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1.0 - 6.0 years

2 - 3 Lacs

Mumbai Suburban

Work from Office

We are urgently Urgently hiring *Email* Banking Email Process * Min 1 year of experience in email in BFSI Industry or BPO * Graduate Salary - 23K to 27k For Female ;- day shift HR Arti 9522754537

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1.0 - 4.0 years

2 - 3 Lacs

Bengaluru

Work from Office

About Teleperformance: Teleperformance is a French Multinational company with operations in 80+countries and overall 4lakh and more passionate people working in the organization is one of the world's leading Customer experience management services providers. Job Description: We are recruiting candidate's min 6 month of email/Chat exp and fresher Below are the Roles and Responsibilities: Candidates with Six-month experience preferable , salary will be 20k TH- 25KCTC per month. We prefer candidates with Under graduation and graduation who are familiar and are interested to work and build their career in the BFSI Industry, however candidates from any streams can apply. Benefits: * Access to large Infrastructure (Cafeteria,Training and Play area etc.) * Statutory Benefits * Internal Job Posting, Jump programs for employees to promote growth for employees inside the organization. To qualify candidates should complete minimum years of service as per their Grade. Roles & Responsibilities: * Primary responsibility is to increase the revenue of Bank; Customer Support executive will address the concerns if any raised by the customer and assist them to resolve it over phone. * Chat and mail Process- Calling existing and potential customers to explain the features of the products and services. * Resolving the queries and concerns of customers in a timely manner on Email. * Positioning relevant products and services to the users according to their Purchasing Behaviour. Upselling, Cross selling. * Pitching the products and services of Bank to potential customer over a call and generate business for the Bank . * Excellent Communication in English * Under Graduation/Graduation mandatory Work Specifics: * 6 Days working/ Rotational Week Off. * 9 Hours Shift- 24/7 Shift * min 6months experienced candidates can Apply * Language - Mandatory with English Communication * Location - Bangalore -Hebbal Venu Details: Teleperformance Business Services India 3 1, Chiranjeevi Layout, Hebbal Kempapura, Bengaluru, Karnataka 560024 Contact Person: HR Veda: 8095047893

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0.0 - 2.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Dear Candidate, Greetings from [24]7.ai India. Hiring for international Voice, Non-Voice & Semi - Voice process hiring ( Permanent Role ) Interview Time : 10:30 AM to 3:00 PM [Monday to Friday] Contact-9891917203 Recruiter Name- Aftar Mention Aftar-121 on the top of your resume before coming for an interview in office. Designation: Associate and Senior Associate Responsibilities: International Voice, Non-Voice & Semi - Voice process II English Communication Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service Qualifications: PUC (12th)/ Diploma (3years) / undergraduates and graduates from any stream are eligible to apply. Freshers & candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply. Salary Range: 15K In-hand to 25K In-hand Benefits: 2 way free cabs Medical insurance for self and dependent 5 days working 2 days rotational offs Permanent night shifts/ Rotational shifts Interview Rounds: HR round Online Assessment Operations round Note: Registration code > HR Aftar (ARC code- 121) Contact Aftar-9891917203 0-15 days Notice period/ Immediate Joiner Work from office only No general day shifts Must have copies of all academic and experience (if applicable) certificates, Aadhar Card (mandatory). Candidates attended interview within 30 days are not eligible to attend. If shortlisted in the interview process, make sure to be active on calls and e-mails. Preferred Sales experience Preferred age group between 18-35 Walk-in Timing - 11:00 AM to 4:00 PM [Monday to Friday] [24]7.ai India Address: Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087 Landmark: near JP MorganBus stop: Kadubeesanahalli bus stop Disclaimer : 24/7 Does not charge any fee or kind from anyone to apply with us or to get a Job Offer post successful selection & above posting is copyright protected.

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0.0 - 2.0 years

1 - 2 Lacs

Chennai

Work from Office

ROYAL FRESH CHICKEN is looking for CUSTOMER SERVICE EXECUTIVE to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries via phone, email, or live chat in a timely and professional manner Resolve customer complaints and issues, and escalate to higher-level management as necessary Record customer interactions and transactions in a customer service database Maintain a thorough knowledge of the company's products, services, and processes Provide customers with information about product features, pricing, and availability Cross-sell and upsell products and services to meet customer needs and increase sales Process customer orders, returns, and exchanges in a timely and efficient manner Follow up with customers to ensure their needs have been met and to resolve any outstanding issues

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0.0 - 3.0 years

1 - 4 Lacs

Kolkata, Mumbai, New Delhi

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Studifysuccess Pvt Ltd is looking for Customer Support Professional to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries via phone, email, or live chat Troubleshooting technical problems and providing solutions Recording and updating customer information in databases Escalating complex issues to higher levels of support Maintaining a high level of knowledge about company products and services Providing exceptional customer service and building positive relationships with customers Collaborating with other teams to resolve customer issues and improve processes Staying current with industry developments and updates to company policies Continuously seeking ways to improve customer experience and overall satisfaction. Skills Required Communication English Speaking Hindi Speaking

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1.0 - 3.0 years

4 - 5 Lacs

Bengaluru

Work from Office

Hiring for International Non Voice Process!! Requirements: Graduates can apply! Minimum 1 year of experience in BPO is mandatory!!!!! Excellent communication in English!!!!! Immediate joiners only!!!! Candidates in Bangalore are preferred!! Job Description: We are seeking a detail-oriented and customer-focused professional for our Non-Voice Process role. In this position, you will handle customer inquiries, support requests, and issue resolution through written communication channels such as email and chat. The ideal candidate will have strong written communication skills, the ability to manage multiple tasks efficiently, and a commitment to delivering high-quality customer service. Roles and Responsibilities: Respond to customer inquiries via email and chat. Resolve customer issues by providing accurate and timely information. Document all interactions and resolutions in the system. Handle multiple customer requests simultaneously with efficiency. Escalate complex issues to appropriate teams when necessary. Maintain a high level of accuracy and attention to detail in communication. Ensure customer satisfaction by delivering prompt and professional service. Follow company guidelines and procedures for handling customer interactions. Shifts: US Shift (5 days working & 2 day off) Salary: Upto 3.5 - 5.3 LPA Location: Bangalore Interested candidates can contact to HR Pavitra (9110821569) Immediate Joiners Only!!!!

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0.0 years

2 - 2 Lacs

Gurugram

Work from Office

Urgent Hiring for International Chat Support Undergrad/Grad fresher can apply Btech also eligible Salary- 15k inhand Variables upto- 2500 Rotational Shifts Rotational off 5 Days working Cab / Cab allowances Ritika 9625633417 Shivani 9910987637 Perks and benefits Variables Cab Cab allowance PF/ESI

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1.0 - 5.0 years

4 - 5 Lacs

Bangalore/Bengaluru

Work from Office

Warm Greetings, Roles and Responsibilities Openings available: Process Name: Technical Support (Chat Process) profile Shift Timings: Rotational Shift Work Location : Bangalore Salary Package : 3.5 lakh - 4.7 lakh Rounds of Interviews : HR round / Manager Round Graduate Qualifications : Under Graduates/ Graduates Post-Graduate Qualifications : Any Post-Graduates Experience Needed : Candidates who are Fresher's / Recent Graduates / Candidates with Backlogs can apply. Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply. (Candidates please call other numbers or SMS if in case the recruiters are busy) CHETHANA : 7829336034 *CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED ABOVE TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED. DIRECT WALK-INS TO COMPANY LOCATION NOT ALLOWED / ONLINE APPLICATION NOT ALLOWED. Desired Candidate Profile * Candidates who are Freshers/Recent graduates or relevant experience can apply *Possess good analytical skills - detail oriented *Possess good communication skills, both oral and written *Be familiar with Microsoft applications and working knowledge of MS excel *Have a good attitude - should be committed to the work Perks and Benefits Salary Hikes / Incentives / Night shift allowances / Over-time allowances / Medical benefits also provided.

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0.0 - 5.0 years

3 - 4 Lacs

Noida

Work from Office

Roles And Responsibilities- 1. Analyze and solve customer queries through calls or chats. 2. Assist execution and implementation of process improvements in the CRM team in consultation with Team Lead. 3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately. 4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers. 5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction. 6. Provide splendid customer services to customers in a friendly and courteous manner at all times. 7. Have sufficient knowledge about the products and services and respond to all inquiries accordingly. 8. Think creatively and make innovative suggestions that improve operational efficiency, effectiveness, internal controls or customer service. Please share your cv- 8077758838 (WhatsApp only) Required Candidate Profile- 1. Should possess excellent verbal and written communication skills. 2. Should be customer oriented and team 3. Freshers/Experienced can apply(0-3 yrs). 4. Work Location: Candor Tech Space, Noida Sector 135(Delhi NCR) 5 Candidates should be okay with the Work from Office role. 6. Should be comfortable with night shifts. 7. UG/Graduate/PG can apply(UG fresher not eligible). Please share your cv- 8077758838 (WhatsApp only) Perks and Benefits Salary Range- 3.5 LPA to 4.2 LPA + Variables based on performance Medicare Facility(free online consultation with Doc) Working Model : 24*7 (work from Office) Location : Noida Sector 135 Free pick up and drop facility will be provided within 35 Kms range.

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1.0 - 3.0 years

4 - 5 Lacs

Bengaluru

Work from Office

Hiring for International Non Voice Process!! Requirements: Graduates can apply! Minimum 1 year of experience in BPO is mandatory!!!!! Excellent communication in English!!!!! Immediate joiners only!!!! Candidates in Bangalore are preferred!! Job Description: We are seeking a detail-oriented and customer-focused professional for our Non-Voice Process role. In this position, you will handle customer inquiries, support requests, and issue resolution through written communication channels such as email and chat. The ideal candidate will have strong written communication skills, the ability to manage multiple tasks efficiently, and a commitment to delivering high-quality customer service. Roles and Responsibilities: Respond to customer inquiries via email and chat. Resolve customer issues by providing accurate and timely information. Document all interactions and resolutions in the system. Handle multiple customer requests simultaneously with efficiency. Escalate complex issues to appropriate teams when necessary. Maintain a high level of accuracy and attention to detail in communication. Ensure customer satisfaction by delivering prompt and professional service. Follow company guidelines and procedures for handling customer interactions. Shifts: US Shift (5 days working & 2 day off) Salary: Upto 3.5 - 5.3 LPA Location: Bangalore Interested candidates can contact to HR SHOAIB (7019251229) or Share your CV to shoaib@yourpitchh.com Immediate Joiners Only!!!!

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0.0 - 5.0 years

2 - 5 Lacs

Hyderabad, Chennai

Work from Office

We are Doing Only International BPO Hiring Need Excellent English Communication Skills Profile -CCE Voice Salary - 22k - 30k Shift - Rotational Shifts 5 Days Working Immediate Joiners Required Candidate profile Graduate & Undergraduate Fresher & Exp. both Must be excellent English Speaking Call or WhatsApp Ur CV please call S angeta 9176078282 for more info Regards S angeta 9176078282

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0.0 years

0 - 2 Lacs

Lucknow

Work from Office

HCLTech is hiring Fresher candidates for Customer Service Representative Role- 9June2025. Non-Tech Role. Night shift. Only for passed Non-Btech graduates. Roles and Responsibilities Provide exceptional customer service to clients through various channels such as email, chat, and social media. Handle customer inquiries, resolve issues, and provide solutions in a timely manner. Collaborate with team members to achieve process goals and objectives. Maintain accurate records of customer interactions using CRM software. Interested candidates can directly visit the HCL campus and carry photocopy of your updated CV. Contact person- Arpana Singh Timing-11am to 4pm Interview Location - Village Kanjehara Chack Gajaria Farms, Sultanpur Road, Mastemau, Lucknow, Uttar Pradesh 226002, India. Take entry from Gate1. SDC1 Building, Ground floor.

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0.0 years

1 - 3 Lacs

Ahmedabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 6th June 2025 (Friday) || Ahmedabad Location Date: 6-June-2025 (Friday) MS Teams meeting ID: 474 983 110 459 8 MS Teams Passcode: M3VH3hi2 Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi+English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.

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1.0 - 2.0 years

2 - 3 Lacs

Gurugram

Work from Office

Handle mail professionally and efficiently Deliver exceptional customer experiences to enhance satisfaction Adhere to company policies and procedure Maintain a high level of knowledge about the company’s service Blended process Required Candidate profile Graduation is mandatory Minimum 1 Year of experience is mandatory Good communication skill in written and voice Strong problem-solving skills and the ability to empathize with customers

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0.0 - 2.0 years

1 - 4 Lacs

Kolkata, Chennai, Bengaluru

Work from Office

Roles and Responsibilities Telecaller/ Sr. Telecaller/Front Desk/ Help Desk Job with excellent perks and incentives Answering calls and resolving queries about products or company. Conveying verbal acknowledgments of offers to our Sales group for closing. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies. Maintains operations by following policies and methodology and functional changes. Keeps up quality service by adhering to organization guidelines. Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts. Acquiring and updating an individual's contact details. Calling active or old customers to encourage the purchase of items. The candidate must be comfortable with the rotational shifts. Desired Candidate Profile Proven experience as telesales, Telecaller/ Sr. Telecaller/Front Desk/ Help Desk representative or other customer service role. Proficient in communication and interpersonal skills Research and record-keeping skills Excellent Communication and verbal Skills Outstanding negotiation skills to resolve issues and address complaints Data entry skills High school diploma; B.Sc/BA will be added advantage. Perks and Benefits 2 lakh to 10 lakh per year Call 9988353971 7508062612 9988350971 WhatsApp number 9781021114

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1.0 - 3.0 years

4 - 5 Lacs

Bengaluru

Work from Office

Hiring for International Non Voice Process!! Requirements: Graduates & Undergraduates can apply! Minimum 1 year of experience in BPO is mandatory!!!!! Excellent communication in English!!!!! Immediate joiners only!!!! Candidates in Bangalore are preferred!! Job Description: We are seeking a detail-oriented and customer-focused professional for our Non-Voice Process role. In this position, you will handle customer inquiries, support requests, and issue resolution through written communication channels such as email and chat. The ideal candidate will have strong written communication skills, the ability to manage multiple tasks efficiently, and a commitment to delivering high-quality customer service. Roles and Responsibilities: Respond to customer inquiries via email and chat. Resolve customer issues by providing accurate and timely information. Document all interactions and resolutions in the system. Handle multiple customer requests simultaneously with efficiency. Escalate complex issues to appropriate teams when necessary. Maintain a high level of accuracy and attention to detail in communication. Ensure customer satisfaction by delivering prompt and professional service. Follow company guidelines and procedures for handling customer interactions. Shifts: US Shift (5 days working & 2 day off) Salary: Upto 3.5 - 5.3 LPA Location: Bangalore Interested candidates can contact to 6360655676 or Share your CV to goutham@yourpitchh.com Immediate Joiners Only!!!!

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0.0 years

2 - 3 Lacs

Hyderabad

Remote

WE ARE HIRING FOR NON VOICE PROCESS & WORK FROM HOME, ONLY FRESHERS CAN APPLY. Job Role • Monitor and analyse real-time data from multiple datasets. • Identify and investigate errors in news alerts and captions. • Cross-check information with social media posts for accuracy, completeness, and factual correctness. • Write and edit captions for social media posts. • Audit and programmatically apply business rules for data validation. • QA algorithmic is to improve the quality of the dataset output. • Stay up-to-date on new policies, processes and procedures impacting the QA workflow Nature of Support : Non voice Shift : Rotational Shift (24*7) Work Mode : WFH. Contact Point : Vishnu - 7259027295 / 7259027282 / 7760984460 / 9900024811

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0.0 years

2 - 3 Lacs

Bengaluru

Remote

WE ARE HIRING FOR NON VOICE PROCESS & WORK FROM HOME, ONLY FRESHERS CAN APPLY. Job Role • Monitor and analyse real-time data from multiple datasets. • Identify and investigate errors in news alerts and captions. • Cross-check information with social media posts for accuracy, completeness, and factual correctness. • Write and edit captions for social media posts. • Audit and programmatically apply business rules for data validation. • QA algorithmic is to improve the quality of the dataset output. • Stay up-to-date on new policies, processes and procedures impacting the QA workflow Nature of Support : Non voice Shift : Rotational Shift (24*7) Work Mode : WFH. Contact Point : Vishnu - 7259027295 / 7259027282 / 7760984460 / 9900024811

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1.0 - 3.0 years

3 - 4 Lacs

Hyderabad

Work from Office

Roles revolve around providing TS, troubleshooting Windows-related issues, and assisting customers with software and hardware problems. This inc. managing customer inquiries & resolving tech. problems. Interview -Virtual Share cv -9257669383(Harsha) Required Candidate profile Min. 1yr exp. required into International Technical Support with must have troubleshooting Exp. on windows OS, Microsoft 365 and be okay to work in US (Night) shift & WFO. Only 5 days working will be. Perks and benefits Both way cab's Night Allowances Incentives

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0.0 - 4.0 years

2 - 4 Lacs

Mohali, Chandigarh, Zirakpur

Work from Office

Hiring for International BPO Required Candidate profile WORK FROM OFFICE Excellent English Communication required UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) Immediate joiners only Candidate must be available for face to face round of interview Perks and benefits 5.5 days working GREAT Incentives Cab Facility

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0.0 - 1.0 years

1 - 4 Lacs

Hyderabad, Pune, Bengaluru

Work from Office

Calling clients to do tie up for data entry process Provide on call training and connect via Zoom Required Candidate profile Team-oriented and a collaborative team player. Good Communication Should have basic computer skills

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0.0 - 5.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Job Role Salary: upto 30k in-hand 5 days working, 2 rotational off Experience:min 1 year chat or international voice bpo experience. can align domestic exp but communication should be excellent Excellent communication skills call hiba 8097951198

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1.0 - 6.0 years

4 - 5 Lacs

Pune

Work from Office

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 6m- 5 yrs in int voice / chat process Shifts: Us shift Location :, PUNE Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp manya @63648 33816 / 9606523804 / 6364803282 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

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0.0 - 1.0 years

3 - 3 Lacs

Bengaluru

Work from Office

Job Description Are you ready to embark on an exciting career as a Customer Service Representative I? Look no further than Thermo Fisher Scientific Inc.! We are a world-class company known for our exceptional products and services. Join our team and be a part of our ambitious mission of enabling our customers to make the world healthier, cleaner, and safer. As a Customer Service Representative I at Thermo Fisher Scientific Inc., you will play a crucial role in providing top-notch customer service and support to our valued clients. Your main responsibilities will include: Responding promptly and efficiently to customer inquiries via email Resolving customer complaints and ensuring customer satisfaction Processing orders, forms, applications, and requests accurately and promptly Keeping records of customer interactions, transactions, comments, and complaints Communicating and coordinating with internal departments to ensure customer needs are met Identifying and assessing customers' needs to achieve effective solutions Providing product information and recommendations to customers Ensures that performance metrics / SLAs are met Ensure adherence to all internal / external processes defined To be successful in this role, you must possess the following qualifications and skills: A proven track record of delivering flawless customer service Excellent written and verbal communication and interpersonal skills Excellent problem-solving skills and a customer-centered approach Ability to multitask and prioritize tasks in a fast-paced environment Proficiency in using customer service software and tools Preferably Bachelors degree (Arts, Science, Commerce, Business Administrations) 0 – 1 year experience Flexible to work the night shift (Must)

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0.0 - 1.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for? Adaptable and flexible Ability to work well in a team Agility for quick learning Collaboration and interpersonal skills Written and verbal communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

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