ROYAL FRESH CHICKEN is looking for FRONT OFFICE EXECUTIVE to join our dynamic team and embark on a rewarding career journey Handling incoming and outgoing mail and packages Maintaining a professional and organized front office environment Assisting with scheduling appointments and meetings Coordinating with various departments and stakeholders to ensure seamless operations Performing basic administrative tasks, such as data entry and document filing Resolving customer inquiries and directing them to the appropriate parties Maintaining security by following procedures and monitoring logbook Excellent communication and interpersonal skills Good multitasking, time management and organizational skills

ROYAL FRESH CHICKEN is looking for CUSTOMER SERVICE EXECUTIVE to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries via phone, email, or live chat in a timely and professional manner Resolve customer complaints and issues, and escalate to higher-level management as necessary Record customer interactions and transactions in a customer service database Maintain a thorough knowledge of the company's products, services, and processes Provide customers with information about product features, pricing, and availability Cross-sell and upsell products and services to meet customer needs and increase sales Process customer orders, returns, and exchanges in a timely and efficient manner Follow up with customers to ensure their needs have been met and to resolve any outstanding issues

ROYAL FRESH CHICKEN is looking for EXECUTIVE - MARKETING to join our dynamic team and embark on a rewarding career journey Develop and execute marketing strategies to promote the organizations products and services. Manage social media platforms, digital marketing campaigns, and content creation. Analyze market trends and customer feedback to refine marketing strategies. Coordinate with sales and product teams to develop marketing materials. Prepare and present marketing performance reports to senior management. Ensure consistent brand messaging across all marketing channels.

ROYAL FRESH CHICKEN is looking for CALL CENTER EXECUTIVE to join our dynamic team and embark on a rewarding career journey Answering incoming calls promptly and professionally Providing excellent customer service by addressing customer inquiries and resolving issues in a timely manner Using scripted responses and guidelines to handle common customer issues effectively Escalating complex or unresolved issues to the appropriate department or supervisor Making outbound calls to follow up on customer inquiries, conduct surveys, or promote products/services Maintaining accurate records of customer interactions and transactions using the company's CRM system Meeting or exceeding performance targets, including call handling time, customer satisfaction, and sales targets Staying up-to-date with product knowledge and company policies to provide accurate information to customers Collaborating with team members and other departments to improve overall customer satisfaction and service quality Adhering to all company policies, procedures, and compliance regulations