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1.0 - 3.0 years

2 - 3 Lacs

Hyderabad

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Job Summary: We are seeking a dynamic and customer-focused Customer Relation Executive to manage and enhance customer relationships. The ideal candidate will act as the primary point of contact for clients, ensuring a high level of satisfaction, timely communication, and loyalty to our brand. This role involves both proactive outreach and reactive support to deliver a superior customer experience. Key Responsibilities: Maintain regular communication with clients to understand their needs and concerns. Build and nurture long-term relationships with existing customers. Assist clients in resolving issues promptly and professionally. Coordinate with internal departments to ensure smooth service delivery. Identify opportunities for upselling or cross-selling additional products/services. Collect customer feedback and relay it to the product or service teams for continuous improvement. Maintain accurate records of customer interactions and transactions using CRM software. Ensure customer satisfaction targets and KPIs are consistently met. Support the customer lifecycle from onboarding to renewal. Required Skills & Qualifications: Any Bachelors degree 1-3 years of experience in customer relations or a similar client-facing role. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficiency in CRM tools and Microsoft Office Suite. Ability to multitask and manage time effectively. A customer-first attitude with a commitment to providing high-quality service.

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8.0 - 13.0 years

4 - 8 Lacs

Ghaziabad

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Role & responsibilities Maintaining comprehensive and accurate corporate records, documents and reports Providing assistance, such as writing and editing emails, drafting memos and preparing communications Organizing meetings, including scheduling, sending reminders and organizing catering when necessary Answering incoming phone calls in a polite and professional manner and accurately taking messages Welcoming visitors and identifying the purpose of their visit before directing them to the appropriate department Managing the executive's day-to-day calendar, including making appointments and prioritizing the most sensitive matters Coordinating travel arrangements (both domestic and international) and create trip itineraries Using various software, including word processing, spreadsheets, and presentation software to prepare reports and/or special projects Act as the point of contact among executives, employees, clients and other external partners Experience as a virtual assistant if required Helping prepare for meetings Accurately recording minutes of meeting Opening, sorting and distributing incoming faxes, e mails, and other correspondence Reading and analyzing incoming memos, submissions and distributing them as needed Preferred candidate profile Female - Married & Settled Excellent Communication Skills Nearby Location

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1.0 - 3.0 years

1 - 4 Lacs

Navi Mumbai

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PRINCIPAL RESPONSIBILITIES: Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required CRITICAL SKILLS REQUIRED Excellent communication skills. Comprehension - Ability to clearly understand the problem statement Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer. Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs Desired Skills: - Self-Discipline Learning and decision making Patience and action oriented Technical skills: - Basic Working knowledge of Computer & Knowledge of desktop computer system CANDIDATE SPECIFICATION Must have Graduate / Undergraduate can apply ( Not Eligible - MBA, BTech, BCA, Bsc IT & CS, BE, MTech, MCA, CA ). Comprehension skills to understand & communicate with all customers effectively. Telephone etiquettes. Candidate should be comfortable for a F2F interview at Airoli Mindspace

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4.0 - 9.0 years

3 - 5 Lacs

Bengaluru

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Roles and Responsibilities Candidate will own and drive the store operations. Team Management Manage team of 3 to 5 Jewelry Officers Systems, Processes and SOP Learn, Implement and adherence of SOPs. Customer Service and ability to build strong relationship with customers Sales and Goal Oriented Strong Communication Skiils 100% SOP Implementation and Adherence Desired Candidate Profile Bachelor's degree Experience in Lifestyle Store – 5+ years Managerial experience Fluent in English & Kannada High on Energy and Positive Pleasing Personality Role & responsibilities

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2.0 - 4.0 years

3 - 5 Lacs

Goregaon

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Generating Sales invoice, Sales Order, Delivery Challan, Invoice submission on customer portal & Email, Follow up for payment, Customer relationship management

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0.0 - 2.0 years

3 - 4 Lacs

Bengaluru

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All Jobs Senior Product Support Specialist Edit Job Basic info and job description 1 Job info2 Approval 3 Hiring team 4 Hiring stages 5 Application Form 6 Sourcing 7 Automation Job details cannot be changed during or after the approval process. Contact your admin in case you want to do so. Basic information Job PositionSub-Business unit/Business unit Ops Job Category/Function Customer Success Job Type Third Party Contract Job Level/Grade (Optional: For internal use) G9 Hiring Type Backfill This is a remote jobThis job promotes diversity and inclusionJob LocationBengaluruNo. of Openings (For internal use) Mark as confidential Will be visible to hiring team only and will not show up on reports Job Description Generate using AI Role Overview: As a Senior Product Support Specialist , you will be responsible for resolving complex technical queries, addressing product functionality concerns, and coordinating with Software Engineers to deliver effective product support. The role requires multitasking across various communication channels and handling both escalated and non-escalated customer interactions with precision and empathy. Key Responsibilities: Technical Support & Issue Resolution Resolve complex technical/product-related queries and defects. Coordinate with software engineers for timely resolution and root cause analysis. Ensure thorough documentation of each case in the ticketing system. Follow standard operating procedures with a strong focus on quality. Customer Interaction Channels Manage queries through Live Chat, Calls, and Email . Handle multiple interactions simultaneously, ensuring swift and effective resolutions. Customer Engagement & Product Usage Analyze customer behavior, product expectations, and usage trends. Encourage product adoption and increased engagement by highlighting valuable features. Deliver consistent, top-notch experiences by going the extra mile. Escalation & Process Ownership Demonstrate sound judgment in escalating issues when necessary. Contribute to process improvements by challenging inefficiencies and proposing alternatives. Customer Retention Maintain high customer satisfaction and retention by resolving concerns proactively and empathetically. Ideal Candidate Should Have: Excellent troubleshooting and problem-solving skills. Ability to multitask and work efficiently under pressure. Attention to detail and a proactive mindset. Strong communication skills across verbal and written platforms. 6 days/week (Rotational Week Offs) 25 -35K/month (Including Incentives)

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0.0 - 2.0 years

3 - 4 Lacs

Bengaluru

Work from Office

About Streamlyn: Streamlyn is a regional ad tech leader in increasing engagement and monetization for publishers through highly engaging ad products. Our suite of ad tech solutions empowers publishers and advertisers to grow their business and achieve better ROI. Streamlyn reaches over 100 million consumers monthly across its vast network of premium publishing partners across the globe. For more details, please visit: media.streamlyn.com Overview: As a Business Development Representative (BDR) at Streamlyn, you will support our global outreach and lead generation efforts through strategic email and LinkedIn campaigns. This entry-level role is ideal for freshers looking to build a career in international Pre sales and marketing. You will be responsible for identifying potential clients, customizing communications, supporting campaign execution, and coordinating sales meetings. This role demands strong communication, curiosity, and a willingness to learn sales tools and techniques that help connect us with key decision-makers worldwide. Responsibilities: 1. Lead Generation & Outreach: Execute cold outreach to global prospects via email marketing and LinkedIn. Customize communication for each prospect to improve engagement and reply rates. Conduct research on industries, target companies, and decision-makers for personalized outreach. 2. Coordination & Follow-up: Coordinate sales calls between prospects and internal sales team. Maintain a timely and professional follow-up process to increase meeting conversion. 3. Reporting: Keep all lead data, communication history, and updates accurately maintained in tracker. Assist in generating daily and weekly reports on outreach effectiveness, open rates, and conversions. 4. Research and Market Mapping: Work on TAM (Total Addressable Market) research to help define and refine outreach strategies. Gather insights on key industries and market trends to support targeting decisions. 5. Campaign Support: Execute outreach campaigns as per instructions and standard messaging provided. Share feedback based on prospect responses to help improve outreach effectiveness over time. Qualifications: Bachelors degree in any discipline. Excellent communication skills—both written and verbal. Eagerness to learn tools like email marketing platforms, LinkedIn Sales Navigator, and CRM systems. Analytical mindset with attention to detail. Strong organizational and time management skills. Self-motivated, with a willingness to take initiative and deliver on targets.

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4.0 - 6.0 years

2 - 4 Lacs

Noida

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digitalinnovation are redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solvingreal-world problems, and want to be part of a team that’s shaping the future,this is your moment Genpact (NYSE: G) is an advanced technology services and solutionscompany that delivers lasting value for leading enterprises globally. Throughour deep business knowledge, operational excellence, and cutting-edge solutionswe help companies across industries get ahead and stay ahead. Powered bycuriosity, courage, and innovation, our teams implement data, technology, andAI to create tomorrow, today. Inviting applications forthe role of Process Developer, Invoice to Cash Your role will require youto utilize your skills and experience to process Invoice to Cash (Receivables /Disbursements / Cash Apps) transactions for a major P&C Insurance client.You will be required to process with expected accuracy and within the expectedtimelines as per the business requirement. Should be open to work inany shift as per the business requirement Responsibilities Creditcontrol, cash applications, carrier/agency inquiry response management,recording and researching incoming cash receipts, month-close activities Applycustomer payments to the correct accounts. Reconcile payments with outstandinginvoices. Investigateand resolve any payment discrepancies. Monitorcustomer accounts for overdue payments. Followup on customer/internal disputes, customer questions and working betweendepartments to get a resolution. Reconcileorders to match customer books, including validating credits or debits andsending them to customer for collection or refund Serveas the primary point of contact for customer inquiries related to invoices, andpayments. Qualifications Minimum qualifications Graduate in Commerce (B. Com) Relevantand meaningful years of experience of working in I2C lifecycle – creditcontrol, cash applications, carrier/agency inquiry response management,recording and researching incoming cash receipts, month-close activities and soon. Demonstrateand cultivate customer focus, collaboration, accountability, initiative, andinnovation. Proficient in English language- both written (Email writing) and verbal Astrong attention to detail; analytical skills and the ability to multi-task areimportant Preferred qualifications Priorexperience in Accounts Receivable/Invoice to Cash Proficientwith Microsoft Office (Word, PowerPoint, Excel, OneNote) Astrong attention to detail; analytical skills and the ability to multi-task areimportant Shouldbe a team player with previous work experience in an office environmentrequired Clientfocused with proven relationship building skills Abilityto work collaboratively as a key member of a team and independently withminimum supervision Highlyorganized with a proven ability to prioritize competing requirements anddeadlines under pressure Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation,and digital innovation * Make an impact Drive change for global enterprises and solve businesschallenges that matter * Accelerate your career Get hands-on experience, mentorship, andcontinuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers whopush boundaries every day * Thrive in a values-driven culture Our courage, curiosity, andincisiveness - built on a foundation of integrity and inclusion - allow yourideas to fuel progress Come join the tech shapers and growth makers at Genpact and take yourcareer in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants forall positions without regard to race, color, religion or belief, sex, age,national origin, citizenship status, marital status, military/veteran status,genetic information, sexual orientation, gender identity, physical or mentaldisability or any other characteristic protected by applicable laws. Genpact iscommitted to creating a dynamic work environment that values respect andintegrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to processjob applications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

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1.0 - 5.0 years

2 - 2 Lacs

Chennai

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We are seeking well-organized and proactive Personal Assistant to support daily administrative tasks. The ideal candidate will handle client interactions, follow up on payments, draft emails, and assist in managing schedules & communication Required Candidate profile Bachelor Degree with 1–3 years of experience in a similar administrative or coordination role. Excellent communication and interpersonal skills. Proficient in MS Office (Word, Excel, Outlook).

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0.0 - 4.0 years

3 - 4 Lacs

Noida

Work from Office

Profile Brief Freshers can also apply Graduation is mandatory Resume creation process ( using our internal portal ) Connecting with our potential customers Excellent verbal and written skills required 5 days working Monthly incentive plan Job Objective: The role focuses towards offering specialized services to all job seekers and helping them speed up their job search. It involves writing resumes, cover letters & related products for clients who avail our paid services. Job Description: Writing resumes, cover letters & related products for clients who avail Naukri FastForward service Interacting with assigned clients, as independent account managers, from gathering requirements to writing the resume and servicing the account till the client gives his final consent on the document Communicating with clients across varied industries (over teleconferencing and e-mail). Using a consultative approach while interacting with clients to assess their profiles, suggest inputs and resolve queries With client servicing being integral to this profile, about 50% of time spent on each account will be on discussions and 50% on writing Adhering to defined quality standards (format, content, grammar, factual information, value-add) to ensure production of error-free documents Using relevant content / industry terminology while listing the client's qualifications, skills, education, and job history Complying with SLAs, internal norms and process benchmarks to deliver world-class services to valued customers Being committed towards the achievement of fortnightly/monthly targets Required Skills: Excellent communication skills Outstanding writing skills Active listening skills Strong convincing skills Client handling skills Desired Skills: Excellent interpersonal and communication skills Solution-oriented with effective problem solving skills Interested candidates can send their resume on Whatsapp - 9999903614 ( Siddharth )

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0.0 - 7.0 years

2 - 3 Lacs

Kaushambi

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Responsibilities: Take dictation accurately Maintain confidentiality at all times Meet deadlines consistently Collaborate with team on projects Transcribe meetings & draft letters

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5.0 - 7.0 years

5 - 7 Lacs

Kolkata

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Well versed in English, Hindi, Bangla language. Proficient in reports , trackers & presentation. Drafting communications over email & take care of Director's office . Handle tour itinerary / travel plans , travel co-ordination (India & Abroad).

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0.0 - 2.0 years

1 - 4 Lacs

Noida

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digitalinnovation are redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solvingreal-world problems, and want to be part of a team that’s shaping the future,this is your moment Genpact (NYSE: G) is an advanced technology services and solutionscompany that delivers lasting value for leading enterprises globally. Throughour deep business knowledge, operational excellence, and cutting-edge solutionswe help companies across industries get ahead and stay ahead. Powered bycuriosity, courage, and innovation, our teams implement data, technology, andAI to create tomorrow, today. Inviting applications forthe role of Process Associate/Process Developer, Invoice to Cash Your role will require youto utilize your skills to process Invoice to Cash (Receivables / Disbursements/ Cash Apps) transactions for a major P&C Insurance client. You will berequired to process with expected accuracy and within the expected timelines asper the business requirement. Responsibilities Credit control, cash applications, carrier/agency inquiry response management, recording and researching incoming cash receipts, month-close activities Apply customer payments to the correct accounts. Reconcile payments with outstanding invoices. Investigate and resolve any payment discrepancies. Monitor customer accounts for overdue payments. Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Serve as the primary point of contact for customer inquiries related to invoices, and payments. Qualifications Minimum qualifications Graduate in Commerce (B. Com) Freshers are eligible Demonstrateand cultivate customer focus, collaboration, accountability, initiative, andinnovation. Proficientwith Microsoft Office (Word, PowerPoint, Excel, OneNote) Proficient in English language- both written (Email writing) and verbal Astrong attention to detail; analytical skills and the ability to multi-task areimportant Preferred qualifications Prior experience in Accounts Receivable/Invoice to Cash A strong attention to detail; analytical skills and the ability to multi-task are important Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation,and digital innovation * Make an impact Drive change for global enterprises and solve businesschallenges that matter * Accelerate your career Get hands-on experience, mentorship, andcontinuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers whopush boundaries every day * Thrive in a values-driven culture Our courage, curiosity, andincisiveness - built on a foundation of integrity and inclusion - allow yourideas to fuel progress Come join the tech shapers and growth makers at Genpact and take yourcareer in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants forall positions without regard to race, color, religion or belief, sex, age,national origin, citizenship status, marital status, military/veteran status,genetic information, sexual orientation, gender identity, physical or mentaldisability or any other characteristic protected by applicable laws. Genpact iscommitted to creating a dynamic work environment that values respect andintegrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to processjob applications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

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0.0 - 2.0 years

0 - 1 Lacs

Jaipur

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Responsibilities: * Manage client accounts: computer operating, email writing, excel sheets * Optimize online media: social media optimization, book keeping * Execute data entry tasks: miscellaneous industry Accessible workspace

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4.0 - 6.0 years

4 - 6 Lacs

Noida, Gautam Buddha Nagar, Greater Noida

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Role & responsibilities 1. Manage MDs calendar in a productive and professional manner 2. Send official meeting invites, take notes on behalf of the MD. Share MOM with concerned Managers indicating assigned tasks along with its defined timelines. 3. Regular follow-up on assigned tasks until completion. 4. Analyse as well as consolidate various reports 5. Orchestrate work ensuring priorities are met & business goals are achieved 6. Draft, take dictations as well as correspond to mails and messages on behalf of the MD based on his instructions 7. Creating spreadsheet and presentations 8. Maintain record of contacts, data & information both digitally as well as in the form of physical files 9. Internal as well as external liaisioning 10. Maintain strict confidentiality as well as exercise discretion while handling confidential data and information. Preferred candidate profile Preferably MBA/PGDM in any stream with at least 5 yrs of experience in a similar role. Should have very good communication skills Preferred Male candidate Strong follow ups & coordination with various department-internally & externally. Strong analytical & IT skills Disciplined & Resourceful Resume Email - asst_mgr_hr@group-108.com / 9599663145

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1.0 - 2.0 years

1 - 1 Lacs

Dombivli

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Responsibilities: * Manage back office operations with focus on hardware support, field service, marketing, sales & marketing coordination, email writing, mail drafting, and excel sheet management.

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8.0 - 12.0 years

3 - 3 Lacs

Raipur

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Experienced Personal Assistant & Business Analyst skilled in preparing reports,handling daily memos,and work follow-ups with timely reminders. Proficient in Hindi and English typing with effective communication and coordination abilities.

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3.0 - 6.0 years

3 - 3 Lacs

Siliguri

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Drive B2B sales of lithium batteries to dealers & OEMs in 3-wheeler EV, solar inverter & UPS sectors. Build strong channel networks, meet targets, develop strategic partnerships, Generate proposals. Experience in battery or EV domain preferred. Accidental insurance Sales incentives Travel allowance

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1.0 - 2.0 years

2 - 3 Lacs

Gurugram

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Handle mail professionally and efficiently Deliver exceptional customer experiences to enhance satisfaction Adhere to company policies and procedure Maintain a high level of knowledge about the company’s service Blended process Required Candidate profile Graduation is mandatory Minimum 1 Year of experience is mandatory Good communication skill in written and voice Strong problem-solving skills and the ability to empathize with customers

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0.0 - 3.0 years

1 - 3 Lacs

Gurugram

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Fleet and Hub Management: Fleet Tracking and Reporting Performance Monitoring Booking and Dispatch Management: Daily Operations Management Payment Collection and Recovery Manage bookings and ensure the dispatch process on time. Provident fund Employee state insurance

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5.0 - 6.0 years

4 - 5 Lacs

Bengaluru

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Position : Sr. Customer Support (Male / Female) with Any Degree This is Night shift (7 pm to 7 am) In a month 17 Days Working duties only. Experience overall 5 to 6 Years Role & responsibilities responsible for Resolve the queries through chat & voice Preferred candidate profile Email Chat, Non voice, Customer Service Job Location Bangalore - Hebbal

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3.0 - 8.0 years

1 - 2 Lacs

Jamshedpur

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Responsibilities: Manage client accounts with Tally, bank reconciliations, vendor reconciliations, invoice verifications, TDS returns, income tax returns, compliance, letter writing & email writing skills Health insurance Provident fund

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1.0 - 3.0 years

3 - 5 Lacs

Mumbai

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Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? Coordinate with trainers, instructors, and external vendors to ensure availability and timely delivery of training sessions. Book and manage training venues, facilities, and necessary equipment. Manage and update the organization s LMS, including course setup, user enrollment, and tracking of training completion. Generate and analyze reports on training activities, completion rates, and participant feedback using the LMS. Troubleshoot and resolve any technical issues related to the LMS if needed. Respond to incoming mail in the Scheduling mailbox and respond within the timeframes stated in agreement and processes. Contact vendors, external instructors, facility owners etc. to arrange and confirm class schedules. Serve as a point of contact for training-related inquiries from employees, managers, and external partners. Communicate training schedules, changes, and updates to relevant stakeholders promptly. Escalate potential issues to Delivery Services Management, Capability Management and / or Scheduling Team Lead. Respond to incoming mail in the Scheduling mailbox and respond within the timeframes stated in agreement and processes. Assist in Process Improvement initiatives. MS Office skills:Ability to understand and make sense of large amounts of data in a complex environment, strong Excel & Word skills, working knowledge of other MS Office Suite (Outlook, PowerPoint & One Note) applications, ability to comprehend and quickly learn client data bases / menu based systems and ability to present data in a comprehensible format Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise / relevant content, smooth thought flow and the ability to present more information in a short span of time / space sensibly. Good organizational, prioritisation and multi-tasking skills. Strong analytical and problem-solving skills. Multi-cultural awareness. Passion for customer service. Team player. Attention to detail. Focus on high data accuracy. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

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5.0 - 9.0 years

4 - 8 Lacs

Noida

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Job Description We are hiring for Personal Secretary Location: - Noida, Sec-63 Qualification: Bachelors and Masters degree or equivalent Experience: 7-8 Year’s Required Skills Strong communication and presentation skills Female Candidates required Having experience of working as a Personal Secretary. Knowledge of advance excel, professional e-mail writing and MIS reporting Strong attention to detail and organizational skills. Ability to work under pressure and meet deadlines. Ability to handle multiple tasks simultaneously and ability to prioritize them Maintain integrity and discretion, and possess the ability to handle confidential information. Job Responsibilities Prepare and edit reports using Advance Excel Manage and maintain appointments, email and meetings Handle confidential documents and ensure their security Co-ordinate travel arrangements, expense reports and reimbursements. Assist in drafting minutes of meeting and follow-ups on action points Facilitate effective communication by serving as liaison between executives, external stakeholders and organization personals.

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1.0 - 5.0 years

1 - 2 Lacs

Hyderabad

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Sales Coordinator Job Location: Hyderabad Job Description:- Responsible for supporting the sales team by managing administrative tasks, streamlining sales processes, and facilitating effective sales operations. Handle order processing, manage CRM systems, prepare sales documentation, and ensure smooth coordination between departments and customers. Job Duties and Responsibilities:- Process sales orders, ensure accurate tracking, and manage the entire process from order entry to delivery. Manage customer accounts, update CRM systems, and prepare sales documents. Handle client communications, provide support, and resolve customer issues. Assist the sales team in implementing sales cycles, preparing sales reports, managing schedules and communicating with clients. Analyze sales data and coordinate with the sales team and other departments to ensure smooth operations and timely fulfillment of customer requests, ensuring that targets are consistently met. Monitor the sales team's performance, identify areas for improvement, and report on key metrics. Evaluating and improving sales processes and procedures to enhance efficiency. Schedule and coordinate internal meetings, client calls, and product demos. Follow up with customers post-sale for feedback, support, or additional services and help manage after-sales service requests or complaints. Stay informed about product features, pricing, and availability. Job Requirements:- Excellent verbal and written communication skills for interacting with clients, team members, and other departments. Strong organizational skills to manage paperwork, schedules, and data efficiently. The ability to prioritize tasks, manage deadlines, and handle multiple responsibilities is essential. Able to analyze sales data, identify trends, and make data-driven decisions with strong understanding of sales processes, procedures, and strategies for providing effective support. Strong leadership and interpersonal skills for collaborating with the sales team, building relationships with clients, and resolving issues. The ability to identify and resolve issues quickly and efficiently is essential in a fast-paced sales environment and adapt to changing circumstances and new technologies. Preferred:- A minimum of 2-4 years of experience in in sales support, coordination, or administration or similar roles. Proficiency with CRM software, Microsoft Office Suite, Google Sheets, etc. and similar tools. Experience handling order processing and sales documentation and using CRM systems to track sales activities and customer information Knowledge of sales and marketing principles and experience communicating with customers and internal teams. Ability to adapt quickly to changing environments, strategies and tactics based on market needs. Education:- A Bachelors degree in Business Administration, Marketing, Sales, Commerce, or a related field Key Skills:- Strong Communication, Interpersonal Skills, Sales, negotiation and persuasion abilities, Team Work, Hardworking, Organizational Skills, Multitasking, Time management, Typing and data entry skills

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