1546 Email Support Jobs - Page 34

All Jobs Senior Product Support Specialist Edit Job Basic info and job description 1 Job info2 Approval 3 Hiring team 4 Hiring stages 5 Application Form 6 Sourcing 7 Automation Job details cannot be changed during or after the approval process. Contact your admin in case you want to do so. Basic information Job PositionSub-Business unit/Business unit Ops Job Category/Function Customer Success Job Type Third Party Contract Job Level/Grade (Optional: For internal use) G9 Hiring Type Backfill This is a remote jobThis job promotes diversity and inclusionJob LocationBengaluruNo. of Openings (For internal use) Mark as confidential Will be visible to hiring team only and will not show up on reports Job Description Generate using AI Role Overview: As a Senior Product Support Specialist , you will be responsible for resolving complex technical queries, addressing product functionality concerns, and coordinating with Software Engineers to deliver effective product support. The role requires multitasking across various communication channels and handling both escalated and non-escalated customer interactions with precision and empathy. Key Responsibilities: Technical Support & Issue Resolution Resolve complex technical/product-related queries and defects. Coordinate with software engineers for timely resolution and root cause analysis. Ensure thorough documentation of each case in the ticketing system. Follow standard operating procedures with a strong focus on quality. Customer Interaction Channels Manage queries through Live Chat, Calls, and Email . Handle multiple interactions simultaneously, ensuring swift and effective resolutions. Customer Engagement & Product Usage Analyze customer behavior, product expectations, and usage trends. Encourage product adoption and increased engagement by highlighting valuable features. Deliver consistent, top-notch experiences by going the extra mile. Escalation & Process Ownership Demonstrate sound judgment in escalating issues when necessary. Contribute to process improvements by challenging inefficiencies and proposing alternatives. Customer Retention Maintain high customer satisfaction and retention by resolving concerns proactively and empathetically. Ideal Candidate Should Have: Excellent troubleshooting and problem-solving skills. Ability to multitask and work efficiently under pressure. Attention to detail and a proactive mindset. Strong communication skills across verbal and written platforms. 6 days/week (Rotational Week Offs) 25 -35K/month (Including Incentives)

*Generate high-quality leads for IT sales team via cold calling,relationship building&others *Research target accounts,execute outbound campaigns(email/phone) *Nurture leads&track performance in CRM *Strong knowledge of IT Industry & Sales Processes Required Candidate profile *Strong communication&interpersonal skills *Build rapport&trust with clients *Organizational&time-management skills *Positive&enthusiastic attitude. *Proven track record in lead generation&sales

The Community You Will Join: As a member of the Airbnb Customer Support team, you'll play a vital role as a Resolution Specialist within the volume tiers. Resolution Specialists serve as our initial point of contact, addressing community inquiries and concerns. Our community relies on us for: Accessible support that’s easy to find Faster resolution, preferably first time A team that’s there for them in times of urgent need Support that’s built around them The Difference You Will Make: Provide courteous and efficient service to the worldwide Airbnb community Be a first point of contact to handle and resolve customer complaints Respond professionally to inbound and outbound phone calls, emails, messages, including any urgent situations Identify and escalate issues appropriately Compose thoughtful and accurate messages or customize prepared responses to customer emails Utilize available resources to research and troubleshoot problems effectively Investigate from the existing knowledge resources to provide resolution Mediate situations between users with empathy and fairness Monitor and control numerous concurrent tasks in tandem Be ambassadors embodying knowledge, empathy, and accountability Proactively strive to meet targets and goals independently A Typical Day: Job Family : Operations (Resolutions) Inbound and outbound calling process, messages and email support Resolving customer queries in a timely manner 24x7 shifts with rotational week offs, primarily supporting North America time zones Navigate competing priorities in all kinds of environment Job location: Gurgaon Your Expertise: Graduate with minimum 2 years of international voice process experience in a contact center/BPO Knowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies Ability to manage sensitive customer information Knowledge of functional key performance metrics related to customer experience Other requirements: Internet: Minimum 10 Mbps high-speed internet on the laptop for seamless work and virtual meetings. Workspace: Quiet, private area free from interruptions; no shared/public spaces allowed. Furniture & equipment: Ergonomic chair, desk, and proper lighting for comfortable, focused work. Cameras must be on during meetings unless otherwise stated. Only using Airbnb issued hardware and software including noise canceling headsets, laptop etc. Approved locations: Hiring/Training and Nesting in the Airbnb Office; satisfactory performance is required for work from home post the initial training and nesting period. Work from designated home office setups in Delhi/Gurgaon only Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

Hiring Alert AXA Global Business Services (AXA GBS) !! Join us for a Walk-In Drive for International Voice Process, Chat Support & Email Support Process. Work Location: Ecopolis, Yelahanka & Manyata Tech Park (depending on business need) Shift Timings: Rotational Shifts (between 7:45 AM and 1:30 AM) Working Days: 5 days working with 2 days rotational off Education: Graduate (Candidates from MBA/MCA/BCA/B. E./BTech/MTech/B.Sc. CS/B.Sc. IT are NOT eligible) Notice Period: Immediate joiners only

International Call Center / Domestic Hiring for Chandigarh working In Shift Chat Support also 20K to 29K Fresher/Exp Can Apply Voice / Chat Process WhatsApp CV: 7696517846 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Chat Support Executives International bpo Fresher For Chandigarh English Must Rotational Shift 24*7 WhatsApp 7696517846 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

HIRING FOR INTERNATIONAL NON VOICE PROCESS Looking For Immediate Joiners!! Requirements: Graduation is mandatory! Excellent Communication Skills! Flexible with Rotational Shifts! Minimum 6months to 1year of Experience In chat process is mandatory!!!!! Immediate joiners only!!! Job Description: As a Non-Voice Customer Support Representative, you will be responsible for providing assistance and resolving inquiries from customers through non-verbal communication channels such as email, chat, and social media platforms. An international non-voice process typically involves providing support or services to customers or clients through channels other than phone calls, such as email, chat, or ticketing systems. Roles and Responsibilities: Customer Support: Respond to customer inquiries, issues, or requests through non-voice channels, including email, chat, and messaging platforms. Technical Assistance: Provide technical support and troubleshooting assistance for products or services, addressing customer questions or concerns effectively. Order Processing: Assist customers with placing orders, processing payments, and tracking shipments or deliveries, ensuring a seamless purchasing experience. Problem Resolution: Investigate and resolve customer complaints or escalations, working to find satisfactory solutions and maintain customer satisfaction. Documentation: Maintain accurate records of customer interactions, including details of inquiries, resolutions, and any follow-up actions required. Product Knowledge: Develop a deep understanding of the company's products or services to provide accurate information and assistance to customers. Cross-Selling and Up-Selling: Identify opportunities to promote additional products or services to customers, maximising revenue and enhancing customer value. Shifts: Rotational shifts (5 days work & 2 week off) Salary: Up to 4.2 to 4.7 LPA Location : Bangalore Interested candidates can contact to- 6360837661 (HR Preethi ) Immediate joiners only!!!!

Urgent Hiring For "Banking Operations Executive" Experience - Minimum 1 year of Email Shift- Day shift Imediate joiners preferred Package - 3 LPA - 3.5 LPA HR Sangeeta 7693928266 Required Candidate profile 1 year of experience preferred in Email Excellent verbal and written communication Excellent English communication required

Calling clients to do tie up for data entry process Provide on call training and connect via Zoom Required Candidate profile Team-oriented and a collaborative team player. Good Communication Should have basic computer skills

Non-Voice Process Executives: Support operations through data entry, email communication, and backend processes.Role & responsibilities Attractive incentives and performance-based bonuses. job Requirements Freshers Are Welcome! No prior experience?Excellent communication skills in English and one of the following regional languages: Hindi, Malayalam, Kannada, Telugu, or Tamil. Strong inter No problem! We provide comprehensive training to kickstart your career in the booming BPO industry.

Customer Support Executive - Responsibilities : Communicate with current customers via chat, email, video calls, and phone to nurture and onboard with solving their queries. Work with Technical, Logistics, and other departments to understand the best practices and guide the customer with the correct details. Provide feedback and recommendations to the product team based on direct experience with current and potential customer's feedback. Utilize, update and maintain the integrity of information in Miko's CRM system. Help Customers with solving their technical problems with wifi, Bluetooth device, etc. Requirements : Strong Team player Excellent written, spoken English communication skills Must be graduate from any field (People from Engineering Background will be preferred) 1- 3 Years of experience with Customer Support, Technical Support, Account Management Should be flexible with US Shifts.

We have openings For Process associate Good communication Customer Support, Non Voice, Email Support, Email Process, Non Voice ,BPO Customer Service, Customer Service, ,BPO Operations Fresher Can Apply Location : Mangalore (F2F Interview) 8762675575

We have vacancy for International Chat support. Excellent communication required Chennai, Hyderabad & pune location. Work from office. 2 days rotational off. Both way cab provided. Minimum 1 yr of experience with excellent communcation is required. Excellent written and verbal communication is required. Sal max 5.5 lpa Graduation mandatory. Pls call Kishore 9176149292 for more info Immediate joining is required Thanks, kishore 9176149292

**"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Job Details: 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Job description Greetings from IntouchCX ! We are currently Hiring for International Non Voice Process | Email and Chat support Contact : HR Meghana A C Phone number : 9620689154 Email I'd : ac.meghana@intouchcx.com Location: Bangalore( Face to Face Interview)If you're interested in this position, you can revert me back or you can directly contact me on the above number. This role involves: Having daily interactions with the customer to handle issues from end to end via chat & Email. Going the extra mile to engage customers in solving issues and ensuring satisfaction Quickly and effectively building rapport with customers while diagnosing and resolving i issues Providing white glove service and having the ability to provide an overall excellent customer experience Managing customer expectations regarding estimated response times. Critical Skills: Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needs Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays Educational/Work Experience and Requirements: Must successfully pass a background check Plus 2 is a must Graduation degree is a plus Must have at least six months customer service experience or equivalent Experience in the gaming/tech support industry is a plus Perks and Benefits: 2 way free cab and food provided Attractive incentives and attendance bonus is also provided Role: Email Support Industry Type: BPM / BPO Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Graduation Not Required Contact : HR Meghana A C Phone number : 9620689154 Email I'd : ac.meghana@intouchcx.com

Thomson Reuters is the leading source of intelligent information for the worlds businesses and professionals. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world’s most trusted news organization. Our Tax & Accounting division is seeking to appoint Support Analyst , based in Hyderabad office working primarily on our corporate suite of products. This role will suit a person who is interested in pursuing a career as a Tax & Accounting Product Specialist. The ideal person we are looking for will be someone who has an Accounting Degree and significant technical expertise, providing support for complex software, Tax & Accounting products, to end users in a commercial environment. This opportunity will see you liaising with our customers and internal stakeholders to assist with inquiries relating to our desktop and cloud solutions. You will also provide 1st level support to clients on all functional aspects of the application and understand issues that are affecting their use of the application and platform. About the Role: Answering, resolving, and updating all TAX related incidents and service requests from users and logging them in the service management system The individual would document and track customer information using our CRM system in accordance with our best practice standards and management instructions Answering phone calls in a timely manner, responding to all calls within the Service Level Agreements (SLA) and resolving as many incidents and service requests as possible on the first call / contact Stakeholder management - providing timely and relevant updates to internal and external stakeholders Follow appropriate departmental and company procedures and policies and maintain good working relationships with internal departments and customers Experience in a client-facing Service Desk or Support Analyst role, troubleshooting and desire to learn Ability to multi-task, work under pressure and to tight deadlines, Adaptable and flexible to business demands Ability to learn and understand new software products with ease along with Excellent organization, planning and implementation skills Contributing to a positive business relationship with our customers About You: Proficient with Microsoft Word, Excel, Outlook, Salesforce High standard of professionalism along with excellent written and verbal communication skills Good numerical and problem-solving skills Experience in a client-facing Service Desk or Support Analyst role Ability to learn and understand new software products with ease Excellent organization, planning and implementation skills Experience identifying and implementing support team processes improvements Adept at navigating within a complex matrixed organization Ability to prepare and deliver presentations for various audiences. Ability to understand and interpret financial statements and to train others on process and system applications. Ability to create and maintain spreadsheets and databases. Requires 3+ years of Tax relevant work-related experience ( Experience in Corporate Tax and Tax Provision/Software preferred ). Bachelor's degree required. Flexible to work rotating shifts between 6AM to 3PM and 11AM to 8PM.

Immediate Hiring for Process Associate Non-Voice Hindi, Telugu, Kannada, Candidates Only Can Apply ( Freshers / Experienced) Walk-in with Resume & Walk-Out with Offer Qualification - Any Degree 2025 Passed Outs Can also Apply / Any 3 Years Diploma Experience - 0 to 3 Years Permanent on Role Job Internal Job Promotions Salary - Fixed Salary Avg English Communication+ Any Native Languages Like Hindi, Malayalam, Odia, Bengali, Telugu Kannada PF +ESI +Gratuity General Shift (9.30 Am to 6.30 Pm) Sunday Weekoff + Monthly Paid Leaves Roles and Responsibilities: Responsible for Attending In-outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Interview Location - Matrimony.com RR Tower 3, No.95, 7th floor, Guindy Industrial Estate, Water Works Road, SIDCO Industrial Estate. Exact Landmark: Opposite to Ekkattuthangal Water Distribution Station Chennai -600032 Reference- Santhosh Raj-9789907368 Mention Santhosh Raj on the top of your Resume Company Overview: Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both matchmaking and marriage related services and is also complemented by 110+ company-owned retail outlets. Its flagship matchmaking services are Bharat Matrimony, Elite Matrimony and Community Matrimony. With a strong leadership in matchmaking, the company has fast expanded into the $55 billion marriage services Industry Wedding Bazaar the Largest Wedding Services Provider and Mandaps the Largest Online Wedding Venues Platform The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come.

Role & responsibilities Respond to customer first contact resolution mails received at designated Credit Card team ID &Liabilities Team ID as per agreed business TAT Responsible to identify NFTR cases and follow up with the concern business unit for adequate resolution To ensure 100% adherence to laid down process while responding to customer mails Responsible to provide complete and accurate resolution to customers, to achieve the overall objective of Customer satisfaction. To identify request received from customer for charges waiver and raise request in CBCI system and Branch Waiver system as per EMT Grid Walk in Drive through your network references and groups for the requirements in mentioned roles and locations. We are conducting walk-in-drive on 9 Jun2025&10 Jun 2025, from 10 .30AM-3 .30PM @ Saravanampatti , Coimbatore Refer your friends for the below mentioned role. EMT -Officer Credit cards EMT -Officer Liabilities Interview location: Saravanampatti , Coimbatore Date Of Interview : 9th Jun 25 & 10th Jun 2025( Monday &Tuesday) Timing : 10.30 am to 3:30 pm Venue : HDFC Bank Ltd, Aditya Techno park 368ground floor Saravanam Patti village Thudiyalur Saravanam Patti , Coimbatore -641035 Contact : Nancy joseph

Greetings from KVC CONSULTANTS LTD. We are looking for Graduate Freshers interested to work in Chat/ Voice for ITES Company based out of Gurgaon and Noida Job Description: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets Analyze customer reported information to identify problems and concerns. Eligibility: udergarduate can apply Fresher/ Experience can apply - Good communication skills Compensation: 30ctc Shift: 24*7 Work Days: 5 days working with 2 days rotational offs Job location :Lucknow To get your Walk in interviews scheduled kindly reach out to our respective HR's Khushi- 80851 24583 Ayushi - 86022 79217 #NO PLACEMENT CAHRGES# Regards, Eshu HR team KVC CONSULTANTS LTD

Hiring for International BPO- Chat Support UG/Grad fresher can apply Salary- 15k inhand UG/Grad with 1 yr customer service exp Salary- 20k inhand Loc- Gurgaon 24*7 shifts 5 days working 2 Roster offs Cab/Cab allowances Variables

Hiring for International Chat process Good communication skills required UG/Grad with 1yr of BPO customer service Exp. Salary upto 4.28LPA(27300 in hand) Loc- Gurgaon Rotational shift and OFF Cab & Cab Allowance Anu- 9910709744 ZAM- 9910972518 Required Candidate profile Candidate must have excellent communication skills. Candidate must be an immediate joiner. Candidate must be comfortable working in any shifts.

Hiring for International Chat Process UG/ Grad with 1yr of customer service Exp. Location- Gurgaon Salary upto 3.20LPA(20800 In hand) 5Days working Rotational shift and Rotational Off Cab and Cab allowance Lakshita- 8595954721 Isaac- 9821396952 Required Candidate profile Candidate should have good typing speed Candidate should have good communication skills Candidate should be comfortable to work in night shifts

Role & responsibilities Process data extracted automatically by the online portal of Maatrum Technologies. Review all scanned documents related to a property as provided by the Bank to identify relevant information. Collate relevant records from online sources (websites) related to a property. Manually extract data from relevant online records and scanned documents relating to a property. Utilize the online portal as created by Maatrum Technologies to perform the above activities. Work in alignment with Maatrum Technologies and Banks' policies while performing the above activities. Maintain turnaround time as required by Maatrum Technologies. Preferred Candidate Profile: We are looking for candidates who possess the following qualifications and attributes: Good English written and verbal communication skills. Rotational Shift with 6 days working. Qualification: Any Graduates can apply Proficiency in typewriting. Fluent reading and writing skills in their regional language. Both female and male candidates are encouraged to apply.

International Chat Process//21.6k in hand//25kctc Contact HR sadhvi - 8447910644 NO WORK FROM HOME Required Candidate profile -Good Communication skills -OK with 24*7 Shift -5 days working, 2 days rotational off -Open for relocation -UG(ONLY IF 6m chat experience) -GRADUATE FRESHERS ARE WELCOME -VIRTUAL INTERVIEW

Role & responsibilities Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, live chat, or social media Provide accurate, valid, and complete information by using the right methods and tools Resolve product or service issues by clarifying the customer's complaint, determining the cause, and offering appropriate solutions Escalate unresolved issues to the appropriate internal teams when necessary Document all customer interactions in the CRM system Follow up to ensure resolution and customer satisfaction Stay updated on product knowledge, company policies, and industry best practices Identify customer needs and suggest appropriate products or services Shifts -Rotational Shift Experience in a call center or tech support environment Knowledge of [your industry or product-specific knowledge Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , or any Postgraduate degree and experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Greetings from KVC CONSULTANTS LTD. We are looking for Graduate Freshers interested to work in Non voice Chat process for ITES Company based out of Gurgaon and Noida Job Description: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets Analyze customer reported information to identify problems and concerns. Eligibility: -Graduate fresher - Good communication skills Compensation: Upto Rs 2.45 to 3.50 LPA Shift: 24*7 Work Days: 5 days working with 2 days rotational offs Job location :Gurgaon / Lucknow To get your telephonic interviews scheduled kindly reach out to our respective HR's Devika : 9821182651 Mehvish : 9628373766 Simran : 9821182647 #NO PLACEMENT CAHRGES# Regards KVC CONSULTANTS LTD