALL 9773553319 Simran www.hyfly.in Required Candidate profile Handling 1st level escalations of bank NRI customers High quality of responses to achieve high Net Promoter Score-NPS Coordinating with various departments for resolution of customer
Posted 2 months ago
- 4 years
1 - 2 Lacs
Vijayawada
Work from Office
Role & responsibilities Submit Student online applications to overseas institutions, obtain offers and facilitate enrollments. Communicating with the students and gather the documents until application submission. Knowledge on Social media marketing via WhatsApp, Facebook and Instagram. Capable of preparing Excel reports as required by Management. General administrative duties a, and day-to-day operations on all aspects of promoting overseas education. Preferred candidate profile Expertise for shortlisting of universities according to the student profile. Provide detailed and accurate information regarding Admission Preparing and processing Universities online applications.
Posted 2 months ago
- 4 years
1 - 2 Lacs
Vijayawada
Work from Office
Role & responsibilities Counselling students on education opportunities in abroad. Supporting and guiding the students throughout their admission process. Advice students on the university application procedures, visa application process, help students in applying for various scholarships and accommodation. Preferred candidate profile Outstanding oral and written communication in English language and problem solving skills. Should know MS Office, Computer Knowledge and Browsing Skills and Email writing. Preference will be given to immediate joiners.
Posted 2 months ago
- 1 years
0 - 1 Lacs
Pimpri-Chinchwad
Work from Office
Join TantraDev as a Business Development Intern/Executive! Promote programs, generate leads, build client relations, and support marketing. Great for freshers! Get incentives, mentorship, certificate & grow with a dynamic tech startup.
Posted 2 months ago
1 - 4 years
4 - 6 Lacs
Noida, Mumbai (All Areas)
Work from Office
Roles and Responsibilities Manage daily operations tasks Stakeholder management Inter-departmental coordination to ensure all assigned tasks are completed within timelines Provide administrative support to the team through calendaring, email writing, and MIS reporting. Online Data/file / repository management Prepare MIS reports using Excel and PowerPoint for management review. Utilize MS Office tools such as Word and Outlook to maintain organized records. Desired Candidate Profile Strong skills in Excel report preparation, MIS operations, and email support/writing. 1-4 years of experience in Office management, Calendar management, calendaring. Experience in overseeing the management processes to ensure no gaps Good communication skills
Posted 2 months ago
1 - 3 years
4 - 6 Lacs
Mumbai Suburbs
Work from Office
We are seeking a highly organized, proactive, and resourceful Personal Assistant (PA) to support our Director. The ideal candidate will manage a variety of administrative, organizational, and personal tasks to ensure the Directors time is effectively allocated and goals are efficiently achieved. Key Responsibilities: Manage and maintain the Directors calendar, including scheduling meetings, appointments, and travel arrangements. Prepare reports, presentations, correspondence, and meeting minutes on behalf of the Director. Screen and manage phone calls, emails, and other communications. Handle confidential information with discretion and maintain strict confidentiality at all times. Conduct research and compile data to support decision-making and strategic planning. Manage expenses, reimbursements, and other financial records for the Director. Assist with errands and tasks as needed to ensure smooth day-to-day operations. Qualifications: Proven experience as a Personal Assistant, Executive Assistant, or similar role supporting senior executives. Excellent organizational and time management skills. Outstanding communication and interpersonal abilities. High level of discretion and professionalism. Ability to multitask and work under pressure in a fast-paced environment. Bachelor"s degree preferred.
Posted 2 months ago
0 - 2 years
1 - 2 Lacs
Mumbai
Work from Office
1. Handling email correspondence under guidance of the marketing team 2. Assisting the marketing team to make phone calls 3. Finding company names in the port data. Searching on the net and finding out the contact information of the buyer and seller. 4. Updating and modification of records in the contact management software 5. Generating reports 6. Ensuring that the data is correct. Contacting companies and getting the correct contact details 7. Sending circular emails 8. Managing We chat and Whatsapp accounts 9. Add / Modify Google Contacts 10. Taking back up of the data periodically 11. Making the International / Domestic client visit lists to Google Maps in Excel / Also preparing Google Map 12. Drafting letters and providing administrative support when necessary
Posted 2 months ago
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