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CUSTOMER SERVICE EXECUTIVE

0 - 2 years

1 - 2 Lacs

Chennai

Posted:1 week ago| Platform: Naukri logo

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Skills Required

customer relationship customer service customer complaints customer care customer interaction upsell sales process sales customer support voice process operations chat email support non voice customer handling pricing communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

ROYAL FRESH CHICKEN is looking for CUSTOMER SERVICE EXECUTIVE to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries via phone, email, or live chat in a timely and professional manner Resolve customer complaints and issues, and escalate to higher-level management as necessary Record customer interactions and transactions in a customer service database Maintain a thorough knowledge of the company's products, services, and processes Provide customers with information about product features, pricing, and availability Cross-sell and upsell products and services to meet customer needs and increase sales Process customer orders, returns, and exchanges in a timely and efficient manner Follow up with customers to ensure their needs have been met and to resolve any outstanding issues

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Royal Fresh Chicken

3 Jobs

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